News Summary:
- AppDynamics releases Agents of Transformation 2021:The Rise of
Full-Stack Observability, the latest edition of its global research
study.
- 75 percent of global technologists report that the pandemic has
created more IT complexity than ever before.
- 96 percent of technologists recognize that the ability to
monitor all technical areas across their IT stack and directly link
that performance to business outcomes is now essential.
AppDynamics, a part of Cisco, today released Agents of
Transformation 2021:The Rise of Full-Stack Observability, the
latest edition of its global research study, exploring the impact
of the rapid acceleration of digital transformation created in
response to the COVID-19 pandemic and the repercussions for global
technologists. The findings reveal a dramatic increase in IT
complexity caused by the need for urgent innovation - and the
resulting technology sprawl. The research also validates a pressing
need for full-stack observability with added business context to
help technologists manage the IT estate, cut through the data
'noise' and observe what matters most to their business.
The shift to digital-first business models to weather the storm
and minimize the commercial impact of the COVID-19 pandemic, has
placed technologists at the forefront of their organizations’
response. According to this research, this forced a 3X
acceleration1 of digital transformation projects. Unsurprisingly,
technologists found themselves under considerable strain, with 89
percent2 reportedly feeling under immense pressure at work and 84
percent3 admitting to having difficulty switching off. Furthermore,
many technologists expressed feeling frustrated about work (81
percent)4 and experiencing increased levels of conflict with
colleagues (63 percent).5
The new research goes on to highlight that rapid digital
transformation has added staggering technical complexity throughout
IT departments, with technologists listing the following factors as
key contributors:
- A new set of priorities and challenges (80 percent).6
- Technology sprawl and a patchwork of legacy and cloud
technologies (78 percent).7
- Acceleration to cloud computing (77 percent).8
- Multiple, disconnected monitoring solutions (74 percent).
9
This rise in IT complexity has significantly increased the
amount of data created across the technology stack, from the
application, through the infrastructure to the network and
security. With this added complexity, 85 percent of technologists
state that quickly cutting through noise caused by the
ever-increasing volumes of data to identify root causes of
performance issues will represent a significant challenge in the
year ahead.10 With 75 percent of those polled stating they are
already struggling to manage overwhelming ‘data noise’11,
technologists are desperate for a unified solution to enable
real-time visibility across the entire IT estate.
- 95 percent of technologists say having visibility across the
whole IT estate is important.12
- 96 percent point to negative consequences of not having
visibility and insights across the whole tech stack.13
While most technologists acknowledge that the ability to monitor
the IT stack is important, the overwhelming majority (92 percent)14
say the ability to link technology performance to business outcomes
such as customer experience, sales transactions and revenue, will
be what’s really important to delivering innovation goals over the
next year. In addition, almost three quarters (73 percent) fear
that the inability to link IT performance with business performance
will be detrimental to their business in 202115, and 96 percent
acknowledge that the ability to connect full-stack observability
with real-time business outcomes will be essential to delivering
first-class digital experiences and accelerating digital
transformation.16
Rather than searching through the vast amounts of telemetry data
that comes with a standard full-stack observability approach,
technologists recognize they need to observe what matters by
applying a business lens to full-stack observability so they can
surface the most impactful information quickly. This business
context will enable them to make sense of what’s relevant and take
action on the most transformative opportunities.
The report also highlights that while technologists are acutely
aware that they need to contextualize IT performance with real-time
business data, more than half (66 percent) do not have the
resources and support they need17, and 96 percent point to at least
one barrier their organization must navigate in order to adopt this
new approach.18
The stakes have never been higher for technologists and their
organizations to get the necessary resources and support in place,
with three quarters (75 percent) of technologists saying their
organization needs to connect full-stack observability to business
outcomes within 12 months in order to remain competitive.19
“Full-stack observability is the only way technologists can deal
with the sprawling IT estate and increased complexity created by
such rapid rates of innovation. But on its own, it’s just not
enough,” said Linda Tong, vice president and general manager, Cisco
AppDynamics. “Technologists have recognized that without business
context, they will quickly find themselves drowning in complexity
and data noise. As a part of Cisco, AppDynamics is uniquely
positioned to leverage the breadth of Cisco’s domain expertise in
network, application, infrastructure and security - while also
providing the business context they are known for. The AppDynamics
Business Observability platform will enable technologists to better
prioritize and deliver the biggest impact for their business.”
