Agilysys Spa Debuts Revenue Optimization Enhancements Powered By Agilysys guestsense.ai At ISPA 2024
April 23 2024 - 8:05AM
Business Wire
– Built-in AI (Artificial Intelligence)
technology leverages contextual variables, real-time data and
user-controlled rules to optimize scheduling, increase revenue and
improve profitability for spa operations, demonstrated in Agilysys
Booth 901 --
Agilysys, Inc. (NASDAQ: AGYS), a leading global provider of
hospitality software solutions and services, today debuted revenue
optimization enhancements leveraging AI technology incorporated in
Agilysys Spa. These new revenue optimization capabilities, powered
by Agilysys guestsense.ai, are being demonstrated in Agilysys Booth
901 at the International Spa Association (ISPA) Conference held in
the Phoenix Convention Center on April 23 -25, 2024.
guestsense.ai is an Artificial Intelligence capability Agilysys
has embedded in its core solutions to power automated analysis and
decision-making capabilities for hospitality-oriented businesses
that want to optimize how they offer the right guest the right
service at the right time and at the right price. Agilysys Spa is
one of the first of the Agilysys core solutions to leverage
guestsense.ai, with intelligence focused on improving revenue and
profitability optimization for spa operations. New AI-powered
capabilities include Minimum Gap Restrictions, Revenue
Management and Conversational Reservations.
Minimum Gap Restriction – This innovative new feature
helps a spa optimize its revenue and profit. For reservations that
are not a perfect fit, this feature lets a spa set a minimum gap
between reservations, so a spa does not lose revenue for services
that leave unsold gaps in the schedule. This feature mimics the
booking strategies of trained spa staff and is essential for
optimized online bookings. By avoiding unsold gaps, a spa operation
can make the most of its revenue potential.
Revenue Management – Agilysys continues to enhance its
revenue management features with demand forecasting powered by
guestsense.ai. The forecasting logic enhances Dynamic Pricing and
Dynamic Availability strategies to ensure the spa is booking the
right guest, the right service, at the right time and the right
price. Combined with Minimum Gap Restriction, Agilysys Spa provides
the leading spa revenue optimization tools in the industry
today.
Conversational Reservations – To help address the labor
shortage in the spa industry, Agilysys has partnered with PolyAI to
provide full conversational reservations with an AI spa concierge.
As more consumers recognize the power of natural language search,
the value of AI-powered Conversational Reservations is becoming
clear. Conversational Reservations can provide a full, end-to-end,
live booking experience 24 hours a day decreasing lost sale
opportunities and maximizing revenue.
Frank Pitsikalis, Senior Vice President, Product Strategy for
Agilysys, noted, “We are at the forefront of delivering practical
applications of AI technology expressly created for hospitality
organizations. Incorporating guestsense.ai into Agilysys Spa for
immediate revenue optimization advantages is just the start of the
plans we have for helping our customers leverage real-time data and
automated decisioning logic to better serve both guests and
staff.”
About Agilysys Agilysys exclusively delivers
state-of-the-art software solutions and services that help
organizations achieve High Return Hospitality™ by maximizing Return
on Experience (ROE) through interactions that make ‘personal’
profitable. Customers around the world use Agilysys Property
Management Systems (PMS), Point-of-Sale (POS) solutions, Food &
Beverage Inventory and Procurement (I&P) systems and
accompanying hospitality ecosystem solutions to consistently
delight guests, retain staff and grow margins. Agilysys’ 100%
hospitality customer base includes branded and independent hotels;
multi-amenity resorts; casinos; property, hotel and resort
management companies; cruise lines; corporate dining providers;
higher education campus dining providers; food service management
companies; hospitals; lifestyle communities; senior living
facilities; stadiums; and theme parks. www.agilysys.com
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version on businesswire.com: https://www.businesswire.com/news/home/20240423064511/en/
Media Contacts: Americas: Jen Reeves, Agilysys, Inc.,
770-810-6007, jennifer.reeves@agilysys.com Rest of World: Alan
Edwards, Agilysys, Inc., +44 7795 226163, alan.edwards@agilysys.com
Investor Contact: Jessica Hennessy, Agilysys, Inc.,
770-810-6116, investorrelations@agilysys.com
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