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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
FORM 8-K
 
CURRENT REPORT
 
Pursuant to Section 13 or 15(d) of
the Securities Exchange Act of 1934
 
Date of Report (Date of Earliest Event Reported): February 27, 2024
 
Green Dot Corporation
(Exact Name of the Registrant as Specified in Its Charter)
 
Delaware
(State or Other Jurisdiction of Incorporation)
001-34819 95-4766827
(Commission File Number) (IRS Employer Identification No.)
114 W 7th Street, Suite 240 
Austin,Texas78701 (626)765-2000
(Address of Principal Executive Offices) (Registrant's Telephone Number, Including Area Code)

Not Applicable
(Former Name or Former Address, If Changed Since Last Report)

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

☐ Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

☐ Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

☐ Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

☐ Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
Securities registered pursuant to Section 12(b) of the Act:
Title of each class:Trading Symbol(s):Name of each exchange on which registered:
Class A Common Stock, $0.001 par valueGDOTNew York Stock Exchange
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§ 230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§ 240.12b-2 of this chapter).
Emerging growth company ☐
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐


Item 2.02. Results of Operations and Financial Condition.
On February 27, 2024, Green Dot Corporation issued a press release announcing its financial results for the quarter ended December 31, 2023 and certain other financial information. A copy of the press release is furnished as Exhibit 99.01 to this Current Report and is incorporated herein by reference.
The information furnished in this Current Report, including the exhibit hereto, shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or incorporated by reference in any filing under the Securities Act of 1933, as amended, or the Exchange Act, except as shall be expressly set forth by specific reference in such a filing.
Item 9.01. Financial Statements and Exhibits.
    (d) Exhibits.
Exhibit NumberDescription of Exhibits
99.01
104Cover Page Interactive Data File (embedded within the Inline XBRL document)



SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
GREEN DOT CORPORATION
By:/s/ Jess Unruh
Jess Unruh
Chief Financial Officer

Date: February 27, 2024


Exhibit 99.01
greendot_corporatelogov4.jpg
Green Dot Reports Fourth Quarter and Full Year 2023 Results
Company Turns Focus to Growth with Momentum Expected to Improve in 2024
Establishes 2024 Financial Guidance

Austin, TX - February 27, 2024 - Green Dot Corporation (NYSE: GDOT), a leading digital bank and fintech that delivers seamless banking and payment tools for consumers and businesses, today reported financial results for the quarter and year ended December 31, 2023.
“2023 was a pivotal year as we completed our processor conversion, streamlined costs and announced new partners in our BaaS and retail channels,” said George Gresham, Chief Executive Officer of Green Dot. “Looking forward with a more powerful and efficient foundation and a strong business pipeline, I believe we are poised to improve our revenue and adjusted EBITDA growth as we move through 2024.”
Consolidated Results Summary
Three Months Ended December 31,Year Ended December 31,
20232022% Change20232022% Change
(In thousands, except per share data and percentages)
GAAP financial results
Total operating revenues$366,043 $342,432 7%$1,501,328 $1,449,566 4%
Net (loss) income$(23,603)$5,884 *$6,722 $64,212 (90)%
Diluted (loss) earnings per common share$(0.45)$0.11 *$0.13 $1.19 (89)%
Non-GAAP financial results1
Non-GAAP total operating revenues1
$361,717 $336,630 7%$1,483,795 $1,423,609 4%
Adjusted EBITDA1
$25,727 $35,387 (27)%$170,874 $238,754 (28)%
Adjusted EBITDA/Non-GAAP total operating revenues (adjusted EBITDA margin)7.1 %10.5 %(3.4)%11.5 %16.8 %(5.3)%
Non-GAAP net income1
$7,325 $17,712 (59)%$85,214 $140,024 (39)%
Non-GAAP diluted earnings per share1
$0.14 $0.34 (59)%$1.62 $2.59 (37)%
 * Change not meaningful
Unencumbered cash at the holding company was approximately $55 million as of December 31, 2023.
Green Dot has received a proposed consent order from the Federal Reserve Board relating principally to various aspects of compliance risk management, including consumer compliance and compliance with anti-money laundering regulations. The matters addressed in the proposed consent order relate to activities and practices that commenced prior to the company's Chief Executive Officer transition in 2020. Included in the consent order are proposals for civil money penalties related to these issues. While Green Dot is still in discussions with the Federal Reserve Board regarding these proposals, it has accrued as part of its GAAP financial results an estimated liability of $20 million related to the proposed consent order during the quarter ended December 31, 2023. Green Dot believes the estimate of the aggregate range of reasonably possible losses (meaning the likelihood of losses is more than remote but less than likely) is up to $50 million as of December 31, 2023. This estimated range of reasonably possible losses is based on currently available information for those proceedings in which Green Dot is involved and considers its best estimate of such losses for those matters for which an estimate can be made. However, there can be no assurance that its accrual is sufficient or that losses from the consent order will not exceed the estimated range.
1Reconciliations of total operating revenues to non-GAAP total operating revenues, net income to adjusted EBITDA, net income to non-GAAP net income, and diluted earnings per share to non-GAAP diluted earnings per share, respectively, are provided in the tables immediately following the unaudited consolidated financial statements. Additional information about the Company's non-GAAP financial measures can be found under the caption “About Non-GAAP Financial Measures” below.

