Pluralsight Empowers Teams to Find and Share Knowledge with Pluralsight Q&A
May 14 2019 - 5:00AM
Pluralsight, Inc. (NASDAQ: PS), the enterprise technology skills
platform, today at Pluralsight LIVE Europe 2019 unveiled Q&A, a
secure repository within the platform for team members to ask
questions, connect with the right experts in their organisations,
and get answers fast, all within the context of their company’s
technology strategy.
Software developers play a critical role within organisations,
and their time is valuable. With Q&A, developers can be
directly connected to the right subject matter expert and find
answers quickly, rather than spending time seeking them out.
“Giving developers the power to ask questions and quickly
receive well-informed answers, within the context of their own
organisation, is crucial for working as productively as possible
and building strong skill sets,” said Nate Walkingshaw, chief
experience officer at Pluralsight. “At an organisation-wide level,
Q&A enables institutional knowledge to be shared, catalogued
and drawn upon.”
All questions and answers are visible only to users within the
same organization and saved, so users can search for previous
answers to questions similar to their own, and receive an immediate
answer. As a result, technical experts and seasoned employees can
take back control of their time too, as peers can access the
information they need without inundating them with repetitive
questions.
“Q&A has the potential to solve a long-standing challenge
for Renishaw; how to share knowledge between experienced and more
junior employees, without hampering their productivity,” said Andy
Forrest, Pluralsight customer and Software Services Manager at
Renishaw. “Q&A has provided a knowledge base which will
continue to grow, and give IT teams answers to questions they
didn’t even know to enquire about. It’s also prevented people from
asking and answering the same questions repeatedly, and gives
employees micro knowledge on a daily basis.”
With Slack integration, these team members are automatically
notified of questions they may be able to answer within their
day-to-day workflow, without distracting them or taking them away
from their workload.
By capturing knowledge and sharing it throughout the
organisation, Q&A also ensures that any answers employees
receive are specific to the context of their internal environment
and an organisations own technology stack. Employees can then
develop a level of expertise that is tailored to the organisation,
rather than from more generalised information that they could find
elsewhere.
Q&A is joining a suite of new features that Pluralsight
launched this year, including the expansion of Role IQ and Skills
IQ analytics in April.
About PluralsightPluralsight is an enterprise
technology learning platform that delivers a unified, end-to-end
learning experience for businesses across the globe. Through a
subscription service, companies are empowered to move at the speed
of technology, increasing proficiency, innovation and efficiency.
Founded in 2004 and trusted by Fortune 500 companies, Pluralsight
provides members with on-demand access to a digital ecosystem of
learning tools, including Pluralsight IQ, directed learning paths,
expert-authored courses, interactive labs and live mentoring. For
more information, visit pluralsight.com.
Media Contact
Pluralsight PRMariangel BabbelDirector,
Communicationsmariangel-babbel@pluralsight.com
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