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Table of Contents

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 

FORM 10-Q

 

QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

 

For the quarterly period ended September 30, 2024

 

or

 

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15 (d) OF THE SECURITIES EXCHANGE ACT OF 1934

 

For the transition period from ___________ to __________

 

Commission file number 001-38623

 

PAYSIGN, INC.

(Exact name of registrant as specified in its charter)

 

Nevada 95-4550154
(State or other jurisdiction of incorporation or organization) (IRS Employer Identification No.)

 

2615 St. Rose Parkway,

Henderson, Nevada 89052

(Address of principal executive offices) (Zip code)

 

(702) 453-2221

(Registrant’s telephone number, including area code)

 

                           N/A                           

(Former name, former address and former fiscal year, if changed since last report)

 

Securities registered pursuant to Section 12(b) of the Act:

 

Title of each Class Trading Symbol Name of each exchange on which registered
Common Stock, $0.001 par value per share PAYS The Nasdaq Stock Market LLC

  

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐

 

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No ☐

 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

 

Large accelerated filer ☐ Accelerated filer ☐
Non-accelerated filer Smaller reporting company
  Emerging growth company

 

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act

 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No

 

Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date: 53,548,374 shares as of October 31, 2024.

 

   

 

 

PAYSIGN, INC.

 

FORM 10-Q REPORT

 

INDEX

 

PART I. FINANCIAL INFORMATION  
   
Item 1. Financial Statements 3
   
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations 16
   
Item 3. Quantitative and Qualitative Disclosures About Market Risk 24
   
Item 4. Controls and Procedures 24
   
PART II. OTHER INFORMATION  
   
Item 1. Legal Proceedings 25
   
Item 1A. Risk Factors 26
   
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds 26
   
Item 5. Other Information 27
   
Item 6. Exhibits 27
   
SIGNATURES 28

 

 

 

 

 

 

 

 2 

 

 

PART I. FINANCIAL INFORMATION

 

Item 1. Financial Statements.

 

PAYSIGN, INC.

CONDENSED CONSOLIDATED BALANCE SHEETS

           
  

September 30,
2024

(Unaudited)

  

December 31,
2023

(Audited)

 
ASSETS          
Current assets          
Cash  $10,293,207   $16,994,705 
Restricted cash   100,272,166    92,356,308 
Accounts receivable, net   32,796,871    16,222,341 
Other receivables   1,736,387    1,585,983 
Prepaid expenses and other current assets   2,400,674    2,020,781 
Total current assets   147,499,305    129,180,118 
           
Fixed assets, net   1,138,492    1,089,649 
Intangible assets, net   11,561,703    8,814,327 
Operating lease right-of-use asset   2,900,611    3,215,025 
Deferred tax asset, net   3,873,953    4,299,730 
           
Total assets  $166,974,064   $146,598,849 
           
LIABILITIES AND STOCKHOLDERS’ EQUITY          
Current liabilities          
Accounts payable and accrued liabilities  $35,349,723   $26,517,567 
Operating lease liability, current portion   424,366    383,699 
Customer card funding   100,091,865    92,282,124 
Total current liabilities   135,865,954    119,183,390 
           
Operating lease liability, long-term portion   2,601,801    2,928,078 
           
Total liabilities   138,467,755    122,111,468 
           
Commitments and contingencies (Note 8)        
           
Stockholders’ equity          
Preferred stock: $0.001 par value; 25,000,000 shares authorized; none issued and outstanding        
Common stock; $0.001 par value; 150,000,000 shares authorized, 54,324,382 and 53,452,382 issued at September 30, 2024 and December 31, 2023, respectively   54,324    53,452 
Additional paid-in capital   23,935,238    21,999,722 
Treasury stock at cost, 798,008 and 698,008 shares, respectively   (1,638,379)   (1,277,884)
Retained earnings   6,155,126    3,712,091 
Total stockholders’ equity   28,506,309    24,487,381 
           
Total liabilities and stockholders’ equity  $166,974,064   $146,598,849 

 

See accompanying notes to unaudited condensed consolidated financial statements.

 

 

 

 3 

 

 

PAYSIGN, INC.

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(UNAUDITED)

 

                     
   Three Months Ended
September 30,
  

Nine Months Ended

September 30,

 
   2024   2023   2024   2023 
Revenues                    
Plasma industry  $11,439,534   $11,061,712   $33,080,830   $30,436,240 
Pharma industry   3,274,888    1,026,270    8,338,433    2,345,068 
Other   542,009    312,343    1,358,841    803,358 
Total revenues   15,256,431    12,400,325    42,778,104    33,584,666 
                     
Cost of revenues   6,783,117    6,068,207    19,779,776    16,589,139 
                     
Gross profit   8,473,314    6,332,118    22,998,328    16,995,527 
                     
Operating expenses                    
Selling, general and administrative   6,217,844    4,696,509    18,149,506    14,946,584 
Depreciation and amortization   1,565,621    1,045,177    4,291,648    2,848,194 
Total operating expenses   7,783,465    5,741,686    22,441,154    17,794,778 
                     
Income (loss) from operations   689,849    590,432    557,174    (799,251)
                     
Other income                    
Interest income, net   800,715    615,324    2,345,416    1,800,388 
                     
Income before income tax provision   1,490,564    1,205,756    2,902,590    1,001,137 
Income tax provision   53,727    105,152    459,555    164,819 
                     
Net income  $1,436,837   $1,100,604   $2,443,035   $836,318 
                     
Net income per share                    
Basic  $0.03   $0.02   $0.05   $0.02 
Diluted  $0.03   $0.02   $0.04   $0.02 
                     
Weighted average common shares                    
Basic   53,450,613    52,548,101    53,102,454    52,404,049 
Diluted   56,051,960    53,484,674    55,613,026    54,286,492 

 

See accompanying notes to unaudited condensed consolidated financial statements.

 

 

 

 4 

 

 

PAYSIGN, INC.

CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY

(UNAUDITED)

 

                             
   Common Stock   Additional
Paid-in
   Treasury Stock   Retained   Total Stockholders’ 
   Shares   Amount   Capital   Shares   Amount   Earnings   Equity 
Balance, December 31, 2023   53,452,382   $53,452   $21,999,722    (698,008)  $(1,277,884)  $3,712,091   $24,487,381 
                                    
Stock issued upon vesting of restricted stock   214,000    214    (214)                
Stock-based compensation           663,951                663,951 
Net income                       309,096    309,096 
                                    
Balance, March 31, 2024   53,666,382    53,666    22,663,459    (698,008)   (1,277,884)   4,021,187    25,460,428 
                                    
Stock issued upon vesting of restricted stock   106,000    106    (106)                
Exercise of stock options   10,000    10    23,990                24,000 
Stock-based compensation           670,138                670,138 
Net income                       697,102    697,102 
                                    
Balance, June 30, 2024   53,782,382    53,782    23,357,481    (698,008)   (1,277,884)   4,718,289    26,851,668 
                                    
Stock issued upon vesting of restricted stock   540,000    540    (540)                
Exercise of stock options   2,000    2    4,798                4,800 
Stock-based compensation           573,499                573,499 
Repurchase of common stock               (100,000)   (360,495)       (360,495)
Net income                       1,436,837    1,436,837 
                                    
Balance, September 30, 2024   54,324,382   $54,324   $23,935,238    (798,008)  $(1,638,379)  $6,155,126   $28,506,309 

 

                             
   Common Stock   Additional
Paid-in
   Treasury Stock   Accumulated   Total Stockholders’ 
   Shares   Amount   Capital   Shares   Amount   Deficit   Equity 
Balance, December 31, 2022   52,650,382   $52,650   $19,137,281    (303,450)  $(150,000)  $(2,746,636)  $16,293,295 
                                    
Stock issued upon vesting of restricted stock   118,000    118    (118)                
Stock-based compensation           618,244                618,244 
Repurchase of common stock               (200,000)   (666,018)       (666,018)
Net loss                       (160,130)   (160,130)
                                    
Balance, March 31, 2023   52,768,382    52,768    19,755,407    (503,450)   (816,018)   (2,906,766)   16,085,391 
                                    
Stock issued upon vesting of restricted stock   70,000    70    (70)                
Exercise of stock options   4,000    4    9,596                9,600 
Stock-based compensation           830,426                830,426 
Repurchase of common stock               (119,558)   (311,649)       (311,649)
Net loss                       (104,156)   (104,156)
                                    
Balance, June 30, 2023   52,842,382    52,842    20,595,359    (623,008)   (1,127,667)   (3,010,922)   16,509,612 
                                    
Stock issued upon vesting of restricted stock   540,000    540    (540)                
Stock-based compensation           709,750                709,750 
Repurchase of common stock               (75,000)   (150,217)       (150,217)
Net income                       1,100,604    1,100,604 
                                    
Balance, September 30, 2023   53,382,382   $53,382   $21,304,569    (698,008)  $(1,277,884)  $(1,910,318)  $18,169,749 

 

See accompanying notes to unaudited condensed consolidated financial statements.

 

 

 5 

 

 

PAYSIGN, INC.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(UNAUDITED)

 

         
   Nine Months Ended
September 30,
 
   2024   2023 
Cash flows from operating activities:          
Net income  $2,443,035   $836,318 
Adjustments to reconcile net income to net cash provided by operating activities:          
Gain on disposal assets       (4,862)
Stock-based compensation expense   1,907,588    2,158,420 
Depreciation and amortization   4,291,648    2,848,194 
Noncash lease expense   314,414    297,822 
Deferred income taxes, net   425,777     
           
Changes in operating assets and liabilities:          
Accounts receivable   (16,574,530)   (2,597,107)
Other receivables   (150,404)   66,596 
Prepaid expenses and other current assets   (379,893)   (545,943)
Accounts payable and accrued liabilities   8,832,156    3,556,238 
Operating lease liability   (285,610)   (269,017)
Customer card funding   7,809,741    (2,166,595)
Net cash provided by operating activities   8,633,922    4,180,064 
           
Cash flows from investing activities:          
Purchase of fixed assets   (318,167)   (218,133)
Capitalization of internally developed software   (6,647,100)   (4,781,853)
Purchase of intangible assets   (122,600)    
Net cash used in investing activities   (7,087,867)   (4,999,986)
           
Cash flows from financing activities:          
Proceeds from exercise of options   28,800    9,600 
Repurchase of common stock   (360,495)   (1,127,884)
Net cash used in financing activities   (331,695)   (1,118,284)
           
Net change in cash and restricted cash   1,214,360    (1,938,206)
Cash and restricted cash, beginning of period   109,351,013    89,897,351 
           
Cash and restricted cash, end of period  $110,565,373   $87,959,145 
           
Cash and restricted cash reconciliation:          
Cash  $10,293,207   $9,936,627 
Restricted cash   100,272,166    78,022,518 
Total cash and restricted cash  $110,565,373   $87,959,145 
           
Supplemental cash flow information:          
Non-cash financing activities          
Cash paid for taxes  $107,264   $185,310 

 

See accompanying notes to unaudited condensed consolidated financial statements.

 

 

 

 6 

 

 

PAYSIGN, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(UNAUDITED)

 

 

1.     BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT POLICIES

 

The foregoing unaudited interim condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”) for interim financial information and with the instructions for Form 10-Q and Regulation S-X as promulgated by the Securities and Exchange Commission (“SEC”). Accordingly, these financial statements do not include all of the disclosures required by GAAP for complete financial statements. These unaudited interim condensed consolidated financial statements should be read in conjunction with the audited financial statements and the notes thereto included on Form 10-K for the year ended December 31, 2023. In the opinion of management, the unaudited interim condensed consolidated financial statements furnished herein include all adjustments, all of which are of a normal recurring nature, necessary for a fair statement of the results for the interim period presented.

 

The preparation of financial statements in accordance with GAAP requires the use of estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities known to exist as of the date the financial statements are published, and the reported amounts of revenues and expenses during the reporting period. Uncertainties with respect to such estimates and assumptions are inherent in the preparation of the Company’s financial statements; accordingly, it is possible that the actual results could differ from these estimates and assumptions that could have a material effect on the reported amounts of the Company’s financial position and results of operations.

 

Operating results for the three and nine months ended September 30, 2024 are not necessarily indicative of the results that may be expected for the year ending December 31, 2024.

 

About Paysign, Inc.

 

Paysign, Inc. (the “Company,” “Paysign,” “we” or “our”) was incorporated on August 24, 1995, and trades under the symbol PAYS on The Nasdaq Stock Market LLC. Paysign is a provider of prepaid card programs, comprehensive patient affordability offerings, digital banking services and integrated payment processing designed for businesses, consumers and government institutions. Headquartered in Nevada, the company creates customized, innovative payment solutions for clients across all industries, including pharmaceutical, healthcare, hospitality and retail.

 

Principles of Consolidation – The condensed consolidated financial statements include the accounts of the Company and its subsidiaries. All significant intercompany balances and transactions have been eliminated.

 

Segment Reporting – The Company operates as one business, a vertically integrated provider of prepaid card products and processing services. The Company’s chief operating decision maker (“CODM”), who is the Company’s chief executive officer, utilizes a consolidated approach to assess the performance of and allocate resources to the business. Accordingly, management has concluded that the Company consists of a single operating segment and single reportable segment for accounting and financial reporting purposes

 

Use of Estimates – The preparation of the condensed consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect (i) the reported amounts of assets and liabilities, (ii) the disclosure of contingent assets and liabilities at the date of the condensed consolidated financial statements, and (iii) the reported amounts of revenue and expenses during the reporting period. Actual results could differ from those estimates.

 

 

 

 7 

 

 

Cash and Cash Equivalents – The Company considers all highly liquid investments purchased with an original maturity of three months or less at the time of purchase to be cash equivalents for the purposes of the statement of cash flows. The Company had no cash equivalents at September 30, 2024 and December 31, 2023.

 

Restricted Cash – At September 30, 2024 and December 31, 2023, restricted cash consisted of funds held specifically for our card product and pharma programs that are regulatory required or contractually restricted to use. The Company includes changes in restricted cash balances with cash and cash equivalents when reconciling the beginning and ending total amounts in our condensed consolidated statements of cash flows.

  

Reimbursement Receivables – As of September 30, 2024 and December 31, 2023, accounts receivable included $29,136,803 and $14,111,655, respectively, of customer reimbursement balances of pass-through claims, which are fully offset in accounts payable and accrued liabilities. Accounts receivable also include accruals and trade receivables for program management and processing fees that have terms pursuant to their related contracts.

 

Concentrations of Credit Risk – Financial instruments that potentially subject the Company to concentrations of credit risk consist principally of cash and cash equivalents and restricted cash. The Company maintains its cash and cash equivalents and restricted cash in various bank accounts primarily with one financial institution in the United States, which at times may exceed federally insured limits. If this financial institution were to be placed into receivership, we may be unable to access the cash we have on deposit. If we are unable to access our cash and cash equivalents as needed, our financial position and ability to operate our business could be adversely affected. The Company has not experienced, nor does it anticipate any losses with respect to such accounts. At September 30, 2024 and December 31, 2023, the Company had approximately $43,104 and $59,958,918, respectively, in excess of federally insured bank account limits. In February of 2024, the Company initiated a program with one of our financial institutions called deposit swapping, where the financial institution utilizes a third-party who is participating in reciprocal deposit networks. This program is an alternative way for our financial institution to offer us full Federal Deposit Insurance Corporation (“FDIC”) insurance on deposits over $250,000. Under this program, deposit networks divide uninsured deposits into smaller units and distribute these monies among participating banks in the network, where the monies are fully FDIC insured.

 

As of September 30, 2024, the Company also had a concentration of accounts receivable risk. Two pharma program customers associated with our pharma patient affordability programs each individually represented 20% and 18% of our accounts receivable balance. Two pharma program customers each individually represented 30% and 12% of our accounts receivable balance on December 31, 2023. These accounts receivable balances relate to passthrough claim reimbursements that have been paid on behalf of the pharma program customers.

 

Fixed Assets – Fixed assets are stated at cost less accumulated depreciation. Depreciation is principally recorded using the straight-line method over the estimated useful life of the asset, which is generally 3 to 10 years. The cost of repairs and maintenance is charged to expense as incurred. Leasehold improvements are capitalized and depreciated over the shorter of the remaining lease term or the estimated useful life of the improvements. Expenditures for property betterments and renewals are capitalized. Upon sale or other disposition of a depreciable asset, cost and accumulated depreciation are removed from the accounts and any gain or loss is reflected in other income (expense).

 

The Company periodically evaluates whether events and circumstances have occurred that may warrant revision of the estimated useful life of fixed assets or whether the remaining balance of fixed assets should be evaluated for possible impairment. The Company uses an estimate of the related undiscounted cash flows over the remaining life of the fixed assets in measuring their recoverability.

 

Intangible Assets – For intangible assets, the Company recognizes an impairment loss if the carrying amount of the intangible asset is not recoverable and exceeds its fair value. The carrying amount of the intangible asset is considered not recoverable if it exceeds the sum of the undiscounted cash flows expected to result from the use of the asset.

 

Intangible assets with a finite life are amortized on a straight-line basis over each asset’s estimated useful life, which is generally 3 to 15 years.

 

 

 

 8 

 

 

Internally Developed Software Costs – Computer software development costs are expensed as incurred, except for internal use software or website development costs that qualify for capitalization as described below, and include compensation and related expenses, costs of hardware and software, and costs incurred in developing features and functionality.

 

For computer software developed or obtained for internal use, costs that are incurred in the preliminary project and post implementation stages of software development are expensed as incurred. Costs incurred during the application and development stage are capitalized. Capitalized costs are amortized using the straight-line method over a three year estimated useful life, beginning in the period in which the software is available for use.

 

Contract Assets – Incremental costs to obtain or fulfill a contract with a customer are capitalized. The Company determines the costs that are incremental by confirming the costs (i) are directly related to a customer’s contract, (ii) generate or enhance resources to fulfill contract performance obligations in the future, and (iii) are recoverable. Amortization is on a straight-line basis generally over three to five years, beginning when goods and services are transferred to the customer or group of customers.

  

Hosting Implementation  Costs to implement the cloud computing arrangements (the “hosting site”) are accounted for by following the same model as internally developed software costs. Costs that are incurred in the preliminary project and post implementation stages of hosting development are expensed when they are incurred. Costs incurred during the application and development stage are capitalized. Capitalized costs are amortized using the straight-line method over a three-year estimated useful life, beginning in the period when the hosting site is available for use.

 

Customer Card Funding – As of September 30, 2024 and December 31, 2023, customer card funding represents funds loaded or available to be loaded on cards for the Company’s card product programs.