“We are confident in our financial and regulatory positions and do not expect this to impact our ability to operate and serve our customers and partners on an ongoing basis,” Gresham continued. “The regulatory environment is continuously evolving, and we are committed to partnering and fully cooperating with our regulators to ensure our products are designed and marketed in ways that put our customers’ best interests at the forefront.”
Key Metrics
The following table shows Green Dot's quarterly key business metrics for each of the last eight calendar quarters on a consolidated basis and by each of its reportable segments. Please refer to Green Dot’s latest Quarterly Report on Form 10-Q for a description of the key business metrics, as well as additional information regarding how Green Dot organizes its business by segment.
20232022
Q4Q3Q2Q1Q4Q3Q2Q1
(In millions)
Consolidated *
Gross dollar volume$26,355 $24,836 $24,724 $23,289 $20,010 $18,682 $17,356 $17,436 
Number of active accounts3.57 3.67 3.71 3.84 4.15 4.33 4.61 4.93 
Purchase volume $5,273 $5,362 $5,734 $6,145 $6,292 $6,443 $6,760 $7,192 
Consumer Services
Gross dollar volume$4,290 $4,619 $5,122 $5,677 $5,426 $5,495 $5,715 $6,621 
Number of active accounts2.05 2.16 2.35 2.41 2.37 2.51 2.78 3.04 
Direct deposit active accounts0.49 0.52 0.59 0.60 0.63 0.66 0.67 0.69 
Purchase volume$3,312 $3,553 $3,984 $4,344 $4,229 $4,302 $4,588 $5,017 
B2B Services
Gross dollar volume$22,065 $20,217 $19,602 $17,612 $14,584 $13,187 $11,641 $10,815 
Number of active accounts1.52 1.51 1.36 1.43 1.78 1.82 1.83 1.89 
Purchase volume$1,961 $1,809 $1,750 $1,801 $2,063 $2,141 $2,172 $2,175 
Money Movement
Number of cash transfers8.19 8.31 8.66 8.70 9.03 9.16 9.00 8.87 
Number of tax refunds processed0.16 0.20 3.87 9.91 0.20 0.28 4.48 9.61 
* Represents the sum of Green Dot's Consumer Services and B2B (as defined herein) Services segments.
"Over the course of 2023, we faced numerous headwinds that impacted our financial performance, namely higher interest rates, client de-conversions and elevated spending on a variety of initiatives, including our processor conversions," said Jess Unruh, Chief Financial Officer of Green Dot. "As I look at 2024, I expect to return to growth in the second half of the year as we lap tough comparisons, and more fully realize the benefit of new partner launches, expense management initiatives and other measures that we undertook in 2023.”


2024 Financial Guidance
Green Dot has provided its financial outlook for 2024. Green Dot’s outlook is based on a number of assumptions that management believes are reasonable at the time of this earnings release. In particular, its outlook reflects several considerations, including but not limited to the current macro-economic environment, the effect of high inflation and interest rates, the impact of previously disclosed non-renewals of certain partnerships and programs, the company's decision to wind down many of its legacy cardholder programs in support of GO2bank, negative trends within certain channels of its business, investment in strategic initiatives and compliance programs, and cost reduction initiatives. Additionally, any fines or direct losses in excess of Green Dot’s accrual for the proposed consent order are expressly excluded from its outlook. Information regarding potential risks that could cause the actual results to differ from these forward-looking statements is set forth below and in Green Dot's filings with the Securities and Exchange Commission.

Total Non-GAAP Operating Revenues2
•Green Dot expects its full year non-GAAP total operating revenues2 to be between $1.55 billion and $1.60 billion, or up approximately 6% year over year at the mid-point.
Adjusted EBITDA2
•Green Dot expects its full year adjusted EBITDA2 to be between $170 million and $180 million, or up approximately 2% year over year at the mid-point.
Non-GAAP EPS2
•Green Dot expects its full year non-GAAP EPS2 to be between $1.45 and $1.59, or down 6% year over year at the mid-point.

The components of Green Dot's non-GAAP EPS2 guidance range are as follows:
Range
LowHigh
(In millions, except per share data)
Adjusted EBITDA$170.0 $180.0 
Depreciation and amortization*(66.0)(66.0)
Net interest expense(3.0)(3.0)
Non-GAAP pre-tax income$101.0 $111.0 
Tax impact**(22.7)(25.0)
Non-GAAP net income$78.3 $86.0 
Non-GAAP diluted weighted-average shares issued and outstanding54.0 54.0 
Non-GAAP earnings per share$1.45 $1.59 
*Excludes the impact of amortization of acquired intangible assets
**Assumes a non-GAAP effective tax rate of approximately 22.5% for full year.
2For additional information, see reconciliations of forward-looking guidance for these non-GAAP financial measures to their respective, most directly comparable projected GAAP financial measures provided in the tables immediately following the reconciliation of Net Income to Adjusted EBITDA.

