Vonage Awarded G-Cloud 12 Framework Agreement
September 29 2020 - 3:00AM
Business Wire
Crown Commercial Service’s G-Cloud simplifies
the procurement process for the UK public sector seeking cloud
services
Vonage (Nasdaq: VG), a global leader in cloud communications
helping businesses accelerate their digital transformation, has
been named as a supplier on Crown Commercial Service’s (CCS)
G-Cloud framework, for its Vonage Business Communications and
Vonage Contact Center solutions.
G-Cloud is a CCS procurement framework that enables public
sector organisations to search, evaluate and procure cloud services
from select suppliers. G-Cloud 12 went live this month. CCS
supports the public sector to achieve maximum commercial value when
procuring common goods and services. In 2019/20, CCS helped the
public sector to achieve commercial benefits worth over £1bn,
supporting world-class public services that offer best value for
taxpayers.
“Vonage is delighted to join the G-Cloud framework and that more
public sector organisations will be able to transform how they
connect and operate with the Vonage Communications Platform,”
comments Rodolpho Cardenuto, President, Applications Group for
Vonage. “We are at the start of a communications revolution as
businesses worldwide accelerate their digital transformation
journeys. In an increasingly virtual world, it is essential for
public sector organisations to stay connected to employees and
service users from anywhere through their preferred communications
methods as the demand for exceptional customer experiences has
never been greater. That is the value that Vonage brings.”
Vonage delivers an end-to-end communication experience, from
unified communications to contact centres to communications APIs
that enable the integration of video, voice, messaging, chat and
verification into customers' applications, products and
workflows.
Now more than ever, public sector organisations are reliant on
intelligent, cloud-based customer service and productivity tools to
keep employees and service users connected and working efficiently.
For example, with the Vonage Contact Center, Homeless Link, the
national membership charity for organisations working directly with
people who become homeless in England and Wales, was able to handle
a 250 percent increase in calls while operating remotely, in
response to the COVID-19 pandemic. Vonage also enabled Homeless
Link to seamlessly transition all employees from working in the
offices to working from home overnight, while handling up to 700
calls a day.
To find out more about Vonage, visit www.vonage.co.uk
###
About Vonage
Vonage, (Nasdaq: VG) a global cloud communications leader, helps
businesses accelerate their digital transformation. Vonage's
Communications Platform is fully programmable and allows for the
integration of Video, Voice, Chat, Messaging and Verification into
existing products, workflows and systems. Vonage's fully
programmable unified communications and contact centre applications
are built from the Vonage platform and enable companies to
transform how they communicate and operate from the office or
anywhere, providing enormous flexibility and ensuring business
continuity.
Vonage Holdings Corp. is headquartered in New Jersey, with
offices throughout the United States, Europe, Israel, Australia and
Asia. To follow Vonage on Twitter, please visit
www.twitter.com/vonage. To become a fan on Facebook, go to
facebook.com/vonage. To subscribe on YouTube, visit
youtube.com/vonage.
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version on businesswire.com: https://www.businesswire.com/news/home/20200929005135/en/
Vonage PR Contact Nicola Brookes +44 (0)125 659 7454
nicola.brookes@vonage.com Vonage Investor Contact Hunter
Blankenbaker +1 732-444-4926 hunter.blankenbaker@vonage.com
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