 

Earnings Per Share – Basic earnings per share exclude any dilutive effects of options, warrants, and convertible securities. Basic earnings per share is computed using the weighted-average number of common shares outstanding during the applicable period. Diluted earnings per share is computed using the weighted-average number of common and common stock equivalent shares outstanding during the period using the treasury stock method. Common stock equivalent shares are excluded from the computation if their effect on the diluted earnings per share calculation is anti-dilutive.

 

Revenue and Expense Recognition – In determining when and how revenue is recognized from contracts with customers, the Company performs the following five-step analysis: (i) identification of contracts with customers; (ii) determination of performance obligations; (iii) measurement of the transaction price; (iv) allocation of the transaction price to the performance obligations; and (v) recognition of revenue when (or as) the Company satisfies each performance obligation.

 

The Company generates revenues from plasma card programs through fees generated from cardholder fees and interchange fees. Revenues from pharma card programs are generated through card program management fees, transaction claims processing fees, interchange fees, and settlement income. Other revenues are generated through cardholder fees, interchange fees, program management fees, load fees and breakage.

 

Plasma and pharma card program revenues include both fixed and variable components. Cardholder fees represent an obligation to the cardholder based on a per transaction basis and are recognized at a point in time when the performance obligation is fulfilled. Card program management fees and transaction claims processing fees include an obligation to our card program sponsors and are generally recognized when earned on a monthly basis and are typically due within 30 days pursuant to the contract terms which are generally multi-year contracts. The Company uses the output method to recognize card program management fee revenue at the amount of consideration to which an entity has a right to invoice. The performance obligation is satisfied when the services are transferred to the customer which the Company determined to be monthly, as the customer simultaneously receives and consumes the benefit from the Company’s performance. Interchange fees are earned when customer-issued cards are processed through card payment networks as the nature of our promise to the customer is that we stand ready to process transactions at the customer’s requests on a daily basis over the contract term. Since the timing and quantity of transactions to be processed by us are not determinable, we view interchange fees to comprise an obligation to stand ready to process as many transactions as the customer requests. Accordingly, the promise to stand ready is accounted for as a single series performance obligation. The Company uses the right to invoice practical expedient and recognizes interchange fee revenue concurrent with the processing of card transactions. Interchange fees are settled in accordance with the card payment network terms and conditions, which is typically within a few days.

 

 

 

 9 

 

 

The portion of the dollar value of prepaid-stored value cards that consumers do not ultimately redeem are referred to as breakage. In certain card programs where we hold the cardholder funds and expect to be entitled to a breakage amount, we recognize revenue using estimated breakage rates ratably over the estimated card life; provided that a significant reversal of the amount of breakage revenue recognized is not probable, and record adjustments to such estimates when redemption is remote or we are legally defeased of the obligation, if applicable. For each program, we utilize a third party to estimate breakage rates based on historical redemption patterns, market-specific trends, escheatment rules and existing economic conditions. The Company accounts for breakage in accordance with Accounting Standards Update (“ASU”) 2016-04, Liabilities—Extinguishment of Liabilities (Subtopic 405-20): Recognition of Breakage for Certain Prepaid Stored-Value Cards for the recognition of such revenue. Breakage revenue is recorded in other revenue on the consolidated statements of operations and was $19,331 and $106,117 for the three and nine months ended September 30, 2024, respectively. Breakage revenue was $0 for the three and nine months ended September 30, 2023.

  

The Company utilizes the remote method of revenue recognition for settlement income whereby the unspent balances will be recognized as revenue at the expiration of the cards or the respective card program. This has primarily been associated with the pharma prepaid business which ended in 2022. The Company records all revenue on a gross basis since it is the primary obligor and establishes the price in the contract arrangement with its customers. The Company is currently under no obligation to refund any fees, and the Company does not currently have any obligations for disputed claim settlements. Given the nature of the Company’s services and contracts, generally it has no contract assets. Settlement income was $0 for the three and nine months ended September 30, 2024 and $211 for the three and nine months ended September 30, 2023.

 

Cost of revenues is comprised of transaction processing fees, data connectivity and data center expenses, network fees, bank fees, card production and postage costs, customer service, program management, application integration setup, fraud charges, and sales and commission expense.

 

Operating Leases – The Company determines if a contract is or contains a leasing element at contract inception or the date in which a modification of an existing contract occurs. In order for a contract to be considered a lease, the contract must transfer the right to control the use of an identified asset for a period of time in exchange for consideration. Control is determined to have occurred if the lessee has the right to (i) obtain substantially all of the economic benefits from the use of the identified asset throughout the period of use and (ii) direct the use of the identified asset.

  

In determining the present value of lease payments at lease commencement date, the Company utilizes its incremental borrowing rate based on the information available, unless the rate implicit in the lease is readily determinable. The liability for operating leases is based on the present value of future lease payments. Operating lease expenses are recorded as rent expense, which is included within selling, general and administrative expenses within the consolidated statements of operations and presented as operating cash outflows within the consolidated statements of cash flows.

 

Leases with an initial term of 12 months or less are not recorded on the balance sheet, with lease expense for these leases recognized on a straight-line basis over the lease term.

 

Stock-Based Compensation – The Company recognizes compensation expense for all restricted stock awards and stock options. The fair value of restricted stock awards is measured using the grant date trading price of our stock. The fair value of stock options is estimated at the grant date using the Black-Scholes option-pricing model, and the portion that is ultimately expected to vest is recognized as compensation cost over the requisite service period. We have elected to recognize compensation expense for all options with graded vesting on a straight-line basis over the vesting period of the entire option. The determination of fair value using the Black-Scholes pricing model is affected by our stock price as well as assumptions regarding a number of complex and subjective variables, including expected stock price volatility and the risk-free interest rate.

 

Recently Issued Accounting Pronouncement – In December 2023, the Financial Accounting Standards Board (“FASB”) issued ASU 2023-09, “Income Taxes – Improvements to Income Tax Disclosures”, requiring enhancements and further transparency to certain income tax disclosures, most notably the tax rate reconciliation and income taxes paid. This ASU is effective for fiscal years beginning after December 15, 2024 on a prospective basis and retrospective application is permitted. We are currently evaluating the impact of the adoption of this standard.

 

 

 

 10 

 

 

In November 2023, the FASB issued ASU 2023-07, “Improvements to Reportable Segment Disclosures”, which expands reportable segment disclosure requirements, primarily through enhanced disclosures about significant segment expenses. The amendments in the ASU require, among other things, disclosure of significant segment expenses that are regularly provided to an entity's chief operating decision maker (“CODM”) and a description of other segment items by reportable segment, as well as disclosure of the title and position of the CODM, and an explanation of how the CODM uses the reported measure(s) of segment profit or loss in assessing segment performance and deciding how to allocate resources. Annual disclosures are required for fiscal years beginning after December 15, 2023 and interim disclosures are required for periods within fiscal years beginning after December 15, 2024. Retrospective application is required, and early adoption is permitted. The Company is currently evaluating the effect the updated guidance will have on the Company's financial statement disclosures as the Company has a single reportable segment.

 

2.     FIXED ASSETS, NET

 

Fixed assets consisted of the following:

        
   September 30,
2024
   December 31,
2023
 
Equipment  $2,597,744   $2,399,243 
Software   461,496    345,057 
Furniture and fixtures   762,144    757,662 
Website costs   69,881    69,881 
Leasehold improvements   236,904    236,904 
    4,128,169    3,808,747 
Less: accumulated depreciation   (2,989,677)   (2,719,098)
Fixed assets, net  $1,138,492   $1,089,649 

 

Depreciation expense for the three months ended September 30, 2024 and 2023 was $91,401 and $107,967, respectively. Depreciation expense for the nine months ended September 30, 2024 and 2023 was $269,324 and $323,928, respectively

 

3.     INTANGIBLE ASSETS, NET

  

Intangible assets consisted of the following:

        
  

September 30,

2024

   December 31,
2023
 
Patents and trademarks  $38,186   $38,186 
Platform   27,038,218    20,391,118 
Customer lists and contracts   1,177,200    1,177,200 
Licenses   216,901    216,901 
Hosting implementation   43,400    43,400 
Contract assets   272,600    150,000 
    28,786,505    22,016,805 
Less: accumulated amortization   (17,224,802)   (13,202,478)
Intangible assets, net  $11,561,703   $8,814,327 

 

Intangible assets are amortized over their useful lives ranging from periods of 3 to 15 years. Amortization expense for the three months ended September 30, 2024 and 2023 was $1,474,220 and $937,210, respectively. Amortization expense for the nine months ended September 30, 2024 and 2023 was $4,022,324 and $2,524,266, respectively.

 

 

 

 11 

 

 

4.     LEASE

 

The Company entered into an operating lease for an office space which became effective in June 2020. The lease term is 10 years from the effective date and allows for two optional extensions of five years each. The two optional extensions are not recognized as part of the right-of-use asset or lease liability since it is not reasonably certain that the Company will extend this lease. As of September 30, 2024, the remaining lease term was 5.7 years and the discount rate was 6%.

 

Operating lease cost included in selling, general and administrative expenses for the three months ended September 30, 2024 and 2023 was $190,603 and $186,470, respectively. Operating lease cost included in selling, general and administrative expenses for the nine months ended September 30, 2024 and 2023 was $568,642 and $565,905, respectively.

 

The following is the lease maturity analysis of our operating lease as of September 30, 2024:

 

Year ending December 31,

    
2024 (excluding the nine months ended September 30, 2024)  $142,992 
2025   612,006 
2026   640,604 
2027   640,604 
2028   640,604 
Thereafter   907,523 
Total lease payments   3,584,333 
Less: Imputed interest   (558,166)
Present value of future lease payments   3,026,167 
Less: current portion of lease liability   (424,366)
Long-term portion of lease liability  $2,601,801 

 

5.     CUSTOMER CARD FUNDING LIABILITY

 

The Company issues prepaid cards with various provisions for cardholder fees or expiration. Revenue generated from cardholder transactions and interchange fees are recognized when the Company’s performance obligation is fulfilled. Unspent balances left on pharma cards are recognized as settlement income at the expiration of the cards and the card program. Contract liabilities related to prepaid cards represent funds on card and client funds held to be loaded to card before the amounts are ultimately spent by the cardholders or recognized as revenue by the Company. Contract liabilities related to prepaid cards are reported as customer card funding liability on the condensed consolidated balance sheet.

  

The opening and closing balances of the Company's liabilities were as follows:

        
  

Nine months ended

September 30,

 
   2024   2023 
Beginning balance  $92,282,124   $80,189,113 
Increase (decrease), net   7,809,741    (2,166,595)
Ending balance  $100,091,865   $78,022,518 

 

The amount of revenue recognized during the nine months ended September 30, 2024 and 2023 that was included in the opening contract liability for prepaid cards was $2,319,630 and $2,020,224, respectively.

 

 

 

 12 

 

 

6.     COMMON STOCK

 

At September 30, 2024, the Company's authorized capital stock was 150,000,000 shares of common stock, par value $0.001 per share, and 25,000,000 shares of preferred stock, par value $0.001 per share. On that date, the Company had 54,324,382 shares of common stock issued and 53,526,374 shares of common stock outstanding, and no shares of preferred stock outstanding.

 

Stock-based compensation expense related to Company grants for the three months ended September 30, 2024 and 2023 was $573,499 and $709,750, respectively. Stock-based compensation expense related to Company grants for the nine months ended September 30, 2024 and 2023 was $1,907,588 and $2,158,420, respectively.

 

2024 Transactions – During the three and nine months ended September 30, 2024, the Company issued 542,000 and 872,000 shares of common stock, respectively, for vested stock awards and the exercise of stock options. The Company received proceeds during the three and nine months ended September 30, 2024 of $4,800 and $28,800, respectively, for the exercise of stock options.

 

During the three and nine months ended September 30, 2024 the Company repurchased 100,000 shares of its common stock at a cost of $360,495 or weighted average price of $3.60 per share.

 

The Company granted 140,000 restricted stock awards during the three months ended September 30, 2024; the weighted average grant date fair value was $4.30. The Company granted 620,000 restricted stock awards during the nine months ended September 30, 2024; the weighted average grant date fair value was $3.71. The restricted stock awards granted vest over a period of eight months to five years.

 

2023 Transactions – During the three and nine months ended September 30, 2023, the Company issued 540,000 and 732,000 shares of common stock, respectively, for vested stock awards and the exercise of stock options. The Company received proceeds of $9,600 for the exercise of stock options.

 

During the three and nine months ended September 30, 2023 the Company repurchased 75,000 and 394,558 shares of its common stock at a cost of $150,217 or weighted average price of $2.00 and $1,127,884 or weighted average price of $2.86 per share, respectively.

 

The Company also granted 0 and 350,000 restricted stock awards, respectively, during the three and nine months ended September 30, 2023. The stock awards granted, have a weighted average grant date fair value of $2.96 and vest over a period of two months to five years.

 

7.     BASIC AND FULLY DILUTED NET INCOME PER COMMON SHARE

 

The following table sets forth the computation of basic and fully diluted net income per common share for the three and nine months ended September 30, 2024 and 2023:

                
   Three Months Ended
September 30,
   Nine months ended
September 30,
 
   2024   2023   2024   2023 
Numerator:                
Net income  $1,436,837   $1,100,604   $2,443,035   $836,318 
Denominator:                    
Weighted average common shares:                    
Denominator for basic calculation   53,450,613    52,548,101    53,102,454    52,404,049 
Weighted average effects of potentially diluted common stock:                    
Stock options (calculated using the treasury method)   1,089,063    472,791    991,804    745,193 
Unvested restricted stock grants   1,512,284    463,782    1,518,768    1,137,250 
Denominator for fully diluted calculation   56,051,960    53,484,674    55,613,026    54,286,492 
Net income per common share:                    
Basic  $0.03   $0.02   $0.05   $0.02 
Fully diluted  $0.03   $0.02   $0.04   $0.02 

 

 

 

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8.     COMMITMENTS AND CONTINGENCIES

 

From time to time, we may become involved in various lawsuits and legal proceedings that arise in the ordinary course of business. However, litigation is subject to inherent uncertainties, and an adverse result in these or other matters may arise from time to time that may harm our business.

 

The Company has been named as a defendant in three securities class action complaints filed in the United States District Court for the District of Nevada: Yilan Shi v. Paysign, Inc. et al., filed on March 19, 2020 (“Shi”), Lorna Chase v. Paysign, Inc. et al., filed on March 25, 2020 (“Chase”), and Smith & Duvall v. Paysign, Inc. et al., filed on April 2, 2020 (collectively, the “Complaints” or “Securities Class Action”). Smith & Duvall v. Paysign, Inc. et al. was voluntarily dismissed on May 21, 2020. On May 18, 2020, the Shi plaintiffs and another entity called the Paysign Investor Group each filed a motion to consolidate the remaining Shi and Chase actions and to be appointed lead plaintiff. The Complaints are putative class actions filed on behalf of a class of persons who acquired the Company’s common stock from March 19, 2019 through March 31, 2020, inclusive. The Complaints generally allege that the Company, Mark R. Newcomer, and Mark Attinger violated Section 10(b) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), and that Messrs. Newcomer and Attinger violated Section 20(a) of the Exchange Act, by making materially false or misleading statements, or failing to disclose material facts, regarding the Company’s internal control over financial reporting and its financial statements. The Complaints seek class action certification, compensatory damages, and attorney’s fees and costs. On December 2, 2020, the Court consolidated Shi and Chase as In re Paysign, Inc. Securities Litigation and appointed the Paysign Investor Group as lead plaintiff. On January 12, 2021, Plaintiffs filed an Amended Complaint in the consolidated action. Defendants filed a Motion to Dismiss the Amended Complaint on March 15, 2021. On February 9, 2023, the Court granted in part and denied in part Defendants’ Motion to Dismiss. On May 22, 2023, Defendants filed an Answer to the Amended Complaint. On December 15, 2023, the parties agreed in principle to a proposed settlement of the Securities Class Action and Plaintiffs filed a Consented Motion for Preliminary Approval of Settlement. On January 4, 2024, the Court preliminarily approved a settlement in the amount of $3,750,000, the entirety of which came from the Company’s directors-and-officers insurance policy, for the referenced class of purchasers, and scheduled a final approval hearing for April 17, 2024. On April 17, 2024, the Court conducted the final approval hearing and approved the settlement and, on April 18, 2024, issued an order and final judgment thereon.

 

The Company has also been named as a nominal defendant in four stockholder derivative actions currently pending in the United States District Court for the District of Nevada. The first-filed derivative action is entitled Andrzej Toczek, derivatively on behalf of Paysign, Inc. v. Mark R. Newcomer, et al. and was filed on September 17, 2020. This action alleges violations of Section 14(a) of the Exchange Act, breach of fiduciary duty, unjust enrichment, and waste, largely in connection with the failure to correct information technology controls over financial reporting alleged in the Securities Class Action, thereby causing the Company to face exposure in the Securities Class Action. The complaint also alleges insider trading violations against certain individual defendants. The second-filed derivative action is entitled John K. Gray, derivatively on behalf of Paysign, Inc. v. Mark Attinger, et al. and was filed on May 9, 2022. This action involves the same alleged conduct raised in the Toczek action and asserts claims for breach of fiduciary duty in connection with financial reporting, breach of fiduciary duty in connection with alleged insider trading against certain individual defendants, and unjust enrichment. On June 3, 2022, the Court approved a stipulation staying the action until the Court in the consolidated Securities Class Action issued a ruling on the Motion to Dismiss. On May 10, 2023, the Toczek and Gray actions were consolidated.

 

The Company has also been named as a nominal defendant in a third stockholder derivative action initially filed in state court in Clark County, Nevada, on October 2, 2023, entitled Simone Blanchette, derivatively on behalf of Paysign, Inc. v. Mark Newcomer, et al, which the defendants subsequently removed to federal district court in Nevada pursuant to a Notice of Removal filed on October 10, 2023. That complaint makes substantially the same allegations as made in the consolidated Toczek and Gray actions, and also contains a claim that the individual defendants violated Section 10(b) and Rule 10b-5 promulgated thereunder. On December 7, 2023, the parties requested that the action be stayed for sixty days due to the settlement negotiations in the consolidated Toczek and Gray actions, and the Court granted the sixty-day stay on December 11, 2023. Subsequently, the Court extended that deadline to March 29, 2024 and then to May 29, 2024 based upon the parties’ stipulations.

 

 

 

 14 

 

 

The Company has also been named as a nominal defendant in a fourth stockholder derivative action in the United States District Court for the District of Nevada, filed on December 27, 2023, entitled Mo Jeewa, derivatively on behalf of Paysign, Inc. v. Mark R. Newcomer, et al. That complaint makes substantially the same allegations as made in the consolidated Toczek and Gray actions and the Blanchette action discussed above, and alleges breach of fiduciary duty and unjust enrichment.