Conference Call
Green Dot's management will host a conference call to discuss fourth quarter and full year 2023 financial results today at 5:00 p.m. ET. The conference call can be accessed live from Green Dot's investor relations website at http://ir.greendot.com/. Green Dot uses this website as a tool to disclose important information about the company to investors and comply with its disclosure obligations under Regulation Fair Disclosure. A replay of the webcast will be available at the same website following the call. The replay will be available until Tuesday, March 5, 2024.
Forward-Looking Statements
This earnings release contains forward-looking statements, which are subject to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. These statements include, among other things, statements in the quotes of Green Dot's executive officers and under the heading "2024 Financial Guidance," and other future events that involve risks and uncertainties. Actual results may differ materially from those contained in the forward-looking statements contained in this earnings release, and reported results should not be considered as an indication of future performance. The potential risks and uncertainties that could cause actual results to differ from those projected include, among other things, Green Dot’s ability to achieve the expected cost savings and other benefits from its processor conversions, impacts from and changes in general economic conditions on Green Dot’s business, results of operations and financial condition, shifts in consumer behavior towards electronic payments, the timing and impact of revenue growth activities, Green Dot's dependence on revenues derived from Walmart, the timing and impact of non-renewals or terminations of agreements with other large partners, impact of competition, Green Dot's reliance on retail distributors for the promotion of its products and services, demand for Green Dot's new and existing products and services, continued and improving returns from Green Dot's investments in strategic initiatives, Green Dot's ability to operate in a highly regulated environment, including with respect to any restrictions imposed on its business, changes to governmental policies or rulemaking or enforcement priorities affecting financial institutions or to existing laws or regulations affecting Green Dot's operating methods or economics, Green Dot's reliance on third-party vendors, changes in credit card association or other network rules or standards, changes in card association and debit network fees or products or interchange rates, instances of fraud developments in the prepaid financial services industry that impact prepaid debit card usage generally, business interruption or systems failure, economic, political and other conditions may adversely affect trends in consumer spending and Green Dot's involvement in litigation or investigations. These and other risks are discussed in greater detail in Green Dot's Securities and Exchange Commission filings, including its most recent annual report on Form 10-K and quarterly report on Form 10-Q, which are available on Green Dot's investor relations website at ir.greendot.com and on the SEC website at www.sec.gov. All information provided in this release and in the attachments is as of February 27, 2024, and Green Dot assumes no obligation to update this information as a result of future events or developments, except as required by law.
About Non-GAAP Financial Measures
To supplement Green Dot's consolidated financial statements presented in accordance with accounting principles generally accepted in the United States of America (GAAP), Green Dot uses measures of operating results that are adjusted for, among other things, non-operating net interest income and expense; other non-interest investment income earned by its bank; income tax benefit and expense; depreciation and amortization, including amortization of acquired intangibles; certain legal settlement gains and charges; stock-based compensation and related employer payroll taxes; changes in the fair value of contingent consideration; transaction costs from acquisitions; amortization attributable to deferred financing costs, impairment charges; extraordinary severance expenses; earnings or losses


from equity method investments; changes in the fair value of loans held for sale; commissions and certain processing-related costs associated with Banking as a Service ("BaaS") products and services where Green Dot does not control customer acquisition; realized gains on investment securities; other charges and income not reflective of ongoing operating results; and income tax effects. This earnings release includes non-GAAP total operating revenues, adjusted EBITDA, non-GAAP net income, and non-GAAP diluted earnings per share. These non-GAAP financial measures are not calculated or presented in accordance with, and are not alternatives or substitutes for, financial measures prepared in accordance with GAAP, and should be read only in conjunction with Green Dot's financial measures prepared in accordance with GAAP. Green Dot's non-GAAP financial measures may be different from similarly-titled non-GAAP financial measures used by other companies. Green Dot believes that the presentation of non-GAAP financial measures provides useful information to management and investors regarding underlying trends in its consolidated financial condition and results of operations. Green Dot's management regularly uses these supplemental non-GAAP financial measures internally to understand, manage and evaluate Green Dot's business and make operating decisions. For additional information regarding Green Dot's use of non-GAAP financial measures and the items excluded by Green Dot from one or more of its historic and projected non-GAAP financial measures, investors are encouraged to review the reconciliations of Green Dot's historic and projected non-GAAP financial measures to the comparable GAAP financial measures, which are attached to this earnings release, and which can be found by clicking on “Financial Information” in the Investor Relations section of Green Dot's website at http://ir.greendot.com/.
About Green Dot
Green Dot Corporation (NYSE: GDOT) is a financial technology and registered bank holding company committed to giving all people the power to bank seamlessly, affordably, and with confidence. Green Dot’s technology platform enables it to build products and features that address the most pressing financial challenges of consumers and businesses, transforming the way they manage and move money and making financial empowerment more accessible for all.

Green Dot offers a broad set of financial products to consumers and businesses including debit, checking, credit, prepaid, and payroll cards, as well as robust money processing services, such as tax refunds, cash deposits and disbursements. Its flagship digital banking platform GO2bank offers consumers simple and accessible mobile banking designed to help improve financial health over time. The company’s banking platform services business enables a growing list of the world’s largest and most trusted consumer and technology brands to deploy customized, seamless, value-driven money management solutions for their customers.

Founded in 1999, Green Dot has served more than 33 million customers directly and many millions more through its partners. The Green Dot Network of more than 90,000 retail distribution locations nationwide, more than all remaining bank branches in the U.S. combined, enables it to operate primarily as a “branchless bank.” Green Dot Bank is a subsidiary of Green Dot Corporation and member of the FDIC. For more information about Green Dot’s products and services, please visit www.greendot.com.

