Accenture and NASCIO Release Report on Innovation and the Role Of CIOs
January 16 2020 - 8:59AM
Business Wire
Report cites innovation as critical priority;
top barriers include lack of funding, workforce skills and time
A new report from Accenture (NYSE: ACN) and the National
Association of State Chief Information Officers (NASCIO) focuses on
the perspectives of state chief information officers (CIO)
regarding innovation and highlights approaches and success factors
that can advance innovative practices in state government. The
report includes examples of leading practices of state CIO
innovation governance structures, ecosystems, budgeting for
innovation and recommendations to help state CIOs develop operating
models and initiatives that can drive innovation in state
government.
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The new findings reveal most state CIOs see innovation as a
major part of their job – 83% said innovation is an important or
very important part of their day-to-day leadership responsibilities
– while only 14% reported extensive innovation initiatives within
their organizations. Previously, NASCIO had highlighted innovation
as a top ten current issue facing state CIOs.
“The pace of technological change keeps accelerating, bringing
new challenges and opening opportunities, and state CIOs have an
important, central role to play in fostering innovation to help
government deliver better services and value to citizens,” said
Doug Robinson, NASCIO’s executive director. “State government
operating models should evolve to better enable, emphasize and
capture the benefits of innovation, and this research points the
way forward.”
The survey of state CIOs focused on identifying current
practices and their views regarding obstacles to innovation. Most
notably:
- Lack of funding is seen as the top barrier: 63% cited as top
barrier, followed by workforce skills
- Executive support for innovation is perceived as low: 26% said
their state administrative leadership has made innovation a stated
priority, and 6% said their state legislature has done so
- Governance structures to oversee innovation are becoming more
common: 49% have one and 31% are developing one
- Collaboration in innovation ecosystems is mainly internally
focused: Input from employees is the top source of innovative
ideas, cited by 63%, while less than half point to external
collaborations and only 14% point to input from citizens
- Workforce skills are a pervasive challenge: 85% cited struggles
finding the right skills for innovation, and 46% identified lack of
skills as the top barrier for innovation
“State CIOs have many opportunities to foster innovation in
their agencies and the departments they support,” said Rick Webb,
Accenture managing director. “Effective innovation depends on
consistent, strong leadership support, collaborative systems and a
conducive organizational culture, and state CIOs are key across all
these dimensions.”
The report is available on www.nascio.org as well as on
Accenture.com.
About the Research
Accenture and NASCIO conducted a survey and interviews with
state CIOs during 2019. In July 2019, short-form interviews were
conducted with 12 state CIOs. An online survey of state CIOs was
fielded August through September 2019, with 35 responses.
Subsequently, in-depth, long-form interviews were conducted with 10
CIOs in September and October 2019.
About Accenture
Accenture is a leading global professional services company,
providing a broad range of services and solutions in strategy,
consulting, digital, technology and operations. Combining unmatched
experience and specialized skills across more than 40 industries
and all business functions — underpinned by the world’s largest
delivery network — Accenture works at the intersection of business
and technology to help clients improve their performance and create
sustainable value for their stakeholders. With 505,000 people
serving clients in more than 120 countries, Accenture drives
innovation to improve the way the world works and lives. Visit us
at www.accenture.com.
About NASCIO
The National Association of State Chief Information Officers is
the premier network and resource for state CIOs and a leading
advocate for technology policy at all levels of government. NASCIO
represents state chief information officers and information
technology executives from the states, territories, and the
District of Columbia. For more information about NASCIO visit
www.nascio.org.
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version on businesswire.com: https://www.businesswire.com/news/home/20200116005129/en/
Joe Dickie Accenture Health & Public Service +1 512 694 6422
joseph.r.dickie@accenture.com
Meredith Ward NASCIO +1 859 514 9209 mward@nascio.org
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