 

On October 4, 2024, the parties to the four shareholder derivative actions agreed to a mediator’s proposal to settle all four actions. The parties are currently in the process of documenting that settlement and intend to submit the proposed settlement to the district court for approval pursuant to Rule 23.1 of the Federal Rules of Civil Procedure.

 

The four shareholder derivative actions settled by the Company agree to certain corporate therapeutics and the payment of a total of $607,500 in attorneys’ fees split among counsel in all four of the existing derivative actions, which will be paid by the Company’s insurer.

  

9.    INCOME TAX

 

The effective tax rates for the three months and nine months ended September 30, 2024 and September 30, 2023 were based on the Company’s forecasted annualized effective tax rates and were adjusted for discrete items that occurred within the periods presented. The effective tax rate for the three months and nine months ended September 30, 2024 varies from the three months and nine months ended September 30, 2023 primarily as a result of tax benefits related to the Company’s stock-based compensation and changes to the Company’s valuation allowance recorded on its net deferred tax assets.

 

Under the provisions of the Coronavirus Aid, Relief, and Economic Security Act (the “CARES Act”) signed into law in 2020 and the subsequent extension of the CARES Act through September 30, 2021, the Company was eligible for a refundable employee retention credit subject to certain criteria. The Company has elected an accounting policy to recognize the government assistance when it is probable that the Company is eligible to receive the assistance and present the credit as a reduction of the related expense. As of September 30, 2024 and December 31, 2023, the Company recorded $1,129,164 in other receivables on the condensed consolidated balance sheet related to U.S. Federal Government refunds.

 

 

 

 

 

 

 

 

 15 

 

 

Item 2. Management’s discussion and analysis of financial condition and results of operations.

 

Disclosure Regarding Forward-Looking Statements

 

This Quarterly Report on Form 10-Q includes forward looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended (the “Securities Act”), and Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”) (“Forward-Looking Statements”). All statements other than statements of historical fact included in this report are Forward-Looking Statements. These Forward-Looking Statements are based on our current expectations, assumptions, estimates and projections about our business and our industry. Words such as “believe,” “anticipate,” “expect,” “intend,” “plan,” “propose,” “may,” and other similar expressions identify Forward-Looking Statements. Specific forward-looking statements made herein include our belief that we do not anticipate any losses with respect to accounts with balances exceeding federally insured limits; our expected lease obligations for subsequent years; our belief that our platform can be seamlessly integrated with our clients’ systems; our belief that our distinctive positioning allows us to provide end-to end technologies that securely manage transaction processing, cardholder enrollment, value loading, account management, data and analytics, and customer service; our belief that our architecture is known for its cross-platform compatibility, flexibility, and scalability – allowing our clients and partners to leverage these advantages for cost savings and revenue opportunities; our expectation that in the future we will expand our product into other prepaid card offerings such as travel cards and expense reimbursement cards; our focus of our marketing efforts on corporate incentive and expense prepaid card products in various market verticals; our plan for 2024 to continue to invest additional funds in technology improvements, sales and marketing, cybersecurity, fraud, customer service, and regulatory compliance; our belief that from time to time we evaluate raising capital to enable us to diversify into new market verticals; our belief that if we do not raise new capital, that we will still be able to support our existing business and expand into new vertical markets using internally generated funds; our belief that the following measures are the primary indicators of our quarterly and annual revenues: gross dollar volume on loaded cards and conversion rates on gross dollar volume loaded on cards; our belief that the following are also key performance indicators: revenues, gross profit, operational expenses as a percent of revenues, cardholder participation, and EBITDA; and our belief that our available cash on hand, excluding restricted cash, along with our forecast for revenues and cash flows for the remainder of 2024 and through the third quarter of 2026, will be sufficient to sustain our operations for the next 24 months. In the normal course of our business, we, in an effort to help keep our stockholders and the public informed about our operations, may from time-to-time issue certain statements, either in writing or orally, that contain, or may contain, Forward-Looking Statements. Although we believe that the expectations reflected in such Forward-Looking Statements are reasonable, we can give no assurance that such expectations will prove to have been correct. In addition, any statements that refer to expectations, projections, estimates, forecasts, or other characterizations of future events or circumstances are Forward-Looking Statements. These Forward-Looking Statements are subject to certain risks and uncertainties that could cause actual results to differ materially from those reflected in the Forward-Looking Statements. Such important factors (“Important Factors”) and other factors are disclosed under “Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2023 and in other reports filed with the Securities and Exchange Commission (the “SEC”) from time to time. All prior and subsequent written and oral Forward-Looking Statements attributable to us or persons acting on our behalf are expressly qualified in their entirety by the Important Factors described below that could cause actual results to differ materially from our expectations as set forth in any Forward-Looking Statement made by or on behalf of us. You are cautioned not to place undue reliance on these Forward-Looking Statements, which relate only to events as of the date on which the statements are made. We undertake no obligation to publicly revise these Forward-Looking Statements to reflect events or circumstances that arise after the date hereof. You should refer to and carefully review the information in future documents we file with the SEC.

 

Overview

 

Paysign, Inc. (the “Company,” “Paysign,” “we” or “our”), headquartered in Nevada, was incorporated on August 24, 1995, and trades under the symbol PAYS on The Nasdaq Stock Market LLC. We are a vertically integrated provider of prepaid card products and processing services for corporate, consumer and government applications. Our payment solutions are utilized by our corporate customers as a means to increase customer loyalty, increase patient adherence rates, reduce administration costs and streamline operations. Public sector organizations can utilize our payment solutions to disburse public benefits or for internal payments. We market our prepaid card solutions under our Paysign® brand. As we are a payment processor and prepaid card program manager, we derive our revenue from all stages of the prepaid card lifecycle.

 

 

 

 16 

 

 

We operate on a powerful, high-availability payments platform with cutting-edge fintech capabilities that can be seamlessly integrated with our clients’ systems. This distinctive positioning allows us to provide end-to-end technologies that securely manage transaction processing, cardholder enrollment, value loading, account management, data and analytics, and customer service. Our architecture is known for its cross-platform compatibility, flexibility, and scalability – allowing our clients and partners to leverage these advantages for cost savings and revenue opportunities.

 

Our suite of product offerings includes solutions for corporate rewards, prepaid gift cards, general purpose reloadable debit cards, employee incentives, consumer rebates, donor compensation, clinical trials, healthcare reimbursement payments and pharmaceutical payment assistance, and demand deposit accounts accessible with a debit card. In the future, we expect to further expand our product into other prepaid card offerings such as travel cards and expense reimbursement cards. Our cards are sponsored by our issuing bank partners.

 

Our revenues include fees generated from cardholder fees, interchange, card program management fees, transaction claims processing fees, breakage, and settlement income. Revenue from cardholder fees, interchange, card program management fees, and transaction claims processing fees is recorded when the performance obligation is fulfilled. Breakage is recorded ratably over the estimated card life based on historical redemption patterns, market-specific trends, escheatment rules, and existing economic conditions and relates solely to our open-loop gift card business which began at the end of 2022. Settlement income is recorded at the expiration of the card or card program and relates primarily to our pharma prepaid business which ended in 2022.

  

We have two categories for our prepaid debit cards: (1) corporate and consumer reloadable cards, and (2) non-reloadable cards.

 

Reloadable Cards: These types of cards are generally classified as payroll or considered general purpose reloadable (“GPR”) cards. Payroll cards are issued by an employer to an employee in order to allow the employee to access payroll amounts that are deposited into an account linked to their card. GPR cards can also be issued to a consumer at a retail location or mailed to a consumer after completing an on-line application. GPR cards can be reloaded multiple times with a consumer’s payroll, government benefit, a federal or state tax refund or through cash reload networks located at retail locations. Reloadable cards are generally open-loop cards as described below.

 

Non-Reloadable Cards: These are generally one-time use cards that are only active until the funds initially loaded to the card are spent. These types of cards are generally used as gift or incentive cards. Typically, these types of cards are used for the purchase of goods or services at retail locations and cannot be used to receive cash.

 

Both reloadable and non-reloadable cards may be open-loop, closed-loop, or restricted-loop. Open-loop cards can be used to receive cash at ATM locations by PIN; or purchase goods or services by PIN or signature at retail locations virtually anywhere that the network brand (American Express, Discover, Mastercard, Visa, etc.) is accepted. Closed-loop cards can only be used at a specific merchant. Restricted-loop cards can be used at several merchants, or a defined group of merchants, such as all merchants at a specific shopping mall.

 

The prepaid card market in the United States has experienced significant growth in recent years due to consumers and merchants embracing improved technology, greater convenience, more product choices and greater flexibility. Prepaid cards have also proven to be an attractive alternative to traditional bank accounts for certain segments of the population, particularly those without, or who could not qualify for, a checking or savings account.

 

We manage all aspects of the prepaid card lifecycle, from managing the card design and approval processes with partners and networks, to production, packaging, distribution, and personalization. We also oversee inventory and security controls, renewals, lost and stolen card management, and replacement. We employ a 24/7/365 fully staffed, in-house customer service department which utilizes bilingual customer service representatives, Interactive Voice Response, and two-way short message service messaging and text alerts.

 

Currently, we are focusing our marketing efforts on corporate incentive and expense prepaid card products in various market verticals including but not limited to general corporate expense, healthcare related markets including patient affordability solutions, clinical trials and donor compensation, loyalty rewards, and incentive cards.

 

 

 

 17 

 

 

As part of our continuing platform expansion process, we evaluate current and emerging technologies for applicability to our existing and future software platform. To this end, we engage with various hardware and software vendors in evaluation of various infrastructure components. Where appropriate, we use third-party technology components in the development of our software applications and service offerings. Third-party software may be used for highly specialized business functions, which we may not be able to develop internally within time and budget constraints. Our principal target markets for processing services include prepaid card issuers, retail and private-label issuers, small third-party processors, and small and mid-size financial institutions in the United States and Mexico.

 

We have devoted more extensive resources to sales and marketing activities as we have added essential personnel to our marketing, sales and support teams. We market our Paysign payment solutions through direct marketing by the Company’s sales team. Our primary market focus is on companies that require a streamlined payment solution for rewards, rebates, payment assistance, and other payments to their customers, employees, agents and others. To reach these markets, we focus our sales efforts on direct contact with our target market and attendance at various industry specific conferences. We may, at times, utilize independent contractors who make direct sales and are paid commissions and/or restricted stock awards. We market our Paysign premier product through existing communication channels to a targeted segment of our existing cardholders, as well as to a broad group of individuals, ranging from non-banked to fully banked consumers with a focus on long term users of our product.

 

In 2024, we plan to continue to invest additional funds in technology improvements, sales and marketing, cybersecurity, fraud, customer service, and regulatory compliance. From time to time, we evaluate raising capital to enable us to diversify into new market verticals. If we do not raise new capital, we believe that we will still be able to support our existing business and expand into new vertical markets using internally generated funds.

  

Results of Operations

 

Comparison of the Three Months Ended September 30, 2024 to the Three Months Ended September 30, 2023

 

The following table summarizes our consolidated financial results for the three months ended September 30, 2024 in comparison to the three months ended September 30, 2023:

 

  

Three Months Ended

September 30,

(Unaudited)

   Variance 
   2024   2023   $   % 
Revenues                    
Plasma industry  $11,439,534   $11,061,712   $377,822    3.4% 
Pharma industry   3,274,888    1,026,270    2,248,618    219.1% 
Other   542,009    312,343    229,666    73.5% 
Total revenues   15,256,431    12,400,325    2,856,106    23.0% 
Cost of revenues   6,783,117    6,068,207    714,910    11.8% 
Gross profit   8,473,314    6,332,118    2,141,196    33.8% 
Gross margin %   55.5%    51.1%           
                     
Operating expenses                    
Selling, general and administrative   6,217,844    4,696,509    1,521,335    32.4% 
Depreciation and amortization   1,565,621    1,045,177    520,444    49.8% 
Total operating expenses   7,783,465    5,741,686    2,041,779    35.6% 
Income from operations  $689,849   $590,432   $99,417    16.8% 
                     
Other income  $800,715   $615,324   $185,391    30.1% 
                     
Net income  $1,436,837   $1,100,604   $336,233    30.5% 
Net margin %   9.42%    8.9%           

 

 

 

 18 

 

 

The increase in total revenues of $2,856,106 for the three months ended September 30, 2024 compared to the same period in the prior year consisted primarily of a $377,822 increase in plasma revenue, a $2,248,618 increase in pharma revenue, and a $229,666 increase in other revenue. The increase in plasma revenue was primarily due to the addition of 16 net new plasma centers since September 30, 2023 and rise in the number of donations at existing plasma centers, and, consequently, dollars loaded to cards, cardholder fees, and interchange, as there continues to be an increase in demand for plasma driven by global increases in plasma protein therapies. The increase in pharma revenue was primarily due to the launch of 32 net new pharma patient affordability programs since September 30, 2023 and the subsequent growth in monthly management and setup fees, claim processing fees, and other billable services such as call center support. The increase in other revenue was primarily due to the growth and usage in the number of cardholders of our payroll, retail, and corporate incentive programs.

  

Cost of revenues for the three months ended September 30, 2024 increased $714,910 compared to the same period in the prior year. Cost of revenues is comprised of transaction processing fees, data connectivity and data center expenses, network fees, bank fees, card production and postage costs, customer service, program management, application integration setup, and sales and commission expense. The increase in cost of revenues consisted primarily of (i) increased customer care expense of approximately $293,000 associated with the growth in our business, wage inflation pressures, a tight labor market, and increased benefit costs; (ii) increased third-party program management of approximately $173,000 associated with our pharma revenue; (iii) increased sales commission expense of approximately $175,000 related to the increase in overall revenue for programs in which we pay commission expenses; (iv) increased fraud charges of approximately $123,000; and (v) and increased network fees of approximately $34,000, which was driven predominantly by increased ATM network usage associated with growth in our card programs and increases in transaction fees related to inflationary pressures. These increases were offset by a decline in postage of approximately $42,000 and a decline in plastics and collateral of approximately $36,000.

 

Gross profit for the three months ended September 30, 2024 increased $2,141,196 compared to the same period in the prior year, resulting primarily from the increase in plasma revenue and the beneficial impact of a variable cost structure, as many of the plasma transaction costs are variable in nature and are provided by third-parties who charge us based on the number of active cards outstanding and transactions that occurred during the period. Gross profit also benefited from the growth in our pharma patient affordability business. The increase in gross profit was offset by price increases from many of our third-party service providers, and an increase in customer service and fraud expenses mentioned above. The increase in gross margin resulted from the aforementioned factors.

 

Selling, general  and administrative expenses for the three months ended September 30, 2024 increased $1,521,335 compared to the same period in the prior year and consisted primarily of an increase in (i) compensation and benefits of approximately $1,821,000 due to continued hiring to support the Company’s growth, a tight labor market, and increased benefit costs; (ii) technologies and telecom of approximately $279,000 primarily related to ongoing platform security investments; and (iii) all other operating expenses of approximately $16,000. This increase was offset by a decrease in stock compensation of approximately $136,000 and an increase of $459,000 in the amount of capitalized platform development costs.

 

Depreciation and amortization expense for the three months ended September 30, 2024 increased $520,444 compared to the same period in the prior year. The increase in depreciation and amortization expense was primarily due to continued capitalization of new software development costs and equipment purchases related to continued enhancements to our processing platform and employment growth.

 

For the three months ended September 30, 2024, we recorded income from operations of $689,849 representing an improvement of $99,417 compared to income from operations of $590,432 during the same period in the prior year, related to the aforementioned factors.

 

Other income for the three months ended September 30, 2024 increased $185,391 primarily related to an increase in interest rates and the associated interest income received on higher average bank account balances at our sponsor bank.

 

At September 30, 2024, our income tax expense was $53,727, which equates to an effective tax rate of 3.6% primarily as a result of tax benefits related to our stock-based compensation and changes to the Company’s valuation allowance recorded on its net deferred tax assets. We recorded an income tax expense of $105,152 for the three months ended September 30, 2023, which equates to an effective tax rate of 8.7% primarily as a result of the full valuation on our deferred tax assets in both the current and prior period and the tax benefit related to our stock-based compensation.

 

 

 

 19 

 

 

The net income for the three months ended September 30, 2024 was $1,436,837, an improvement of $336,233 compared to the net income of $1,100,604 for the three months ended September 30, 2023. The overall change in net income relates to the aforementioned factors.

  

Comparison of the Nine Months Ended September 30, 2024 to the Nine Months Ended September 30, 2023

 

The following table summarizes our consolidated financial results for the nine months ended September 30, 2024 in comparison to the nine months ended September 30, 2023:

 

  

Nine months ended

September 30,

(Unaudited)

   Variance 
   2024   2023   $   % 
Revenues                    
Plasma industry  $33,080,830   $30,436,240   $2,644,590    8.7% 
Pharma industry   8,338,433    2,345,068    5,993,365    255.6% 
Other   1,358,841    803,358    555,483    69.1% 
Total revenues   42,778,104    33,584,666    9,193,438    27.4% 
Cost of revenues   19,779,776    16,589,139    3,190,637    19.2% 
Gross profit   22,998,328    16,995,527    6,002,801    35.3% 
Gross margin %   53.8%    50.6%           
                     
Operating expenses                    
Selling, general and administrative   18,149,506    14,946,584    3,202,922    21.4% 
Depreciation and amortization   4,291,648    2,848,194    1,443,454    50.7% 
Total operating expenses   22,441,154    17,794,778    4,646,376    26.1% 
Income (loss) from operations  $557,174   $(799,251)  $1,356,425    NM 
                     
Other income  $2,345,416   $1,800,388   $545,028    30.3% 
                     
Net income  $2,443,035   $836,318   $1,606,717    192.1% 
Net margin %   5.7%    2.5%           

 

The increase in total revenues of $9,193,438 for the nine months ended September 30, 2024 compared to the same period in the prior year consisted primarily of a $2,644,590 increase in plasma revenue, a $5,993,365 increase in pharma revenue, and a $555,483 increase in other revenue. The increase in plasma revenue was primarily due to the addition of 16 net new plasma centers since September 30, 2023 and rise in the number of donations at existing plasma centers, and, consequently, dollars loaded to cards, cardholder fees, and interchange, as there continues to be an increase in demand for plasma driven by global increases in plasma protein therapies. The increase in pharma revenue was primarily due to the launch of 32 net new pharma patient affordability programs since September 30, 2023 and the subsequent growth in monthly management and setup fees, claim processing fees, and other billable services such as call center support. The increase in other revenue was primarily due to the growth and usage in the number of cardholders of our payroll, retail, and corporate incentive programs.