Contacts
Investor Relations: IR@greendot.com
Media Relations: PR@greendotcorp.com


GREEN DOT CORPORATION
CONSOLIDATED BALANCE SHEETS
December 31, 2023December 31, 2022
(unaudited)
Assets(In thousands, except par value)
Current assets:  
Unrestricted cash and cash equivalents$682,263 $813,945 
Restricted cash4,239 5,900 
Investment securities available-for-sale, at fair value33,859 — 
Settlement assets737,989 493,395 
Accounts receivable, net110,141 74,437 
Prepaid expenses and other assets69,419 78,155 
Total current assets1,637,910 1,465,832 
Investment securities available-for-sale, at fair value2,203,142 2,363,687 
Loans to bank customers, net of allowance for credit losses of $11,383 and $9,078 as of December 31, 2023 and December 31, 2022, respectively
30,534 21,421 
Prepaid expenses and other assets221,656 192,901 
Property, equipment, and internal-use software, net179,376 160,222 
Operating lease right-of-use assets5,342 8,316 
Deferred expenses1,546 14,547 
Net deferred tax assets117,139 117,167 
Goodwill and intangible assets420,477 445,083 
Total assets$4,817,122 $4,789,176 
Liabilities and Stockholders’ Equity  
Current liabilities:  
Accounts payable$119,870 $113,891 
Deposits3,293,603 3,450,105 
Obligations to customers314,278 218,239 
Settlement obligations57,001 40,691 
Amounts due to card issuing banks for overdrawn accounts225 328 
Other accrued liabilities91,239 98,580 
Operating lease liabilities3,369 3,167 
Deferred revenue6,343 25,029 
Line of credit61,000 — 
Income tax payable6,262 11,641 
Total current liabilities3,953,190 3,961,671 
Other accrued liabilities1,895 5,777 
Operating lease liabilities2,687 5,247 
Line of credit— 35,000 
Total liabilities3,957,772 4,007,695 
Stockholders’ equity:  
Class A common stock, $0.001 par value; 100,000 shares authorized as of December 31, 2023 and December 31, 2022; 52,816 and 51,674 shares issued and outstanding as of December 31, 2023 and December 31, 2022, respectively
53 52 
Additional paid-in capital375,980 340,575 
Retained earnings770,304 763,582 
Accumulated other comprehensive loss(286,987)(322,728)
Total stockholders’ equity859,350 781,481 
Total liabilities and stockholders’ equity$4,817,122 $4,789,176 



GREEN DOT CORPORATION
CONSOLIDATED STATEMENTS OF OPERATIONS
(UNAUDITED)
 Three Months Ended December 31,Year Ended December 31,
 2023202220232022
 (In thousands, except per share data)
Operating revenues:
Card revenues and other fees$272,185 $225,339 $1,007,565 $876,318 
Cash processing revenues33,491 36,632 225,416 235,445 
Interchange revenues52,053 69,345 231,003 295,646 
Interest income, net8,314 11,116 37,344 42,157 
Total operating revenues366,043 342,432 1,501,328 1,449,566 
Operating expenses:
Sales and marketing expenses50,795 70,002 245,325 297,900 
Compensation and benefits expenses45,594 58,196 238,528 243,939 
Processing expenses178,673 131,719 639,228 481,460 
Other general and administrative expenses117,253 74,436 355,577 331,892 
Total operating expenses392,315 334,353 1,478,658 1,355,191 
Operating (loss) income
(26,272)8,079 22,670 94,375 
Interest expense, net906 112 3,027 255 
Other income (expense), net
1,040 (1,142)(5,010)(10,199)
(Loss) income before income taxes
(26,138)6,825 14,633 83,921 
Income tax (benefit) expense
(2,535)941 7,911 19,709 
Net (loss) income$(23,603)$5,884 $6,722 $64,212 
Basic (loss) earnings per common share:$(0.45)$0.11 $0.13 $1.20 
Diluted (loss) earnings per common share$(0.45)$0.11 $0.13 $1.19 
Basic weighted-average common shares issued and outstanding:52,622 51,901 52,251 53,351 
Diluted weighted-average common shares issued and outstanding:52,622 52,299 52,510 53,871 



