TAP Air Portugal Expands 25-Year Relationship With PROS to Enhance Dynamic Pricing and Create Customer-Centric Offers
November 13 2024 - 9:00AM
Business Wire
Next-generation Willingness-to-Pay capabilities
and continued investment in PROS Real-Time Dynamic Pricing and
Group Sales Optimizer to produce optimized offers that fuel modern
airline retailing
PROS Holdings, Inc. (NYSE: PRO), a leading provider of
AI-powered SaaS pricing, CPQ, revenue management and digital offer
marketing solutions, today announced that TAP Air Portugal will
expand its use of PROS market-leading revenue management and
pricing tools to create optimized offers and fuel its path to
modern airline retailing. By adopting PROS latest innovation in
revenue management capabilities, as well as expanding its use of
PROS Real-Time Dynamic Pricing and Group Sales Optimizer, TAP will
create more optimal offers that increase booking conversions,
improve customer satisfaction and react more quickly to changing
market dynamics.
PROS Revenue Management with Willingness-to-Pay (WTP) enables
TAP to leverage PROS most advanced AI-powered solution to forecast
the relationship between price and demand, optimizing class
availability based on price sensitivity. This helps TAP tailor
offers by customer segment without alienating budget-conscious
travelers. Understanding WTP also allows TAP to price strategically
in their markets, maximizing revenue while remaining attractive to
specific customer segments.
Mario Cruz, Chief Commercial and Revenue Officer of TAP Air
Portugal says of the expansion, “Providing our customers with
exceptional experiences is at the heart of TAP’s commercial
commitment. By adopting the most advanced revenue management and
airline pricing solutions from a trusted market leader, we will
deliver more personalized and dynamic offers that customers find
truly desirable and valuable – leading to greater conversion rates,
customer loyalty and incremental revenue to power our future.”
TAP continues to leverage PROS Real-Time Dynamic Pricing (RTDP)
to compute seat availability in real-time, protecting against
inventory spoilage and increasing conversions to capture demand
during the shopping process. PROS RTDP ensures accurate, scalable
pricing across all channels with minimal analyst intervention,
allowing TAP to adjust prices in real-time and react to market
changes, providing the best offers to convert more shoppers.
TAP also continues to use PROS Group Sales Optimizer to manage
group bookings more effectively and efficiently, optimizing revenue
by dynamically pricing group offers and reducing costly GDS
fees.
“Modern airline retailing requires new strategies, technologies
and processes to unlock value across every customer interaction,”
says Surain Adyanthaya, President, Global Industries, PROS.
“Through long-term collaboration and PROS innovation, TAP is poised
to productively grow its customer base across all segments and
truly transform its commercial strategy. We are proud and honored
to be a trusted TAP partner for more than 25 years and look forward
to pursuing future milestones together.”
For more information on PROS Airline Solutions, visit
www.pros.com/travel.
About PROS
PROS Holdings, Inc. (NYSE: PRO) is a leading provider of
AI-powered SaaS pricing, CPQ, revenue management, and digital offer
marketing solutions. Its vision is to optimize every shopping and
selling experience. With nearly 40 years of industry expertise and
a proven track record of success, PROS helps B2B and B2C companies
across the globe, in a variety of industries, including airlines,
manufacturing, distribution, and services, drive profitable growth.
The PROS Platform leverages AI to provide real-time predictive
insights that enable businesses to drive revenue and margin
improvements. To learn more about PROS and our innovative SaaS
solutions, please visit our website at www.pros.com.
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Amy Williams +1 713-335-5916 awilliams@pros.com
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