TIDMHSBA

RNS Number : 3077D

HSBC Holdings PLC

27 October 2020

27 OCTOBER 2020

HSBC HOLDINGS PLC

3Q20 EARNINGS RELEASE

Noel Quinn, Group Chief Executive, said:

"These were promising results against a backdrop of the continuing impacts of Covid-19 on the global economy. I'm pleased with the significantly lower credit losses in the quarter, and we are moving at pace to adapt our business model to a protracted low interest rate environment. We are accelerating the transformation of the Group, moving our focus from interest-rate sensitive business lines towards fee-generating businesses, and further reducing our operating costs. We also intend to increase our rate of investment in Asia, particularly in wealth, the Greater Bay Area, south Asia, trade finance and sustainable finance.

The Group's capital and liquidity ratios strengthened further in the quarter despite the challenging economic conditions. A decision on whether to pay a dividend for the 2020 financial year will depend on economic conditions in early 2021, and be subject to regulatory consultation. We will seek to pay a conservative dividend if circumstances allow."

Financial performance (vs. 3Q19)

-- Reported profit after tax down 46% to $2.0bn and reported profit before tax down 36% to $3.1bn, mainly from lower revenue. Results in 3Q20 included our share of an impairment of goodwill by our associate, The Saudi British Bank ('SABB'), of $0.5bn. Adjusted profit before tax down 21% to $4.3bn.

-- Our operations in Asia continued to perform resiliently with reported profit before tax in 3Q20 of $3.2bn, despite interest rate headwinds.

-- Reported revenue down 11% to $11.9bn, reflecting the impact of interest rate reductions on our deposit franchises across all global businesses, partly offset by favourable market impacts in life insurance manufacturing. Reported revenue was also partly offset by a favourable movement in credit and funding valuation adjustments and higher revenue in Global Markets.

-- Net interest margin ('NIM') of 1.20%, down 36 basis points ('bps') from 3Q19. NIM was down 13bps from 2Q20, reflecting the continuing impact of interest rate reductions due to the Covid-19 outbreak.

-- Reported expected credit losses and other credit impairment charges ('ECL') down $0.1bn to $0.8bn. The 3Q20 charge reflected a stabilisation of the forward economic outlook from 2Q20, while wholesale stage 3 charges were in part offset by increased releases related to historical default cases.

-- Reported operating expenses down 1% and adjusted operating expenses down 3%, despite continued investment, due to the impact of our cost-saving initiatives, reduced discretionary expenditure and a lower performance-related pay accrual.

-- Common equity tier 1 capital ('CET1') ratio of 15.6%, up 0.6% from 15.0% at 2Q20, reflecting a decrease in RWAs (on a constant currency basis), capital generation through profits and foreign currency translation differences.

Financial performance (vs. 9M19)

-- Reported profit after tax down 62% to $5.2bn and reported profit before tax down 57% to $7.4bn from higher ECL and lower revenue, partly offset by a fall in operating expenses. Reported results included a $1.3bn impairment of software intangibles and the non-recurrence of an $828m dilution gain in 9M19. Adjusted profit before tax down 44% to $9.9bn.

-- Reported revenue down 9% to $38.7bn, primarily due to the progressive impact of interest rate reductions across our global businesses, in part offset by higher revenue in Global Markets. Adjusted revenue down 6% to $38.5bn.

-- Reported ECL up $5.6bn to $7.6bn, mainly due to the impact of the Covid-19 outbreak and the forward economic outlook. Allowance for ECL on loans and advances to customers up from $8.7bn at 31 December 2019 to $13.7bn at 30 September 2020.

-- Reported operating expenses down 3% and adjusted operating expenses down 4%, as a reduction in the performance-related pay accrual and lower discretionary expenditure more than offset the impact of continued investment.

Outlook

-- Geopolitical risk, particularly relating to trade and other tensions between the US and China, remains heightened. There also remains uncertainty regarding the UK's withdrawal from the European Union ('EU'). Trade talks between the UK and the EU are ongoing and there remains a possibility that there may not be a trade deal agreed by the end of 2020.

-- We expect lower global interest rates to continue to put pressure on net interest income. Based on current interest rates, we expect further net interest income headwinds in 4Q20, with some stabilisation as we move into 2021.

-- Our ECL charge for 2020 is currently trending towards the lower end of the $8bn to $13bn range. This latest guidance, which continues to be subject to a high degree of uncertainty due to Covid-19 and geopolitical tensions, assumes that the likelihood of further significant deterioration in the current economic outlook is low, and that stage 3 impairments from now until the end of 2020 are broadly in line with the average quarterly charge for the year to date.

-- We expect to reduce the Group's 2022 annual cost base beyond our original $31bn target, through exceeding our $4.5bn gross cost savings target. We expect to incur more than $6bn in 'cost to achieve' expenditure to generate these saves.

-- We expect to exceed our $100bn gross risk-weighted asset ('RWA') reduction target by the end of 2022. This is expected to allow more resources to be allocated to areas of competitive advantage, higher returns and growth.

-- We intend to provide a more detailed and updated transformation plan at our 2020 full-year results, as we finalise our work on costs, capital and RWA deployment. We also intend to provide an update on our medium-term financial targets.

-- Based on our results for 2020 and our forecasts for 2021, the Board will consider whether to pay a conservative dividend for 2020. Any such dividend would be dependent on the economic outlook in early 2021, and be subject to regulatory consultation. A final determination is expected to be made and communicated in February 2021 with our 2020 full-year results. We also expect to communicate our revised policy for dividends for 2021 and beyond at the same time.

 
Key financial metrics 
 
 
                                                       Nine months ended        Quarter ended 
                                                         30 Sep    30 Sep  30 Sep  30 Jun    30 Sep 
                                           Footnotes       2020      2019    2020    2020      2019 
-----------------------------------------  ---------  ---------  --------  ------  ------  -------- 
Reported results 
-----------------------------------------  ---------  ---------  --------  ------  ------  -------- 
Reported revenue ($m)                                    38,672    42,727  11,927  13,059  13,355 
-----------------------------------------  ---------  ---------  --------  ------  ------  ------ 
Reported profit before tax ($m)                           7,392    17,244   3,074   1,089   4,837 
-----------------------------------------  ---------  ---------  --------  ------  ------  ------ 
Reported profit after tax ($m)                            5,164    13,732   2,039     617   3,795 
-----------------------------------------  ---------  ---------  --------  ------  ------  ------ 
Profit attributable to the ordinary 
 shareholders of the parent company 
 ($m)                                                     3,336    11,478   1,359     192   2,971 
-----------------------------------------  ---------  ---------  --------  ------  ------  ------ 
Cost efficiency ratio (%)                                  63.5      59.2    67.4    66.4    61.0 
-----------------------------------------  ---------  ---------  --------  ------  ------  ------ 
Basic earnings per share ($)                               0.17      0.57    0.07    0.01    0.15 
-----------------------------------------  ---------  ---------  --------  ------  ------  ------ 
Diluted earnings per share ($)                             0.16      0.57    0.07    0.01    0.15 
-----------------------------------------  ---------  ---------  --------  ------  ------  ------ 
Net interest margin (%)                                    1.35      1.59    1.20    1.33    1.56 
-----------------------------------------  ---------  ---------  --------  ------  ------  ------ 
Alternative performance measures 
-----------------------------------------  ---------  ---------  --------  ------  ------  -------- 
Adjusted revenue ($m)                                    38,542    41,162  12,065  13,433  13,347 
-----------------------------------------  ---------  ---------  --------  ------  ------  ------ 
Adjusted profit before tax ($m)                           9,939    17,693   4,304   2,596   5,418 
-----------------------------------------  ---------  ---------  --------  ------  ------  ------ 
Adjusted cost efficiency ratio 
 (%)                                                       58.0      56.7    61.4    55.4    57.0 
-----------------------------------------  ---------  ---------  --------  ------  ------  ------ 
Expected credit losses and other 
 credit impairment charges ('ECL') 
 (annualised) as % of average gross 
 loans and advances to customers 
 (%)                                                       0.96      0.25    0.30    1.49    0.32 
-----------------------------------------  ---------  ---------  --------  ------  ------  ------ 
Return on average ordinary shareholders' 
 equity (annualised) (%)                                    2.7       9.2     3.2     0.5     7.0 
-----------------------------------------  ---------  ---------  --------  ------  ------  ------ 
Return on average tangible equity 
 (annualised) (%)                              1            3.5       9.5     2.9     3.5     6.4 
-----------------------------------------  ---------  ---------  --------  ------  ------  ------ 
 
