SAN JOSE, Calif., March
2, 2021 /PRNewswire/ --
News Summary:
- Starting this month: Webex customers can preview real-time
translations from English into 100+ languages
- Webex AI-powered, real-time translation drives more
inclusive collaboration through virtual meeting experiences that
are 10x better than in person interactions
- Webex innovation paving the way for real-time translation
beyond English
Eliminating language barriers is a key step to enabling a truly
global, hybrid workforce. To help, today Cisco announced the
availability (in preview beginning this month) of its real-time
translation feature while also dramatically expanding the language
library from 10+ to more than 100 languages, ranging from Armenian
to Zulu. As part of the all new Webex, organizations can provide
employees with inclusive and seamless collaboration experiences,
which is essential to supporting the needs of a workforce that
is more globally dispersed than ever before.
Starting this month Webex customers can preview real-time
translations from English into 100+ languages
Users can create their own personalized Webex meeting experience
by quickly and easily self-selecting the language of their
choice from the most commonly used languages, such as Arabic,
Dutch, French, German, Japanese, Korean, Mandarin, Russian and
Spanish, as well as more localized languages such as Danish,
Hindi, Malay, Turkish and Vietnamese. The personalized language
experience provides a path through one of the major hurdles in
global business – the language barrier. Now users can engage more
fully in meetings, translating from English to 100+ other
languages, enabling teams to communicate more effectively with each
other, and opening new opportunities for businesses to build a more
inclusive, global workforce.
For businesses, there's a talent and cost benefit. The feature
enables businesses to focus on finding the best talent regardless
of wherever they call home or their native language. And a recent
report from Metrigy on intelligent virtual assistants found that
nearly 24% of participants have meetings that include
non-English native speakers and of these, more than half have
been using third-party services to translate meetings into other
languages (incurring an average cost of $172 per meeting). Integrating intelligent
virtual meeting assistants with language translation capabilities
significantly reduces or even eliminates this cost entirely.
"The inclusive features of Webex help create a level playing
field for users regardless of factors like language or geography.
Enabling global Real-Time Translations is another step toward
powering an Inclusive Future, and an important component of driving
better communication and collaboration across teams." said
Jeetu Patel, SVP and GM Security and
Applications, Cisco. "AI technologies play an integral role in
delivering the seamless collaboration, smart hybrid work and
intelligent customer experiences that Cisco is known to
deliver."
Webex has a rich history of helping employees innovate and
remain productive wherever they are. Since the pandemic, Webex has
not only continued to help businesses thrive, it has also been an
integral platform for governments to continue to lead remotely,
doctors to meet with patients safely, and educators to teach
students at a distance. It's clear that the future of work will
involve a combination of remote and on-site interactions, known as
hybrid-work. Cisco has a clear vision of how technology can help
customers realize that future today and create a more inclusive
world for all, by enabling a Webex experience that is 10x better
than in-person while at the same time making in-person
interactions 10x better as well.
Availability
The expanded Real-Time Translation feature will be available in
Webex as a preview starting this month and will be orderable and
generally available in May.
Not all dialects included in translation.
Additional Resources:
- Blog: We're Raising the Bar on Inclusive, Effective
Collaboration with Webex Solutions for Every User by Cisco's
Javed Kahn
- Video: Youtube Real Time Translation Demo
- Blog: What's New in Webex: March
2021 by Cisco
- Metrigy Report: Quantifying the Benefit of Intelligent Virtual
Assistants to Improve Meeting Experiences AI-powered virtual
assistants reduce costs and improve productivity
- Blog: Realizing the Value of Intelligent Virtual Meeting
Assistants by Metrigy
About Cisco
Cisco (NASDAQ: CSCO) is the worldwide leader in technology that
powers the internet. Cisco inspires new possibilities by
reimagining your applications, securing your data, transforming
your infrastructure, and empowering your teams for a global and
inclusive future. Discover more on The Network and follow us
on Twitter.
Cisco and the Cisco logo are trademarks or registered trademarks
of Cisco and/or its affiliates in the U.S. and other countries. A
listing of Cisco's trademarks can be found
at www.cisco.com/go/trademarks. Third-party trademarks
mentioned are the property of their respective owners. The use of
the word partner does not imply a partnership relationship between
Cisco and any other company.
Press contact: Nicole Andergard nanderga@cisco.com
Industry Analyst contact: Anne
Blomquist ablomqui@cisco.com
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SOURCE Cisco Systems, Inc.