GREEN DOT CORPORATION
CONSOLIDATED STATEMENTS OF CASH FLOWS
(UNAUDITED)
 Year Ended December 31,
 20232022
 (In thousands)
Operating activities  
Net income$6,722 $64,212 
Adjustments to reconcile net income to net cash provided by operating activities:  
Depreciation and amortization of property, equipment and internal-use software58,714 57,101 
Amortization of intangible assets24,257 23,509 
Provision for uncollectible overdrawn accounts from purchase transactions24,771 13,771 
Provision for loan losses26,311 32,352 
Stock-based compensation33,744 34,812 
Losses in equity method investments9,310 15,648 
Amortization of discount on available-for-sale investment securities(2,276)(1,434)
Impairment of long-lived assets— 4,264 
Deferred income tax benefit(11,867)(6,674)
Other(4,100)(4,666)
Changes in operating assets and liabilities:
Accounts receivable, net(60,475)(7,807)
Prepaid expenses and other assets3,354 5,417 
Deferred expenses13,001 2,308 
Accounts payable and other accrued liabilities690 41,098 
Deferred revenue(19,539)(3,694)
Income tax receivable/payable(5,613)11,716 
Other, net515 (4,247)
Net cash provided by operating activities97,519 277,686 
Investing activities  
Purchases of available-for-sale investment securities— (931,549)
Proceeds from maturities of available-for-sale securities176,665 293,748 
Proceeds from sales and calls of available-for-sale securities186 3,488 
Payments for property, equipment and internal-use software(75,942)(84,326)
Net changes in loans(28,970)(32,057)
Investment in TailFin Labs, LLC(35,000)(35,000)
Purchases of other investments— (31,934)
Other investing activities(3,782)(2,558)
Net cash provided by (used in) investing activities33,157 (820,188)
Financing activities  
Borrowings on revolving line of credit282,000 100,000 
Repayments on revolving line of credit(256,000)(65,000)
Proceeds from exercise of options and ESPP purchases5,565 6,177 
Taxes paid related to net share settlement of equity awards(3,903)(5,947)
Net changes in deposits(159,436)157,140 
Net changes in settlement assets and obligations to customers(132,245)(53,991)
Contingent consideration payments— (1,647)
Repurchase of Class A common stock— (95,525)
Other financing activities— (4,500)
Net cash (used in) provided by financing activities(264,019)36,707 
Net decrease in unrestricted cash, cash equivalents and restricted cash(133,343)(505,795)
Unrestricted cash, cash equivalents and restricted cash, beginning of period819,845 1,325,640 
Unrestricted cash, cash equivalents and restricted cash, end of period$686,502 $819,845 
Cash paid for interest$5,923 $627 
Cash paid for income taxes$24,351 $12,966 
Reconciliation of unrestricted cash, cash equivalents and restricted cash at end of period:
Unrestricted cash and cash equivalents$682,263 $813,945 
Restricted cash4,239 5,900 
Total unrestricted cash, cash equivalents and restricted cash, end of period$686,502 $819,845 



GREEN DOT CORPORATION
REPORTABLE SEGMENTS (UNAUDITED)
Three Months Ended December 31,Year Ended December 31,
2023202220232022
Segment Revenue(In thousands)
Consumer Services$111,489 $141,319 $498,617 $586,798 
B2B Services221,841 158,830 772,991 594,468 
Money Movement Services29,370 33,062 209,674 222,192 
Corporate and Other(983)3,419 2,513 20,151 
Total segment revenues361,717 336,630 1,483,795 1,423,609 
BaaS commissions and processing expenses (8)5,103 6,576 20,449 28,831 
Other income (9)(777)(774)(2,916)(2,874)
Total operating revenues$366,043 $342,432 $1,501,328 $1,449,566 
Three Months Ended December 31,Year Ended December 31,
2023202220232022
Segment Profit(In thousands)
Consumer Services$37,740 $53,543 $177,190 $222,148 
B2B Services18,495 18,937 77,303 86,372 
Money Movement Services9,526 11,550 113,176 117,830 
Corporate and Other(40,034)(48,643)(196,795)(187,596)
Total segment profit *25,727 35,387 170,874 238,754 
Reconciliation to (loss) income before income taxes
Depreciation and amortization of property, equipment and internal-use software16,408 14,220 58,715 57,101 
Stock based compensation and related employer taxes6,033 3,604 34,288 35,414 
Amortization of acquired intangible assets5,664 5,664 24,257 23,509 
Impairment charges— 130 — 4,264 
Legal settlements and related expenses21,650 (338)23,614 16,021 
Other expense2,244 4,028 7,330 8,070 
Operating (loss) income(26,272)8,079 22,670 94,375 
Interest expense, net906 112 3,027 255 
Other income (expense), net1,040 (1,142)(5,010)(10,199)
(Loss) income before income taxes$(26,138)$6,825 $14,633 $83,921 
* Total segment profit is also referred to herein as adjusted EBITDA in its non-GAAP measures. Additional information about the Company's non-GAAP financial measures can be found under the caption “About Non-GAAP Financial Measures."
Green Dot's segment reporting is based on how its Chief Operating Decision Maker (“CODM”) manages its businesses, including resource allocation and performance assessment. Its CODM (who is the Chief Executive Officer) organizes and manages the businesses primarily on the basis of the channels in which its product and services are offered and uses net revenue and segment profit to assess profitability. Segment profit reflects each segment's net revenue less direct costs, such as sales and marketing expenses, processing expenses, third-party call center support and transaction losses. Green Dot’s operations are aggregated amongst three reportable segments: 1) Consumer Services, 2) Business to Business ("B2B") Services and 3) Money Movement Services.
The Corporate and Other segment primarily consists of net interest income, certain other investment income earned by Green Dot's bank, interest profit sharing arrangements with certain BaaS partners (a reduction of revenue), eliminations of inter-segment revenues and expenses, and unallocated corporate expenses, which include Green Dot's fixed expenses, such as salaries, wages and related benefits for its employees, professional services fees, software licenses, telephone and communication costs, rent, utilities, and insurance that are not considered when Green Dot's CODM evaluates segment performance. Non-cash expenses such as stock-based compensation, depreciation and amortization of long-lived assets, impairment charges and other non-recurring expenses that are not considered by Green Dot's CODM when it is evaluating overall consolidated financial results are excluded from its unallocated corporate expenses. Green Dot does not evaluate performance or allocate resources based on segment asset data, and therefore such information is not presented.


