ATLANTA, March 14,
2024 /PRNewswire/ -- The Home Depot is opening four
new distribution centers, expanding its pro ecosystem to
Detroit, southern Los Angeles, San
Antonio and Toronto in
2024. The new facilities are a key component of The Home Depot's
strategy to better serve pro customers – whether they're the pro
customers that The Home Depot has traditionally served through the
store, or pros working on larger, more complex projects.
The new distribution centers will stock large, bulky merchandise
like lumber, insulation, roofing shingles and more. With a network
of distribution centers stocking a variety of product types, pros
can order job lot quantities of the products they need to complete
their entire projects, delivered directly to their job sites. The
new distribution centers are expected to open in the first half of
the year.
Along with its supplier partners, The Home Depot is working to
build depth of inventory in each of its top pro markets, with job
lot quantities that are meaningfully larger than what it has
historically offered through its stores alone. In addition, when
jobsite deliveries are fulfilled directly from a distribution
center, there is less congestion in local Home Depot stores from
staged products in aisles and more inventory on hand to satisfy the
needs of its in-store pro customers.
"Pros need a partner with the right product, depth of product,
fulfillment capabilities, sales support and management tools to
help them get their jobs done," said Chip
Devine, senior vice president of outside sales for The Home
Depot. "Over the last several years, we have been investing to
deliver a faster, more convenient, differentiated experience for
our pros. Our distribution network is one piece of the
comprehensive pro ecosystem we're building to better meet the needs
of this important customer."
The company has already opened similar pro-focused hubs across
the U.S., and by the end of 2024, expects to have 17 of its top pro
markets equipped with new capabilities for pros. In addition to the
new supply chain facilities, The Home Depot is building out its
comprehensive pro offerings and capabilities, including:
- Localized product assortment specially tailored for each
priority market;
- A dedicated sales force in each of its priority markets;
- Digital tools and personalized experiences, including new order
management capabilities to better manage complex pro orders;
- Trade credit, which is currently in pilot with a small number
of pro customers; and
- Tiered pro pricing.
Adding to its pro capabilities, The Home Depot recently acquired
Construction Resources, a leading distributor of design-oriented
surfaces, appliances and architectural specialty products for pro
contractors focused on renovation, remodeling and residential home
building. With showrooms across the East Coast and Southeast,
Construction Resources allows The Home Depot to expand the
capabilities it offers pro customers, many of whom rely on
showrooms as part of their consultative approach to complex
renovation and remodel jobs.
The Home Depot already offers a ProXtra loyalty program, which
gives pros specialized perks, business tools to better manage and
grow their businesses, exclusive sales and events in stores and
online, paint rewards and more. The company has a variety of
fulfillment options with reliable delivery and prioritization for
pros, as well as value-added offerings like tool rental, quote
center and more. For more information, visit
www.homedepot.com/ProXtra or visit the Pro Desk at a local
Home Depot store.
About The Home Depot
The Home Depot is the world's largest home improvement specialty
retailer. At the end of fiscal year 2023, the company operated a
total of 2,335 retail stores in all 50 states, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guam, 10 Canadian provinces and Mexico. The company employs approximately
465,000 associates. The Home Depot's stock is traded on the New
York Stock Exchange (NYSE: HD) and is included in the Dow Jones
industrial average and Standard & Poor's 500 index.
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SOURCE The Home Depot