Perceptyx Launches Activate, HR’s Missing Link Between Employee Insight and Impact
April 24 2024 - 4:00AM
Perceptyx, the global leader in employee experience (EX)
transformation, today launched Activate, the industry’s first
solution to a perennial HR problem: how to realize true
organization-wide change based on employee insights.
Activate is the highly anticipated integration of behavioral
science pioneer Humu, which Perceptyx acquired in 2023, into the
Perceptyx Platform. The solution addresses the missing element in
most employee listening programs: continuously acting on employee
feedback to realize change throughout an entire organization.
“The challenge facing organizations is not a lack of more
insights. What they need is to be able to quickly and easily
convert the insights they have into action, by influencing
behaviors and creating positive habits at every level in the
organization so true change can happen,” said John Borland, CEO at
Perceptyx.
Employee listening programs often fail to achieve the desired
organizational impact because HR leaders rely on overburdened
managers to drive it. For their part, managers need help knowing
what to do and where to focus—often addressed via insights—but
perhaps more importantly, how to take action. Activate solves this
problem with its two core elements:
- AI-Assisted Action Planning takes the insights
generated across listening programs to proactively identify the top
areas managers should focus on and suggests an action plan to
address those items.
- Intelligent Nudging proactively and smartly
delivers science-backed behavioral-based nudges to managers and
employees, giving them the skills and knowledge they need to take
those actions and develop better habits over time. All nudges are
delivered within the flow of work (for example, via Microsoft
Teams, Slack, email or, for deskless workers, wherever makes most
sense in the context of their work), making them easily and
immediately implementable.
For example, an organization could identify through listening
that employees in a specific department don’t feel well positioned
to grow and develop in their career. Perceptyx Activate solves the
problem by tackling it from all angles:
- Provides the manager with a proposed action plan to help them
support the career development of their team.
- The manager can customize the plan, make commitments, set
goals, and involve team members in taking action as well.
- As the plan rolls out, the manager receives intelligent nudges
with detailed guidance on actions they can take in support of
career planning—for example, using upcoming team or 1:1 meetings to
help each direct report reflect on their career goals or identify
barriers to growth. Nudges are personalized to the manager’s own
priorities, job level, or function, and updated in real-time in
line with the latest insights.
- Additionally, each employee in the department will receive
their own relevant nudges tied to career planning, as well as their
own personal priorities, thus activating all employees.
- The manager tracks progress against the plan in their own
dashboard. Meanwhile, HR leaders are able to see how the
organization as a whole is engaging with the nudges, discover which
themes are most important to employees, and track progress against
the company-wide action plan.
Employers increasingly understand that employee listening is
directly connected to core business objectives such as innovation,
customer satisfaction, productivity, and financial performance. In
fact, according to Perceptyx’s State of Employee Listening report,
organizations with mature listening programs are 6x more likely to
exceed their financial targets than those without. However, for
those gains to be realized, organizations must truly act on
employee feedback.
“If valuable insights sit gathering dust in traditional reports
or action plans, there will be no material change to the business.
Worse, there could be a negative impact as employees become
frustrated with the lack of action and start to believe their
feedback is falling on deaf ears,” said Sarah Foster, head of
behavioral science at Perceptyx. “Our Intelligent Nudges are proven
to be effective at changing behaviors and driving action. In one
study, 96% of nudge recipients reported seeing positive
transformation.”
Perceptyx customer, Matthew Gosney, Vice President,
Organizational Development at UCHealth, added, "Busy leaders want
to positively impact their teams. What they often lack is clear
direction on what actions are most influential for those they lead
and the time to implement. Intelligent Nudges are an innovative
solution that helps bridge the gap between leaders’ intentions and
actions. When leaders are provided with impactful actions that fit
within their flow of work, their full potential is unlocked."
Activate is available today in the Perceptyx People Insights
Platform. For more information, visit
http://go.perceptyx.com/platform/activate.
Perceptyx will further explore the theme of HR leaders as agents
of organizational change in an upcoming virtual roundtable to be
hosted Wednesday, May 1st. Panelists for the free, live session
include Laszlo Bock, Advisor with General Catalyst
Partners, former Google CHRO and Humu Co-founder, and NYT
Best-Selling Author of “Work Rules”; Stacia Garr,
Co-founder and Principal Analyst, RedThread Research; Terry
VanQuickenborne, Vice President of Research, The Josh
Bersin Company; and Dallis Howard-Crow, CHRO at
UCHealth. Al Adamsen SVP of Leader and Workforce
Transformation for Perceptyx will serve as host. Visit the
Perceptyx web site to register.
About PerceptyxPerceptyx is the Employee
Experience (EX) transformation company, providing enterprise-grade
employee listening, analytics, and behavioral science that
activates people and delivers business impact. More than 600 global
enterprises, including one-third of the Fortune 100, use
Perceptyx’s multi-channel employee listening, AI-powered
recommendations, and personalized coaching to close the loop
between insights and action. With an unrivaled technology platform
and an in-house team of EX Experts, Perceptyx makes it easy for
managers, HR executives, and business leaders to align their key
business and talent priorities and drive positive organizational
change.
Media Contact:Brianna BruinsmaFirebrand
Communicationsperceptyx@firebrand.marketing415 848 9175