IT departments of all sizes are facing the unique challenge
of tighter budgets colliding with higher expectations.
NEW
YORK, July 18, 2024 /PRNewswire/ -- BetterCloud,
the premier SaaS Management Platform provider, released the results
of its annual State of SaaSOps 2024 report, the definitive industry
report on how Software-as-a-Service (SaaS) is evolving and the
impact on IT departments. It is the longest running survey in the
SaaS Operations category, based on feedback from thousands of IT
professionals of all levels and company sizes since 2012. This
year's results reveal IT being stretched like never before, driven
by increasingly tighter budgets and higher employee
expectations.
"The past 12 months was about consolidation
and reduction in IT" - David
Politis, Founder of BetterCloud
The BetterCloud research report shows that for the first time
ever the number of SaaS applications in the technology stack at
companies decreased. After years of continuous growth, peaking in
2022 at 130 SaaS applications on average per company, the latest
data reveals that the number dropped by 14% to 112 in 2023.
"The data clearly shows that the past 12 months was a year of
consolidation and reduction in IT," stated David Politis, Founder & Chairman of
BetterCloud, the pioneer of the SaaSOps category. "It's more
challenging than I've ever seen. IT teams are bearing the brunt of
it with IT-to-Employee ratios getting worse. But I'm optimistic. I
think next year we're going to look back on 2024 and see how
today's constraints and limitations opened the door for creativity
and innovation."
The reversal in SaaS application growth at companies is driven
by a reduction in SaaS spending last year. Over half the
respondents (52%) felt that there's more scrutiny in SaaS
purchasing than before. Which is not surprising given the current
economic climate and that companies report wasting on average more
than $135,000 in unused software
licenses. While the key to reducing waste in SaaS spend is having a
clear picture of what is being spent and how that software is being
used, unfortunately almost a third of companies (29%) report having
insufficient visibility and insight into their SaaS spend. The
impact of this blind spot is significant, with 31% of automation
leaders reporting that they're challenged to identify file security
risks.
The report found that security and excessive software
expenditure are top of mind for IT professionals. The biggest
concerns when managing their SaaS technology stacks are:
- Securing SaaS applications (31%)
- Keeping up with operational tasks, such as onboarding new
employees (26%)
- Managing SaaS application license costs (25%)
To dive deeper into the State of SaaSOps 2024 survey results,
join David Politis in a live webinar
on July 24, 2024, at 3PM ET / 12PM PT,
as he explores the latest insights and implications for the IT and
Finance departments. Register for the webinar here.
To receive a complementary copy of the complete State of SaaSOps
2024 report please visit the download page.
For more information on intelligently driving SaaS and spend
management, visit
https://www.bettercloud.com/platform/spend-management/.
About BetterCloud
BetterCloud is the premier SaaS Management Platform,
transforming employee experiences, optimizing operational
efficiency, centralizing data protection, and managing software
expenditures intelligently. With extensive integrations and no-code
workflow automation, BetterCloud ensures you never manually onboard
or offboard employees again. Trusted by thousands of customers and
over 2 million users, BetterCloud oversees $35B in annual SaaS transactions. For more
information visit https://www.bettercloud.com/.
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SOURCE BetterCloud