net2phone Introduces a Single-Pane-of-Glass View for Engaging Business Conversations Across Channels
August 27 2024 - 8:30AM
net2phone, a leading provider of intelligent
communications-as-a-service for businesses and contact centers,
today unveiled a bold new interface for its
Unite
business communications platform while adding AI-powered instant
call summaries and transcriptions, and internal team chat.
The Unite single-pane-of-glass
view enables business users to manage and engage with multiple
conversations across voice, video meetings, and messaging.
“Our flagship business communications platform
now ‘unites’ diverse conversational threads together in a single,
beautifully arranged view. Our users can track, manage, initiate,
or join conversations -- moving fluidly across phone calls, virtual
meetings, text messages, and internal chat,” said Jonah Fink,
President of net2phone. “We are also introducing instant
AI-generated call summaries and transcriptions to enhance workflows
and collaboration.”
These powerful new tools harmonize with the key
features that net2phone’s clients have long relied upon to power
their conversations across channels and devices:
- Unlimited domestic calling;
- Unlimited international calling to 40+ countries;
- Call recording;
- Video conferencing;
- Web and mobile apps to enable untethered communications from
laptop or smartphone;
- SMS/MMS text messaging.
Daniel Leubitz, Head of Product at net2phone,
added, “We are proud to release Unite’s enhanced
user interface. The interface not only enables businesses to
communicate more effectively by converging diverse channels into a
single, intuitive screen, but also leverages AI for smarter, more
effective interactions and engagement.”
See Unite in action here:
https://youtu.be/mI2a0QzHKnc, or to learn more about how Unite can
enhance your business, visit net2phone.com and get connected with a
net2phone expert.
About net2phone:
net2phone’s innovative cloud-based, unified
communications as a service, contact center as a service and SIP
trunking solutions help businesses around the globe succeed through
smarter conversations with enhanced intelligence and insights.
net2phone’s commitment to delivering reliable and high-quality
communications services has earned it a reputation as a leader in
both innovation and growth. net2phone is a subsidiary of IDT
Corporation (NYSE: IDT). To learn more, please visit net2phone.com
or connect on LinkedIn.
net2phone Media Contact: Denise
D'Arienzo VP of Marketing & Sales Operations Email:
denise.darienzo@net2phone.com
IDT Corporation Investor Relations
Contact: Bill Ulrey Phone: (973) 438-3838 E-mail:
invest@idt.net
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