Google's Android Taking Steps Toward Being A Business Phone
October 28 2009 - 3:01PM
Dow Jones News
Google Inc.'s (GOOG) Android software looks as if it's nearly
ready to join the white collar ranks.
The mobile operating system has quickly proliferated into a
number of new handsets over the past few months. The phones are
largely targeted at consumers, but Google wants them ready for the
business environment, a potentially lucrative market. And because
consumers have started to bring personal phones to the office,
devices that can straddle both worlds--such as the iPhone and
Blackberrys--are seeing the most success.
Google and its handset partners have taken several steps toward
that goal, including a software update with more business-friendly
features, with plans for more to come. Also helping are
high-profile devices such as Motorola Inc.'s (MOT) Droid, which
made its debut Wednesday.
Still, Android isn't as suited to enterprises as Research In
Motion Ltd.'s (RIMM) blackberry, industry analysts say; however,
interest is mounting.
"More companies are asking about the use of Android," said
Gartner analyst Ken Dulaney, noting increased interest in
non-corporate devices. "There's an increasing demand for
individualism. It doesn't get more individual than a phone."
Google doesn't design products and services specifically for
consumers or businesses, Chief Executive Eric Schmidt told
information technology managers and chief information officers at a
Gartner technology conference last week. Instead, it releases a
product with the hope that it addresses all segments. While he was
laying out the business case for applications such as Gmail and
Google Docs, the same logic can be applied to Android.
In a recent study conducted by consulting firm Deloitte, Android
was the overwhelming top choice for de facto operating system
standard in five years. That's partly because its open structure
makes it easier for developers to create programs.
"Inherently, Android is tailor-made for enterprise business of
its open platform," said Jason MacKenzie, vice president of HTC
Corp.'s (2498.TW) North America operations.
While the first iteration of an Android device, HTC's G1, wasn't
a business phone, recent handsets have sprinkled in more corporate
flavors. Google says the latest software makes it easier for the
device to connect to a corporate e-mail and calendar system, and
that it will continue to add more features for IT managers to
deploy enterprise devices. HTC says companies such as Oracle Corp.
(ORCL) and Salesforce.com Inc. (CRM) have inquired about creating
programs.
"They need to see Android in our road map," said Willie Jow,
vice president of mobility products for Sybase Inc. (SY), which
creates software that lets different phones talk to the IT
infrastructure and works with corporations, carriers and handset
makers.
Still, critics believe that Google's roots remain with the
consumer, making it tough for enterprises to truly embrace Android.
Deloitte consultant Philip Asmundson said he doesn't see a large
number of business programs coming for a few years, and that the
enterprise focus would likely lag.
The device manufacturers themselves are cautiously approaching
Android. While Motorola Co-Chief Executive Sanjay Jha said he
expects more business-focused Android phones next year, other
players have treaded more lightly in the area.
HTC's MacKenzie, for example, said security is still lacking for
most Android phones, although it's an area that the company is
looking to bulk up.
While Android phones may never stack up to Blackberrys in the
corporate world, they may not have to. Apple Inc.'s (AAPL) iPhone
paved the way for non-business phones to filter into companies.
Rather than the standard Blackberry or Windows Mobile phone, IT
managers have had to open up their systems employees carrying to
newer, flashier phones.
"Corporate CIOs are getting less-standoffish" about supporting
other devices, Jha told Dow Jones Newswires. "We think of it as the
consumerization of enterprise."
Jha said the Droid is his current work phone.
-By Roger Cheng, Dow Jones Newswires; 212-416-2153;
roger.cheng@dowjones.com
(Jerry DiColo contributed to this story.)