GUANGZHOU, China, Dec. 2, 2021 /PRNewswire/ -- Industrial networks
have encouraged more connections and enabled the Internet of Things
in homes and workplaces. As the world grows more connected,
businesses of today need to balance digitalization's rewards and
risks to avoid pitfalls while maximizing operational efficiency.
Jun Yang, Co-Founder, Director and
Chief Technology Officer of Dada Group, China's leading local on-demand delivery
and retail platform, spoke at CNBC's East Tech West 2021 held in
Nansha, Guangzhou. Yang shared his
insights into the opportunities and challenges springing forth from
the fast-paced digitalization of the business world as well as
Dada's tried and tested solutions that are playing a part in
shaping the future of the hyperlocal-ecommerce retail space in
China.
From one-hour delivery to mere minutes, Dada partners with
JD.com to roll out "Shop Now"
Ahead of this year's Double 11 shopping extravaganza, Dada Group
teamed up with JD.com, a leading Chinese e-commerce platform, to
launch Shop Now, a new retail service allowing 550 million active
platform users to purchase a wide range of premium products from
businesses in their vicinity while ensuring super-fast delivery
times as low as tens of minutes. Products featured in the "Shop
Now" page on JD.com's app can be delivered to shoppers' doorstep in
an hour or less from stores within a radius of 3-5 kilometers. The
Shop Now service is backed by Dada's nationwide rider fleet and
pioneering on-demand logistics solution that addresses key
challenges involving order fulfillment of on-demand delivery from
warehousing to item pickup and handover.
On the day of November 11, the
average delivery time of on-demand orders was only 23 minutes.
During the whole promotion period, the delivery volume of
pharmaceutical products increased 2.3 times year on year, and the
average delivery time was less than 20 minutes. More than 150,000
offline retail stores on JDDJ took part in this year's Double 11
shopping extravaganza and the platform's single-day sales hit a
record. During the 11-day event, sales across the platform
increased by more than 100% year on year.
"The launch of Shop Now has redefined the e-commerce experience
by upgrading JD.com's on-demand retail model, enabling customers to
enjoy ultra-fast, convenient, and high-quality online shopping.
Cooperation with JD.com not only boosted profit and operation
efficiency for its partners but also served as a springboard for
Dada from which it has launched itself to be the leader in the
instant needs market," said Dada co-founder Yang, who has served as
the Company's Chief Technology Officer since its inception, and a
director since the IPO and is responsible for the management and
development of Dada's technology, products, data, and corporate
strategies.
A panorama of on-demand warehousing-picking-delivery
services
As a SaaS product that enables retailers to drive O2O sales
while streamlining operations, Dada Haibo System, a
systematic, digitalized and standardized platform independently
developed by Dada, integrates the operations of marketing,
products, users, account reconciliation and order fulfillment which
has significantly improved operating efficacies and reduced cost
for a lot of leading retailers in China. During Singles
Day Festival, Dada Haibo system was adopted by more than 5000
retail stores. The omni-channel orders served by Haibo were 2.5
times more during the Festival compared to the year
prior.
In early November, Dada released the Panorama of its On-Demand
Warehousing-Picking-Delivery Services, which detailed major
improvements in critical processes in online fulfillment
operations, including warehousing, picking and delivery services.
Relying on Dada Haibo system, Canghai system and Smart Logistics
system, Dada upgraded its all-process capabilities to bring a
convenient shopping experience to both retail merchants and
consumers.
A more open attitude to embrace future technological
exploration
Dada Unmanned Delivery Operation system and Dada Smart Delivery
SaaS System dazzled during this year's Singles Day Festival for the
first time. Adopted by Sam's Club, 7 Fresh and Yonghui, the system
helps supermarkets automate order distribution, manage package
loading, and complete delivery operations based on optimal
pre-planned routes.
Qiang Wang, Vice President of JD.com and Head of the Intelligent
Supply Chain Department of JD Logistics (JDL), demonstrated the
efforts of JD Logistics in autonomous delivery vehicles on open
roads. JD Logistics has close cooperation with Dada Group in
last-mile delivery, jointly helping retail merchants improve
efficiency and reduce cost. The launch of Dada's autonomous
delivery operation open system has accelerated the scale, enriched
scenarios and normalized the use of the unmanned distribution
service.
Based on Dada Now's self-developed Smart Logistics System and
Big Data Platform, Dada Smart Delivery SaaS System provides
integrated delivery solutions, including an operation platform,
merchant application, and rider application, to empower retail
chain brands and delivery service providers to improve their
delivery and management efficiency. "Dada's autonomous delivery
open system paves the way for the large-scale application of
unmanned delivery services for the crucial last-mile of delivery.
As the establisher of the unmanned delivery ecosystem, Dada also
aims to link its upstream and downstream partners and scale up the
R&D of the software and infrastructure for autonomous delivery
services as part of its latest effort to accelerate the transition
to the era of smart delivery," said Yang.
Lei Maofeng, the Deputy General Manager of Business Operations
of WeChat Pay, a payment platform by Tencent Holdings, also joined the panel
discussion, which is themed "Acceleration in Digitalization" and
hosted by CNBC Beijing Correspondent Evelyn Cheng.
About Dada Group
Dada Group is a leading platform of local on-demand retail and
delivery in China. It operates
JDDJ, one of China's largest local
on-demand retail platforms for retailers and brand owners, and Dada
Now, a leading local on-demand delivery platform open to merchants
and individual senders across various industries and product
categories. The Company's two platforms are inter-connected and
mutually beneficial. The Dada Now platform enables an improved
delivery experience for participants on the JDDJ platform through
its readily accessible fulfillment solutions and strong on-demand
delivery infrastructure. Meanwhile, the vast volume of on-demand
delivery orders from the JDDJ platform increases order volume and
density for the Dada Now platform. In June
2020, Dada Group began trading on the Nasdaq Global Market,
under the ticker symbol "DADA."
About CNBC East Tech West 2021
East Tech West is an invite-only retreat held in Guangzhou, which brings together those at the
cutting edge of the technology industry and leading investors from
across the world. Each year, the event organizer designs an agenda
that include sessions focused on practical solutions, international
collaboration, and global viewpoints, hearing from pioneers of the
digital economy, rising stars, and tech giants navigating the
immediate impact of the crisis, while charting a course towards a
post-pandemic future.
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SOURCE Dada Group