 
                                                                             At 
                                                                 30 Sep     30 Jun       31 Dec 
                                                   Footnotes       2020       2020         2019 
-------------------------------------------------  ---------  ---------  ---------  ----------- 
Balance sheet 
-------------------------------------------------  ---------  ---------  ---------  ----------- 
Total assets ($m)                                             2,955,935  2,922,798  2,715,152 
-------------------------------------------------  ---------  ---------  ---------  --------- 
Net loans and advances to customers ($m)                      1,041,340  1,018,681  1,036,743 
-------------------------------------------------  ---------  ---------  ---------  --------- 
Customer accounts ($m)                                        1,568,714  1,532,380  1,439,115 
-------------------------------------------------  ---------  ---------  ---------  --------- 
Average interest-earning assets, year to date 
 ($m)                                                         2,070,703  2,034,939  1,922,822 
-------------------------------------------------  ---------  ---------  ---------  --------- 
Loans and advances to customers as % of customer 
 accounts (%)                                                      66.4       66.5       72.0 
-------------------------------------------------  ---------  ---------  ---------  --------- 
Total shareholders' equity ($m)                                 191,904    187,036    183,955 
-------------------------------------------------  ---------  ---------  ---------  --------- 
Tangible ordinary shareholders' equity ($m)                     152,260    147,879      144,144 
-------------------------------------------------  ---------  ---------  ---------  ----------- 
Net asset value per ordinary share at period 
 end ($)                                              2,3          8.41       8.17       8.00 
-------------------------------------------------  ---------  ---------  ---------  --------- 
Tangible net asset value per ordinary share 
 at period end ($)                                     3           7.55       7.34       7.13 
-------------------------------------------------  ---------  ---------  ---------  --------- 
Capital, leverage and liquidity 
-------------------------------------------------  ---------  ---------  ---------  ----------- 
Common equity tier 1 capital ratio (%)                 4           15.6       15.0       14.7 
-------------------------------------------------  ---------  ---------  ---------  --------- 
Risk-weighted assets ($m)                              4        857,024    854,552    843,395 
-------------------------------------------------  ---------  ---------  ---------  --------- 
Total capital ratio (%)                                4           21.2       20.7       20.4 
-------------------------------------------------  ---------  ---------  ---------  --------- 
Leverage ratio (%)                                     4            5.4        5.3        5.3 
-------------------------------------------------  ---------  ---------  ---------  --------- 
High-quality liquid assets (liquidity value) 
 ($bn)                                                              654        654        601 
-------------------------------------------------  ---------  ---------  ---------  --------- 
Liquidity coverage ratio (%)                                        147        148        150 
-------------------------------------------------  ---------  ---------  ---------  --------- 
Share count 
-------------------------------------------------  ---------  ---------  ---------  ----------- 
Period end basic number of $0.50 ordinary shares 
 outstanding (millions)                                          20,173     20,162     20,206 
-------------------------------------------------  ---------  ---------  ---------  --------- 
Period end basic number of $0.50 ordinary shares 
 outstanding and dilutive potential ordinary 
 shares (millions)                                               20,227     20,198       20,280 
-------------------------------------------------  ---------  ---------  ---------  ----------- 
Average basic number of $0.50 ordinary shares 
 outstanding (millions)                                5         20,164     20,162     20,158 
-------------------------------------------------  ---------  ---------  ---------  --------- 
Dividend per ordinary share (in respect of 
 the period) ($)                                       5              -          -       0.30 
-------------------------------------------------  ---------  ---------  ---------  --------- 
 

1 Annualised profit attributable to ordinary shareholders, excluding impairment of goodwill and other intangible assets and changes in present value of in-force insurance contracts ('PVIF') (net of tax), divided by average ordinary shareholders' equity excluding goodwill, PVIF and other intangible assets (net of deferred tax).

2 The definition of net asset value per ordinary share is total shareholders' equity less non-cumulative preference shares and capital securities, divided by the number of ordinary shares in issue excluding shares the company has purchased and are held in treasury.

3 Excludes impact of $0.10 per share dividend in 1Q19, following a June 2019 change in accounting practice on the recognition of interim dividends, from the date of declaration to the date of payment.

4 Unless otherwise stated, regulatory capital ratios and requirements are calculated in accordance with the transitional arrangements of the Capital Requirements Regulation in force in the EU at the time, including the regulatory transitional arrangements for IFRS 9 'Financial Instruments' in article 473a. The capital ratios and requirements are reported in accordance with the revised Capital Requirements Regulation and Directive ('CRR II'), as implemented. Leverage ratios are calculated using the end point definition of capital and the IFRS 9 regulatory transitional arrangements.

   5   For these metrics, 31 December 2019 is calculated on a full-year basis. 
 
Contents 
                                        Page                                      Page 
                                              Summary consolidated balance 
Highlights                                 1   sheet                                19 
                                        ----  ----------------------------------  ---- 
Key financial metrics                      2  Credit risk                           19 
                                        ----  ----------------------------------  ---- 
Business highlights                        3  Capital adequacy                      29 
                                        ----  ----------------------------------  ---- 
Approach to risk management                3  Leverage                              30 
--------------------------------------  ----  ----------------------------------  ---- 
Geopolitical and macroeconomic 
 risks                                     3  Risk-weighted assets                  30 
--------------------------------------  ----  ----------------------------------  ---- 
                                              Summary information - global 
Adjusted performance                       5   businesses                           32 
                                        ----  ----------------------------------  ---- 
                                              Summary information - geographical 
Financial performance                      7   regions                              38 
                                        ----  ----------------------------------  ---- 
Cautionary statement regarding 
 forward-looking statements               16  Dividend on preference shares         43 
                                        ---- 
Summary consolidated income statement     18  Terms and abbreviations               44 
                                        ----  ----------------------------------  ---- 
 
 

HSBC Holdings plc will be conducting a trading update conference call with analysts and investors today to coincide with the publication of its Earnings Release. The call will take place at 07.30am GMT. Details of how to participate in the call and the live audio webcast can be found at www.hsbc.com/investors.

Note to editors

HSBC Holdings plc

HSBC Holdings plc, the parent company of HSBC, is headquartered in London. HSBC serves customers worldwide from offices in

64 countries and territories in its geographical regions: Europe, Asia, North America, Latin America, and Middle East and North Africa. With assets of $2,956bn at 30 September 2020, HSBC is one of the world's largest banking and financial services organisations.

 
Business highlights 
 

On 18 February, the Group announced a substantial transformation programme designed to ensure HBSC is fit for the future, with plans to reshape underperforming businesses, simplify the organisation and reduce costs. During the third quarter, we continued to make progress with this programme, including further reducing RWAs in our Global Banking and Markets ('GBM') business. In addition, we continued to increase investments in technology to improve the customer experience and efficiency, including a new digital multi-currency wallet, launched in Singapore for our Global Liquidity and Cash Management customers. Also, we launched VisionGo in Hong Kong, a digital community platform for small businesses and entrepreneurs, which has already attracted over 8,000 members.