GREEN DOT CORPORATION
Reconciliation of Total Operating Revenues to Non-GAAP Total Operating Revenues (1)
(Unaudited)
 Three Months Ended December 31,Year Ended December 31,
 2023202220232022
 (In thousands)
Total operating revenues$366,043 $342,432 $1,501,328 $1,449,566 
BaaS commissions and processing expenses (8)(5,103)(6,576)(20,449)(28,831)
Other income (9)777 774 2,916 2,874 
Non-GAAP total operating revenues$361,717 $336,630 $1,483,795 $1,423,609 

Reconciliation of Net Income (Loss) to Non-GAAP Net Income (1)
(Unaudited)
 Three Months Ended December 31,Year Ended December 31,
 2023202220232022
 (In thousands, except per share data)
Net (loss) income$(23,603)$5,884 $6,722 $64,212 
Stock-based compensation and related employer payroll taxes (3)6,033 3,604 34,288 35,414 
Amortization of acquired intangible assets (4)5,664 5,664 24,257 23,509 
Change in fair value of contingent consideration (4)— — — 300 
Transaction and related acquisition costs (4)— 6 (3)739 
Amortization of deferred financing costs (5)36 36 144 144 
Impairment charges (5)— 130 — 4,264 
Legal settlements and related expenses (5)21,650 (338)23,614 16,021 
Losses in equity method investments (5)24 3,770 9,310 15,648 
Change in fair value of loans held for sale (5)(264)(1,736)(1,365)(2,622)
Realized gain on sale of investments (5)— (135)— (135)
Extraordinary severance expenses (6)1,326 2,948 4,741 3,499 
Other expense (income), net (5)118 317 (343)840 
Income tax effect (7)(3,659)(2,438)(16,151)(21,809)
Non-GAAP net income$7,325 $17,712 $85,214 $140,024 
Diluted (loss) earnings per common share
GAAP$(0.45)$0.11 $0.13 $1.19 
Non-GAAP$0.14 $0.34 $1.62 $2.59 
Diluted weighted-average common shares issued and outstanding
GAAP52,622 52,299 52,510 53,871 
Non-GAAP52,852 52,326 52,510 54,019 

Reconciliation of GAAP to Non-GAAP Diluted Weighted-Average
Shares Issued and Outstanding
(Unaudited)
Three Months Ended December 31,Year Ended December 31,
2023202220232022
(In thousands)
Diluted weighted-average shares issued and outstanding52,622 52,299 52,510 53,871 
Weighted-average unvested Walmart restricted shares (10)— 27 — 148 
Anti-dilutive shares due to GAAP net loss230 — — — 
Non-GAAP diluted weighted-average shares issued and outstanding52,852 52,326 52,510 54,019 


GREEN DOT CORPORATION
Supplemental Detail on Non-GAAP Diluted Weighted-Average Common Shares Issued and Outstanding
(Unaudited)
 Three Months Ended December 31,Year Ended December 31,
 2023202220232022
 (In thousands)
Class A common stock outstanding as of December 31:52,816 51,674 52,816 51,674 
Weighting adjustment(194)254 (565)1,825 
Dilutive potential shares:
Stock options— 2 — 29 
Service based restricted stock units165 145 138 160 
Performance-based restricted stock units24 229 52 295 
Employee stock purchase plan41 22 69 36 
Non-GAAP diluted weighted-average shares issued and outstanding52,852 52,326 52,510 54,019 

Reconciliation of Net Income (Loss) to Adjusted EBITDA (1)
(Unaudited)
 Three Months Ended December 31,Year Ended December 31,
 2023202220232022
 (In thousands)
Net (loss) income$(23,603)$5,884 $6,722 $64,212 
Interest expense, net (2)906 112 3,027 255 
Income tax (benefit) expense(2,535)941 7,911 19,709 
Depreciation and amortization of property, equipment and internal-use software (2)16,408 14,220 58,715 57,101 
Stock-based compensation and related employer payroll taxes (2)(3)6,033 3,604 34,288 35,414 
Amortization of acquired intangible assets (2)(4)5,664 5,664 24,257 23,509 
Change in fair value of contingent consideration (2)(4)— — — 300 
Transaction and related acquisition costs (2)(4)— 6 (3)739 
Impairment charges (2)(5)— 130 — 4,264 
Legal settlements and related expenses (2)(5)21,650 (338)23,614 16,021 
Losses in equity method investments (2)(5)24 3,770 9,310 15,648 
Change in fair value of loans held for sale (2)(5)(264)(1,736)(1,365)(2,622)
Realized gain on sale of investments (2)(5)— (135)— (135)
Extraordinary severance expenses (2)(6)1,326 2,948 4,741 3,499 
Other expense (income), net (2)(5)118 317 (343)840 
Adjusted EBITDA$25,727 $35,387 $170,874 $238,754 
Non-GAAP total operating revenues$361,717 $336,630 $1,483,795 $1,423,609 
Adjusted EBITDA/Non-GAAP total operating revenues (adjusted EBITDA margin)7.1 %10.5 %11.5 %16.8 %



GREEN DOT CORPORATION
Reconciliation of Forward Looking Guidance for Non-GAAP Financial Measures to
Projected GAAP Total Operating Revenues (1)
(Unaudited)
FY 2024
Range
LowHigh
(In millions)
Total operating revenues$1,567 $1,617 
Adjustments (8)(9)(17)(17)
Non-GAAP total operating revenues$1,550 $1,600 

