SolarWinds Integrates AppOptics With Loggly and Papertrail to Enhance APM Solution
June 26 2019 - 6:30AM
SolarWinds (NYSE:SWI), a leading provider of powerful and
affordable IT management software, today announced a new
integration between AppOptics™, the company’s SaaS-based
application performance monitoring solution, and its Loggly® and
Papertrail™ cloud-hosted log monitoring and log analytics
solutions. AppOptics together with Loggly and Papertrail now
combine application performance management (APM), distributed
tracing, and log management to help technology professionals
identify performance and availability issues before they affect
users, pinpoint the root cause, and significantly reduce mean time
to repair (MTTR).
In a busy application with thousands of requests per minute, it
can be difficult to understand which logs belong to a specific
request and which relate to the performance exception in question.
Enabled by a shared agent across AppOptics, Loggly, and Papertrail,
the new integration helps users avoid the manual, time-intensive
work of reviewing countless logs, finding errors, and sorting
through to guess the root cause. Now tech pros can have a clear,
direct, and immediate view from specific application performance
issues to all related logs and events. From automating application
instrumentation to tracing requests from end to end and inserting a
shared trace ID into the logs, these products come together to
enable immediate identification of the precise logs involved.
“Troubleshooting is a massive pain point in application
performance management, especially when you add a high volume of
distributed apps to the mix. There are thousands of requests a
minute and log lines so close together, it’s incredibly time
consuming to pinpoint the source of an issue,” said Denny LeCompte,
general manager, application management, SolarWinds. “By
integrating AppOptics with Loggly and Papertrail, we help to
eliminate the guessing game from the process. Trace IDs can provide
the necessary clarity, making our products faster, more precise,
and better able to serve our tech pros so they can decrease time
spent troubleshooting.”
From the trace view in AppOptics, users simply click “search
logs” and jump into Loggly or Papertrail to find directly related
logs and messages pertaining to the trace ID immediately available.
Working from Loggly or Papertrail, the trace ID from AppOptics is
automatically inserted in the exception log line. With the trace ID
in the log line, the Loggly or Papertrail user can find all the
relevant logs and identify the issue.
The integrated SolarWinds® APM products are designed to help
tech pros managing applications, whether they’re application
operations engineers responding to alerts and resolving them
quickly, developers debugging application issues using logs, or
DevOps teams identifying errors while building solutions.
Pricing and AvailabilityAppOptics, Loggly, and
Papertrail are part of the SolarWinds application performance
management (APM) portfolio also including Pingdom®. These products
can be used individually to help ensure the performance and
availability of custom applications and websites or used together
to maintain full-stack visibility.
For more information on SolarWinds APM products and pricing,
visit the SolarWinds website or call +1-866-530-8100.
Additional Resources
- Webinar – Simplify Troubleshooting With Context in Your Logs on
July 18 at 11 a.m. CT
- Video case study – Making the 24/7 Customer Experience Possible
Through Monitoring
- Report – Driving Business Performance Through Application
Performance Management
Connect with SolarWinds
#SWIproducts
About
SolarWindsSolarWinds (NYSE:SWI) is a leading
provider of powerful and affordable IT infrastructure management
software. Our products give organizations worldwide, regardless of
type, size or IT infrastructure complexity, the power to monitor
and manage the performance of their IT environments, whether
on-premises, in the cloud, or in hybrid models. We continuously
engage with all types of technology professionals—IT operations
professionals, DevOps professionals, and managed service providers
(MSPs)—to understand the challenges they face maintaining
high-performing and highly available IT infrastructures. The
insights we gain from engaging with them, in places like
our THWACK online community, allow us to build products
that solve well-understood IT management challenges in ways that
technology professionals want them solved. This focus on the user
and commitment to excellence in end-to-end hybrid IT performance
management has established SolarWinds as a worldwide leader in
network management software and MSP solutions. Learn more today
at www.solarwinds.com.
The SolarWinds, SolarWinds & Design, Orion, and THWACK
trademarks are the exclusive property of SolarWinds Worldwide, LLC
or its affiliates, are registered with the U.S. Patent and
Trademark Office, and may be registered or pending registration in
other countries. All other SolarWinds trademarks, service marks,
and logos may be common law marks or are registered or pending
registration. All other trademarks mentioned herein are used for
identification purposes only and are trademarks of (and may be
registered trademarks of) their respective companies.
© 2019 SolarWinds Worldwide, LLC. All rights reserved.
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MEDIA CONTACTS: |
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Emily Mullen |
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Courtney Cantwell |
Archetype |
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SolarWinds |
Phone: +1-212-331-8422 |
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Phone: +1-512-682-9379 |
emily.mullen@archetype.co |
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pr@solarwinds.com |
A photo accompanying this announcement is available at
https://www.globenewswire.com/NewsRoom/AttachmentNg/bf444f61-a212-4756-93fd-0254a2c6830f
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