ISG to Publish Reports on Next-Gen ADM Services, Solutions
May 03 2023 - 11:49AM
Business Wire
Upcoming ISG Provider Lens™ reports will
guide enterprises evaluating providers of application services and
platforms that help improve business agility and
performance
Information Services Group (ISG) (Nasdaq: III), a leading global
technology research and advisory firm, has launched separate
research studies examining providers of next-generation application
development and maintenance (ADM) services and low-code/no-code
development platforms aimed at boosting business agility and
improving customer experience.
The study results on ADM services will be published in a
comprehensive ISG Provider Lens™ report, called Next-Gen ADM
Services 2023, scheduled to be released in September. The study
will cover providers offering services including agile application
development, application managed services, application quality
assurance and continuous testing. At the same time, ISG will
publish a second report, Next-Gen ADM Solutions 2023 –
Low-Code/No-Code Development Platforms, covering providers of
development tools that require minimal or no coding.
Enterprise buyers will be able to use information from the
reports to evaluate their current vendor relationships, potential
new engagements and available offerings, while ISG advisors use the
information to recommend providers to the firm’s buy-side
clients.
As enterprise needs change, ADM services and solutions have
evolved to keep pace. Enterprises are engaging providers of
advanced ADM services and solutions in broad initiatives to
eliminate data silos, improve access to information, speed
decision-making and provide better customer experiences. To meet
these needs, providers are using agile development methods and
advanced technologies such as AI, microservices-based development
and low-code/no-code solutions.
“Next-Gen ADM providers are equipping enterprises with the
agility and innovation needed to excel in today's digital world,”
said Jan Erik Aase, partner and global leader, ISG Provider Lens
Research. “The cutting-edge technologies and advanced development
methods being utilized are transforming the way businesses
operate.”
For the Next-Gen ADM Services 2023 study, ISG distributed
surveys to more than 120 ADM service providers. Working in
collaboration with ISG’s global advisors, the research team will
produce five quadrants representing the ADM services the typical
enterprise is buying, based on ISG’s experience working with its
clients. The quadrants are:
- Agile Application Development Outsourcing, evaluating
providers that offer ADM expertise under longer-term contracts,
using a range of technologies to improve clients’ application
development abilities, including project management tools,
platform-as-a-service (PaaS), software-as-a-service (SaaS) and
low-code/no-code platforms.
- Agile Application Development Projects, assessing
providers of agile application development services with clearly
defined scope. These providers typically offer specific knowledge
and skills for projects that vary from small mobile applications to
large solution implementations, with typical engagements lasting
less than 18 months.
- Application Managed Services, evaluating service
providers that manage clients’ entire portfolio of applications in
production. Services include application support, enhancements,
platform upgrades, security, bug fixes, and troubleshooting.
Providers must support Microsoft and Oracle technologies, Java
programming and major relational databases.
- Application Quality Assurance, covering providers of
comprehensive quality assurance programs that can encompass a
client’s entire application portfolio. Leveraging proprietary tools
and accelerators, these programs may include assessments, design,
implementation and managed services, and offer training for
developers, testers and operators.
- Continuous Testing Specialists, assessing providers of
automated testing services for continuous application testing,
delivering quality with the speed of Agile development. Providers
should offer large-scale testing and continuous integration for
complex systems such as ERP and e-commerce, with test cases to
demonstrate their abilities.
Reports will cover the global next-gen ADM services market and
examine services available in the U.S., Brazil and Europe. ISG
analysts Akhila Harinarayan (U.S.), Pedro L. Bicudo Maschio
(Brazil), and Oliver Nickels (Europe) will serve as authors of the
reports.
For the Next-Gen ADM Solutions 2023 – Low-code/No-code
Development Platforms 2023 study, ISG has distributed surveys to
more than 80 providers of these platforms. Providers will be
evaluated against a single quadrant:
- Low-Code/No-Code Development Platforms, evaluating
global vendors of application development platforms that fall into
any of three categories: low-code platforms for professional
developers; no-code platforms for citizen developers with no coding
knowledge; and complete solution suites that include both low-code
and no-code tools. Vendors will be evaluated on criteria including
user interface and integrated development environment, simplicity
of deploying apps, pricing and market presence and user base.
ISG analyst Akhila Harinarayan will serve as author of this
report.
A list of identified providers and vendors and further details
on each study are available in these brochures: ADM Services and
ADM Solutions. Companies not listed as providers can contact ISG
and ask to be included in either study.
All ISG Provider Lens™ evaluations now feature new and expanded
customer experience (CX) data that measure actual enterprise
experience with specific provider services and solutions, based on
ISG’s continuous CX research. Enterprise customers wishing to share
their experience about a specific provider or vendor are encouraged
to register here to receive a personalized survey URL. Participants
will receive a copy of this report in return for their
feedback.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients. The
research currently covers providers offering their services
globally, across Europe, as well as in the U.S., Canada, Brazil,
the U.K., France, Benelux, Germany, Switzerland, the Nordics,
Australia and Singapore/Malaysia, with additional markets to be
added in the future. For more information about ISG Provider Lens™
research, please visit this webpage.
A companion research series, the ISG Provider Lens™ Archetype
reports, offer a first-of-its-kind evaluation of providers from the
perspective of specific buyer types.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 900 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including automation, cloud and data analytics; sourcing advisory;
managed governance and risk services; network carrier services;
strategy and operations design; change management; market
intelligence, and technology research and analysis. Founded in
2006, and based in Stamford, Conn., ISG employs more than 1,600
digital-ready professionals operating in more than 20 countries—a
global team known for its innovative thinking, market influence,
deep industry and technology expertise, and world-class research
and analytical capabilities based on the industry’s most
comprehensive marketplace data. For more information, visit
www.isg-one.com.
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Press Contacts:
Will Thoretz, ISG +1 203 517 3119 will.thoretz@isg-one.com
Julianna Sheridan, Matter Communications for ISG +1 978 518 4520
isg@matternow.com
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