Reconciliation of Forward Looking Guidance for Non-GAAP Financial Measures to
Projected GAAP Net Income (1)
(Unaudited)
FY 2024
Range
LowHigh
(In millions)
Net income $12.4 $20.0 
Adjustments (11)157.6 160.0 
Adjusted EBITDA$170.0 $180.0 
Non-GAAP total operating revenues$1,600 $1,550 
Adjusted EBITDA/Non-GAAP total operating revenues (adjusted EBITDA margin)10.6 %11.6 %

Reconciliation of Forward Looking Guidance for Non-GAAP Financial Measures to
Projected GAAP Net Income and GAAP Diluted Weighted-Average Shares Issued and Outstanding (1)
(Unaudited)
FY 2024
Range
LowHigh
(In millions, except per share data)
Net income $12.4 $20.0 
Adjustments (11)65.9 66.0 
Non-GAAP net income$78.3 $86.0 
Diluted earnings per share
GAAP$0.23 $0.37 
Non-GAAP$1.45 $1.59 
Diluted weighted-average shares issued and outstanding
GAAP54.0 54.0 



(1)To supplement Green Dot’s consolidated financial statements presented in accordance with GAAP, Green Dot uses measures of operating results that are adjusted to exclude various, primarily non-cash, expenses and charges. These financial measures are not calculated or presented in accordance with GAAP and should not be considered as alternatives to or substitutes for operating revenues, operating income, net income or any other measure of financial performance calculated and presented in accordance with GAAP. These financial measures may not be comparable to similarly-titled measures of other organizations because other organizations may not calculate their measures in the same manner as Green Dot does. These financial measures are adjusted to eliminate the impact of items that Green Dot does not consider indicative of its core operating performance. You are encouraged to evaluate these adjustments and the reasons Green Dot considers them appropriate.
Green Dot believes that the non-GAAP financial measures it presents are useful to investors in evaluating Green Dot’s operating performance for the following reasons:
•adjusted EBITDA is widely used by investors to measure a company’s operating performance without regard to items, such as non-operating net interest income and expense, income tax benefit and expense, depreciation and amortization, stock-based compensation and related employer payroll taxes, changes in the fair value of contingent consideration, transaction costs, impairment charges, extraordinary severance expenses, certain legal settlement and related expenses, earnings or losses from equity method investments, changes in the fair value of loans held for sale, and other charges and income that can vary substantially from company to company depending upon their respective financing structures and accounting policies, the book values of their assets, their capital structures and the methods by which their assets were acquired;
•securities analysts use adjusted EBITDA as a supplemental measure to evaluate the overall operating performance of companies; and
•Green Dot records stock-based compensation from period to period, and recorded stock-based compensation expenses and related employer payroll taxes, net of forfeitures, of approximately $6.0 million and $3.6 million for the three months ended December 31, 2023 and 2022, respectively. By comparing Green Dot’s adjusted EBITDA, non-GAAP net income and non-GAAP diluted earnings per share in different historical periods, investors can evaluate Green Dot’s operating results without the additional variations caused by stock-based compensation expense and related employer payroll taxes, which may not be comparable from period to period due to changes in the fair market value of Green Dot’s Class A common stock (which is influenced by external factors like the volatility of the public markets and the financial performance of Green Dot’s peers) and is not a key measure of Green Dot’s operations.
Green Dot’s management uses the non-GAAP financial measures:
▪as measures of operating performance, because they exclude the impact of items not directly resulting from Green Dot’s core operations;
▪for planning purposes, including the preparation of Green Dot’s annual operating budget;
▪to allocate resources to enhance the financial performance of Green Dot’s business;
▪to evaluate the effectiveness of Green Dot’s business strategies;
▪to establish metrics for variable compensation; and
▪in communications with Green Dot’s board of directors concerning Green Dot’s financial performance.
Green Dot understands that, although adjusted EBITDA and other non-GAAP financial measures are frequently used by investors and securities analysts in their evaluations of companies, these measures have limitations as an analytical tool, and you should not consider them in isolation or as substitutes for an analysis of Green Dot’s results of operations as reported under GAAP. Some of these limitations are:
▪that these measures do not reflect Green Dot’s capital expenditures or future requirements for capital expenditures or other contractual commitments;
▪that these measures do not reflect changes in, or cash requirements for, Green Dot’s working capital needs;
▪that these measures do not reflect non-operating interest expense or interest income;
▪that these measures do not reflect cash requirements for income taxes;
▪that, although depreciation and amortization are non-cash charges, the assets being depreciated or amortized will often have to be replaced in the future, and these measures do not reflect any cash requirements for these replacements; and
▪that other companies in Green Dot’s industry may calculate these measures differently than Green Dot does, limiting their usefulness as comparative measures.