 

 

 

 20 

 

 

Cost of revenues for the nine months ended September 30, 2024 increased $3,190,637 compared to the same period in the prior year. Cost of revenues is comprised of transaction processing fees, data connectivity and data center expenses, network fees, bank fees, card production and postage costs, customer service, program management, application integration setup, and sales and commission expense. The increase in cost of revenues consisted primarily of (i) increased network fees of approximately $1,413,000, which was driven predominantly by increased ATM network usage associated with growth in our card programs and increases in transaction fees related to inflationary pressures; (ii) increased sales commission expense of approximately $510,000 related to the increase in overall revenue for programs in which we pay commission expenses; (iii) increased customer care expense of approximately $637,000 associated with the growth in our business, wage inflation pressures, a tight labor market, and increased benefit costs; (iv) increased fraud charges of approximately $407,000; and (v) and increased third-party program management of approximately $409,000 related to the growth in our pharma patient affordability business. These increases were offset by a decline in plastics and collateral of approximately $161,000.

  

Gross profit for the nine months ended September 30, 2024 increased $6,002,801 compared to the same period in the prior year resulting primarily from the increase in plasma revenue and the beneficial impact of a variable cost structure, as many of the plasma transaction costs are variable in nature and are provided by third parties who charge us based on the number of active cards outstanding and transactions that occurred during the period. Gross profit also benefited from the growth in our pharma patient affordability business. The increase in gross profit was offset by price increases from many of our third-party service providers and an increase in customer service and fraud expenses mentioned above. The increase in gross margin resulted from the aforementioned factors.

 

Selling, general  and administrative expenses for the nine months ended September 30, 2024 increased $3,202,922 compared to the same period in the prior year and consisted primarily of an increase in (i) compensation and benefits of approximately $4,012,000 due to continued hiring to support the Company’s growth, a tight labor market, and increased benefit costs; (ii) technologies and telecom expense of approximately $963,000 primarily related to ongoing platform security investments; and (iii) all other operating expenses of approximately $77,000. This increase was offset by a decrease in non-IT professional audit and legal services of approximately $274,000, a decrease in stock compensation of approximately $251,000 and a $1,325,000 increase in the amount of capitalized platform development costs.

 

Depreciation and amortization expense for the nine months ended September 30, 2024 increased $1,443,454 compared to the same period in the prior year. The increase in depreciation and amortization expense was primarily due to continued capitalization of new software development costs and equipment purchases related to continued enhancements to our processing platform and employment growth.

 

For the nine months ended September 30, 2024, we recorded income from operations of $557,174 representing an improvement of $1,356,425 compared to loss from operations of $799,251 during the same period in the prior year related to the aforementioned factors.

 

Other income for the nine months ended September 30, 2024 increased $545,028 primarily related to an increase in interest rates and the associated interest income received on higher average bank account balances at our sponsor bank.

 

At September 30, 2024, our income tax expense was $459,555, which equates to an effective tax rate of 15.8% primarily as a result of tax benefits related to our stock-based compensation and changes to the Company’s valuation allowance recorded on its net deferred tax assets. We recorded an income tax expense of $164,819 for the nine months ended September 30, 2023, which equates to an effective tax rate of 16.5% primarily as a result of the full valuation on our deferred tax assets in both the current and prior period and the tax benefit related to our stock-based compensation.

 

The net income for the nine months ended September 30, 2024 was $2,443,035, an improvement of $1,606,717 compared to the net income of $836,318 for the nine months ended September 30, 2023. The overall change in net income relates to the aforementioned factors.

 

 

 

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Key Performance Indicators and Non-GAAP Measures

 

Management reviews a number of metrics to help us monitor the performance of and identify trends affecting our business. We believe the following measures are the primary indicators of our quarterly and annual revenues:

 

Gross Dollar Volume Loaded on Cards: Represents the total dollar volume of funds loaded to all of our prepaid card programs. Our gross dollar volume loaded on cards was $456 million and $448 million for the three months ended September 30, 2024 and 2023, respectively. Our gross dollar volume loaded on cards was $1,339 million and $1,232 million for the nine months ended September 30, 2024 and 2023, respectively. We use this metric to analyze the total amount of money moving into our prepaid card programs.

  

Conversion Rates on Gross Dollar Volume Loaded on Cards: Represents revenues, gross profit or net income conversion rates of gross dollar volume loaded on cards which are calculated by taking our total revenues, gross profit or net income, respectively, as a numerator and dividing by the gross dollar volume loaded on cards as a denominator. As we derive a number of our financial results from cardholder fees, we utilize these metrics as an indication of the amount of money that is added to cards and will eventually be converted to revenues, gross profit and net income. Our total revenue conversion rates for the three months ended September 30, 2024 and 2023 were 3.34% or 334 basis points (“bps”), and 2.77% or 277 bps, respectively, of gross dollar volume loaded on cards. Our total gross profit conversion rates for the three months ended September 30, 2024 and 2023 were 1.86% or 186 bps, and 1.41% or 141 bps, respectively, of gross dollar volume loaded on cards. Our net income conversion rates for the three months ended September 30, 2024 and 2023 were 0.31% or 31 bps, and 0.25% or 25 bps, respectively, of gross dollar volume loaded on cards. Our total revenue conversion rates for the nine months ended September 30, 2024 and 2023 were 3.20% or 320 basis points bps, and 2.73% or 273 bps, respectively, of gross dollar volume loaded on cards. Our total gross profit conversion rates for the nine months ended September 30, 2024 and 2023 were 1.72% or 172 bps, and 1.38% or 138 bps, respectively, of gross dollar volume loaded on cards. Our net income conversion rates for the nine months ended September 30, 2024 and 2023 were 0.18% or 18 bps, and 0.07% or 7 bps, respectively, of gross dollar volume loaded on cards.

 

Management also reviews key performance indicators, such as revenues, gross profit, operational expenses as a percent of revenues, and cardholder participation. In addition, we consider certain non-GAAP (or “adjusted”) measures to be useful to management and investors evaluating our operating performance for the periods presented and provide a financial tool for evaluating our ongoing operations, liquidity and management of assets. This information can assist investors in assessing our financial performance and measures our ability to generate capital for deployment and investment in new card programs. These adjusted metrics are consistent with how management views our business and are used to make financial, operating and planning decisions. These metrics, however, are not measures of financial performance under GAAP and should not be considered a substitute for revenue, operating income, net income, earnings per share (basic and diluted) or net cash from operating activities as determined in accordance with GAAP. We consider the following non-GAAP measures, which may not be comparable to similarly titled measures reported by other companies, to be key performance indicators:

 

“EBITDA” is defined as earnings before interest, income taxes, depreciation and amortization expense and “Adjusted EBITDA” reflects the adjustment to EBITDA to exclude stock-based compensation expense. A reconciliation of net income to Adjusted EBITDA is provided in the table below.

  

   Three Months Ended
September 30,
   Nine months ended
September 30,
 
   2024   2023   2024   2023 
Reconciliation of Adjusted EBITDA to net income:                
Net income  $1,436,837   $1,100,604   $2,443,035   $836,318 
Income tax provision   53,727    105,152    459,555    164,819 
Interest income, net   (800,715)   (615,324)   (2,345,416)   (1,800,388)
Depreciation and amortization   1,565,621    1,045,177    4,291,648    2,848,194 
EBITDA   2,255,470    1,635,609    4,848,822    2,048,943 
Stock-based compensation   573,499    709,750    1,907,588    2,158,420 
Adjusted EBITDA  $2,828,969   $2,345,359   $6,756,410   $4,207,363 

 

 

 

 22 

 

 

Liquidity and Capital Resources

 

Capital Resources

 

The following table sets forth the major sources and uses of cash:

 

  

Nine months ended September 30,

(Unaudited)

 
   2024   2023 
Net cash provided by operating activities  $8,633,922   $4,180,064 
Net cash used in investing activities   (7,087,867)   (4,999,986)
Net cash used in financing activities   (331,695)   (1,118,284)
Net increase (decrease) in cash and restricted cash  $1,214,360   $(1,938,206)

 

Comparison of Nine Months Ended September 30, 2024 and 2023

 

During the nine months ended September 30, 2024 and 2023, we financed our operations through internally generated funds.

 

Operating activities provided $8,633,922 of cash as of September 30, 2024, an increase of $4,453,858 compared to the same period last year. This change in cash flow is primarily due to increases in operating assets and liabilities. The changes in accounts receivable, accounts payable, and customer card funding are primarily related to the growth in our pharma patient affordability business and timing of payments as we are invoiced by third-party service providers at the end of the period and are due monies from our pharma patient affordability customers to cover these third-party payables. The increase in cash flows from operating activities was also impacted by net income and non-cash adjustments for depreciation and amortization, deferred income taxes, stock-based compensation, and lease expenses.

 

We used net cash in investing activities during the nine months ended September 30, 2024 and 2023 of $7,087,867 and $4,999,986, respectively. Cash used for investing activities was primarily attributed to an increase in the capitalization of internally developed software as we continue to invest in our technology platform.

 

Finance activities during the nine months ended September 30, 2024 used $331,695 in cash, attributable to the repurchase of 100,000 shares of the Company’s common stock at a weighted average price of $3.60 per share offset by proceeds received of $28,800 for the exercise of stock options. Financing activities during the nine months ended September 30, 2023 used $1,118,284 in cash, attributable to the repurchase of 394,558 shares of the Company’s common stock at a weighted average price of $2.86 per share offset by proceeds received of $9,600 for the exercise of stock options.

 

Our significant contractual cash requirements also include ongoing payments for lease liabilities. For additional information regarding our cash commitments and contractual obligations, see “Note 4 – LEASE” in the notes to the accompanying condensed consolidated financial statements.

  

Sources of Liquidity

 

Unrestricted cash was $10,293,207 as of September 30, 2024, an increase of $356,580 compared to the same period in the prior year. The increase resulted primarily from the improvement in our operating results. We believe that our available cash on hand, excluding restricted cash, at September 30, 2024 of $10,293,207, along with our forecast for revenues and cash flows for the remainder of 2024 and through the third quarter of 2026, will be sufficient to sustain our operations for the next 24 months. In light of the elevated interest rates and increased refinancing risks related to commercial real estate holdings on bank balance sheets, we continue to monitor the health and soundness of our bank relationships through publicly available information. Based on recent SEC filings, we have not discovered any issues that would cause us to alter our bank relationships.

 

 

 

 23 

 

 

Critical Accounting Policies and Estimates

 

Our significant accounting policies are described in Note 2 of the Notes to Consolidated Financial Statements of our Annual Report on Form 10-K for the fiscal year ended December 31, 2023.

 

The preparation of consolidated financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the consolidated financial statements and the reported amounts of revenue and expenses during the reporting period. Actual results could differ from those estimates.

 

Our estimates are based on our experience and our interpretation of economic, political, regulatory, and other factors that affect our business prospects. Actual results may differ significantly from our estimates.

 

Item 3. Quantitative and Qualitative Disclosures about Market Risk.

 

Because we are a smaller reporting company, we are not required to provide the information called for by this Item.

 

Item 4. Controls and Procedures.

 

Disclosure Controls and Procedures

 

Disclosure controls and procedures means controls and other procedures that are designed to ensure that the information we are required to disclose in the reports that we file or submit under the  Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms, and to ensure that information required to be disclosed by us in those reports is accumulated and communicated to our management, including our principal executive and principal financial officers, or persons performing similar functions, as appropriate to allow timely decisions regarding required disclosure. Our chief executive officer and chief financial officer evaluated the effectiveness of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act) as of September 30, 2024. Based on that evaluation, our chief executive officer and chief financial officer have concluded that our disclosure controls and procedures were effective as of September 30, 2024, the end of the period covered by this Quarterly Report on Form 10-Q.

  

Changes in Internal Control over Financial Reporting

 

During the quarter ended September 30, 2024, there have been no changes in our internal control over financial reporting that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

 

 

 

 

 

 

 

 24 

 

 

PART II. OTHER INFORMATION

 

Item 1. Legal Proceedings.

 

From time to time, we may become involved in various lawsuits and legal proceedings that arise in the ordinary course of business. However, litigation is subject to inherent uncertainties, and an adverse result in these or other matters may arise from time to time that may harm our business.

 

The Company has been named as a defendant in three securities class action complaints filed in the United States District Court for the District of Nevada: Yilan Shi v. Paysign, Inc. et al., filed on March 19, 2020 (“Shi”), Lorna Chase v. Paysign, Inc. et al., filed on March 25, 2020 (“Chase”), and Smith & Duvall v. Paysign, Inc. et al., filed on April 2, 2020 (collectively, the “Complaints” or “Securities Class Action”). Smith & Duvall v. Paysign, Inc. et al. was voluntarily dismissed on May 21, 2020. On May 18, 2020, the Shi plaintiffs and another entity called the Paysign Investor Group each filed a motion to consolidate the remaining Shi and Chase actions and to be appointed lead plaintiff. The Complaints are putative class actions filed on behalf of a class of persons who acquired the Company’s common stock from March 19, 2019 through March 31, 2020, inclusive. The Complaints generally allege that the Company, Mark R. Newcomer, and Mark Attinger violated Section 10(b) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), and that Messrs. Newcomer and Attinger violated Section 20(a) of the Exchange Act, by making materially false or misleading statements, or failing to disclose material facts, regarding the Company’s internal control over financial reporting and its financial statements. The Complaints seek class action certification, compensatory damages, and attorney’s fees and costs. On December 2, 2020, the Court consolidated Shi and Chase as In re Paysign, Inc. Securities Litigation and appointed the Paysign Investor Group as lead plaintiff. On January 12, 2021, Plaintiffs filed an Amended Complaint in the consolidated action. Defendants filed a Motion to Dismiss the Amended Complaint on March 15, 2021. On February 9, 2023, the Court granted in part and denied in part Defendants’ Motion to Dismiss. On May 22, 2023, Defendants filed an Answer to the Amended Complaint. On December 15, 2023, the parties agreed in principle to a proposed settlement of the Securities Class Action and Plaintiffs filed a Consented Motion for Preliminary Approval of Settlement. On January 4, 2024, the Court preliminarily approved a settlement in the amount of $3,750,000, the entirety of which came from the Company’s directors-and-officers insurance policy, for the referenced class of purchasers, and scheduled a final approval hearing for April 17, 2024. On April 17, 2024, the Court conducted the final approval hearing and approved the settlement and, on April 18, 2024, issued an order and final judgment thereon.

 

The Company has also been named as a nominal defendant in four stockholder derivative actions currently pending in the United States District Court for the District of Nevada. The first-filed derivative action is entitled Andrzej Toczek, derivatively on behalf of Paysign, Inc. v. Mark R. Newcomer, et al. and was filed on September 17, 2020. This action alleges violations of Section 14(a) of the Exchange Act, breach of fiduciary duty, unjust enrichment, and waste, largely in connection with the failure to correct information technology controls over financial reporting alleged in the Securities Class Action, thereby causing the Company to face exposure in the Securities Class Action. The complaint also alleges insider trading violations against certain individual defendants. The second-filed derivative action is entitled John K. Gray, derivatively on behalf of Paysign, Inc. v. Mark Attinger, et al. and was filed on May 9, 2022. This action involves the same alleged conduct raised in the Toczek action and asserts claims for breach of fiduciary duty in connection with financial reporting, breach of fiduciary duty in connection with alleged insider trading against certain individual defendants, and unjust enrichment. On June 3, 2022, the Court approved a stipulation staying the action until the Court in the consolidated Securities Class Action issued a ruling on the Motion to Dismiss. On May 10, 2023, the Toczek and Gray actions were consolidated.

 

The Company has also been named as a nominal defendant in a third stockholder derivative action initially filed in state court in Clark County, Nevada, on October 2, 2023, entitled Simone Blanchette, derivatively on behalf of Paysign, Inc. v. Mark Newcomer, et al, which the defendants subsequently removed to federal district court in Nevada pursuant to a Notice of Removal filed on October 10, 2023. That complaint makes substantially the same allegations as made in the consolidated Toczek and Gray actions, and also contains a claim that the individual defendants violated Section 10(b) and Rule 10b-5 promulgated thereunder. On December 7, 2023, the parties requested that the action be stayed for sixty days due to the settlement negotiations in the consolidated Toczek and Gray actions, and the Court granted the sixty-day stay on December 11, 2023. Subsequently, the Court extended that deadline to March 29, 2024 and then to May 29, 2024 based upon the parties’ stipulations.

 

 

 

 25 

 

 

The Company has also been named as a nominal defendant in a fourth stockholder derivative action in the United States District Court for the District of Nevada, filed on December 27, 2023, entitled Mo Jeewa, derivatively on behalf of Paysign, Inc. v. Mark R. Newcomer, et al. That complaint makes substantially the same allegations as made in the consolidated Toczek and Gray actions and the Blanchette action discussed above, and alleges breach of fiduciary duty and unjust enrichment.

 

On October 4, 2024, the parties to the four shareholder derivative actions agreed to a mediator’s proposal to settle all four actions. The parties are currently in the process of documenting that settlement and intend to submit the proposed settlement to the district court for approval pursuant to Rule 23.1 of the Federal Rules of Civil Procedure.

 

The four shareholder derivative actions settled by the Company agree to certain corporate therapeutics and the payment of a total of $607,500 in attorneys’ fees split among counsel in all four of the existing derivative actions, which will be paid by the Company’s insurer.

 

Item 1A. Risk Factors.

 

Because we are a smaller reporting company, we are not required to provide the information called for by this Item.

 

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds.

 

Issuer Purchases of Equity Securities

 

The following table sets forth certain information relating to the purchases of our common stock by us and any affiliated purchasers within the meaning of Rule 10b-18(a)(3) under the Exchange Act during the three months ended September 30, 2024.

 

Period  Total Number of Shares Purchased   Weighted Average Price Paid Per Share   Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs (1)   Approximate Dollar Value of Shares that May Yet Be Purchased Under the Plans or Programs 
                 
July 1, 2024 – July 31, 2024              $3,872,116 
August 1, 2024 – August 31, 2024               3,872,116 
September 1, 2024 – September 30, 2024   100,000    3.60    100,000    3,511,621 
Total   100,000    3.60    100,000   $3,511,621 

 

(1) On March 21, 2023, our Board authorized a stock repurchase program to repurchase up to $5 million of our common stock, subject to certain conditions, in the open market, in privately negotiated transactions, or by other means in compliance with Rule 10b-18 under the Exchange Act. The program is expected to be completed within 36 months from the commencement date. As of September 30, 2024, the Company repurchased 494,558 shares of common stock for $1,488,379 at a weighted average price of $3.01 per share.

