MetLife Worldwide Benefits Launches New Program to Help Globally-Mobile Employees Understand their Benefits
March 07 2023 - 8:00AM
Business Wire
MetLife, Inc. (NYSE: MET) today announced an enhancement to the
onboarding process for MetLife Worldwide Benefits members that
offers globally-mobile employees a personalized benefits
communication experience throughout the first year of their
assignment. According to MetLife’s Annual 2022 Expat Employee
Benefit Trends Study, 65 percent of globally-mobile employees are
looking for more relevant benefits information. The new program was
designed to give them the information they need when embarking on a
new assignment.
The member welcome journey includes a series of customized
informational email communications that target each employee’s
unique needs and are delivered when a member hits certain
milestones in their assignment. With candid, straightforward
messaging grounded in insights, the seamless experience equips
globally-mobile employees to make confident, informed decisions and
understand all their MetLife benefits and resources.
“MetLife is known for innovative offerings, which continue to
support our purpose of helping our customers build a more confident
future,” said Fernando Jaime, vice president, MetLife Worldwide
Benefits. “Globally-mobile employees face challenges when taking on
new assignments, and this type of targeted experience provides them
with the information they need to confidently meet those challenges
head on,” he added.
From understanding important policy documents to using an ID
card to submitting claims, it can be difficult for employees to
understand their benefits, especially during a global assignment.
This new benefits communication program uses a high-touch, tailored
approach throughout every stage of an assignment, leveraging market
research, breadth of tools and resources, and more than 150 years
of experience in the market.
Learn more about the member welcome journey, member onboarding
process and client implementation process by visiting
https://www.metlife.com/global-employee-benefits/globally-mobile-solutions/employee-experience/onboarding-and-implementation/.
Brokers and clients can find valuable information and resources on
all MetLife Worldwide Benefits products and services available to
them by visiting MetLifeWorldwide.com.
About MetLife Worldwide
Benefits
MetLife Worldwide Benefits personalized solutions for
globally-mobile employees have been in existence for nearly 60
years. MetLife Worldwide Benefits products are underwritten by
Delaware American Life Insurance Company, a MetLife affiliate
domiciled at 600 North King Street, Wilmington, DE, 19801, and
other affiliates. For more information, visit
www.metlifeworldwide.com
About MetLife
MetLife, Inc. (NYSE: MET), through its subsidiaries and
affiliates (“MetLife”), is one of the world’s leading financial
services companies, providing insurance, annuities, employee
benefits and asset management to help individual and institutional
customers build a more confident future. Founded in 1868, MetLife
has operations in more than 40 markets globally and holds leading
positions in the United States, Japan, Latin America, Asia, Europe
and the Middle East. For more information, visit
www.metlife.com.
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Kimberly Prime 908-524-5674 kprime@metlife.com
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