(2)Green Dot does not include any income tax impact of the associated non-GAAP adjustment to adjusted EBITDA, as the case may be, because each of these adjustments to the non-GAAP financial measure is provided before income tax expense.
(3)This expense consists primarily of expenses for restricted stock units (including performance-based restricted stock units), performance-based stock options and related employer payroll taxes. Stock-based compensation expense is not comparable from period to period due to changes in the fair market value of Green Dot’s Class A common stock (which is influenced by external factors like the volatility of public markets and the financial performance of Green Dot’s peers) and is not a key measure of Green Dot’s operations. Green Dot excludes stock-based compensation expense from its non-GAAP financial measures primarily because it consists of non-cash expenses that Green Dot does not believe are reflective of ongoing operating results. Green Dot also believes that it is not useful to investors to understand the impact of stock-based compensation to its results of operations. Further, the related employer payroll taxes are dependent upon volatility in Green Dot's stock price, as well as the timing and size of option exercises and vesting of restricted stock units, over which Green Dot has limited to no control. This expense is included as a component of compensation and benefits expenses on Green Dot's consolidated statements of operations.
(4)Green Dot excludes certain income and expenses that are the result of acquisitions. These acquisition-related adjustments include items such as transaction costs, the amortization of acquired intangible assets, changes in the fair value of contingent consideration, settlements of contingencies established at time of acquisition and other acquisition related charges, such as integration charges and professional and legal fees, which result in Green Dot recording expenses or fair value adjustments in its GAAP financial statements. Green Dot analyzes the performance of its operations without regard to these adjustments. In determining whether any acquisition-related adjustment is appropriate, Green Dot takes into consideration, among other things, how such adjustments would or would not aid in the understanding of the performance of its operations. These items are included as a component of other general and administrative expenses on Green Dot's consolidated statements of operations, as applicable for the periods presented.
(5)Green Dot excludes certain income and expenses that are not reflective of ongoing operating results. It is difficult to estimate the amount or timing of these items in advance. Although these events are reflected in Green Dot's GAAP financial statements, Green Dot excludes them in its non-GAAP financial measures because Green Dot believes these items may limit the comparability of ongoing operations with prior and future periods. These adjustments include items such as amortization attributable to deferred financing costs, impairment charges related to long-lived assets, earnings or losses from equity method investments, legal settlements and related expenses, changes in the fair value of loans held for sale, realized gains on investment securities and other income and expenses, as applicable for the periods presented. In determining whether any such adjustment is appropriate, Green Dot takes into consideration, among other things, how such adjustments would or would not aid in the understanding of the performance of its operations. Each of these adjustments, except for amortization of deferred financing costs, earnings and losses from equity method investments, fair value changes on loans held for sale, and realized gains on investment securities, which are all included below operating income, are included within other general and administrative expenses on Green Dot's consolidated statements of operations.
During the three months ended December 31, 2023, Green Dot accrued an estimated liability of $20 million related to a proposed consent order it received from the Federal Reserve Board relating principally to various aspects of compliance risk management, including consumer compliance, as well as compliance with anti-money laundering regulations. The accrual is included within legal settlements and related expenses, a component of other general and administrative expenses as discussed above.

(6)During the three and twelve months ended December 31, 2023, Green Dot recorded charges of $1.3 million and $4.7 million, respectively, related to extraordinary severance expenses, which were paid out in connection with reductions in force and other extraordinary involuntary terminations of employment. Although severance expenses may arise throughout the fiscal year, Green Dot believes the nature of these extraordinary costs are not indicative of its core operating performance. This expense is included as a component of compensation and benefits expenses on Green Dot's consolidated statements of operations.
(7)Represents the tax effect for the related non-GAAP measure adjustments using Green Dot's year to date non-GAAP effective tax rate. It also excludes both the impact of excess tax benefits related to stock-based compensation and the IRC §162(m) limitation that applies to performance-based restricted stock units and stock options expense as of December 31, 2023.
(8)Represents commissions and certain processing-related costs associated with BaaS products and services where Green Dot does not control customer acquisition. This adjustment is netted against Green Dot's B2B Services revenues when evaluating segment performance.
(9)Represents other non-interest investment income earned by Green Dot Bank. This amount is included along with operating interest income in Green Dot's Corporate and Other segment since the yield earned on these investments are generated on a recurring basis and earned similarly to its investment securities available for sale.
(10)Represents the weighted average of the unvested balance of restricted shares issued to Walmart in January 2020. Walmart is entitled to voting rights and participate in any dividends paid on the unvested balance and therefore, the shares are included in the computation of non-GAAP diluted earnings per share.


(11)These amounts represent estimated adjustments for items such as income taxes, depreciation and amortization, employee stock-based compensation and related employer taxes, amortization attributable to deferred financing costs, extraordinary severance expenses, and earnings and losses from equity method investments. Employee stock-based compensation expense includes assumptions about the future fair value of the Company’s Class A common stock (which is influenced by external factors like the volatility of public markets and the financial performance of the Company’s peers).

v3.24.0.1
COVER PAGE
Feb. 27, 2024
Cover [Abstract]  
Document Type 8-K
Document Period End Date Feb. 27, 2024
Entity Registrant Name Green Dot Corp
Entity Central Index Key 0001386278
Amendment Flag false
Entity Incorporation, State or Country Code DE
Entity File Number 001-34819
Entity Tax Identification Number 95-4766827
Entity Address, Address Line One 114 W 7th Street, Suite 240
Entity Address, City or Town Austin,
Entity Address, State or Province TX
Entity Address, Postal Zip Code 78701
City Area Code (626)
Local Phone Number 765-2000
Written Communications false
Soliciting Material false
Pre-commencement Tender Offer false
Pre-commencement Issuer Tender Offer false
Title of 12(b) Security Class A Common Stock, $0.001 par value
Trading Symbol GDOT
Security Exchange Name NYSE
Entity Emerging Growth Company false
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