Only co-creation method supporting companies from idea
generation to enterprise scale adoption
ARMONK, N.Y., June 28, 2019 /CNW/ -- IBM (NYSE: IBM) today
announced that more than 500 businesses around the world have
chosen the IBM Garage to help them power their digital reinventions
with hybrid cloud and artificial intelligence (AI). Companies
including ADP, Cemex, the Kraft Heinz Company and the Government of
Nova Scotia are leveraging the IBM
Garage to help create cultures of open collaboration and continuous
learning and to drive lasting business outcomes.
Experience the interactive Multichannel News Release here:
https://www.multivu.com/players/English/8247553-ibm-garage-ai-cognitive-enterprise/
As companies continue to drive digital reinvention, more of
their mission-critical business applications and workloads are
shifting to the cloud so they can build, adopt and scale AI while
also becoming more agile and responsive to changing market and
client demands. While this is creating great opportunity to fuel
innovation, it is also creating the need to transform workflows
across a hybrid cloud environment and change their culture as they
apply new technologies.
The IBM Garage has helped businesses rapidly move from idea
generation to enterprise scale adoption as they introduce new
revenue streams and business models, transform workflows and
reinvent customer experiences for the era of hybrid cloud and AI.
Additionally, the IBM Garage accelerates how clients unlock
insights and business outcomes by helping them to modernize
existing applications with advanced cloud services like AI,
blockchain and IoT.
"In the next chapter of digital reinvention, the ability to
innovate at scale will be the difference between success and
failure – this requires a fundamental shift in how companies work,"
said Mark Foster, Senior Vice
President, IBM Services and Global Business Services. "For the
incumbents of the world, who we believe have a major advantage in
their proprietary data and decades of industry specific expertise,
the ability to adopt hybrid cloud strategies and quickly shift to
new ways of working will allow them to beat the so-called digital
disruptors of the last decade. The IBM Garage is our approach to
help them drive purposeful innovation and transformational change
at the speed of a start-up and at the scale of an enterprise – fast
tracking their journeys to become Cognitive Enterprises enabled by
the hybrid cloud."
Through the combination of the right people, applied technology
and new ways of working, the IBM Garage can help businesses
jumpstart innovation by tapping into technologies like
AI, automation and blockchain on the cloud into the context of
customer journeys, critical workflows, pain points and value
potential. Teams of IBM professionals with diverse expertise –
across research, strategy, process, application and infrastructure
– sit shoulder-to-shoulder with clients to develop new ideas, prove
adoption and business case with a minimum viable product (MVP) then
advance that MVP into day-to-day operations and workflows.
The method also incorporates Enterprise Design Thinking, is
built for Agile principles for co-located and distributed teams and
leverages DevOps tools and techniques for continued delivery and
operations. In collaborative spaces designed to be a break from the
everyday, traditional silos are eliminated and participants are
encouraged to learn by doing, fail fast and iterate often,
inspiring organizational change and buy-in.
Through a new Innovation Hub, IBM can now extend the IBM Garage
experience to provide clients with access to the breadth and depth
of IBM Research innovation through specialized teams, which are
dedicated to transforming innovative ideas into direct client
business value. An integrated squad of research scientists,
developers and domain experts works closely with clients to
complement mature and tested IBM Services assets with potentially
game-changing IBM Research innovation assets. The innovation hub
can also leverage a hybrid cloud AI environment for fast and agile
innovation that is easily transferable to a client environment.
In the past 18 months, IBM has helped more than 500 leading
global companies as they drive digital transformations with data
and AI on the cloud, and seek to move rapidly beyond minimum viable
products (MVP) to deliver lasting business results,
including:
- Human capital management cloud and services company ADP
uses the IBM Garage method as it looks to infuse AI across the
enterprise. ADP and IBM jointly developed an AI-powered digital
agent that handles over 20 percent of ADP's chat traffic that
helped drive NPS scores to all-time highs. Today, ADP continues to
work with IBM Garage to help create its digital on-boarding
process, streamlining and enhancing their new clients' first
impressions.
- At CEMEX, an early adopter of IBM Garage, the CEMEX Go
digital platform grew to 96% of the company's total recurring
customers in just 19 months
- At Brazilian company eLaw, a cloud-based cognitive
service allows lawyers to analyze, compare and interpret cases
faster and with 15% more accuracy.
- The Government of Nova
Scotia and IBM built a working prototype of the
connected automated external defibrillator (AED) system using IoT
so its citizens can reliably locate an AED the moment it is needed,
resulting in an ROI seven to 10 times their investment.
- Construction company Mueller, Inc. worked with the IBM
Garage to co-create an app on IBM Cloud that lets contractors get
real-time project and product quotes on site rather than go through
days of paperwork.
"In seven weeks, the IBM Garage helped us rewrite the way that
we have been structuring inventory data for 20 years," said
Mark Lack, Manager of Strategy,
Analytics and Business Intelligence, Mueller, Inc. "We've already
seen 60% NPS from contractors using the app and believe this will
likely serve as a key differentiator for our customers going
forward. The result had been so successful, we are
implementing the Garage method in developing all strategic
initiatives."
Fast-tracking human centered design
Building on this momentum, IBM now offers two courses to help
more businesses innovate while moving to the cloud, execute and
operate at scale and fast-track AI adoption.
The IBM Garage Methodology is available to businesses digitally
today through the IBM Garage Method for Cloud course. The course
introduces innovative practices centered around cultural change,
Enterprise Design Thinking, test driven development, operational
excellence, and continuous learning. Guiding teams to use the tools
and services needed to put these practices in action, it is
designed to change the way teams work, helping them understand
issues and challenges so they can rapidly deliver high-quality
solutions. To date, 10,000 IBM employees and clients have earned
digital badges in the IBM Garage course.
AI adoption is growing significantly as enterprises shift from
AI experimentation to innovation and transformation at scale. To
help clients navigate this change, IBM experts created Team
Essentials for AI. This nine-lesson course can be delivered as part
of IBM Garage engagements and is part of a suite of courses for IBM
Enterprise Design Thinking, to help companies build and scale
ethical AI throughout their workflows and where teams can learn how
to be more creative, productive and practical in their approach
while developing solutions that are transparent and socially
responsible. For individual users, the first of five proficiency
levels will be free through July 31,
after which Team Essentials for AI will be offered as part of IBM's
entire Enterprise Design thinking curriculum ($300 per year).
About IBM:
For more information about IBM Services,
visit https://www.ibm.com/services.
Media Contact:
Marisa Conway
IBM Media Relations
conwaym@us.ibm.com
View original
content:http://www.prnewswire.com/news-releases/more-than-500-enterprises-globally-turn-to-ibm-garage-to-drive-digital-reinvention-enabled-by-hybrid-cloud-and-ai-300877604.html
SOURCE IBM