HOLMDEL, N.J., April 2, 2020 /PRNewswire/ -- Vonage
(Nasdaq: VG), a global leader in business cloud communications, has
launched new capabilities to its portfolio of Vonage APIs via the
Verify API. The Verify API allows developers of applications to
protect against fraudulent sign-ups by deploying two factor
authentication (2FA) over messaging and voice channels. With custom
workflows and events, and Bring Your Own PIN capabilities, Vonage
now gives developers and enterprises even more control over the two
factor authentication process.
With the Verify API, businesses can easily identify and validate
genuine customers via 2FA, protecting against fraud, building trust
and increasing customer conversion across channels. With the
ability to manage their own PIN codes, security-minded businesses
with strict internal policies can now deploy Verify to their
end-users even faster and with greater control.
"In today's hyper-connected and digital world, fraud is a real
concern and not having the ability to verify users can negatively
impact your business, including customer retention and brand
equity," said Roland Selmer, VP of
API Product Management for Vonage. "The Verify API now not only
gives customers the ability to authenticate end-users via their
preferred channel, but to customize the failover workflow process
with no coding or development required. This puts total control in
the hands of the enterprise customer, ensuring instant global reach
and improved customer acquisition, with less code and less
complexity."
With the new Verify workflows capabilities, the service allows
customers to prioritize their preferred channels and to customize
the failover sequence for sending custom pin codes, driving higher
conversions and higher levels of security.
"Authentication is more important now than ever before. To
protect against fraud, organizations require robust systems that
can withstand increasingly sophisticated threats," said
Raul Castanon, Senior
Analyst-Workforce Collaboration for 451 Research. "At the same
time, these systems must be flexible and provide a positive user
experience for legitimate users. These requirements are not
mutually exclusive; The Vonage Verify API enables users to
customize their experience according to their preferences while
also supporting and leading to a higher level of security."
Learn more about the Vonage Verify API.
About Vonage
Vonage is redefining business communications once again. We're
making communications more flexible, intelligent, and personal, to
help enterprises the world over, stay ahead. We provide unified
communications, contact centers and programmable communications
APIs, built on the world's most flexible cloud communications
platform. True to our roots as a technology disruptor, our flexible
approach helps us to better serve the growing collaboration,
communications, and customer experience needs of companies, across
all communications channels.
Vonage Holdings Corp. is headquartered in New Jersey, with offices throughout
the United States, Europe, Israel, Australia and Asia. To follow Vonage on Twitter, please
visit www.twitter.com/vonage. To become a fan on Facebook, go to
www.facebook.com/vonage. To subscribe on YouTube, visit
www.youtube.com/vonage.
(vg-a)
View original content to download
multimedia:http://www.prnewswire.com/news-releases/vonage-launches-new-capabilities-for-its-verify-api-301033596.html
SOURCE Vonage