Jumia Takes More Actions to Support the Fight Against COVID-19
April 03 2020 - 9:39AM
Business Wire
Salary cut for the two co-CEOs and an
intervention fund for essential staff are the latest actions
taken
Africa’s leading e-commerce platform, Jumia, has announced a
number of actions to support the fight against the COVID-19
pandemic.
“The last few weeks have been unprecedented, with the COVID-19
crisis affecting the lives and livelihoods of millions of people.
We have taken major actions for our team, consumers, partners and
communities. These are also times of great solidarity at Jumia. We
will come out of this strong both as a team and as a company,“ said
Jeremy Hodara and Sacha Poignonnec, co-CEOs of Jumia.
Jumia’s actions to support the fight against COVID-19
include:
Health and safety
measures
- We have implemented in our daily operations and delivery
services increased hygiene & sanitary standards to
ensure the safest experience for our team, partners and consumers.
These include, but are not limited to, checking employees’ body
temperatures, sanitizing facilities and surfaces, using masks and
gloves while handling and delivering orders. All our warehouses and
delivery partners have been trained on the best practices on
personal hygiene and social distancing as per WHO guidelines.
Contactless delivery & cashless
option
- We have rolled out social distancing and contactless
experience. By enabling customers to buy online and offering
contactless delivery options, we help eliminate physical
contact and potentially reduce person to person infection. To drive
the initiative, the ‘contactless safe delivery’ option has been
implemented on JumiaPay, our digital payment platform. This
enables consumers to make prepaid payments for products online and
have them delivered without a direct body contact or cash exchange
with the delivery agent.
Commitment to community
- We have increased access to affordable basic foods and
sanitary essentials through partnerships with several
brands, including Reckitt Benckiser, and are focused on fighting
price gouging to maintain fair prices on our platform. Jumia has
waived the commission on specific sanitary products to help
consumers access them at the lowest price.
- We have maintained our safe deliveries to consumers
everywhere, including remote and rural areas, with Jumia’s
integrated logistics network.
- We are sending a donation of half a million of CE certified
face masks to Health Ministries in many countries, including
Nigeria, Egypt, Kenya, Morocco others for use by health
workers, leveraging the company’s global logistics network from
China. We have also delivered free meals to First responders &
Health workers in Morocco and Tunisia through our Food
platform.
- We have given visibility to key health instructions on
our platforms. We collaborated with Ministries of Health in
Nigeria, Egypt, Ghana, Ivory Coast, Morocco and South Africa to use
our online platform to share and amplify the reach of much needed
important health messages.
Fund for #JumiaHeroes
- We have established a solidarity fund for the
frontline staff carrying out essential duties every day in our
warehouses and delivery hubs during the crisis. The donations
are made up of voluntary and confidential contributions from our
employees.
25 % cut off co-Founders’
salaries
- The two co-CEOs and co-Founders of the company, Jeremy Hodara
and Sacha Poignonnec, will cut their respective salaries by 25%
during the COVID-19 crisis to support the company.
About Jumia
Jumia is a leading e-commerce platform in Africa. It is built
around a marketplace, Jumia Logistics, and JumiaPay. The
marketplace helps millions of consumers and thousands of sellers to
connect and transact. Jumia Logistics enables the delivery of
millions of packages through our network of local partners.
JumiaPay facilitates the payments of online transactions within the
Jumia's ecosystem. With over 1 billion people and 500 million
internet users in Africa, Jumia believes that e-commerce is making
people's lives easier by helping them shop and pay for millions of
products at the best prices wherever they live. E-commerce is also
creating new opportunities for SMEs to grow, and job opportunities
for a new generation to thrive.
For more information about Jumia, follow us on Twitter
Jumia_Group
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version on businesswire.com: https://www.businesswire.com/news/home/20200403005258/en/
Abdesslam Benzitouni, Group Head of Public Relation -
abdesslam.benzitouni@jumia.com
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