CHARLESTON, S.C., Oct. 5, 2020 /PRNewswire/
-- Benefitfocus, Inc. (NASDAQ: BNFT), a leading
technology platform provider enabling rapid innovation for
employers, health plans and consumers, today announced software
updates to its platform. Updates focus on leveraging AI and
analytics to better support health plans, brokers, employers and
consumers as they navigate benefit enrollment and administration,
remote work, a multigenerational workforce, and the economic
downturn.
![Benefitfocus logo (PRNewsFoto/Benefitfocus, Inc.) (PRNewsfoto/Benefitfocus, Inc.) Benefitfocus logo (PRNewsFoto/Benefitfocus, Inc.) (PRNewsfoto/Benefitfocus, Inc.)](https://mma.prnewswire.com/media/339766/Benefitfocus_Logo.jpg)
"Benefitfocus continues to deliver value and ease of use for its
customers by leveraging artificial intelligence, data and insights
to improve our platform, the consumer experience and the entire
benefits ecosystem," said Annmarie Fini, Executive Vice
President, Customer Success, Benefitfocus. "Benefits
administration is often challenging, and we want to help our
customers by removing friction, improving insights and ensuring our
connected ecosystem has the highest quality data to get the
information they need quickly and easily."
How the software updates will simplify the benefits
experience:
- Quote-to-Pay Management for Health Plans: A single,
end-to-end solution that allows for the quoting, selling,
enrollment and billing of insurance products through one
system.
- Smart Moments Event-Driven Messaging: Usability
enhancements including the ability to multi-select message settings
and content, preview projected recipients, and access pre-built
messages and templates from the Benefitfocus Community Resource
Center.
- Enhanced Online Chat Creates Ease for Consumers: Allows
another avenue for consumers to have their questions answered.
Consumers can also use the AI-driven chat tool to submit
documentation and access previous chat transcripts.
- Deeper Insights to Help Employers Control Health Care
Costs: Includes new Health Insights Administrator
Dashboard for employers, which provides access to health plan cost
information, specific cost drivers and compliance categories, along
with peer benchmarks, in an easy-to-consume dashboard format.
The Community Resource Center
Benefitfocus' investment in optimizing its solutions
is enabled by the world's largest benefits community. Health plans,
brokers, and employers all participate in an interactive
online community generating new solution ideas that
inform each of the Benefitfocus releases.
Connect with Benefitfocus
To learn more about the
Benefitfocus platform, click here.
Like Benefitfocus on
Facebook: https://www.facebook.com/Benefitfocus
Follow @benefitfocus on Twitter
Follow Benefitfocus on LinkedIn
Follow Benefitfocus on Instagram
About Benefitfocus
Benefitfocus (NASDAQ: BNFT) unifies
the entire U.S. benefits industry on a single technology platform
to protect consumers for life. Our powerful cloud-based software,
data-driven insights and thoughtfully-designed services enable
employers, insurance brokers, health plans and
suppliers to simplify the complexity of benefits
administration and deliver health, wealth, property and lifestyle
products through a world-class benefits experience. Learn more
at www.benefitfocus.com, LinkedIn and Twitter.
Except for historical information, all of the statements,
expectations, and assumptions contained in this press release are
forward-looking statements. Actual results or performance might
differ materially from those explicit or implicit in the
forward-looking statements. Important factors that could cause
actual results to differ materially include: the
need to innovate and provide useful products and services; our
ability to compete effectively; the immature and volatile nature of
the market for our products and services; risks related to changing
healthcare and other applicable regulations; our ability to
maintain our culture and recruit and retain qualified
personnel; privacy; security and other
risks associated with our business; management of growth; and the
other risk factors set forth from time to time in our SEC filings,
copies of which are available free of charge within the Investor
Relations section of the Benefitfocus website
at http://investor.benefitfocus.com/sec-filings or
upon request from our investor relations department. Benefitfocus
assumes no obligation and does not intend to update these
forward-looking statements, except as required by
law.
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SOURCE Benefitfocus, Inc.