 

 

 

 26 

 

 

Item 5. Other Information.

 

During the quarter ended September 30, 2024, no director or officer of the Company, other than Mark Newcomer, adopted or terminated a “Rule 10b5-1 trading arrangement” or a “non-Rule 10b5-1 trading arrangement” (in each case, as defined in Item 408 of Regulation S-K).

 

On June 12, 2024, Mark Newcomer, our President and Chief Executive Officer, adopted a Rule 10b5-1 trading plan, which plan is intended to satisfy the affirmative defense conditions of Rule 10b5-1(c) under the Exchange Act. The plan expires on June 11, 2025 and provides for the purchase or sale of an aggregate of 1.2 million shares of common stock.

 

Item 6. Exhibits.

 

31.1* Rule 13a-14(a)/15d-14(a) Certifications
31.2* Rule 13a-14(a)/15d-14(a) Certifications
32.1* Section 1350 Certifications
32.2* Section 1350 Certifications
101.INS Inline XBRL Instance Document (the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document)
101.SCH Inline XBRL Taxonomy Extension Schema Document
101.CAL Inline XBRL Taxonomy Extension Calculation Linkbase Document
101.DEF Inline XBRL Taxonomy Extension Definition Linkbase Document
101.LAB Inline XBRL Taxonomy Extension Label Linkbase Document
101.PRE Inline XBRL Taxonomy Extension Presentation Linkbase Document
104 Cover Page Interactive Data File (formatted in iXBRL, and included in exhibit 101).

______________

* Filed/ furnished herewith, as applicable.
   

 

 

 

 

 

 

 

 

 27 

 

 

SIGNATURES

 

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

 

  PAYSIGN, INC.
   
   
Date: November 6, 2024 /s/ Mark Newcomer
 

By: Mark Newcomer, President and Chief Executive Officer

(Principal Executive Officer)

   
   
Date: November 6, 2024 /s/ Jeff Baker
 

By: Jeff Baker, Chief Financial Officer

(Principal Financial and Accounting Officer)

 

 

 

 

 

 

 

 

 

 

 

 

 28 

Exhibit 31.1

 

CERTIFICATIONS

 

I, Mark Newcomer, certify that:

 

1. I have reviewed this quarterly report on Form 10-Q for the period ended September 30, 2024 (the “report”) of Paysign, Inc.;

 

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

 

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

 

4. The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

 

(a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

 

(b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

 

(c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

 

(d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

 

5. The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of registrant’s board of directors (or persons performing the equivalent functions):

 

(a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

 

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

 

Date: November 6, 2024 /s/ Mark Newcomer
 

Mark Newcomer,

President and Chief Executive Officer

(Principal Executive Officer)

 

Exhibit 31.2

 

CERTIFICATIONS

 

I, Jeff Baker, certify that:

 

1. I have reviewed this quarterly report on Form 10-Q for the period ended September 30, 2024 (the “report”) of Paysign, Inc.;

 

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

 

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

 

4. The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

 

(a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

 

(b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

 

(c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

 

(d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

 

5. The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of registrant’s board of directors (or persons performing the equivalent functions):

 

(a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

 

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

 

Date: November 6, 2024 /s/ Jeff Baker
 

Jeff Baker

Chief Financial Officer

(Principal Financial and Accounting Officer)

 

Exhibit 32.1

 

SECTION 1350 CERTIFICATIONS

 

Pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, I, Mark Newcomer, the President and Chief Executive Officer of Paysign, Inc., a Nevada corporation (the “Company”), do hereby certify, to the best of my knowledge, that:

 

1. The Quarterly Report on Form 10-Q for the period ended September 30, 2024 (the “Report”) of the Company fully complies with the requirements of section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

 

2. The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

 

/s/ Mark Newcomer  

Mark Newcomer,

President and Chief Executive Officer

(Principal Executive Officer)

 

 

Date: November 6, 2024

 

 

This certification accompanies the Quarterly Report on Form 10-Q to which it relates, is not deemed filed with the Securities and Exchange Commission and is not to be incorporated by reference into any filing of Paysign, Inc. under the Securities Act of 1933, as amended, or the Securities Exchange Act of 1934, as amended (whether made before or after the date of the Quarterly Report on Form 10-Q), irrespective of any general incorporation language contained in such filing.

 

Exhibit 32.2

 

SECTION 1350 CERTIFICATIONS

 

Pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, I, Jeff Baker, the Chief Financial Officer of Paysign, Inc., a Nevada corporation (the “Company”), do hereby certify, to the best of my knowledge, that:

 

1. The Quarterly Report on Form 10-Q for the period ended September 30, 2024 (the “Report”) of the Company fully complies with the requirements of section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

 

2. The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

 

/s/ Jeff Baker  

Jeff Baker

Chief Financial Officer

(Principal Financial and Accounting Officer)

 

 

Date: November 6, 2024

 

 

This certification accompanies the Quarterly Report on Form 10-Q to which it relates, is not deemed filed with the Securities and Exchange Commission and is not to be incorporated by reference into any filing of Paysign, Inc. under the Securities Act of 1933, as amended, or the Securities Exchange Act of 1934, as amended (whether made before or after the date of the Quarterly Report on Form 10-Q), irrespective of any general incorporation language contained in such filing.

 

v3.24.3
Cover - shares
9 Months Ended
Sep. 30, 2024
Oct. 31, 2024
Cover [Abstract]    
Document Type 10-Q  
Amendment Flag false  
Document Quarterly Report true  
Document Transition Report false  
Document Period End Date Sep. 30, 2024  
Document Fiscal Period Focus Q3  
Document Fiscal Year Focus 2024  
Current Fiscal Year End Date --12-31  
Entity File Number 001-38623  
Entity Registrant Name PAYSIGN, INC.  
Entity Central Index Key 0001496443  
Entity Tax Identification Number 95-4550154  
Entity Incorporation, State or Country Code NV  
Entity Address, Address Line One 2615 St. Rose Parkway  
Entity Address, City or Town Henderson  
Entity Address, State or Province NV  
Entity Address, Postal Zip Code 89052  
City Area Code 702  
Local Phone Number 453-2221  
Title of 12(b) Security Common Stock, $0.001 par value per share  
Trading Symbol PAYS  
Security Exchange Name NASDAQ  
Entity Current Reporting Status Yes  
Entity Interactive Data Current Yes  
Entity Filer Category Non-accelerated Filer  
Entity Small Business true  
Entity Emerging Growth Company true  
Elected Not To Use the Extended Transition Period false  
Entity Shell Company false  
Entity Common Stock, Shares Outstanding   53,548,374
v3.24.3
CONDENSED CONSOLIDATED BALANCE SHEETS - USD ($)
Sep. 30, 2024
Dec. 31, 2023
Current assets    
Cash $ 10,293,207 $ 16,994,705
Restricted cash 100,272,166 92,356,308
Accounts receivable, net 32,796,871 16,222,341
Other receivables 1,736,387 1,585,983
Prepaid expenses and other current assets 2,400,674 2,020,781
Total current assets 147,499,305 129,180,118
Fixed assets, net 1,138,492 1,089,649
Intangible assets, net 11,561,703 8,814,327
Operating lease right-of-use asset 2,900,611 3,215,025
Deferred tax asset, net 3,873,953 4,299,730
Total assets 166,974,064 146,598,849
Current liabilities    
Accounts payable and accrued liabilities 35,349,723 26,517,567
Operating lease liability, current portion 424,366 383,699
Customer card funding 100,091,865 92,282,124
Total current liabilities 135,865,954 119,183,390
Operating lease liability, long-term portion 2,601,801 2,928,078
Total liabilities 138,467,755 122,111,468
Commitments and contingencies (Note 8)
Stockholders’ equity    
Preferred stock: $0.001 par value; 25,000,000 shares authorized; none issued and outstanding 0 0
Common stock; $0.001 par value; 150,000,000 shares authorized, 54,324,382 and 53,452,382 issued at September 30, 2024 and December 31, 2023, respectively 54,324 53,452
Additional paid-in capital 23,935,238 21,999,722
Treasury stock at cost, 798,008 and 698,008 shares, respectively (1,638,379) (1,277,884)
Retained earnings 6,155,126 3,712,091
Total stockholders’ equity 28,506,309 24,487,381
Total liabilities and stockholders’ equity $ 166,974,064 $ 146,598,849
v3.24.3
CONDENSED CONSOLIDATED BALANCE SHEETS (Parenthetical) - $ / shares
Sep. 30, 2024
Dec. 31, 2023
Statement of Financial Position [Abstract]    
Preferred stock, par value $ 0.001 $ 0.001
Preferred stock, shares authorized 25,000,000 25,000,000
Preferred stock, shares issued 0 0
Preferred stock, shares outstanding 0 0
Common stock, par value $ 0.001 $ 0.001
Common stock, shares authorized 150,000,000 150,000,000
Common stock, shares issued 54,324,382 53,452,382
Treasury stock shares 798,008 698,008
v3.24.3
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (UNAUDITED) - USD ($)
3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Revenues        
Total revenues $ 15,256,431 $ 12,400,325 $ 42,778,104 $ 33,584,666
Cost of revenues 6,783,117 6,068,207 19,779,776 16,589,139
Gross profit 8,473,314 6,332,118 22,998,328 16,995,527
Operating expenses        
Selling, general and administrative 6,217,844 4,696,509 18,149,506 14,946,584
Depreciation and amortization 1,565,621 1,045,177 4,291,648 2,848,194
Total operating expenses 7,783,465 5,741,686 22,441,154 17,794,778
Income (loss) from operations 689,849 590,432 557,174 (799,251)
Other income        
Interest income, net 800,715 615,324 2,345,416 1,800,388
Income before income tax provision 1,490,564 1,205,756 2,902,590 1,001,137
Income tax provision 53,727 105,152 459,555 164,819
Net income $ 1,436,837 $ 1,100,604 $ 2,443,035 $ 836,318
Net income per share        
Basic $ 0.03 $ 0.02 $ 0.05 $ 0.02
Diluted $ 0.03 $ 0.02 $ 0.04 $ 0.02
Weighted average common shares        
Basic 53,450,613 52,548,101 53,102,454 52,404,049
Diluted 56,051,960 53,484,674 55,613,026 54,286,492
Plasma Industry [Member]        
Revenues        
Total revenues $ 11,439,534 $ 11,061,712 $ 33,080,830 $ 30,436,240
Pharmaceutical Industry [Member]        
Revenues        
Total revenues 3,274,888 1,026,270 8,338,433 2,345,068
Other Revenue [Member]        
Revenues        
Total revenues $ 542,009 $ 312,343 $ 1,358,841 $ 803,358
v3.24.3
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY (UNAUDITED) - USD ($)
Common Stock [Member]
Additional Paid-in Capital [Member]
Treasury Stock, Common [Member]
Retained Earnings [Member]
Total
Beginning balance, value at Dec. 31, 2022 $ 52,650 $ 19,137,281 $ (150,000) $ (2,746,636) $ 16,293,295
Beginning balance, shares at Dec. 31, 2022 52,650,382   (303,450)    
Stock issued upon vesting of restricted stock $ 118 (118)
Stock issued upon vesting of restricted stock, shares 118,000        
Stock-based compensation 618,244 618,244
Repurchase of common stock $ (666,018) (666,018)
Repurchase of common stock, shares     (200,000)    
Net income (160,130) (160,130)
Ending balance, value at Mar. 31, 2023 $ 52,768 19,755,407 $ (816,018) (2,906,766) 16,085,391
Ending balance, shares at Mar. 31, 2023 52,768,382   (503,450)    
Beginning balance, value at Dec. 31, 2022 $ 52,650 19,137,281 $ (150,000) (2,746,636) 16,293,295
Beginning balance, shares at Dec. 31, 2022 52,650,382   (303,450)    
Net income         836,318
Ending balance, value at Sep. 30, 2023 $ 53,382 21,304,569 $ (1,277,884) (1,910,318) 18,169,749
Ending balance, shares at Sep. 30, 2023 53,382,382   (698,008)    
Beginning balance, value at Mar. 31, 2023 $ 52,768 19,755,407 $ (816,018) (2,906,766) 16,085,391
Beginning balance, shares at Mar. 31, 2023 52,768,382   (503,450)    
Stock issued upon vesting of restricted stock $ 70 (70)
Stock issued upon vesting of restricted stock, shares 70,000        
Exercise of stock options $ 4 9,596 9,600
Exercise of stock options, shares 4,000        
Stock-based compensation 830,426 830,426
Repurchase of common stock $ (311,649) (311,649)
Repurchase of common stock, shares     (119,558)    
Net income (104,156) (104,156)
Ending balance, value at Jun. 30, 2023 $ 52,842 20,595,359 $ (1,127,667) (3,010,922) 16,509,612
Ending balance, shares at Jun. 30, 2023 52,842,382   (623,008)    
Stock issued upon vesting of restricted stock $ 540 (540)
Stock issued upon vesting of restricted stock, shares 540,000        
Stock-based compensation 709,750 709,750
Repurchase of common stock $ (150,217) (150,217)
Repurchase of common stock, shares     (75,000)    
Net income 1,100,604 1,100,604
Ending balance, value at Sep. 30, 2023 $ 53,382 21,304,569 $ (1,277,884) (1,910,318) 18,169,749
Ending balance, shares at Sep. 30, 2023 53,382,382   (698,008)    
Beginning balance, value at Dec. 31, 2023 $ 53,452 21,999,722 $ (1,277,884) 3,712,091 24,487,381
Beginning balance, shares at Dec. 31, 2023 53,452,382   (698,008)    
Stock issued upon vesting of restricted stock $ 214 (214)
Stock issued upon vesting of restricted stock, shares 214,000        
Stock-based compensation 663,951 663,951
Net income 309,096 309,096
Ending balance, value at Mar. 31, 2024 $ 53,666 22,663,459 $ (1,277,884) 4,021,187 25,460,428
Ending balance, shares at Mar. 31, 2024 53,666,382   (698,008)    
Beginning balance, value at Dec. 31, 2023 $ 53,452 21,999,722 $ (1,277,884) 3,712,091 24,487,381
Beginning balance, shares at Dec. 31, 2023 53,452,382   (698,008)    
Net income         2,443,035
Ending balance, value at Sep. 30, 2024 $ 54,324 23,935,238 $ (1,638,379) 6,155,126 28,506,309
Ending balance, shares at Sep. 30, 2024 54,324,382   (798,008)    
Beginning balance, value at Mar. 31, 2024 $ 53,666 22,663,459 $ (1,277,884) 4,021,187 25,460,428
Beginning balance, shares at Mar. 31, 2024 53,666,382   (698,008)    
Stock issued upon vesting of restricted stock $ 106 (106)
Stock issued upon vesting of restricted stock, shares 106,000        
Exercise of stock options $ 10 23,990 24,000
Exercise of stock options, shares 10,000        
Stock-based compensation 670,138 670,138
Net income 697,102 697,102
Ending balance, value at Jun. 30, 2024 $ 53,782 23,357,481 $ (1,277,884) 4,718,289 26,851,668
Ending balance, shares at Jun. 30, 2024 53,782,382   (698,008)    
Stock issued upon vesting of restricted stock $ 540 (540)
Stock issued upon vesting of restricted stock, shares 540,000        
Exercise of stock options $ 2 4,798 4,800
Exercise of stock options, shares 2,000        
Stock-based compensation 573,499 573,499
Repurchase of common stock $ (360,495) (360,495)
Repurchase of common stock, shares     (100,000)    
Net income 1,436,837 1,436,837
Ending balance, value at Sep. 30, 2024 $ 54,324 $ 23,935,238 $ (1,638,379) $ 6,155,126 $ 28,506,309
Ending balance, shares at Sep. 30, 2024 54,324,382   (798,008)    
v3.24.3
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED) - USD ($)
9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Cash flows from operating activities:    
Net income $ 2,443,035 $ 836,318
Adjustments to reconcile net income to net cash provided by operating activities:    
Gain on disposal assets 0 (4,862)
Stock-based compensation expense 1,907,588 2,158,420
Depreciation and amortization 4,291,648 2,848,194
Noncash lease expense 314,414 297,822
Deferred income taxes, net 425,777 0
Changes in operating assets and liabilities:    
Accounts receivable (16,574,530) (2,597,107)
Other receivables (150,404) 66,596
Prepaid expenses and other current assets (379,893) (545,943)
Accounts payable and accrued liabilities 8,832,156 3,556,238
Operating lease liability (285,610) (269,017)
Customer card funding 7,809,741 (2,166,595)
Net cash provided by operating activities 8,633,922 4,180,064
Cash flows from investing activities:    
Purchase of fixed assets (318,167) (218,133)
Capitalization of internally developed software (6,647,100) (4,781,853)
Purchase of intangible assets (122,600) 0
Net cash used in investing activities (7,087,867) (4,999,986)
Cash flows from financing activities:    
Proceeds from exercise of options 28,800 9,600
Repurchase of common stock (360,495) (1,127,884)
Net cash used in financing activities (331,695) (1,118,284)
Net change in cash and restricted cash 1,214,360 (1,938,206)
Cash and restricted cash, beginning of period 109,351,013 89,897,351
Cash and restricted cash, end of period 110,565,373 87,959,145
Cash and restricted cash reconciliation:    
Cash 10,293,207 9,936,627
Restricted cash 100,272,166 78,022,518
Total cash and restricted cash 110,565,373 87,959,145
Non-cash financing activities    
Cash paid for taxes $ 107,264 $ 185,310
v3.24.3
Pay vs Performance Disclosure - USD ($)
3 Months Ended 9 Months Ended
Sep. 30, 2024
Jun. 30, 2024
Mar. 31, 2024
Sep. 30, 2023
Jun. 30, 2023
Mar. 31, 2023
Sep. 30, 2024
Sep. 30, 2023
Pay vs Performance Disclosure [Table]                
Net Income (Loss) $ 1,436,837 $ 697,102 $ 309,096 $ 1,100,604 $ (104,156) $ (160,130) $ 2,443,035 $ 836,318
v3.24.3
Insider Trading Arrangements
3 Months Ended
Sep. 30, 2024
shares
Other Than Mark Newcomer [Member]  
Trading Arrangements, by Individual [Table]  
Rule 10b5-1 Arrangement Adopted false
Non-Rule 10b5-1 Arrangement Adopted false
Rule 10b5-1 Arrangement Terminated false
Non-Rule 10b5-1 Arrangement Terminated false
Mark Newcomer [Member]  
Trading Arrangements, by Individual [Table]  
Name Mark Newcomer
Title President and Chief Executive Officer
Rule 10b5-1 Arrangement Adopted true
Adoption Date June 12, 2024
Expiration Date June 11, 2025
Trading Arrangement, Securities Aggregate Available Amount 1,200,000
v3.24.3
BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT POLICIES
9 Months Ended
Sep. 30, 2024
Accounting Policies [Abstract]  
BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT POLICIES

1.     BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT POLICIES

 

The foregoing unaudited interim condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”) for interim financial information and with the instructions for Form 10-Q and Regulation S-X as promulgated by the Securities and Exchange Commission (“SEC”). Accordingly, these financial statements do not include all of the disclosures required by GAAP for complete financial statements. These unaudited interim condensed consolidated financial statements should be read in conjunction with the audited financial statements and the notes thereto included on Form 10-K for the year ended December 31, 2023. In the opinion of management, the unaudited interim condensed consolidated financial statements furnished herein include all adjustments, all of which are of a normal recurring nature, necessary for a fair statement of the results for the interim period presented.