However, given the significant changes in the operating environment, we intend to accelerate the transformation of the Group. We expect to reduce the Group's 2022 annual cost base beyond our original $31bn target, while sustaining investment in our focus areas. We also expect to exceed our target to reduce RWAs by $100bn in low-returning areas. This is expected to allow more resources to be allocated to areas of competitive advantage, higher returns and growth. We are finalising our work on costs, capital and RWA deployment and intend to provide a more detailed and updated transformation plan with our full-year results in February 2021.

We are continuing with the strategic review of our retail banking operations in France and we will provide an update on our plans at or before our 2020 full-year results.

In the US, the management team is making good progress in executing the current business plan at pace. RWAs in our US business at 3Q20 were 8% lower than at 3Q19. In addition, full-time equivalent staff ('FTE') were 9% lower than at 31 December 2019 and 80 US retail branches have been successfully closed and consolidated. However, given the current economic climate, we are pursuing options to accelerate the transformation of this business and intend to provide an update at our 2020 full-year results.

 
Approach to risk management 
 

We have in place a comprehensive risk management framework. We operate our own wide-ranging stress testing programme, as well as regulatory driven stress tests, to assess risk impacts of severe, adverse, but plausible events at legal entity, regional and overall Group levels. This stress testing programme is a key part of our capital and liquidity risk management and planning. Stress testing provides management with key insights into the potential impacts of, and mitigants to, severely adverse events on the Group, and provides information to regulators on the Group's financial stability. Given the nature of the Covid-19 crisis, additional mitigating actions may be required.

At 30 September 2020, our CET1 ratio was 15.6%, compared with 14.7% at 31 December 2019, and our liquidity coverage ratio ('LCR') was 147%. Our capital, funding and liquidity positions are expected to help us to continue supporting our customers throughout the current geopolitical and macroeconomic uncertainty.

 
Geopolitical and macroeconomic risks 
 

The Group's results and outlook continue to be impacted by developments in the external risk environment, including the items referred to below, which detail the key developments in the third quarter of 2020. For further information on the risks that the Group faces, see pages 76 to 83 of the Annual Report and Accounts 2019 and pages 50 to 54 of the Interim Report 2020.

Geopolitical risk to our operations and portfolios

US-China tensions remain heightened. In June 2020, the National People's Congress of China enacted the Hong Kong national security law. In response, among other steps, the US President signed into law the Hong Kong Autonomy Act, and issued Executive Order 13936, providing authority to impose sanctions against entities and individuals determined to have undermined Hong Kong's autonomy.

The Hong Kong Autonomy Act also provides authority to impose secondary sanctions against non-US financial institutions determined to have knowingly conducted a significant transaction for any individual or entity subject to primary sanctions under the act.

On 7 August, the US Department of Treasury imposed sanctions on 11 individuals under Executive Order 13946. Following this, on 14 October 2020, the US State Department released the list of 'Foreign Persons Materially Contributing to the Failure of the PRC To Meet Its Obligations Under the Joint Declaration and Basic Law' as required under the Hong Kong Autonomy Act, which largely overlapped with the list of persons already designated under Executive Order 13936. Further individuals or entities could be identified under Executive Order 13936 and/or the Hong Kong Autonomy Act. We are reviewing the operational impact of these developments. Pursuant to the Hong Kong Autonomy Act, within 30 to 60 days following the publication of the 14 October list, the US State Department is expected to publish a second report listing any non-US financial institutions that have knowingly conducted a significant transaction for any individual or entity named in the 14 October report. This report is the basis for the potential imposition of secondary sanctions. In addition, the forthcoming US presidential election is creating further geopolitical uncertainty.

Investor and business sentiment in some sectors in Hong Kong remains dampened and ongoing tensions could result in an increasingly fragmented trade and regulatory environment. The retail and leisure sectors also remain particularly affected by a decrease in tourism, resulting from both ongoing tensions and the Covid-19 pandemic. However, the financial services sector in Hong Kong has remained strong and has benefited from stable liquidity conditions.

The financial impact to the Group of geopolitical risks in Asia is heightened due to the strategic importance of the region, and Hong Kong in particular, in terms of profitability and prospects for growth. We continue to monitor the situation.

Risks related to Covid-19

After an initial decrease in levels of Covid-19 in the third quarter in many regions, further waves of infections are now emerging. While governments in some countries and territories have continued to ease the broad restrictions that had been imposed to limit the spread of Covid-19, social distancing and tight border restrictions remain commonplace, and are limiting the extent and pace of economic recovery.

The Covid-19 outbreak has led to a significant weakening in GDP in many of our markets, although regions and sectors have rebounded to differing levels from their previous low points. Economic consensus forecasts have stabilised in recent months and monthly changes to the forecasts have become smaller, while notably the consensus forecast for UK GDP for 2020 deteriorated in September 2020. However, the economic consensus forecasts for key markets continue to predict a 'V-shaped' recovery in 2021, albeit there is wide dispersion in forecast expectations.

While the longer-term effects of the outbreak on businesses are uncertain, we believe HSBC's financial position allows us to continue to help support our customers. The management of capital and liquidity remains a key focus area and is being continually monitored both at Group and entity levels.

The nature and scale of the Covid-19 crisis has necessitated strong responses from governments, central banks and regulators, and the outbreak has also resulted in changes in the behaviours of our retail and wholesale customers. These factors have impacted the performance of our expected credit loss models, requiring enhanced monitoring of model outputs and use of compensating controls, specifically model adjustments based on the credit expert judgement of senior risk managers. In addition, we have built up our operational capacity rapidly in response to government and central bank support measures aimed at combating the impacts of the Covid-19 outbreak, and have been responding to complex conduct considerations and heightened risk of fraud related to these programmes.

UK withdrawal from the European Union

The UK left the EU on 31 January 2020 and entered a transition period until 31 December 2020. During the transition period, the UK continues to be bound by EU laws and regulations. Beyond that date, there is no certainty on what the future relationship between the UK and the EU will be. Trade talks are ongoing and there remains a possibility that there may not be a trade deal agreed by 31 December 2020. This possible outcome is only partly reflected in our probability-weighted ECL at 3Q20 and, therefore, there is a risk of additional ECL charges, particularly in the UK in 4Q20, if the UK and the EU fail to reach a trade agreement.

Our global presence and diversified customer base is expected to help mitigate the direct impacts on our financial position in a scenario where the transition period ends without a UK-EU trade agreement being in place. Our existing footprint in the EU, and in particular our French subsidiary, provides a strong foundation for us to build upon, which will be retained regardless of the outcome of our strategic review of our retail banking operations in France. As part of our stress testing programme, a number of internal macroeconomic and event-driven scenarios were assessed to support our planning for, and evaluation of, the impact of the UK's withdrawal from the EU without a trade agreement. These stress scenarios incorporate risks associated with the UK withdrawal from the EU and the impact of the Covid-19 outbreak. As part of this analysis, HSBC Bank plc, our non-ring-fenced bank in Europe, and HSBC UK Bank plc, our ring-fenced bank in Europe, have also considered a range of internal strategic management actions to further support our ability to withstand potential shocks. However, the prospect of exiting the transition period without a trade agreement is likely to increase market volatility and economic risk, particularly in the UK, which could adversely impact our profitability and prospects for growth in this market.

Market environment

Central banks have reduced interest rates in most financial markets due to the adverse impact on the timelines and the path for economic recovery from the Covid-19 outbreak, which has in turn increased the likelihood of negative interest rates. This raises a number of risks and concerns, such as the readiness of our systems and processes to accommodate zero or negative rates, the resulting impacts on customers, regulatory constraints and the financial implications given the significant impact that prolonged low interest rates are likely to have on our net interest income. For some products, we have floored deposit rates at zero or made decisions not to charge negative rates. This, alongside loans repriced at lower rates, will result in our commercial margins being compressed, which is expected to be reflected in our profitability. The pricing of this risk will need to be carefully considered. These factors may challenge the long-term profitability of the banking sector, including HSBC, and will be considered as part of the Group's transformation programme.

