Epicor(R) Receives 2009 Product of the Year Award Presented by Customer Interaction Solutions(R) Magazine
February 02 2010 - 9:00AM
Marketwired
Epicor Software Corporation (NASDAQ: EPIC), a leading provider of
enterprise business software solutions for the midmarket and
divisions of Global 1000 companies, announced today that Epicor
Mobile Field Service has received a 2009 Product of the Year Award
from Technology Marketing Corporation's (TMC®) Customer Interaction
Solutions magazine, the leading publication covering CRM, call
centers and teleservices since 1982.
Epicor Mobile Field Service provides comprehensive role-specific
functionality alongside synchronized enterprise resource planning
(ERP) data to field service teams, extending essential business
capabilities and insights to the field. Featuring in-context,
easy-to-use workflows, global positioning system (GPS) support,
document attachments, and step-by-step task 'wizards,' Epicor
Mobile Field Service simplifies job fulfillment and data entry on
location. Meanwhile, service call job rosters, labor, equipment,
materials, and inventory can be managed, modified, updated, and
tracked using a mobile scheduling and dispatch console or directly
within Epicor next-generation ERP.
"We are honored to accept this significant award recognizing
Epicor's exceptional innovation in mobile solutions for the
enterprise," said Rodney Winger, senior director of product
marketing for Epicor. "Real-time connectivity provides our
customers' management and mobile field workforce with the highest
level of visibility for integrating office operations with field
activities. Epicor Mobile Field Service is an excellent extension
of our next-generation ERP solution and is a great example of
Epicor enabling our customers to conduct business without
barriers."
The 12th Annual Product of the Year Awards winners will be
featured in the January 2010 issue of Customer Interaction
Solutions magazine, www.cismag.com. For more information about the
Customer Interaction Solutions' 2009 Product of the Year Awards or
any of the TMC media properties, please visit www.tmcnet.com.
"I am pleased to honor Epicor for its hard work and success.
Epicor Mobile Field Service has demonstrated excellence in contact
center technologies, as well as providing ROI for the companies
that use them," said Rich Tehrani, chief executive officer for TMC.
"For 12 years, Customer Interaction Solutions magazine has been
honoring innovative companies for their contributions in advancing
technologies and application refinements."
About Customer Interactions Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has
been the voice of the call/contact center, CRM and teleservices
industries. CIS magazine has helped the industry germinate, grow,
mature and prosper, and has served as the leading publication in
helping these industries that have had such a positive impact on
the world economy to continue to thrive. Through a combination of
outstanding and cutting-edge original editorial, industry voices,
in-depth lab reviews and the recognition of the innovative leaders
in management and technology through our highly valued awards,
Customer Interaction Solutions strives to continue to be the
publication that holds the quality bar high for the industry.
Please visit www.cismag.com for more information.
About TMC
Technology Marketing Corporation (TMC) is a global integrated
media company helping our clients build communities in print, in
person and online. TMC publishes Customer Interaction Solutions,
INTERNET TELEPHONY, Unified Communications, and NGN magazines.
TMCnet, TMC's Web site, is the leading source of news and articles
for the communications and technology industries. TMCnet is read by
two million unique visitors each month on average worldwide,
according to Webtrends. TMCnet has ranked within the top 3,500 in
Quantcast's Top U.S. sites, placing TMCnet in the nation's top .03%
most visited Web sites. In addition, TMC produces INTERNET
TELEPHONY Conference & EXPO (ITEXPO); 4GWE Conference and M2M
Evolution (in conjunction with Crossfire Media); Digium|Asterisk
World (in conjunction with Digium); and Smart Grid Summit (in
conjunction with Intelligent Communication Partners). For more
information about TMC, visit http://tmcnet.com/.
TMC also serves technology professionals with industry-specific
Web sites: IT.TMCnet.com, 4G-wirelessevolution.TMCnet.com, M2M
Evolution.com, Smart-Grid.TMCnet.com, Smart Products Ecosystem,
Robotics.TMCnet.com, Cable.TMCnet.com, Satellite.TMCnet.com,
Green.TMCnet.com, Healthcare.TMCnet.com, and Education.TMCnet.com.
For more information about TMC, visit www.tmcnet.com.
About Epicor Software Corporation
Epicor Software is a global leader delivering business software
solutions to the manufacturing, distribution, retail, hospitality
and services industries. With 20,000 customers in over 150
countries, Epicor provides integrated enterprise resource planning
(ERP), customer relationship management (CRM), supply chain
management (SCM) and enterprise retail software solutions that
enable companies to drive increased efficiency and improve
profitability. Founded in 1984, Epicor takes pride in more than 25
years of technology innovation delivering business solutions that
provide the scalability and flexibility businesses need to build
competitive advantage. Epicor provides a comprehensive range of
services with a single point of accountability that promotes rapid
return on investment and low total cost of ownership, whether
operating business on a local, regional or global scale. The
Company's worldwide headquarters are located in Irvine, California
with offices and affiliates around the world. For more information,
visit www.epicor.com.
Epicor is a registered trademark of Epicor Software Corporation.
Other trademarks referenced are the property of their respective
owners. The product and service offerings depicted in this document
are produced by Epicor Software Corporation.
Contact: Lisa Preuss Epicor Software Corporation 949/585-4235
lpreuss@epicor.com
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