Progress Fuels Innovation with Launch of Progress Labs; Cognitive Chatbot is First Product Release
March 13 2018 - 5:00AM
Business Wire
Progress internal incubator program inspires,
enables and supports new ideas; driving innovation in application
development technologies
Progress (NASDAQ: PRGS), the leading provider of application
development and deployment technologies, today publicly announced
Progress Labs, the technology incubator in which Progress team
members create, test, and bring their innovative ideas to life. As
a result of the Progress Labs pilot program run in 2017, Progress
Labs has already launched its first product, Progress® NativeChat™,
the artificial intelligence-driven platform for creating and
deploying chatbots.
“Innovation comes in many forms from many places, and we believe
that our talented employees possess the ideas that will carry
Progress and our customers into the future,” said Dmitri Tcherevik,
Chief Technology Officer, Progress. “With the establishment of
Progress Labs, we’re giving our best and brightest a unique
opportunity to explore their ideas with the full support of an
established technology leader, with the goal of driving new value
to our customers over time.”
Progress Labs was established to surface innovative ideas within
Progress, and to nurture and harness these ideas so they can be
developed as a part of the company’s product offerings. Each year,
Progress Labs commissions a new set of teams that will test
innovative ideas through a sequence of experiments carefully
designed to prove their economic and customer value. Those selected
to participate are freed from their day-to-day responsibilities to
focus entirely on their incubator projects which last one to a
maximum of two years.
The pilot program for Progress Labs took place in 2017 in which
one project was selected and cultivated through the Progress Labs
methodologies and practices. This project came to fruition in the
form of a new product offering – announced today, Progress
NativeChat, the AI-driven platform for creating and deploying
chatbots. Progress NativeChat enables customer service teams to
automate routine interactions, freeing service personnel to deliver
better experiences by focusing on higher value-added customer
interactions. Unlike other chatbot technologies, the NativeChat
solution is based on patent pending CognitiveFlow technology with
the ability to self-learn as interactions evolve. Progress
NativeChat is offered in 72 languages. For more information about
Progress NativeChat, click here.
With ideas exploring augmented, virtual reality, blockchain,
edge computing for IoT, new AI-based applications and more, a
multitude of new Progress Labs applications are already in hand
with the next cohort underway. For more information about Progress
Labs and to track the progress of future cohorts, please click
here.
Additional Resources
- Follow Progress
on Twitter, Facebook, LinkedIn and Google+
- Read the Progress blog
About ProgressProgress (NASDAQ: PRGS) offers the leading
platform for developing and deploying mission-critical business
applications. Progress empowers enterprises and ISVs to build and
deliver cognitive-first applications, that harness big data to
derive business insights and competitive advantage. Progress offers
leading technologies for easily building powerful user interfaces
across any type of device, a reliable, scalable and secure backend
platform to deploy modern applications, leading data connectivity
to all sources, and award-winning predictive analytics that brings
the power of machine learning to any organization. Over 1,700
independent software vendors, 100,000 enterprise customers, and two
million developers rely on Progress to power their applications.
Learn about Progress at www.progress.com or +1-800-477-6473.
Progress and NativeChat are trademarks or registered trademarks
of Progress Software Corporation and/or one of its subsidiaries or
affiliates in the US and other countries. Any other trademarks
contained herein are the property of their respective owners.
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version on businesswire.com: http://www.businesswire.com/news/home/20180313005404/en/
ProgressKim Baker, 1 888-365-2779pr@progress.com
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