Implications on our financial performance

The above factors continue to cause disruption to economic activity globally and there could be further adverse impacts on our income due to lower lending and transaction volumes, and lower wealth and insurance manufacturing revenue due to equity market volatility. Lower interest rates globally will negatively impact net interest income and increase the cost of guarantees for insurance manufacturing. There could also be adverse impacts on other assets, such as our investment in Bank of Communications Co., Limited ('BoCom'), given the difference between the fair value and the carrying value of that investment. The excess of the value-in-use of BoCom and its carrying value has reduced over the period, increasing the risk of impairment in the future.

There may also be material balance sheet impacts. These may include downward customer credit rating migration, which could negatively impact our RWAs and capital position, and potential liquidity impacts due, among other factors, to increased customer drawdowns, notwithstanding the significant initiatives that governments and central banks have put in place to support the economy following the Covid-19 outbreak.

 
Adjusted performance 
 

Adjusted performance is computed by adjusting reported results for the effects of foreign currency translation differences and significant items, which both distort period-on-period comparisons.

We consider adjusted performance to provide useful information for investors by aligning internal and external reporting, identifying and quantifying items management believes to be significant, and providing insight into how management assesses period-on-period performance.

Foreign currency translation differences

Foreign currency translation differences reflect the movements of the US dollar against most major currencies. We exclude them to derive constant currency data, allowing us to assess balance sheet and income statement performance on a like-for-like basis and understand better the underlying trends in the business.

 
Foreign currency translation differences 
 Foreign currency translation differences for 9M20 and 3Q20 are computed 
 by retranslating into US dollars for non-US dollar branches, subsidiaries, 
 joint ventures and associates: 
  *    the income statements for 9M19 at the average rate of 
       exchange for 9M20; 
 
 
  *    the income statements for quarterly periods at the 
       average rates of exchange for 3Q20; and 
 
 
  *    the closing prior period balance sheets at the 
       prevailing rates of exchange at 30 September 2020. 
 
 
 No adjustment has been made to the exchange rates used to translate 
 foreign currency-denominated assets and liabilities into the functional 
 currencies of any HSBC branches, subsidiaries, joint ventures or associates. 
 The constant currency data of HSBC's Argentinian subsidiaries have 
 not been adjusted further for the impacts of hyperinflation. When reference 
 is made to foreign currency translation differences in tables or commentaries, 
 comparative data reported in the functional currencies of HSBC's operations 
 have been translated at the appropriate exchange rates applied in the 
 current period on the basis described above. 
=============================================================================== 
 

Significant items

'Significant items' refers collectively to the items that management and investors would ordinarily identify and consider separately to improve the understanding of the underlying trends in the business.

The tables on pages 30 to 39 detail the effects of significant items on each of our global business segments and geographical regions during 9M20, 9M19, 3Q20, 2Q20 and 3Q19.

Adjusted performance - foreign currency translation of significant items

The foreign currency translation differences related to significant items are presented as a separate component of significant items. This is considered a more meaningful presentation as it allows better comparison of period-on-period movements in performance.

Global business performance

The Group Chief Executive, supported by the rest of the Group Executive Committee ('GEC') (previously the Group Management Board), is considered to be the Chief Operating Decision Maker ('CODM') for the purposes of identifying the Group's reportable segments.

The Group Chief Executive and the rest of the GEC review operating activity on a number of bases, including by global business and geographical region. Global businesses are our reportable segments under IFRS 8 'Operating Segments'. Global business results are assessed by the CODM on the basis of adjusted performance, which removes the effects of significant items and currency translation from reported results. We therefore present these results on an adjusted basis as required by IFRSs. A reconciliation of the Group's adjusted results to the Group's reported results is presented below.

Effective from 2Q20, we made the following realignments within our internal reporting to the GEC and CODM:

-- We simplified our matrix organisational structure by combining Global Private Banking and Retail Banking and Wealth Management to form Wealth and Personal Banking ('WPB').

-- We reallocated our reporting of Balance Sheet Management, hyperinflation accounting in Argentina and Holdings net interest expense from Corporate Centre to the global business.

Comparative data have been re-presented accordingly. Supplementary reconciliations of adjusted to reported results by global business are presented on pages 30 to 34 for information purposes.

Management view of adjusted revenue

Our global business segment commentary includes tables that provide breakdowns of adjusted revenue by major product. These reflect the basis on which revenue performance of the businesses is assessed and managed.

 
Reconciliation of reported and adjusted results 
                                                          Nine months                 Quarter ended 
                                                              ended 
                                                         30 Sep     30 Sep     30 Sep     30 Jun       30 Sep 
                                                           2020       2019       2020       2020         2019 
                                           Footnotes         $m         $m         $m         $m           $m 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  ----------- 
Revenue 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  ----------- 
Reported                                       1         38,672     42,727     11,927     13,059     13,355 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
Currency translation                                                 (605)                   279         76 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
Significant items                                         (130)      (960)        138         95       (84) 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
- customer redress programmes                                22        118         48       (26)        118 
-----------------------------------------  --------- 
- disposals, acquisitions and investment 
 in new businesses                                            8      (823)          -          1          4 
-----------------------------------------  --------- 
- fair value movements on financial 
 instruments                                   2          (310)      (260)       (11)         58      (210) 
-----------------------------------------  --------- 
- restructuring and other related 
 costs                                         3            150          -        101         58          - 
-----------------------------------------  --------- 
- currency translation of significant 
 items                                                                   5                     4          4 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
Adjusted                                                 38,542     41,162     12,065     13,433     13,347 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
Change in expected credit losses 
 and other credit impairment charges 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  ----------- 
Reported                                                (7,643)    (2,023)      (785)    (3,832)      (883) 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
Currency translation                                                    92                 (118)         40 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
Adjusted                                                (7,643)    (1,931)      (785)    (3,950)      (843) 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
Operating expenses 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  ----------- 
Reported                                               (24,568)   (25,296)    (8,041)    (8,675)    (8,147) 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
Currency translation                                                   376                 (226)       (78) 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
Significant items                                         2,215      1,578        630      1,461        620 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
- costs of structural reform                   4              -        126          -          -         35 
-----------------------------------------  --------- 
- customer redress programmes                                53      1,098          3         49        488 
-----------------------------------------  --------- 
- impairment of goodwill and other 
 intangibles                                              1,082          -         57      1,025          - 
-----------------------------------------  --------- 
- restructuring and other related 
 costs                                         5          1,072        427        567        335        140 
-----------------------------------------  --------- 
- settlements and provisions in 
 connection with legal and regulatory 
 matters                                                      8       (66)          3          4       (64) 
-----------------------------------------  --------- 
- currency translation of significant 
 items                                                                 (7)                    48         21 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
Adjusted                                               (22,353)   (23,342)    (7,411)    (7,440)    (7,605) 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
Share of profit in associates and 
 joint ventures 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  ----------- 
Reported                                                    931      1,836       (27)        537        512 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
Currency translation                                                  (32)                    16          7 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
Significant items                                           462          -        462          -          - 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
- impairment of goodwill                       6            462          -        462          -          - 
-----------------------------------------  --------- 
- currency translation of significant                                    -                     -          - 
 items 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
Adjusted                                                  1,393      1,804        435        553        519 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
Profit before tax 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  ----------- 
Reported                                                  7,392     17,244      3,074      1,089      4,837 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
Currency translation                                                 (169)                  (49)         45 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
Significant items                                         2,547        618      1,230      1,556        536 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
- revenue                                                 (130)      (960)        138         95       (84) 
- operating expenses                                      2,215      1,578        630      1,461        620 
-----------------------------------------  --------- 
- share in profit of associates 
 and joint ventures                                         462          -        462          -          - 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
Adjusted                                                  9,939     17,693      4,304      2,596      5,418 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
Loans and advances to customers 
 (net) 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  ----------- 
Reported                                              1,041,340  1,017,833  1,041,340  1,018,681  1,017,833 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
Currency translation                                                24,480                23,303     24,480 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
Adjusted                                              1,041,340  1,042,313  1,041,340  1,041,984  1,042,313 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
Customer accounts 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  ----------- 
Reported                                              1,568,714  1,373,741  1,568,714  1,532,380  1,373,741 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
Currency translation                                                31,188                32,692     31,188 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
Adjusted                                              1,568,714  1,404,929  1,568,714  1,565,072  1,404,929 
-----------------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
 

1 Net operating income before change in expected credit losses and other credit impairment charges, also referred to as revenue.