 

The preparation of financial statements in accordance with GAAP requires the use of estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities known to exist as of the date the financial statements are published, and the reported amounts of revenues and expenses during the reporting period. Uncertainties with respect to such estimates and assumptions are inherent in the preparation of the Company’s financial statements; accordingly, it is possible that the actual results could differ from these estimates and assumptions that could have a material effect on the reported amounts of the Company’s financial position and results of operations.

 

Operating results for the three and nine months ended September 30, 2024 are not necessarily indicative of the results that may be expected for the year ending December 31, 2024.

 

About Paysign, Inc.

 

Paysign, Inc. (the “Company,” “Paysign,” “we” or “our”) was incorporated on August 24, 1995, and trades under the symbol PAYS on The Nasdaq Stock Market LLC. Paysign is a provider of prepaid card programs, comprehensive patient affordability offerings, digital banking services and integrated payment processing designed for businesses, consumers and government institutions. Headquartered in Nevada, the company creates customized, innovative payment solutions for clients across all industries, including pharmaceutical, healthcare, hospitality and retail.

 

Principles of Consolidation – The condensed consolidated financial statements include the accounts of the Company and its subsidiaries. All significant intercompany balances and transactions have been eliminated.

 

Segment Reporting – The Company operates as one business, a vertically integrated provider of prepaid card products and processing services. The Company’s chief operating decision maker (“CODM”), who is the Company’s chief executive officer, utilizes a consolidated approach to assess the performance of and allocate resources to the business. Accordingly, management has concluded that the Company consists of a single operating segment and single reportable segment for accounting and financial reporting purposes

 

Use of Estimates – The preparation of the condensed consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect (i) the reported amounts of assets and liabilities, (ii) the disclosure of contingent assets and liabilities at the date of the condensed consolidated financial statements, and (iii) the reported amounts of revenue and expenses during the reporting period. Actual results could differ from those estimates.

 

Cash and Cash Equivalents – The Company considers all highly liquid investments purchased with an original maturity of three months or less at the time of purchase to be cash equivalents for the purposes of the statement of cash flows. The Company had no cash equivalents at September 30, 2024 and December 31, 2023.

 

Restricted Cash – At September 30, 2024 and December 31, 2023, restricted cash consisted of funds held specifically for our card product and pharma programs that are regulatory required or contractually restricted to use. The Company includes changes in restricted cash balances with cash and cash equivalents when reconciling the beginning and ending total amounts in our condensed consolidated statements of cash flows.

  

Reimbursement Receivables – As of September 30, 2024 and December 31, 2023, accounts receivable included $29,136,803 and $14,111,655, respectively, of customer reimbursement balances of pass-through claims, which are fully offset in accounts payable and accrued liabilities. Accounts receivable also include accruals and trade receivables for program management and processing fees that have terms pursuant to their related contracts.

 

Concentrations of Credit Risk – Financial instruments that potentially subject the Company to concentrations of credit risk consist principally of cash and cash equivalents and restricted cash. The Company maintains its cash and cash equivalents and restricted cash in various bank accounts primarily with one financial institution in the United States, which at times may exceed federally insured limits. If this financial institution were to be placed into receivership, we may be unable to access the cash we have on deposit. If we are unable to access our cash and cash equivalents as needed, our financial position and ability to operate our business could be adversely affected. The Company has not experienced, nor does it anticipate any losses with respect to such accounts. At September 30, 2024 and December 31, 2023, the Company had approximately $43,104 and $59,958,918, respectively, in excess of federally insured bank account limits. In February of 2024, the Company initiated a program with one of our financial institutions called deposit swapping, where the financial institution utilizes a third-party who is participating in reciprocal deposit networks. This program is an alternative way for our financial institution to offer us full Federal Deposit Insurance Corporation (“FDIC”) insurance on deposits over $250,000. Under this program, deposit networks divide uninsured deposits into smaller units and distribute these monies among participating banks in the network, where the monies are fully FDIC insured.

 

As of September 30, 2024, the Company also had a concentration of accounts receivable risk. Two pharma program customers associated with our pharma patient affordability programs each individually represented 20% and 18% of our accounts receivable balance. Two pharma program customers each individually represented 30% and 12% of our accounts receivable balance on December 31, 2023. These accounts receivable balances relate to passthrough claim reimbursements that have been paid on behalf of the pharma program customers.

 

Fixed Assets – Fixed assets are stated at cost less accumulated depreciation. Depreciation is principally recorded using the straight-line method over the estimated useful life of the asset, which is generally 3 to 10 years. The cost of repairs and maintenance is charged to expense as incurred. Leasehold improvements are capitalized and depreciated over the shorter of the remaining lease term or the estimated useful life of the improvements. Expenditures for property betterments and renewals are capitalized. Upon sale or other disposition of a depreciable asset, cost and accumulated depreciation are removed from the accounts and any gain or loss is reflected in other income (expense).

 

The Company periodically evaluates whether events and circumstances have occurred that may warrant revision of the estimated useful life of fixed assets or whether the remaining balance of fixed assets should be evaluated for possible impairment. The Company uses an estimate of the related undiscounted cash flows over the remaining life of the fixed assets in measuring their recoverability.

 

Intangible Assets – For intangible assets, the Company recognizes an impairment loss if the carrying amount of the intangible asset is not recoverable and exceeds its fair value. The carrying amount of the intangible asset is considered not recoverable if it exceeds the sum of the undiscounted cash flows expected to result from the use of the asset.

 

Intangible assets with a finite life are amortized on a straight-line basis over each asset’s estimated useful life, which is generally 3 to 15 years.

 

Internally Developed Software Costs – Computer software development costs are expensed as incurred, except for internal use software or website development costs that qualify for capitalization as described below, and include compensation and related expenses, costs of hardware and software, and costs incurred in developing features and functionality.

 

For computer software developed or obtained for internal use, costs that are incurred in the preliminary project and post implementation stages of software development are expensed as incurred. Costs incurred during the application and development stage are capitalized. Capitalized costs are amortized using the straight-line method over a three year estimated useful life, beginning in the period in which the software is available for use.

 

Contract Assets – Incremental costs to obtain or fulfill a contract with a customer are capitalized. The Company determines the costs that are incremental by confirming the costs (i) are directly related to a customer’s contract, (ii) generate or enhance resources to fulfill contract performance obligations in the future, and (iii) are recoverable. Amortization is on a straight-line basis generally over three to five years, beginning when goods and services are transferred to the customer or group of customers.

  

Hosting Implementation  Costs to implement the cloud computing arrangements (the “hosting site”) are accounted for by following the same model as internally developed software costs. Costs that are incurred in the preliminary project and post implementation stages of hosting development are expensed when they are incurred. Costs incurred during the application and development stage are capitalized. Capitalized costs are amortized using the straight-line method over a three-year estimated useful life, beginning in the period when the hosting site is available for use.

 

Customer Card Funding – As of September 30, 2024 and December 31, 2023, customer card funding represents funds loaded or available to be loaded on cards for the Company’s card product programs.

 

Earnings Per Share – Basic earnings per share exclude any dilutive effects of options, warrants, and convertible securities. Basic earnings per share is computed using the weighted-average number of common shares outstanding during the applicable period. Diluted earnings per share is computed using the weighted-average number of common and common stock equivalent shares outstanding during the period using the treasury stock method. Common stock equivalent shares are excluded from the computation if their effect on the diluted earnings per share calculation is anti-dilutive.

 

Revenue and Expense Recognition – In determining when and how revenue is recognized from contracts with customers, the Company performs the following five-step analysis: (i) identification of contracts with customers; (ii) determination of performance obligations; (iii) measurement of the transaction price; (iv) allocation of the transaction price to the performance obligations; and (v) recognition of revenue when (or as) the Company satisfies each performance obligation.

 

The Company generates revenues from plasma card programs through fees generated from cardholder fees and interchange fees. Revenues from pharma card programs are generated through card program management fees, transaction claims processing fees, interchange fees, and settlement income. Other revenues are generated through cardholder fees, interchange fees, program management fees, load fees and breakage.

 

Plasma and pharma card program revenues include both fixed and variable components. Cardholder fees represent an obligation to the cardholder based on a per transaction basis and are recognized at a point in time when the performance obligation is fulfilled. Card program management fees and transaction claims processing fees include an obligation to our card program sponsors and are generally recognized when earned on a monthly basis and are typically due within 30 days pursuant to the contract terms which are generally multi-year contracts. The Company uses the output method to recognize card program management fee revenue at the amount of consideration to which an entity has a right to invoice. The performance obligation is satisfied when the services are transferred to the customer which the Company determined to be monthly, as the customer simultaneously receives and consumes the benefit from the Company’s performance. Interchange fees are earned when customer-issued cards are processed through card payment networks as the nature of our promise to the customer is that we stand ready to process transactions at the customer’s requests on a daily basis over the contract term. Since the timing and quantity of transactions to be processed by us are not determinable, we view interchange fees to comprise an obligation to stand ready to process as many transactions as the customer requests. Accordingly, the promise to stand ready is accounted for as a single series performance obligation. The Company uses the right to invoice practical expedient and recognizes interchange fee revenue concurrent with the processing of card transactions. Interchange fees are settled in accordance with the card payment network terms and conditions, which is typically within a few days.

 

The portion of the dollar value of prepaid-stored value cards that consumers do not ultimately redeem are referred to as breakage. In certain card programs where we hold the cardholder funds and expect to be entitled to a breakage amount, we recognize revenue using estimated breakage rates ratably over the estimated card life; provided that a significant reversal of the amount of breakage revenue recognized is not probable, and record adjustments to such estimates when redemption is remote or we are legally defeased of the obligation, if applicable. For each program, we utilize a third party to estimate breakage rates based on historical redemption patterns, market-specific trends, escheatment rules and existing economic conditions. The Company accounts for breakage in accordance with Accounting Standards Update (“ASU”) 2016-04, Liabilities—Extinguishment of Liabilities (Subtopic 405-20): Recognition of Breakage for Certain Prepaid Stored-Value Cards for the recognition of such revenue. Breakage revenue is recorded in other revenue on the consolidated statements of operations and was $19,331 and $106,117 for the three and nine months ended September 30, 2024, respectively. Breakage revenue was $0 for the three and nine months ended September 30, 2023.

  

The Company utilizes the remote method of revenue recognition for settlement income whereby the unspent balances will be recognized as revenue at the expiration of the cards or the respective card program. This has primarily been associated with the pharma prepaid business which ended in 2022. The Company records all revenue on a gross basis since it is the primary obligor and establishes the price in the contract arrangement with its customers. The Company is currently under no obligation to refund any fees, and the Company does not currently have any obligations for disputed claim settlements. Given the nature of the Company’s services and contracts, generally it has no contract assets. Settlement income was $0 for the three and nine months ended September 30, 2024 and $211 for the three and nine months ended September 30, 2023.

 

Cost of revenues is comprised of transaction processing fees, data connectivity and data center expenses, network fees, bank fees, card production and postage costs, customer service, program management, application integration setup, fraud charges, and sales and commission expense.

 

Operating Leases – The Company determines if a contract is or contains a leasing element at contract inception or the date in which a modification of an existing contract occurs. In order for a contract to be considered a lease, the contract must transfer the right to control the use of an identified asset for a period of time in exchange for consideration. Control is determined to have occurred if the lessee has the right to (i) obtain substantially all of the economic benefits from the use of the identified asset throughout the period of use and (ii) direct the use of the identified asset.

  

In determining the present value of lease payments at lease commencement date, the Company utilizes its incremental borrowing rate based on the information available, unless the rate implicit in the lease is readily determinable. The liability for operating leases is based on the present value of future lease payments. Operating lease expenses are recorded as rent expense, which is included within selling, general and administrative expenses within the consolidated statements of operations and presented as operating cash outflows within the consolidated statements of cash flows.

 

Leases with an initial term of 12 months or less are not recorded on the balance sheet, with lease expense for these leases recognized on a straight-line basis over the lease term.

 

Stock-Based Compensation – The Company recognizes compensation expense for all restricted stock awards and stock options. The fair value of restricted stock awards is measured using the grant date trading price of our stock. The fair value of stock options is estimated at the grant date using the Black-Scholes option-pricing model, and the portion that is ultimately expected to vest is recognized as compensation cost over the requisite service period. We have elected to recognize compensation expense for all options with graded vesting on a straight-line basis over the vesting period of the entire option. The determination of fair value using the Black-Scholes pricing model is affected by our stock price as well as assumptions regarding a number of complex and subjective variables, including expected stock price volatility and the risk-free interest rate.

 

Recently Issued Accounting Pronouncement – In December 2023, the Financial Accounting Standards Board (“FASB”) issued ASU 2023-09, “Income Taxes – Improvements to Income Tax Disclosures”, requiring enhancements and further transparency to certain income tax disclosures, most notably the tax rate reconciliation and income taxes paid. This ASU is effective for fiscal years beginning after December 15, 2024 on a prospective basis and retrospective application is permitted. We are currently evaluating the impact of the adoption of this standard.

 

In November 2023, the FASB issued ASU 2023-07, “Improvements to Reportable Segment Disclosures”, which expands reportable segment disclosure requirements, primarily through enhanced disclosures about significant segment expenses. The amendments in the ASU require, among other things, disclosure of significant segment expenses that are regularly provided to an entity's chief operating decision maker (“CODM”) and a description of other segment items by reportable segment, as well as disclosure of the title and position of the CODM, and an explanation of how the CODM uses the reported measure(s) of segment profit or loss in assessing segment performance and deciding how to allocate resources. Annual disclosures are required for fiscal years beginning after December 15, 2023 and interim disclosures are required for periods within fiscal years beginning after December 15, 2024. Retrospective application is required, and early adoption is permitted. The Company is currently evaluating the effect the updated guidance will have on the Company's financial statement disclosures as the Company has a single reportable segment.

 

v3.24.3
FIXED ASSETS, NET
9 Months Ended
Sep. 30, 2024
Property, Plant and Equipment [Abstract]  
FIXED ASSETS, NET

2.     FIXED ASSETS, NET

 

Fixed assets consisted of the following:

        
   September 30,
2024
   December 31,
2023
 
Equipment  $2,597,744   $2,399,243 
Software   461,496    345,057 
Furniture and fixtures   762,144    757,662 
Website costs   69,881    69,881 
Leasehold improvements   236,904    236,904 
    4,128,169    3,808,747 
Less: accumulated depreciation   (2,989,677)   (2,719,098)
Fixed assets, net  $1,138,492   $1,089,649 

 

Depreciation expense for the three months ended September 30, 2024 and 2023 was $91,401 and $107,967, respectively. Depreciation expense for the nine months ended September 30, 2024 and 2023 was $269,324 and $323,928, respectively

 

v3.24.3
INTANGIBLE ASSETS, NET
9 Months Ended
Sep. 30, 2024
Goodwill and Intangible Assets Disclosure [Abstract]  
INTANGIBLE ASSETS, NET

3.     INTANGIBLE ASSETS, NET

  

Intangible assets consisted of the following:

        
  

September 30,

2024

   December 31,
2023
 
Patents and trademarks  $38,186   $38,186 
Platform   27,038,218    20,391,118 
Customer lists and contracts   1,177,200    1,177,200 
Licenses   216,901    216,901 
Hosting implementation   43,400    43,400 
Contract assets   272,600    150,000 
    28,786,505    22,016,805 
Less: accumulated amortization   (17,224,802)   (13,202,478)
Intangible assets, net  $11,561,703   $8,814,327 

 

Intangible assets are amortized over their useful lives ranging from periods of 3 to 15 years. Amortization expense for the three months ended September 30, 2024 and 2023 was $1,474,220 and $937,210, respectively. Amortization expense for the nine months ended September 30, 2024 and 2023 was $4,022,324 and $2,524,266, respectively.

 

v3.24.3
LEASE
9 Months Ended
Sep. 30, 2024
Lease  
LEASE

4.     LEASE

 

The Company entered into an operating lease for an office space which became effective in June 2020. The lease term is 10 years from the effective date and allows for two optional extensions of five years each. The two optional extensions are not recognized as part of the right-of-use asset or lease liability since it is not reasonably certain that the Company will extend this lease. As of September 30, 2024, the remaining lease term was 5.7 years and the discount rate was 6%.

 

Operating lease cost included in selling, general and administrative expenses for the three months ended September 30, 2024 and 2023 was $190,603 and $186,470, respectively. Operating lease cost included in selling, general and administrative expenses for the nine months ended September 30, 2024 and 2023 was $568,642 and $565,905, respectively.

 

The following is the lease maturity analysis of our operating lease as of September 30, 2024:

 

Year ending December 31,

    
2024 (excluding the nine months ended September 30, 2024)  $142,992 
2025   612,006 
2026   640,604 
2027   640,604 
2028   640,604 
Thereafter   907,523 
Total lease payments   3,584,333 
Less: Imputed interest   (558,166)
Present value of future lease payments   3,026,167 
Less: current portion of lease liability   (424,366)
Long-term portion of lease liability  $2,601,801 

 

v3.24.3
CUSTOMER CARD FUNDING LIABILITY
9 Months Ended
Sep. 30, 2024
Revenue from Contract with Customer [Abstract]  
CUSTOMER CARD FUNDING LIABILITY

5.     CUSTOMER CARD FUNDING LIABILITY

 

The Company issues prepaid cards with various provisions for cardholder fees or expiration. Revenue generated from cardholder transactions and interchange fees are recognized when the Company’s performance obligation is fulfilled. Unspent balances left on pharma cards are recognized as settlement income at the expiration of the cards and the card program. Contract liabilities related to prepaid cards represent funds on card and client funds held to be loaded to card before the amounts are ultimately spent by the cardholders or recognized as revenue by the Company. Contract liabilities related to prepaid cards are reported as customer card funding liability on the condensed consolidated balance sheet.

