INDIANAPOLIS, June 27, 2018 /PRNewswire/ -- Simon, a global
leader in premier shopping, dining, entertainment and mixed-use
destinations, today announced the expansion of its Happy Returns
service to enable more shoppers to return online purchases at
participating Simon Guest Services locations for immediate
refunds.
"We are thrilled to be Happy Returns' retail venue of choice and
expand this very popular service to 16 additional centers," said
Andy Hutcherson, Simon's Senior Vice
President of Innovation & Customer Experience. "This service
provides a hassle-free return experience and the opportunity for
our guests to find what they really need at our centers – all in
the same trip."
Shoppers can return items from select online retailers to Simon
Guest Services for an immediate credit using the Happy Returns'
platform, thereby eliminating the need to pack, ship and wait for
refunds. Simon Guest Services locations are open during regular
mall hours.
Additional Simon locations to offer the Happy Returns service
include:
|
Barton Creek
Square
|
Austin, TX
|
|
Brea
Mall®
|
Brea, CA
|
|
Dadeland
Mall
|
Miami
|
|
Del Amo Fashion
Center®
|
Torrance, CA (Los
Angeles)
|
|
Grapevine
Mills®
|
Grapevine, TX
(Dallas)
|
|
Fashion
Valley
|
San Diego
|
|
Menlo Park
Mall
|
Edison, NJ (New
York)
|
|
Ross Park
Mall
|
Pittsburgh
|
|
SouthPark
|
Charlotte
|
|
Tacoma
Mall
|
Tacoma
|
|
The
Domain®
|
Austin, TX
|
|
The Fashion Mall at
Keystone
|
Indianapolis
|
|
The Shops at
Clearfork
|
Fort Worth
|
|
The Shops at Mission
Viejo
|
Mission Viejo, CA
(Los Angeles)
|
|
The Shops at
Riverside®
|
Hackensack, NJ (New
York)
|
|
Woodfield
Mall
|
Schaumburg, IL
(Chicago)
|
Pilot properties continuing the Happy Returns service
include:
|
King of
Prussia®
|
Philadelphia
|
|
Lenox
Square®
|
Atlanta
|
|
The Fashion Centre at
Pentagon City
|
Arlington, VA
(Washington, D.C.)
|
|
The
Galleria®
|
Houston
|
|
Stanford Shopping
Center
|
Palo Alto, CA (San
Jose)
|
About Simon
Simon is a global leader in the ownership
of premier shopping, dining, entertainment and mixed-use
destinations and an S&P 100 company (Simon Property Group,
NYSE:SPG). Our properties across North
America, Europe and
Asia provide community gathering
places for millions of people every day and generate billions in
annual sales. For more information, visit simon.com.
About Happy Returns
Happy Returns is solving the #1
pain point of e-commerce: returns. Happy Returns does this by
providing a seamless integrated system of technology, service, and
logistics that gives shoppers the frictionless returns experience
they want and retailers the low-cost and efficient service they
require. Happy Returns operates a national network of 120 Return
Bar locations in 20 metro areas staffed by friendly, well-trained
Returnista™ return specialists located in premier shopping centers,
independent boutiques, and other convenient spots. The
company is based in Santa Monica,
California, and its investors include USVP, Upfront Ventures
and Lowercase Capital.
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SOURCE Simon