2 Includes fair value movements on non-qualifying hedges and debt valuation adjustments on derivatives.

3 Comprises losses associated with the RWA reduction commitments we made at our business update in February 2020.

   4   Comprises costs associated with preparations for the UK's exit from the European Union. 

5 Includes impairment of software intangible assets of $173m (of the total software intangible asset impairment of $1,320m) and impairment of tangible assets of $124m.

6 During the year, The Saudi British Bank ('SABB'), an associate of HSBC, impaired the goodwill that arose following the merger with Alawwal bank in 2019. HSBC's post-tax share of the goodwill impairment was $462m.

 
Financial performance 
 
 
Distribution of results by global business 
                                     Nine months ended        Quarter ended 
                                       30 Sep    30 Sep  30 Sep  30 Jun    30 Sep 
                                         2020      2019    2020    2020      2019 
                                           $m        $m      $m      $m        $m 
----------------------------------  ---------  --------  ------  ------  -------- 
Adjusted profit/(loss) before tax 
----------------------------------  ---------  --------  ------  ------  -------- 
Wealth and Personal Banking             3,121     6,798   1,426     994   1,973 
----------------------------------  ---------  --------  ------  ------  ------ 
Commercial Banking                      1,360     5,540   1,176   (502)   1,631 
----------------------------------  ---------  --------  ------  ------  ------ 
Global Banking and Markets              3,780     3,960   1,232   1,684   1,223 
----------------------------------  ---------  --------  ------  ------  ------ 
Corporate Centre                        1,678     1,395     470     420     591 
----------------------------------  ---------  --------  ------  ------  ------ 
Total                                   9,939    17,693   4,304   2,596   5,418 
----------------------------------  ---------  --------  ------  ------  ------ 
 
 
Distribution of results by geographical region 
                                     Nine months ended         Quarter ended 
                                                         ------------------------- 
                                        30 Sep   30 Sep  30 Sep   30 Jun    30 Sep 
                                          2020     2019    2020     2020      2019 
                                            $m       $m      $m       $m        $m 
----------------------------------  ----------  -------  ------  -------  -------- 
Reported profit/(loss) before tax 
----------------------------------  ----------  -------  ------  -------  -------- 
Europe                                 (2,976)    (944)      84  (2,549)   (424) 
----------------------------------  ----------  -------  ------  -------  ------ 
Asia                                    10,556   14,431   3,187    3,629   4,651 
----------------------------------  ----------  -------  ------  -------  ------ 
Middle East and North Africa             (326)    2,041   (300)     (70)     305 
----------------------------------  ----------  -------  ------  -------  ------ 
North America                               16    1,045     (7)      134     299 
----------------------------------  ----------  -------  ------  -------  ------ 
Latin America                              122      671     110     (55)       6 
----------------------------------  ----------  -------  ------  -------  ------ 
Total                                    7,392   17,244   3,074    1,089   4,837 
----------------------------------  ----------  -------  ------  -------  ------ 
Adjusted profit/(loss) before tax 
----------------------------------  ----------  -------  ------  -------  -------- 
Europe                                 (1,561)      295     398  (1,294)      84 
----------------------------------  ----------  -------  ------  -------  ------ 
Asia                                    10,568   14,509   3,215    3,742   4,695 
----------------------------------  ----------  -------  ------  -------  ------ 
Middle East and North Africa               200    1,226     186     (30)     303 
----------------------------------  ----------  -------  ------  -------  ------ 
North America                              588    1,101     375      222     319 
----------------------------------  ----------  -------  ------  -------  ------ 
Latin America                              144      562     130     (44)      17 
----------------------------------  ----------  -------  ------  -------  ------ 
Total                                    9,939   17,693   4,304    2,596   5,418 
----------------------------------  ----------  -------  ------  -------  ------ 
 

Tables showing adjusted profit before tax by global business and region are presented to support the commentary on adjusted performance on the following pages.

The tables on pages 30 to 39 reconcile reported to adjusted results for each of our global business segments and geographical regions.

Group

3Q20 compared with 3Q19 - reported results

 
Movement in reported profit before tax compared with 3Q19 
                                                     Quarter ended 
                                           30 Sep   30 Sep      Variance 
                                                            ----------------- 
                                             2020     2019    3Q20 vs. 3Q19 
                                               $m       $m        $m        % 
----------------------------------------  -------  -------  --------  ------- 
Revenue                                    11,927   13,355   (1,428)   (11) 
----------------------------------------  -------  -------  --------  ----- 
ECL                                         (785)    (883)        98     11 
----------------------------------------  -------  -------  --------  ----- 
Operating expenses                        (8,041)  (8,147)       106      1 
----------------------------------------  -------  -------  --------  ----- 
Share of profit from associates and JVs      (27)      512     (539)  (105) 
----------------------------------------  -------  -------  --------  ----- 
Profit before tax                           3,074    4,837   (1,763)   (36) 
----------------------------------------  -------  -------  --------  ----- 
Tax expense                               (1,035)  (1,042)         7      1 
----------------------------------------  -------  -------  --------  ----- 
Profit after tax                            2,039    3,795   (1,756)   (46) 
----------------------------------------  -------  -------  --------  ----- 
 

Reported profit

Reported profit after tax of $2.0bn was $1.8bn or 46% lower than in 3Q19.

Reported profit before tax of $3.1bn was $1.8bn or 36% lower, primarily reflecting a reduction in reported revenue. Reported revenue fell mainly from the impact of lower interest rates on our deposit franchises, and lower share of profit from our associate SABB, reflecting our share of an impairment of the goodwill it recognised on the completion of the merger with Alawwal bank in 2019. These factors were in part offset by lower reported operating expenses and a reduction in reported ECL.

Reported profit before tax also included favourable market impacts in life insurance manufacturing in WPB of $126m (3Q19: $225m adverse), favourable credit and funding valuation adjustments in GBM of $32m (3Q19: $160m adverse), and adverse fair value movements on our long-term debt and associated swaps in Corporate Centre of $32m (3Q19: $76m favourable).

Reported revenue

Reported revenue of $11.9bn was $1.4bn or 11% lower than in 3Q19. The reduction primarily reflected lower net interest income as a result of the progressive impact of lower interest rates across our major markets, notably affecting our deposit franchises in WPB and in Global Liquidity and Cash Management ('GLCM') in Commercial Banking ('CMB') and GBM. While we grew average interest-earning assets compared with 3Q19, interest-bearing liabilities also increased. As a result, in conjunction with the rate environment, there continued to be downward pressure on NIM, which we expect to continue in future quarters. The reduction in net interest income was partly offset by favourable market impacts in life insurance manufacturing, compared with adverse movements in 3Q19, following a continued recovery of global equity prices after the large reductions in 1Q20.

In addition, revenue increased in GBM, despite lower revenue in GLCM. This was mainly due to a favourable movement in credit and funding valuation adjustments and higher revenue in Global Markets.

There was a net adverse movement in significant items of $0.2bn, which was partly offset by favourable foreign currency translation differences of $0.1bn. The movement in significant items primarily related to fair value movements on financial instruments of $0.2bn. In addition, 3Q20 included restructuring and other related costs of $0.1bn associated with disposal losses related to the RWA reduction commitments we made at our business update in February 2020. We expect to incur additional disposal losses in future quarters as we progress with these reductions.