To learn more about full-stack observability and the AppDynamics
Business Observability platform, register to attend AppDynamics
Transform 2021 virtual event starting today, or visit
AppDynamics.com for more information.
Other Resources:
- Download the latest installment of the AppDynamics Agents of
Transformation research series here.
- Access free AppDynamics software and support through the
COVID-19 Project Assist program.
Research Methodology
To better understand the complexity that technologists are
facing in 2021 and to gauge understanding and appetite for
full-stack observability with business context, Cisco AppDynamics
has undertaken comprehensive global research, from board-level
directors and CIOs, through to senior and mid-level IT
management.
This research comprised of:
- Interviews with 1,050 IT professionals in
organizations with a turnover of at least $500m. - Interviews were
conducted in 11 markets – Australia, Canada, France, Germany,
India, Japan, Russia, Singapore, United Arab Emirates, United
Kingdom and United States. - Respondents worked across a range of
industries, including IT, financial services, retail, public
sector, manufacturing and automotive, and media and communications.
- All research was conducted by Insight Avenue in December 2020 and
January 2021.
About Cisco
Cisco (NASDAQ: CSCO) is the worldwide leader in technology that
powers the Internet. Cisco inspires new possibilities by
reimagining your applications, securing your data, transforming
your infrastructure, and empowering your teams for a global and
inclusive future. Discover more on The Network and follow us on
Twitter.
About AppDynamics
AppDynamics, a part of Cisco, is the world’s #1 Application
Performance Monitoring (APM) solution and full-stack,
business-centric observability platform that helps technologists
prevent digital performance issues by monitoring cloud-native
technologies and traditional infrastructure to understand exactly
what drives user experiences and impacts the bottom line for
businesses. Core products include: Business iQ, Experience Journey
Map, and Cognition Engine.
AppDynamics has been recognized by Gartner as a leader in the
APM market for more than eight years and was positioned highest in
‘ability to execute’ in Gartner’s 2020 Magic Quadrant Report for
APM. It received Glassdoor’s 2019 Best Places to Work Award and
Fortune’s top 5 Best Places to Work in 2020 as part of Cisco.
Cisco and the Cisco logo are trademarks or registered trademarks
of Cisco and/or its affiliates in the U.S. and other countries. A
listing of Cisco's trademarks can be found at
www.cisco.com/go/trademarks. Third-party trademarks mentioned are
the property of their respective owners. The use of the word
partner does not imply a partnership relationship between Cisco and
any other company.
1. Source: Agents of Transformation 2021:The Rise of Full-Stack
Observability 2. Source: Agents of Transformation 2021:The Rise of
Full-Stack Observability 3. Source: Agents of Transformation
2021:The Rise of Full-Stack Observability 4. Source: Agents of
Transformation 2021:The Rise of Full-Stack Observability 5. Source:
Agents of Transformation 2021:The Rise of Full-Stack Observability
6. Source: Agents of Transformation 2021:The Rise of Full-Stack
Observability 7. Source: Agents of Transformation 2021:The Rise of
Full-Stack Observability 8. Source: Agents of Transformation
2021:The Rise of Full-Stack Observability 9. Source: Agents of
Transformation 2021:The Rise of Full-Stack Observability 10.
Source: Agents of Transformation 2021:The Rise of Full-Stack
Observability 11. Source: Agents of Transformation 2021:The Rise of
Full-Stack Observability 12. Source: Agents of Transformation
2021:The Rise of Full-Stack Observability 13. Source: Agents of
Transformation 2021:The Rise of Full-Stack Observability 14.
Source: Agents of Transformation 2021:The Rise of Full-Stack
Observability 15. Source: Agents of Transformation 2021:The Rise of
Full-Stack Observability 16. Source: Agents of Transformation
2021:The Rise of Full-Stack Observability 17. Source: Agents of
Transformation 2021:The Rise of Full-Stack Observability 18.
Source: Agents of Transformation 2021:The Rise of Full-Stack
Observability 19. Source: Agents of Transformation 2021:The Rise of
Full-Stack Observability
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version on businesswire.com: https://www.businesswire.com/news/home/20210223005150/en/
AppDynamics PR Abby McAdams abby.mcadams@appdynamics.com
AppDynamics AR Nancy Stebbins nancy.stebbins@appdynamics.com
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