  

The opening and closing balances of the Company's liabilities were as follows:

        
  

Nine months ended

September 30,

 
   2024   2023 
Beginning balance  $92,282,124   $80,189,113 
Increase (decrease), net   7,809,741    (2,166,595)
Ending balance  $100,091,865   $78,022,518 

 

The amount of revenue recognized during the nine months ended September 30, 2024 and 2023 that was included in the opening contract liability for prepaid cards was $2,319,630 and $2,020,224, respectively.

 

v3.24.3
COMMON STOCK
9 Months Ended
Sep. 30, 2024
Equity [Abstract]  
COMMON STOCK

6.     COMMON STOCK

 

At September 30, 2024, the Company's authorized capital stock was 150,000,000 shares of common stock, par value $0.001 per share, and 25,000,000 shares of preferred stock, par value $0.001 per share. On that date, the Company had 54,324,382 shares of common stock issued and 53,526,374 shares of common stock outstanding, and no shares of preferred stock outstanding.

 

Stock-based compensation expense related to Company grants for the three months ended September 30, 2024 and 2023 was $573,499 and $709,750, respectively. Stock-based compensation expense related to Company grants for the nine months ended September 30, 2024 and 2023 was $1,907,588 and $2,158,420, respectively.

 

2024 Transactions – During the three and nine months ended September 30, 2024, the Company issued 542,000 and 872,000 shares of common stock, respectively, for vested stock awards and the exercise of stock options. The Company received proceeds during the three and nine months ended September 30, 2024 of $4,800 and $28,800, respectively, for the exercise of stock options.

 

During the three and nine months ended September 30, 2024 the Company repurchased 100,000 shares of its common stock at a cost of $360,495 or weighted average price of $3.60 per share.

 

The Company granted 140,000 restricted stock awards during the three months ended September 30, 2024; the weighted average grant date fair value was $4.30. The Company granted 620,000 restricted stock awards during the nine months ended September 30, 2024; the weighted average grant date fair value was $3.71. The restricted stock awards granted vest over a period of eight months to five years.

 

2023 Transactions – During the three and nine months ended September 30, 2023, the Company issued 540,000 and 732,000 shares of common stock, respectively, for vested stock awards and the exercise of stock options. The Company received proceeds of $9,600 for the exercise of stock options.

 

During the three and nine months ended September 30, 2023 the Company repurchased 75,000 and 394,558 shares of its common stock at a cost of $150,217 or weighted average price of $2.00 and $1,127,884 or weighted average price of $2.86 per share, respectively.

 

The Company also granted 0 and 350,000 restricted stock awards, respectively, during the three and nine months ended September 30, 2023. The stock awards granted, have a weighted average grant date fair value of $2.96 and vest over a period of two months to five years.

 

v3.24.3
BASIC AND FULLY DILUTED NET INCOME PER COMMON SHARE
9 Months Ended
Sep. 30, 2024
Net income per share  
BASIC AND FULLY DILUTED NET INCOME PER COMMON SHARE

7.     BASIC AND FULLY DILUTED NET INCOME PER COMMON SHARE

 

The following table sets forth the computation of basic and fully diluted net income per common share for the three and nine months ended September 30, 2024 and 2023:

                
   Three Months Ended
September 30,
   Nine months ended
September 30,
 
   2024   2023   2024   2023 
Numerator:                
Net income  $1,436,837   $1,100,604   $2,443,035   $836,318 
Denominator:                    
Weighted average common shares:                    
Denominator for basic calculation   53,450,613    52,548,101    53,102,454    52,404,049 
Weighted average effects of potentially diluted common stock:                    
Stock options (calculated using the treasury method)   1,089,063    472,791    991,804    745,193 
Unvested restricted stock grants   1,512,284    463,782    1,518,768    1,137,250 
Denominator for fully diluted calculation   56,051,960    53,484,674    55,613,026    54,286,492 
Net income per common share:                    
Basic  $0.03   $0.02   $0.05   $0.02 
Fully diluted  $0.03   $0.02   $0.04   $0.02 

 

v3.24.3
COMMITMENTS AND CONTINGENCIES
9 Months Ended
Sep. 30, 2024
Commitments and Contingencies Disclosure [Abstract]  
COMMITMENTS AND CONTINGENCIES

8.     COMMITMENTS AND CONTINGENCIES

 

From time to time, we may become involved in various lawsuits and legal proceedings that arise in the ordinary course of business. However, litigation is subject to inherent uncertainties, and an adverse result in these or other matters may arise from time to time that may harm our business.

 

The Company has been named as a defendant in three securities class action complaints filed in the United States District Court for the District of Nevada: Yilan Shi v. Paysign, Inc. et al., filed on March 19, 2020 (“Shi”), Lorna Chase v. Paysign, Inc. et al., filed on March 25, 2020 (“Chase”), and Smith & Duvall v. Paysign, Inc. et al., filed on April 2, 2020 (collectively, the “Complaints” or “Securities Class Action”). Smith & Duvall v. Paysign, Inc. et al. was voluntarily dismissed on May 21, 2020. On May 18, 2020, the Shi plaintiffs and another entity called the Paysign Investor Group each filed a motion to consolidate the remaining Shi and Chase actions and to be appointed lead plaintiff. The Complaints are putative class actions filed on behalf of a class of persons who acquired the Company’s common stock from March 19, 2019 through March 31, 2020, inclusive. The Complaints generally allege that the Company, Mark R. Newcomer, and Mark Attinger violated Section 10(b) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), and that Messrs. Newcomer and Attinger violated Section 20(a) of the Exchange Act, by making materially false or misleading statements, or failing to disclose material facts, regarding the Company’s internal control over financial reporting and its financial statements. The Complaints seek class action certification, compensatory damages, and attorney’s fees and costs. On December 2, 2020, the Court consolidated Shi and Chase as In re Paysign, Inc. Securities Litigation and appointed the Paysign Investor Group as lead plaintiff. On January 12, 2021, Plaintiffs filed an Amended Complaint in the consolidated action. Defendants filed a Motion to Dismiss the Amended Complaint on March 15, 2021. On February 9, 2023, the Court granted in part and denied in part Defendants’ Motion to Dismiss. On May 22, 2023, Defendants filed an Answer to the Amended Complaint. On December 15, 2023, the parties agreed in principle to a proposed settlement of the Securities Class Action and Plaintiffs filed a Consented Motion for Preliminary Approval of Settlement. On January 4, 2024, the Court preliminarily approved a settlement in the amount of $3,750,000, the entirety of which came from the Company’s directors-and-officers insurance policy, for the referenced class of purchasers, and scheduled a final approval hearing for April 17, 2024. On April 17, 2024, the Court conducted the final approval hearing and approved the settlement and, on April 18, 2024, issued an order and final judgment thereon.

 

The Company has also been named as a nominal defendant in four stockholder derivative actions currently pending in the United States District Court for the District of Nevada. The first-filed derivative action is entitled Andrzej Toczek, derivatively on behalf of Paysign, Inc. v. Mark R. Newcomer, et al. and was filed on September 17, 2020. This action alleges violations of Section 14(a) of the Exchange Act, breach of fiduciary duty, unjust enrichment, and waste, largely in connection with the failure to correct information technology controls over financial reporting alleged in the Securities Class Action, thereby causing the Company to face exposure in the Securities Class Action. The complaint also alleges insider trading violations against certain individual defendants. The second-filed derivative action is entitled John K. Gray, derivatively on behalf of Paysign, Inc. v. Mark Attinger, et al. and was filed on May 9, 2022. This action involves the same alleged conduct raised in the Toczek action and asserts claims for breach of fiduciary duty in connection with financial reporting, breach of fiduciary duty in connection with alleged insider trading against certain individual defendants, and unjust enrichment. On June 3, 2022, the Court approved a stipulation staying the action until the Court in the consolidated Securities Class Action issued a ruling on the Motion to Dismiss. On May 10, 2023, the Toczek and Gray actions were consolidated.

 

The Company has also been named as a nominal defendant in a third stockholder derivative action initially filed in state court in Clark County, Nevada, on October 2, 2023, entitled Simone Blanchette, derivatively on behalf of Paysign, Inc. v. Mark Newcomer, et al, which the defendants subsequently removed to federal district court in Nevada pursuant to a Notice of Removal filed on October 10, 2023. That complaint makes substantially the same allegations as made in the consolidated Toczek and Gray actions, and also contains a claim that the individual defendants violated Section 10(b) and Rule 10b-5 promulgated thereunder. On December 7, 2023, the parties requested that the action be stayed for sixty days due to the settlement negotiations in the consolidated Toczek and Gray actions, and the Court granted the sixty-day stay on December 11, 2023. Subsequently, the Court extended that deadline to March 29, 2024 and then to May 29, 2024 based upon the parties’ stipulations.

 

The Company has also been named as a nominal defendant in a fourth stockholder derivative action in the United States District Court for the District of Nevada, filed on December 27, 2023, entitled Mo Jeewa, derivatively on behalf of Paysign, Inc. v. Mark R. Newcomer, et al. That complaint makes substantially the same allegations as made in the consolidated Toczek and Gray actions and the Blanchette action discussed above, and alleges breach of fiduciary duty and unjust enrichment.

 

On October 4, 2024, the parties to the four shareholder derivative actions agreed to a mediator’s proposal to settle all four actions. The parties are currently in the process of documenting that settlement and intend to submit the proposed settlement to the district court for approval pursuant to Rule 23.1 of the Federal Rules of Civil Procedure.

 

The four shareholder derivative actions settled by the Company agree to certain corporate therapeutics and the payment of a total of $607,500 in attorneys’ fees split among counsel in all four of the existing derivative actions, which will be paid by the Company’s insurer.

  

v3.24.3
INCOME TAX
9 Months Ended
Sep. 30, 2024
Income Tax Disclosure [Abstract]  
INCOME TAX

9.    INCOME TAX

 

The effective tax rates for the three months and nine months ended September 30, 2024 and September 30, 2023 were based on the Company’s forecasted annualized effective tax rates and were adjusted for discrete items that occurred within the periods presented. The effective tax rate for the three months and nine months ended September 30, 2024 varies from the three months and nine months ended September 30, 2023 primarily as a result of tax benefits related to the Company’s stock-based compensation and changes to the Company’s valuation allowance recorded on its net deferred tax assets.

 

Under the provisions of the Coronavirus Aid, Relief, and Economic Security Act (the “CARES Act”) signed into law in 2020 and the subsequent extension of the CARES Act through September 30, 2021, the Company was eligible for a refundable employee retention credit subject to certain criteria. The Company has elected an accounting policy to recognize the government assistance when it is probable that the Company is eligible to receive the assistance and present the credit as a reduction of the related expense. As of September 30, 2024 and December 31, 2023, the Company recorded $1,129,164 in other receivables on the condensed consolidated balance sheet related to U.S. Federal Government refunds.

 

v3.24.3
BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT POLICIES (Policies)
9 Months Ended
Sep. 30, 2024
Accounting Policies [Abstract]  
About Paysign, Inc.

About Paysign, Inc.

 

Paysign, Inc. (the “Company,” “Paysign,” “we” or “our”) was incorporated on August 24, 1995, and trades under the symbol PAYS on The Nasdaq Stock Market LLC. Paysign is a provider of prepaid card programs, comprehensive patient affordability offerings, digital banking services and integrated payment processing designed for businesses, consumers and government institutions. Headquartered in Nevada, the company creates customized, innovative payment solutions for clients across all industries, including pharmaceutical, healthcare, hospitality and retail.

 

Principles of Consolidation

Principles of Consolidation – The condensed consolidated financial statements include the accounts of the Company and its subsidiaries. All significant intercompany balances and transactions have been eliminated.

 

Segment Reporting

Segment Reporting – The Company operates as one business, a vertically integrated provider of prepaid card products and processing services. The Company’s chief operating decision maker (“CODM”), who is the Company’s chief executive officer, utilizes a consolidated approach to assess the performance of and allocate resources to the business. Accordingly, management has concluded that the Company consists of a single operating segment and single reportable segment for accounting and financial reporting purposes

 

Use of Estimates

Use of Estimates – The preparation of the condensed consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect (i) the reported amounts of assets and liabilities, (ii) the disclosure of contingent assets and liabilities at the date of the condensed consolidated financial statements, and (iii) the reported amounts of revenue and expenses during the reporting period. Actual results could differ from those estimates.

 

Cash and Cash Equivalents

Cash and Cash Equivalents – The Company considers all highly liquid investments purchased with an original maturity of three months or less at the time of purchase to be cash equivalents for the purposes of the statement of cash flows. The Company had no cash equivalents at September 30, 2024 and December 31, 2023.

 

Restricted Cash

Restricted Cash – At September 30, 2024 and December 31, 2023, restricted cash consisted of funds held specifically for our card product and pharma programs that are regulatory required or contractually restricted to use. The Company includes changes in restricted cash balances with cash and cash equivalents when reconciling the beginning and ending total amounts in our condensed consolidated statements of cash flows.

  

Reimbursement Receivables

Reimbursement Receivables – As of September 30, 2024 and December 31, 2023, accounts receivable included $29,136,803 and $14,111,655, respectively, of customer reimbursement balances of pass-through claims, which are fully offset in accounts payable and accrued liabilities. Accounts receivable also include accruals and trade receivables for program management and processing fees that have terms pursuant to their related contracts.

 

Concentrations of Credit Risk

Concentrations of Credit Risk – Financial instruments that potentially subject the Company to concentrations of credit risk consist principally of cash and cash equivalents and restricted cash. The Company maintains its cash and cash equivalents and restricted cash in various bank accounts primarily with one financial institution in the United States, which at times may exceed federally insured limits. If this financial institution were to be placed into receivership, we may be unable to access the cash we have on deposit. If we are unable to access our cash and cash equivalents as needed, our financial position and ability to operate our business could be adversely affected. The Company has not experienced, nor does it anticipate any losses with respect to such accounts. At September 30, 2024 and December 31, 2023, the Company had approximately $43,104 and $59,958,918, respectively, in excess of federally insured bank account limits. In February of 2024, the Company initiated a program with one of our financial institutions called deposit swapping, where the financial institution utilizes a third-party who is participating in reciprocal deposit networks. This program is an alternative way for our financial institution to offer us full Federal Deposit Insurance Corporation (“FDIC”) insurance on deposits over $250,000. Under this program, deposit networks divide uninsured deposits into smaller units and distribute these monies among participating banks in the network, where the monies are fully FDIC insured.

 

As of September 30, 2024, the Company also had a concentration of accounts receivable risk. Two pharma program customers associated with our pharma patient affordability programs each individually represented 20% and 18% of our accounts receivable balance. Two pharma program customers each individually represented 30% and 12% of our accounts receivable balance on December 31, 2023. These accounts receivable balances relate to passthrough claim reimbursements that have been paid on behalf of the pharma program customers.

 

Fixed Assets

Fixed Assets – Fixed assets are stated at cost less accumulated depreciation. Depreciation is principally recorded using the straight-line method over the estimated useful life of the asset, which is generally 3 to 10 years. The cost of repairs and maintenance is charged to expense as incurred. Leasehold improvements are capitalized and depreciated over the shorter of the remaining lease term or the estimated useful life of the improvements. Expenditures for property betterments and renewals are capitalized. Upon sale or other disposition of a depreciable asset, cost and accumulated depreciation are removed from the accounts and any gain or loss is reflected in other income (expense).

 

The Company periodically evaluates whether events and circumstances have occurred that may warrant revision of the estimated useful life of fixed assets or whether the remaining balance of fixed assets should be evaluated for possible impairment. The Company uses an estimate of the related undiscounted cash flows over the remaining life of the fixed assets in measuring their recoverability.

 

Intangible Assets

Intangible Assets – For intangible assets, the Company recognizes an impairment loss if the carrying amount of the intangible asset is not recoverable and exceeds its fair value. The carrying amount of the intangible asset is considered not recoverable if it exceeds the sum of the undiscounted cash flows expected to result from the use of the asset.

 

Intangible assets with a finite life are amortized on a straight-line basis over each asset’s estimated useful life, which is generally 3 to 15 years.

 

Internally Developed Software Costs – Computer software development costs are expensed as incurred, except for internal use software or website development costs that qualify for capitalization as described below, and include compensation and related expenses, costs of hardware and software, and costs incurred in developing features and functionality.

 

For computer software developed or obtained for internal use, costs that are incurred in the preliminary project and post implementation stages of software development are expensed as incurred. Costs incurred during the application and development stage are capitalized. Capitalized costs are amortized using the straight-line method over a three year estimated useful life, beginning in the period in which the software is available for use.

 

Contract Assets – Incremental costs to obtain or fulfill a contract with a customer are capitalized. The Company determines the costs that are incremental by confirming the costs (i) are directly related to a customer’s contract, (ii) generate or enhance resources to fulfill contract performance obligations in the future, and (iii) are recoverable. Amortization is on a straight-line basis generally over three to five years, beginning when goods and services are transferred to the customer or group of customers.

  

Hosting Implementation  Costs to implement the cloud computing arrangements (the “hosting site”) are accounted for by following the same model as internally developed software costs. Costs that are incurred in the preliminary project and post implementation stages of hosting development are expensed when they are incurred. Costs incurred during the application and development stage are capitalized. Capitalized costs are amortized using the straight-line method over a three-year estimated useful life, beginning in the period when the hosting site is available for use.

 

Customer Card Funding

Customer Card Funding – As of September 30, 2024 and December 31, 2023, customer card funding represents funds loaded or available to be loaded on cards for the Company’s card product programs.

 

Earnings Per Share

Earnings Per Share – Basic earnings per share exclude any dilutive effects of options, warrants, and convertible securities. Basic earnings per share is computed using the weighted-average number of common shares outstanding during the applicable period. Diluted earnings per share is computed using the weighted-average number of common and common stock equivalent shares outstanding during the period using the treasury stock method. Common stock equivalent shares are excluded from the computation if their effect on the diluted earnings per share calculation is anti-dilutive.

 

Revenue and Expense Recognition

Revenue and Expense Recognition – In determining when and how revenue is recognized from contracts with customers, the Company performs the following five-step analysis: (i) identification of contracts with customers; (ii) determination of performance obligations; (iii) measurement of the transaction price; (iv) allocation of the transaction price to the performance obligations; and (v) recognition of revenue when (or as) the Company satisfies each performance obligation.