Reported ECL

Reported ECL were $0.8bn in 3Q20, $0.1bn lower compared with 3Q19. The charge in 3Q20 reflected the significant build up of stage 1 and stage 2 allowances in both 1Q20 and 2Q20 to reflect the worsening forward economic outlook due to the Covid-19 outbreak. In 3Q20, that outlook stabilised, which resulted in stage 1 and stage 2 allowances being broadly unchanged and a significantly lower ECL charge compared with 2Q20. In addition, the stage 3 charge in 3Q20, which primarily related to a small number of wholesale exposures, was partly offset by an increase in releases related to historical defaulted wholesale exposures.

The estimated impact of the Covid-19 outbreak has been incorporated in the ECL through additional scenario analysis, which considered differing severity and duration assumptions relating to the global pandemic. These included probability-weighted shocks to annual GDP and consequential impacts on unemployment and other economic variables, with differing economic recovery assumptions. Given the severity of the macroeconomic projections and the complexities of various government measures, which have never been modelled, additional judgemental adjustments have been made to our provisions.

For further details on the calculation of ECL, including the measurement uncertainties and significant judgements applied to such calculations, the impact of alternative/additional scenarios and post model-adjustments, see page 21.

Reported operating expenses

Reported operating expenses of $8.0bn were $0.1bn or 1% lower than in 3Q19 despite the impact of inflation and continued investment in business growth, including investments in our digital capabilities. This reflected reductions from our cost-saving initiatives, a reduction in discretionary expenditure and a lower performance-related pay accrual.

Significant items were broadly in line with 3Q19. This included:

-- a $0.5bn fall in customer redress programme costs, primarily related to the mis-selling of PPI.

This was broadly offset by:

-- higher restructuring and other related costs of $0.4bn, including a $0.1bn charge related to the impairment of tangible assets in France and the US; and

-- a 3Q20 charge related to the impairment of intangibles of $0.1bn, which included the impairment of software intangibles in the US.

Foreign currency translation differences had an adverse impact of $0.1bn.

Reported share of profit from associates and JVs

Reported share of profit from associates and joint ventures was a net loss of $27m in 3Q20, primarily as we recognised our share of SABB's impairment of the goodwill it recognised on the completion of its merger with Alawwal bank in 2019. This compared with net income of $512m in 3Q19.

Group

3Q20 compared with 3Q19 - adjusted results

 
Movement in adjusted profit before tax compared with 3Q19 
                                                     Quarter ended 
                                           30 Sep   30 Sep      Variance 
                                                            ----------------- 
                                             2020     2019    3Q20 vs. 3Q19 
                                               $m       $m         $m       % 
----------------------------------------  -------  -------  ---------  ------ 
Revenue                                    12,065   13,347    (1,282)  (10) 
----------------------------------------  -------  -------  ---------  ---- 
ECL                                         (785)    (843)         58     7 
----------------------------------------  -------  -------  ---------  ---- 
Operating expenses                        (7,411)  (7,605)        194     3 
----------------------------------------  -------  -------  ---------  ---- 
Share of profit from associates and JVs       435      519       (84)  (16) 
----------------------------------------  -------  -------  ---------  ---- 
Profit before tax                           4,304    5,418    (1,114)  (21) 
----------------------------------------  -------  -------  ---------  ---- 
 

Adjusted profit

Adjusted profit before tax of $4.3bn was $1.1bn or 21% lower than in 3Q19, primarily reflecting a decline in adjusted revenue due to interest rate reductions, which affected all global businesses and particularly our deposit franchises. This was partly offset by lower adjusted operating expenses and a reduction in adjusted ECL.

Adjusted revenue

Adjusted revenue of $12.1bn was $1.3bn or 10% lower than in 3Q19, reflecting reductions in WPB and CMB, partly offset by an increase in GBM.

The reduction in revenue was primarily in net interest income due to the impact of the interest rate reductions during the first half of the year, mainly affecting our deposit franchises within WPB and in GLCM in CMB and GBM. This was partly offset by net favourable movements in market impacts in life insurance manufacturing in WPB of $333m due to the continued recovery in global equity prices following the reductions in 1Q20. In GBM, Global Markets revenue also increased, reflecting increased market volatility in our FICC business, and we recorded favourable movements in credit and funding valuation adjustments of $199m.

Adjusted ECL

Adjusted ECL were $0.8bn in 3Q20, $0.1bn lower than in 3Q19. The charge in the quarter primarily reflected the significant build up of stage 1 and stage 2 allowances in both 1Q20 and 2Q20 to reflect the worsening forward economic outlook due to the Covid-19 outbreak. In 3Q20, that outlook stabilised, which resulted in stage 1 and stage 2 allowances being broadly unchanged and a significantly lower ECL charge compared with 2Q20. In addition, the stage 3 charge in 3Q20, which primarily related to a small number of wholesale exposures across various sectors, was partly offset by an increase in releases related to historical defaulted wholesale exposures.

Adjusted operating expenses

Adjusted operating expenses of $7.4bn were $0.2bn or 3% lower than in 3Q19, notwithstanding the impact of inflation and continued investment in our digital capabilities. This reflected reductions from our cost-saving initiatives, lower discretionary expenditure and a lower performance-related pay accrual.

Adjusted share of profit from associates and JVs

Adjusted share of profit from associates and joint ventures of $0.4bn decreased by $0.1bn or 16%, primarily from a reduction in share of profit from BoCom.

Group

9M20 compared with 9M19 - reported results

 
Movement in reported profit before tax compared with 9M19 
                                                     Nine months ended 
                                            30 Sep    30 Sep       Variance 
                                                              ------------------- 
                                              2020      2019     9M20 vs. 9M19 
                                                $m        $m         $m         % 
----------------------------------------  --------  --------  ---------  -------- 
Revenue                                     38,672    42,727    (4,055)     (9) 
----------------------------------------  --------  --------  ---------  ------ 
ECL                                        (7,643)   (2,023)    (5,620)    >(200) 
----------------------------------------  --------  --------  ---------  -------- 
Operating expenses                        (24,568)  (25,296)        728       3 
----------------------------------------  --------  --------  ---------  ------ 
Share of profit from associates and JVs        931     1,836      (905)    (49) 
----------------------------------------  --------  --------  ---------  ------ 
Profit before tax                            7,392    17,244    (9,852)    (57) 
----------------------------------------  --------  --------  ---------  ------ 
Tax expense                                (2,228)   (3,512)      1,284      37 
----------------------------------------  --------  --------  ---------  ------ 
Profit after tax                             5,164    13,732    (8,568)    (62) 
----------------------------------------  --------  --------  ---------  ------ 
 

Reported profit

Reported profit after tax of $5.2bn was $8.6bn or 62% lower than in 9M19.

Reported profit before tax of $7.4bn was $9.9bn or 57% lower than in 9M19, due to a rise in reported ECL, primarily reflecting the impact of the Covid-19 outbreak on the economic outlook, and lower reported revenue, mainly due to the impact of interest rate reductions. Lower revenue also included the non-recurrence of an $828m dilution gain in 9M19 recognised on the completion of the merger of our associate SABB with Alawwal bank in Saudi Arabia. In 9M20, we incurred our share of an impairment of goodwill by SABB of $462m, which contributed to a reduction in reported share of profit from associates. These factors were in part mitigated by lower reported operating expenses.

Results in 9M20 included the impact of certain volatile items, notably adverse movements in market impacts in life insurance manufacturing in WPB of $218m (9M19: $72m adverse) and adverse credit and funding valuation adjustments in GBM of $322m (9M19: $147m adverse). Results also included favourable movements on our long-term debt and associated swaps in Corporate Centre of $163m (9M19: $219m favourable). Additionally in 9M19, results included disposal gains in WPB and CMB of $157m.

Reported operating expenses in 9M20 included a $1.3bn impairment of capitalised software, with $1.0bn included as a significant item within 'impairment of goodwill and other intangibles', and $0.2bn included within 'restructuring and other related costs'. This primarily related to businesses within HSBC Bank plc, and to a lesser extent our businesses in the US, reflecting underperformance and a deterioration in the future forecasts of these businesses, substantially relating to prior periods in HSBC Bank plc.

