SAN JOSE, Calif., May 17, 2021 /PRNewswire/ -- Extreme
Networks, Inc. (Nasdaq: EXTR), a cloud-driven networking company,
in partnership with DWE ICT, has deployed a cloud-managed
Wi-Fi 6 network for Hard Rock Hotel Amsterdam American, part of the
internationally recognized music-themed hotel chain. The new
network delivers faster connectivity across the hotel's premises,
enabling secure, reliable Wi-Fi access for guests and staff as well
as simplified network management for the hotel's IT team.
The 173 room Hard Rock Hotel Amsterdam American is located in
one of the city's most famous Art
Nouveau buildings in the Leidseplein district. The historic
site was a challenge to equip with reliable Wi-Fi using legacy
wireless technology, making it difficult for Hard Rock Hotel
Amsterdam American to offer guests modern, digitally driven
amenities. The hotel needed to upgrade its wireless network
infrastructure to meet new demands for contactless services
including guest registration, in-room dining requests, remote
check-outs, and coordinated housekeeping. After deploying
ExtremeWireless™ Wi-Fi 6 access points and the ExtremeCloud™ IQ
network management platform, the hotel has seen improved
performance throughout the facility.
Key Benefits:
- Advanced Wi-Fi 6 Connectivity: Hard Rock Hotel Amsterdam
American is one of many hotels facing unprecedented demands for
wireless connectivity due to the increased number of devices used
by guests and staff, as well as demands for technology-driven
experiences. Extreme's high-density Wi-Fi 6 solutions deliver
faster speeds and improved network capacity, providing powerful
wireless coverage as well as reduced network congestion. After
deploying indoor and outdoor ExtremeWireless access points
throughout its premises, the hotel has experienced a significant
reduction in the number of helpdesk tickets related to Wi-Fi
connectivity issues. They've also been able to roll out new
services, such as expanded health and safety measures for guests to
meet COVID-19 guidelines.
- Simplified Network Management: With ExtremeCloud
IQ, the hotel's IT team now has a single pane of glass cloud
network management solution that provides full network visibility,
simplifying the process to deploy, scale, manage, and maintain
devices on the network. The platform provides actionable insights
at a metadata level, enabling the hotel to optimize performance
based on how guests, applications, and devices are leveraging the
network. ExtremeCloud IQ supports remote network management,
allowing the small IT team to react quickly to network demands
without physically attending to each access point. The IT staff is
also able to leverage the platform's unlimited data retention
capability, which drives increased machine learning accuracy and
precision of artificial intelligence actions, provides more context
for troubleshooting, and enables them to improve services based on
historical performance benchmarks.
Executive Perspectives:
Claire Van Campen, General Manager, Hard Rock
Hotel Amsterdam American
"The most important thing is that
our guests have the best possible experience when they stay with
us, which includes their experience using any guest-facing
technology we provide. With Extreme, our guests now have access to
seamless Wi-Fi connectivity across the entire hotel so they can
stay connected with family, friends, or work. The new solution has
also greatly simplified network management, reducing stress for our
IT team."
Colin Hoogerwaard, IT Advisor, DWE
ICT
"We have a long-standing relationship with Hard
Rock Hotel, and it was a privilege to support the implementation of
Extreme's cloud-driven networking solutions. The new network not
only provides reliable Wi-Fi connectivity inside and outside of the
building but represents the gold-standard of network technology
within the hospitality space."
Boris Germashev, Regional Director Sales – BENELUX,
Eastern Europe & Nordic,
Extreme Networks
"Hard Rock Hotel has built an envious
reputation for customer service, attention to detail, and amazing
guest experiences. Those experiences include and are often
supported by the Wi-Fi network, and Extreme is proud to provide a
solution that the Hard Rock Hotel can rely on to ensure guests and
staff are just as impressed with the wireless connectivity as they
are with the hotel's other services."
Additional Resources
- The Wireless Challenge for Hospitality Blog Post
- Satisfying Guests Wi-Fi with a Personal 'At Home
Experience' Blog Post
- How Can You Leverage the Network to Optimize Customer
Experience and Guest Access? Blog Post
- Cloud Managed Networking for Dummies eBook
About Extreme Networks
Extreme Networks, Inc. (EXTR)
creates effortless networking experiences that enable all of us to
advance. We push the boundaries of technology leveraging the powers
of machine learning, artificial intelligence, analytics, and
automation. Over 50,000 customers globally trust our end-to-end,
cloud-driven networking solutions and rely on our top-rated
services and support to accelerate their digital transformation
efforts and deliver progress like never before. For more
information, visit
Extreme's https://www.extremenetworks.com/ or follow us
on Twitter, LinkedIn, and Facebook.
Extreme Networks, the Extreme Networks logo, ExtremeCloud,
and ExtremeWireless are trademarks or registered trademarks of
Extreme Networks, Inc. in the United
States and other countries. Other trademarks shown herein
are the property of their respective owners.
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SOURCE Extreme Networks, Inc.