 

The Company generates revenues from plasma card programs through fees generated from cardholder fees and interchange fees. Revenues from pharma card programs are generated through card program management fees, transaction claims processing fees, interchange fees, and settlement income. Other revenues are generated through cardholder fees, interchange fees, program management fees, load fees and breakage.

 

Plasma and pharma card program revenues include both fixed and variable components. Cardholder fees represent an obligation to the cardholder based on a per transaction basis and are recognized at a point in time when the performance obligation is fulfilled. Card program management fees and transaction claims processing fees include an obligation to our card program sponsors and are generally recognized when earned on a monthly basis and are typically due within 30 days pursuant to the contract terms which are generally multi-year contracts. The Company uses the output method to recognize card program management fee revenue at the amount of consideration to which an entity has a right to invoice. The performance obligation is satisfied when the services are transferred to the customer which the Company determined to be monthly, as the customer simultaneously receives and consumes the benefit from the Company’s performance. Interchange fees are earned when customer-issued cards are processed through card payment networks as the nature of our promise to the customer is that we stand ready to process transactions at the customer’s requests on a daily basis over the contract term. Since the timing and quantity of transactions to be processed by us are not determinable, we view interchange fees to comprise an obligation to stand ready to process as many transactions as the customer requests. Accordingly, the promise to stand ready is accounted for as a single series performance obligation. The Company uses the right to invoice practical expedient and recognizes interchange fee revenue concurrent with the processing of card transactions. Interchange fees are settled in accordance with the card payment network terms and conditions, which is typically within a few days.

 

The portion of the dollar value of prepaid-stored value cards that consumers do not ultimately redeem are referred to as breakage. In certain card programs where we hold the cardholder funds and expect to be entitled to a breakage amount, we recognize revenue using estimated breakage rates ratably over the estimated card life; provided that a significant reversal of the amount of breakage revenue recognized is not probable, and record adjustments to such estimates when redemption is remote or we are legally defeased of the obligation, if applicable. For each program, we utilize a third party to estimate breakage rates based on historical redemption patterns, market-specific trends, escheatment rules and existing economic conditions. The Company accounts for breakage in accordance with Accounting Standards Update (“ASU”) 2016-04, Liabilities—Extinguishment of Liabilities (Subtopic 405-20): Recognition of Breakage for Certain Prepaid Stored-Value Cards for the recognition of such revenue. Breakage revenue is recorded in other revenue on the consolidated statements of operations and was $19,331 and $106,117 for the three and nine months ended September 30, 2024, respectively. Breakage revenue was $0 for the three and nine months ended September 30, 2023.

  

The Company utilizes the remote method of revenue recognition for settlement income whereby the unspent balances will be recognized as revenue at the expiration of the cards or the respective card program. This has primarily been associated with the pharma prepaid business which ended in 2022. The Company records all revenue on a gross basis since it is the primary obligor and establishes the price in the contract arrangement with its customers. The Company is currently under no obligation to refund any fees, and the Company does not currently have any obligations for disputed claim settlements. Given the nature of the Company’s services and contracts, generally it has no contract assets. Settlement income was $0 for the three and nine months ended September 30, 2024 and $211 for the three and nine months ended September 30, 2023.

 

Cost of revenues is comprised of transaction processing fees, data connectivity and data center expenses, network fees, bank fees, card production and postage costs, customer service, program management, application integration setup, fraud charges, and sales and commission expense.

 

Operating Leases

Operating Leases – The Company determines if a contract is or contains a leasing element at contract inception or the date in which a modification of an existing contract occurs. In order for a contract to be considered a lease, the contract must transfer the right to control the use of an identified asset for a period of time in exchange for consideration. Control is determined to have occurred if the lessee has the right to (i) obtain substantially all of the economic benefits from the use of the identified asset throughout the period of use and (ii) direct the use of the identified asset.

  

In determining the present value of lease payments at lease commencement date, the Company utilizes its incremental borrowing rate based on the information available, unless the rate implicit in the lease is readily determinable. The liability for operating leases is based on the present value of future lease payments. Operating lease expenses are recorded as rent expense, which is included within selling, general and administrative expenses within the consolidated statements of operations and presented as operating cash outflows within the consolidated statements of cash flows.

 

Leases with an initial term of 12 months or less are not recorded on the balance sheet, with lease expense for these leases recognized on a straight-line basis over the lease term.

 

Stock-Based Compensation

Stock-Based Compensation – The Company recognizes compensation expense for all restricted stock awards and stock options. The fair value of restricted stock awards is measured using the grant date trading price of our stock. The fair value of stock options is estimated at the grant date using the Black-Scholes option-pricing model, and the portion that is ultimately expected to vest is recognized as compensation cost over the requisite service period. We have elected to recognize compensation expense for all options with graded vesting on a straight-line basis over the vesting period of the entire option. The determination of fair value using the Black-Scholes pricing model is affected by our stock price as well as assumptions regarding a number of complex and subjective variables, including expected stock price volatility and the risk-free interest rate.

 

Recently Issued Accounting Pronouncement

Recently Issued Accounting Pronouncement – In December 2023, the Financial Accounting Standards Board (“FASB”) issued ASU 2023-09, “Income Taxes – Improvements to Income Tax Disclosures”, requiring enhancements and further transparency to certain income tax disclosures, most notably the tax rate reconciliation and income taxes paid. This ASU is effective for fiscal years beginning after December 15, 2024 on a prospective basis and retrospective application is permitted. We are currently evaluating the impact of the adoption of this standard.

 

In November 2023, the FASB issued ASU 2023-07, “Improvements to Reportable Segment Disclosures”, which expands reportable segment disclosure requirements, primarily through enhanced disclosures about significant segment expenses. The amendments in the ASU require, among other things, disclosure of significant segment expenses that are regularly provided to an entity's chief operating decision maker (“CODM”) and a description of other segment items by reportable segment, as well as disclosure of the title and position of the CODM, and an explanation of how the CODM uses the reported measure(s) of segment profit or loss in assessing segment performance and deciding how to allocate resources. Annual disclosures are required for fiscal years beginning after December 15, 2023 and interim disclosures are required for periods within fiscal years beginning after December 15, 2024. Retrospective application is required, and early adoption is permitted. The Company is currently evaluating the effect the updated guidance will have on the Company's financial statement disclosures as the Company has a single reportable segment.

 

v3.24.3
FIXED ASSETS, NET (Tables)
9 Months Ended
Sep. 30, 2024
Property, Plant and Equipment [Abstract]  
Schedule of fixed assets
        
   September 30,
2024
   December 31,
2023
 
Equipment  $2,597,744   $2,399,243 
Software   461,496    345,057 
Furniture and fixtures   762,144    757,662 
Website costs   69,881    69,881 
Leasehold improvements   236,904    236,904 
    4,128,169    3,808,747 
Less: accumulated depreciation   (2,989,677)   (2,719,098)
Fixed assets, net  $1,138,492   $1,089,649 
v3.24.3
INTANGIBLE ASSETS, NET (Tables)
9 Months Ended
Sep. 30, 2024
Goodwill and Intangible Assets Disclosure [Abstract]  
Schedule of intangible assets
        
  

September 30,

2024

   December 31,
2023
 
Patents and trademarks  $38,186   $38,186 
Platform   27,038,218    20,391,118 
Customer lists and contracts   1,177,200    1,177,200 
Licenses   216,901    216,901 
Hosting implementation   43,400    43,400 
Contract assets   272,600    150,000 
    28,786,505    22,016,805 
Less: accumulated amortization   (17,224,802)   (13,202,478)
Intangible assets, net  $11,561,703   $8,814,327 
v3.24.3
LEASE (Tables)
9 Months Ended
Sep. 30, 2024
Lease  
Schedule of lease maturity
    
2024 (excluding the nine months ended September 30, 2024)  $142,992 
2025   612,006 
2026   640,604 
2027   640,604 
2028   640,604 
Thereafter   907,523 
Total lease payments   3,584,333 
Less: Imputed interest   (558,166)
Present value of future lease payments   3,026,167 
Less: current portion of lease liability   (424,366)
Long-term portion of lease liability  $2,601,801 
v3.24.3
CUSTOMER CARD FUNDING LIABILITY (Tables)
9 Months Ended
Sep. 30, 2024
Revenue from Contract with Customer [Abstract]  
Schedule of contract liabilities
        
  

Nine months ended

September 30,

 
   2024   2023 
Beginning balance  $92,282,124   $80,189,113 
Increase (decrease), net   7,809,741    (2,166,595)
Ending balance  $100,091,865   $78,022,518 
v3.24.3
BASIC AND FULLY DILUTED NET INCOME PER COMMON SHARE (Tables)
9 Months Ended
Sep. 30, 2024
Net income per share  
Schedule of computation of earning per share
                
   Three Months Ended
September 30,
   Nine months ended
September 30,
 
   2024   2023   2024   2023 
Numerator:                
Net income  $1,436,837   $1,100,604   $2,443,035   $836,318 
Denominator:                    
Weighted average common shares:                    
Denominator for basic calculation   53,450,613    52,548,101    53,102,454    52,404,049 
Weighted average effects of potentially diluted common stock:                    
Stock options (calculated using the treasury method)   1,089,063    472,791    991,804    745,193 
Unvested restricted stock grants   1,512,284    463,782    1,518,768    1,137,250 
Denominator for fully diluted calculation   56,051,960    53,484,674    55,613,026    54,286,492 
Net income per common share:                    
Basic  $0.03   $0.02   $0.05   $0.02 
Fully diluted  $0.03   $0.02   $0.04   $0.02 
v3.24.3
BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT POLICIES (Details Narrative) - USD ($)
3 Months Ended 9 Months Ended 12 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Dec. 31, 2023
Product Information [Line Items]          
Cash equivalents $ 0   $ 0   $ 0
Reimbursement receivables included accounts receivables 32,796,871   32,796,871   16,222,341
Cash in excess of federally insured limits 43,104   $ 43,104   $ 59,958,918
Property plant and equipment estimated useful lives     3 to 10 years    
Revenues 15,256,431 $ 12,400,325 $ 42,778,104 $ 33,584,666  
Other Income [Member] | Breakage Revenue [Member]          
Product Information [Line Items]          
Revenues 19,331 0 106,117 0  
Other Income [Member] | Settlement Revenue [Member]          
Product Information [Line Items]          
Revenues 0 $ 211 $ 0 $ 211  
Intangible Assets [Member]          
Product Information [Line Items]          
Finite lived intangible asset useful life     3 to 15 years    
Contract Assets [Member]          
Product Information [Line Items]          
Finite lived intangible asset useful life     three to five years    
Hosting Implementation [Member]          
Product Information [Line Items]          
Finite lived intangible asset useful life     three-year    
Accounts Receivable [Member] | Customer Concentration Risk [Member] | Pharma Program Customer One [Member]          
Product Information [Line Items]          
Concentration risk, percentage     20.00%   30.00%
Accounts Receivable [Member] | Customer Concentration Risk [Member] | Pharma Program Customer Two [Member]          
Product Information [Line Items]          
Concentration risk, percentage     18.00%   12.00%
Reimbursement Receivables [Member]          
Product Information [Line Items]          
Reimbursement receivables included accounts receivables $ 29,136,803   $ 29,136,803   $ 14,111,655
v3.24.3
FIXED ASSETS, NET (Details) - USD ($)
Sep. 30, 2024
Dec. 31, 2023
Property, Plant and Equipment [Line Items]    
Fixed assets, gross $ 4,128,169 $ 3,808,747
Less: accumulated depreciation (2,989,677) (2,719,098)
Fixed assets, net 1,138,492 1,089,649
Equipment [Member]    
Property, Plant and Equipment [Line Items]    
Fixed assets, gross 2,597,744 2,399,243
Software Development [Member]    
Property, Plant and Equipment [Line Items]    
Fixed assets, gross 461,496 345,057
Furniture and Fixtures [Member]    
Property, Plant and Equipment [Line Items]    
Fixed assets, gross 762,144 757,662
Website Costs [Member]    
Property, Plant and Equipment [Line Items]    
Fixed assets, gross 69,881 69,881
Leasehold Improvements [Member]    
Property, Plant and Equipment [Line Items]    
Fixed assets, gross $ 236,904 $ 236,904
v3.24.3
FIXED ASSETS, NET (Details Narrative) - USD ($)
3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Property, Plant and Equipment [Abstract]        
Depreciation expense $ 91,401 $ 107,967 $ 269,324 $ 323,928
v3.24.3
INTANGIBLE ASSETS, NET (Details) - USD ($)
Sep. 30, 2024
Dec. 31, 2023
Finite-Lived Intangible Assets [Line Items]    
Intangible assets, gross $ 28,786,505 $ 22,016,805
Less: accumulated amortization (17,224,802) (13,202,478)
Intangible assets, net 11,561,703 8,814,327
Patents And Trademarks [Member]    
Finite-Lived Intangible Assets [Line Items]    
Intangible assets, gross 38,186 38,186
Platform [Member]    
Finite-Lived Intangible Assets [Line Items]    
Intangible assets, gross 27,038,218 20,391,118
Customer Lists And Contracts [Member]    
Finite-Lived Intangible Assets [Line Items]    
Intangible assets, gross 1,177,200 1,177,200
Licenses [Member]    
Finite-Lived Intangible Assets [Line Items]    
Intangible assets, gross 216,901 216,901
Hosting Implementation [Member]    
Finite-Lived Intangible Assets [Line Items]    
Intangible assets, gross 43,400 43,400
Contract Assets [Member]    
Finite-Lived Intangible Assets [Line Items]    
Intangible assets, gross $ 272,600 $ 150,000
v3.24.3
INTANGIBLE ASSETS, NET (Details Narrative) - USD ($)
3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Finite-Lived Intangible Assets [Line Items]        
Amortization expense $ 1,474,220 $ 937,210 $ 4,022,324 $ 2,524,266
Intangible Assets [Member]        
Finite-Lived Intangible Assets [Line Items]        
Finite lived intangible asset useful life     3 to 15 years  
v3.24.3
LEASE (Details) - USD ($)
Sep. 30, 2024
Dec. 31, 2023
Lease    
2024 (excluding the nine months ended September 30, 2024) $ 142,992  
2025 612,006  
2026 640,604  
2027 640,604  
2028 640,604  
Thereafter 907,523  
Total lease payments 3,584,333  
Less: Imputed interest (558,166)  
Present value of future lease payments 3,026,167  
Less: current portion of lease liability (424,366) $ (383,699)
Long-term portion of lease liability $ 2,601,801 $ 2,928,078
v3.24.3
LEASE (Details Narrative) - USD ($)
3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Lease        
Lease term 10 years   10 years  
Lease term option to extend     two optional extensions of five years each  
Remaining lease term 5 years 8 months 12 days   5 years 8 months 12 days  
Discount rate 6.00%   6.00%  
Operating Lease, Cost $ 190,603 $ 186,470 $ 568,642 $ 565,905
v3.24.3
CUSTOMER CARD FUNDING LIABILITY (Details) - USD ($)
9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Revenue from Contract with Customer [Abstract]    
Beginning balance $ 92,282,124 $ 80,189,113
Increase (decrease), net 7,809,741 (2,166,595)
Ending balance $ 100,091,865 $ 78,022,518
v3.24.3
CUSTOMER CARD FUNDING LIABILITY (Details Narrative) - USD ($)
9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Revenue from Contract with Customer [Abstract]    
Revenue recognized, included in contract liability $ 2,319,630 $ 2,020,224
v3.24.3
COMMON STOCK (Details Narrative) - USD ($)
3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Jun. 30, 2023
Mar. 31, 2023
Sep. 30, 2024
Sep. 30, 2023
Dec. 31, 2023
Class of Stock [Line Items]              
Common stock, shares authorized 150,000,000       150,000,000   150,000,000
Common stock, par value $ 0.001       $ 0.001   $ 0.001
Preferred stock, shares authorized 25,000,000       25,000,000   25,000,000
Preferred stock, par value $ 0.001       $ 0.001   $ 0.001
Common stock, shares issued 54,324,382       54,324,382   53,452,382
Common stock, shares outstanding 53,526,374       53,526,374    
Preferred stock, shares outstanding 0       0   0
Stock-based compensation expense $ 573,499 $ 709,750     $ 1,907,588 $ 2,158,420  
Proceeds from exercise of stock options 4,800       28,800    
Repurchase of common stock, value $ 360,495 $ 150,217 $ 311,649 $ 666,018      
Proceeds from exercise of stock options         $ 28,800 $ 9,600  
Treasury Stock, Common [Member]              
Class of Stock [Line Items]              
Repurchase of common stock, shares 100,000 75,000     100,000 394,558  
Repurchase of common stock, value $ 360,495 $ 150,217     $ 360,495 $ 1,127,884  
Weighted average price $ 3.60 $ 2.00     $ 3.60 $ 2.86  
Vested Stock Awards And Stock Options Exercised [Member]              
Class of Stock [Line Items]              
Exercise of stock options, shares 542,000 540,000     872,000 732,000  
Restricted Stock [Member]              
Class of Stock [Line Items]              
Restricted stock granted 140,000 0     620,000 350,000  
Weighted average grant date fair value $ 4.30 $ 2.96     $ 3.71 $ 2.96  
Restricted stock awards granted vest over a period eight months to five years two months to five years     eight months to five years two months to five years  
v3.24.3
BASIC AND FULLY DILUTED NET INCOME PER COMMON SHARE (Details) - USD ($)
3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Numerator:        
Net income $ 1,436,837 $ 1,100,604 $ 2,443,035 $ 836,318
Weighted average common shares:        
Denominator for basic calculation 53,450,613 52,548,101 53,102,454 52,404,049
Weighted average effects of potentially diluted common stock:        
Stock options (calculated using the treasury method) 1,089,063 472,791 991,804 745,193
Unvested restricted stock grants 1,512,284 463,782 1,518,768 1,137,250
Denominator for fully diluted calculation 56,051,960 53,484,674 55,613,026 54,286,492
Net income per common share:        
Basic $ 0.03 $ 0.02 $ 0.05 $ 0.02
Fully diluted $ 0.03 $ 0.02 $ 0.04 $ 0.02
v3.24.3
COMMITMENTS AND CONTINGENCIES (Details Narrative) - USD ($)
Oct. 04, 2024
Jan. 04, 2024
Commitments and Contingencies Disclosure [Abstract]    
Settlement amount $ 607,500 $ 3,750,000
v3.24.3
INCOME TAX (Details Narrative) - USD ($)
Sep. 30, 2024
Dec. 31, 2023
Other receivables $ 1,736,387 $ 1,585,983
US Federal Government [Member]    
Other receivables $ 1,129,164 $ 1,129,164

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