Reported revenue

Reported revenue of $38.7bn was $4.1bn or 9% lower than in 9M19, reflecting the progressive impact of 1Q20 interest rate reductions on net interest income across our global businesses, most notably in Retail Banking in WPB and GLCM in CMB and GBM. In addition, the reduction reflected the effects of a sharp fall in equity markets and a widening of credit spreads towards the end of 1Q20. There has been a partial recovery in equity markets and a narrowing of credit spreads in subsequent quarters. However, this has resulted in adverse market impacts in life insurance manufacturing in WPB, and adverse valuation movements in GBM compared with 9M19.

These factors were partly offset by growth in Global Markets revenue throughout the first nine months, as increased market volatility supported an improved FICC performance across Foreign Exchange, Rates and Credit.

Lower reported revenue included net adverse movements in significant items of $0.8bn primarily from the non-recurrence of a $0.8bn dilution gain in 9M19, as mentioned above. Significant items in 9M20 included restructuring and other related costs of $0.2bn associated with disposal losses related to the RWA reduction commitments we made at our business update in February. Foreign currency translation differences resulted in a further adverse movement of $0.6bn compared with 9M19.

Reported ECL

Reported ECL of $7.6bn were $5.6bn higher than in 9M19, with increases across all global businesses, primarily from charges relating to the global impact of the Covid-19 outbreak on the forward economic outlook.

The ECL charge in 9M20 reflected a significant increase in stage 1 and stage 2 allowances, notably in the first half of the year, to reflect the deterioration in the forward economic outlook globally as a result of the Covid-19 outbreak. Economic conditions subsequently stabilised, and as a result stage 1 and stage 2 allowances were broadly unchanged in 3Q20. Stage 3 charges in 9M20 increased compared with 9M19, with the rise largely related to wholesale exposures, including a significant stage 3 charge related to a CMB client in Singapore in 1Q20. Notably, stage 3 charges in 3Q20 were in part offset by an increase in releases related to historical defaulted wholesale exposures.

Reported operating expenses

Reported operating expenses of $24.6bn were $0.7bn or 3% lower than in 9M19, primarily reflecting a lower performance-related pay accrual and a reduction in discretionary expenditure, while we continued to invest in technology. In addition, the reduction included favourable foreign currency translation differences of $0.4bn. This was partly offset by a net adverse movement in significant items of $0.6bn, which included:

-- a $1.1bn impairment of goodwill and other intangibles in 9M20, primarily capitalised software related to the businesses within HSBC Bank plc, and to a lesser extent our businesses in the US. It reflected underperformance and a deterioration in the future forecasts of these businesses, substantially relating to prior periods in HSBC Bank plc; and

-- restructuring and other related costs of $1.1bn in 9M20, of which $0.4bn related to severance, $0.2bn related to an impairment of software intangibles and $0.1bn related to the impairment of tangible assets in France and the US. This compared with restructuring and other related costs of $0.4bn in 9M19. We expect to incur 'costs to achieve' expenditure of $1.6bn for the 2020 full year.

This was partly offset by:

   --    customer redress programme costs of $0.1bn in 9M20, compared with $1.1bn in 9M19. 

Reported share of profit from associates and JVs

Reported income from associates and joint ventures of $0.9bn decreased by $0.9bn or 49%, primarily reflecting our share of SABB's impairment of the goodwill it recognised on the completion of its merger with Alawwal bank in 2019. The remaining reduction reflected a lower share of profit recognised from our associates due to the impact of the Covid-19 outbreak and the lower interest rate environment.

Group

9M20 compared with 9M19 - adjusted results

 
Movement in adjusted profit before tax compared with 9M19 
                                                     Nine months ended 
                                          --------------------------------------- 
                                            30 Sep    30 Sep       Variance 
                                                              ------------------- 
                                              2020      2019     9M20 vs. 9M19 
                                                $m        $m         $m         % 
----------------------------------------  --------  --------  ---------  -------- 
Revenue                                     38,542    41,162    (2,620)     (6) 
----------------------------------------  --------  --------  ---------  ------ 
ECL                                        (7,643)   (1,931)    (5,712)    >(200) 
----------------------------------------  --------  --------  ---------  -------- 
Operating expenses                        (22,353)  (23,342)        989       4 
----------------------------------------  --------  --------  ---------  ------ 
Share of profit from associates and JVs      1,393     1,804      (411)    (23) 
----------------------------------------  --------  --------  ---------  ------ 
Profit before tax                            9,939    17,693    (7,754)    (44) 
----------------------------------------  --------  --------  ---------  ------ 
 

Adjusted profit

Adjusted profit before tax of $9.9bn was $7.8bn or 44% lower than in 9M19, primarily from a rise in adjusted ECL and a fall in adjusted revenue. Adjusted ECL increased by $5.7bn, mainly from charges relating to the global impact of the Covid-19 outbreak on the forward economic outlook in the first half of 2020. Adjusted revenue decreased by $2.6bn or 6%, primarily from the progressive impact of interest rate reductions in all our global businesses, notably in our deposit franchises, partly offset by higher revenue from Global Markets. Adjusted operating expenses decreased by $1.0bn or 4% as we lowered the performance-related pay accrual and reduced discretionary expenditure while continuing to invest in our businesses.

Adjusted revenue

Adjusted revenue of $38.5bn was $2.6bn or 6% lower than in 9M19, reflecting falls in WPB (down $2.4bn) and CMB (down $1.3bn), partly offset by higher revenue in GBM (up $0.7bn) and Corporate Centre (up $0.4bn).

The reduction in adjusted revenue reflected the progressive impact of lower interest rates in many of the key markets in which we operate. This had an adverse impact on revenue in Retail Banking within WPB, and in GLCM within CMB and GBM, although we grew deposit balances across these businesses compared with 30 September 2019. In addition, the fall in revenue reflected the effects of a sharp fall in equity markets and a widening of credit spreads towards the end of 1Q20. There has been a partial recovery in equity markets and a narrowing of credit spreads in subsequent quarters. However, this resulted in an adverse movement in market impacts in life insurance manufacturing in WPB of $0.2bn. It also resulted in an adverse movement in credit and funding valuation adjustments of $0.2bn and a $0.2bn reduction in revenue in Principal Investments in GBM.

These reductions were partly offset by higher revenue in Global Markets as market volatility remained elevated. Revenue also rose in Corporate Centre.

Revenue relating to Balance Sheet Management ('BSM'), HSBC Holdings net interest expense and Argentina hyperinflation was $0.5bn higher, primarily due to disposal gains in BSM. This revenue is allocated to our global businesses.

Adjusted ECL

Adjusted ECL, which removes the period-on-period effects of foreign currency translation differences, were $7.6bn, an increase of $5.7bn from 9M19. This increase occurred in WPB (up $1.6bn), CMB (up $3.0bn) and GBM (up $1.1bn) and mainly reflected charges related to the global impact of the Covid-19 outbreak and the forward economic outlook in all of our global businesses.

The ECL charge in 9M20 reflected a significant increase in stage 1 and stage 2 allowances, notably in the first half of the year, to reflect the deterioration in the forward economic outlook globally as a result of the Covid-19 outbreak. Economic conditions subsequently stabilised and as a result, stage 1 and stage 2 allowances were broadly unchanged in 3Q20. Stage 3 charges in 9M20 increased compared with 9M19, with the rise largely related to wholesale exposures, including a significant stage 3 charge related to a CMB client in Singapore in 1Q20. Notably, the stage 3 charge in 3Q20 was in part offset by an increase in releases related to historical defaulted wholesale exposures.

Adjusted ECL (annualised) as a percentage of average gross loans and advances to customers was 0.96%, compared with 0.25% in 9M19.

