Seasoned leader expands role to reinforce
Lumen's customer focused transformation and growth
DENVER, Jan. 5, 2024
/PRNewswire/ -- Lumen Technologies (NYSE: LUMN) names
Ashley Haynes-Gaspar as Executive
Vice President and Chief Revenue Officer. Formerly Executive Vice
President – Customer Experience Officer, Wholesale and
International, Haynes-Gaspar brings her extensive technology and
commercial leadership experience to this new role.
Haynes-Gaspar will lead a team focused on accelerating Lumen's
growth. This team consolidates Lumen's commercial divisions to
drive business results, address customer needs, and achieve
commercial excellence. Jay Barrows,
Lumen's EVP of Enterprise Sales and Public Sector, will report to
Haynes-Gaspar, maintaining a customer-centric focus on enterprise
and public sector sales.
"Lumen is on a transformation journey – one that repositions us
for long-term growth," said Kate
Johnson, Lumen CEO. "Our customers and partners will benefit
from the changes we are making today as they better align us with
our mission to secure our customer base, drive commercial
excellence, and innovate for growth. Ashley has the right skills
and experience to lead these changes, providing greater agility and
efficiency to meet our customers' needs."
Lumen's strategic actions include simplifying operations,
prioritizing customer experience, and innovating for growth with
initiatives like Network-As-A-Service (NaaS). Haynes-Gaspar will
lead a talented team to drive Lumen's growth and profitability,
emphasizing a customer-centric and collaborative approach.
"This is a unique opportunity for Lumen to transform our
business and disrupt the industry by putting customers at the core
of everything we do," said Haynes-Gaspar. "We are simplifying how
we operate, prioritizing our customers' experience, and creating a
world-class commercial engine. I am excited to lead this talented
team as we write Lumen's transformation story – and return the
company to growth and profitability."
About Lumen Technologies:
Lumen connects the world. We
are igniting business growth by connecting people, data, and
applications – quickly, securely, and effortlessly. Everything we
do at Lumen takes advantage of our network strength. From metro
connectivity to long-haul data transport to our edge cloud,
security, and managed service capabilities, we meet our customers'
needs today and as they build for tomorrow. For news and insights
visit news.lumen.com, LinkedIn: /lumentechnologies, Twitter:
@lumentechco, Facebook: /lumentechnologies, Instagram:
@lumentechnologies, and YouTube: /lumentechnologies.
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SOURCE Lumen Technologies