Adjusted operating expenses

Adjusted operating expenses of $22.4bn were $1.0bn or 4% lower than in 9M19, as we continued to review and reprioritise costs and investments to help mitigate revenue headwinds. The decrease primarily reflected a $0.7bn reduction in performance-related pay accrual and lower discretionary expenditure, including marketing (down $0.3bn) and travel costs (down $0.2bn). In addition, our cost-saving initiatives resulted in a reduction of $0.7bn, of which $0.6bn related to our cost-to-achieve programme. These decreases were partly offset by an increase of $0.3bn in investments in technology to enhance our digital and automation capabilities to improve how we serve our customers.

The number of employees expressed in full-time equivalent staff ('FTE') at 30 September 2020 was 230,317, a decrease of 5,034 compared with 31 December 2019. The number of contractors at 30 September 2020 was 6,131, a decrease of 1,280 from 31 December 2019.

Adjusted share of profit from associates and JVs

Adjusted share of profit from associates of $1.4bn fell $0.4bn or 23%, compared with 9M19, primarily reflecting the impact of the Covid-19 outbreak and the lower interest rate environment on the share of profit we recognised from our associates.

Wealth and Personal Banking - adjusted results

 
Management view of adjusted revenue 
                                                   Nine months ended              Quarter ended 
                                            30 Sep  30 Sep     Variance      30 Sep  30 Jun    30 Sep 
                                                            --------------- 
                                              2020    2019   9M20 vs. 9M19     2020    2020      2019 
                                 Footnotes      $m      $m         $m     %      $m      $m        $m 
-------------------------------  ---------  ------  ------  ---------  ----  ------  ------  -------- 
Retail Banking                               9,895  11,639    (1,744)  (15)   2,999   3,133   3,990 
-------------------------------  ---------  ------  ------  ---------  ----  ------  ------  ------ 
- net interest income                        8,987  10,394    (1,407)  (14)   2,686   2,882   3,585 
-------------------------------  --------- 
- non-interest income                          908   1,245      (337)  (27)     313     251     405 
-------------------------------  ---------  ------  ------  ---------  ----  ------  ------  ------ 
Wealth Management                            5,765   6,491      (726)  (11)   2,160   2,214   1,983 
-------------------------------  ---------  ------  ------  ---------  ----  ------  ------  ------ 
- investment distribution                    2,473   2,541       (68)   (3)     872     726     844 
-------------------------------  ---------  ------  ------  ---------  ----  ------  ------  ------ 
- life insurance manufacturing               1,188   1,780      (592)  (33)     601     800     408 
-------------------------------  ---------  ------  ------  ---------  ----  ------  ------  ------ 
- Global Private Banking                     1,339   1,410       (71)   (5)     418     420     485 
-------------------------------  ---------  ------  ------  ---------  ----  ------  ------  ------ 
   net interest income                         514     668      (154)  (23)     142     163     227 
-------------------------------  --------- 
   non-interest income                         825     742         83    11     276     257     258 
-------------------------------  ---------  ------  ------  ---------  ----  ------  ------  ------ 
- asset management                             765     760          5     1     269     268     246 
-------------------------------  ---------  ------  ------  ---------  ----  ------  ------  ------ 
Other                                1         356     574      (218)  (38)      93     148     171 
-------------------------------  ---------  ------  ------  ---------  ----  ------  ------  ------ 
Balance Sheet Management, 
 Holdings interest expense 
 and Argentina hyperinflation                  676     388        288    74     189     248      86 
-------------------------------  ---------  ------  ------  ---------  ----  ------  ------  ------ 
Net operating income                 2      16,692  19,092    (2,400)  (13)   5,441   5,743   6,230 
-------------------------------  ---------  ------  ------  ---------  ----  ------  ------  ------ 
RoTE excluding significant 
 items and UK bank levy 
 (annualised) (%)                              7.6    17.9 
-------------------------------  ---------  ------  ------  ---------  ----  ------  ------  -------- 
 

1 'Other' includes the distribution and manufacturing (where applicable) of retail and credit protection insurance, disposal gains and other

non-product specific income.

2 'Net operating income' means net operating income before change in expected credit losses and other credit impairment charges (also referred to as 'revenue').

9M20 compared with 9M19

Adjusted profit before tax of $3.1bn was $3.7bn or 54% lower than in 9M19. This reflected a fall in adjusted revenue and an increase in adjusted ECL from the impact of the Covid-19 outbreak. The reduction in revenue was mainly as a result of the fall in interest rates, which adversely affected deposit margins. There was lower revenue in life insurance manufacturing, which included negative market impacts due to a fall in equity markets in 1Q20, although these losses partly reversed in 2Q20 and 3Q20 as equity markets recovered.

Adjusted revenue of $16.7bn was $2.4bn or 13% lower, and included the non-recurrence of 9M19 disposal gains in Argentina and Mexico of $133m.

In Retail Banking, revenue of $9.9bn was down $1.7bn or 15%.

-- Net interest income was $1.4bn lower due to narrower margins as global interest rates fell as a result of the Covid-19 outbreak. This reduction was partly offset by deposit balance growth of $57bn or 9%, particularly in Hong Kong and the UK, and higher mortgage lending, mainly in the UK.

-- Non-interest income fell by $0.3bn from lower fee income earned on unsecured lending products.

In Wealth Management, revenue of $5.8bn was down $0.7bn or 11%.

-- In life insurance manufacturing, revenue fell by $0.6bn or 33%, which included an adverse movement in market impacts of $159m (an adverse movement of $218m in 9M20 compared with an adverse movement of $59m in 9M19). The value of new business written fell by $0.4bn or 37% due to a reduction in volumes resulting from the Covid-19 outbreak, in part mitigated by continued actions to support customers by improving our digital channels.

-- In investment distribution, revenue was $0.1bn or 3% lower, reflecting adverse market conditions in Hong Kong, which resulted in lower mutual fund sales. This was partly offset by higher brokerage fees from increased transaction volumes.

-- In Global Private Banking, revenue was $0.1bn or 5% lower, as net interest income fell as a result of the fall in global interest rates, although investment revenue increased, reflecting market volatility and higher fees from advisory and discretionary mandates.

Adjusted ECL of $2.5bn were $1.6bn higher than in 9M19, reflecting the global impact of the Covid-19 outbreak on the forward economic outlook, mainly recorded in the first half of 2020. The increase also included higher charges, notably in the UK, Asia and the US against unsecured lending, driven by moderate credit deterioration.

Adjusted operating expenses of $11.0bn were $0.4bn or 3% lower, as a decrease in performance-related pay accrual and reduced discretionary expenditure more than offset the impact of inflation and our continued investment in digital and wealth initiatives.

3Q20 compared with 3Q19

Adjusted profit before tax of $1.4bn was $0.5bn or 28% lower than in 3Q19. This reflected a $0.8bn or 13% fall in adjusted revenue due to the impact of lower interest rates in Retail Banking and Global Private Banking, partly offset by a favourable movement in market impacts in life insurance manufacturing. The fall in revenue was partly offset by a $0.2bn or 4% reduction in adjusted operating expenses, reflecting a lower performance-related pay accrual and reduced discretionary expenditure, as well as a $0.1bn reduction in adjusted ECL.

Commercial Banking - adjusted results

 
Management view of adjusted revenue 
                                                 Nine months ended              Quarter ended 
                                          30 Sep  30 Sep     Variance      30 Sep  30 Jun    30 Sep 
                                                          --------------- 
                                            2020    2019   9M20 vs. 9M19     2020    2020      2019 
                               Footnotes      $m      $m         $m     %      $m      $m        $m 
-----------------------------  ---------  ------  ------  ---------  ----  ------  ------  -------- 
Global Trade and Receivables 
 Finance                                   1,321   1,388       (67)   (5)     429     432     467 
-----------------------------  ---------  ------  ------  ---------  ----  ------  ------  ------ 
Credit and Lending                         4,183   4,072        111     3   1,442   1,394   1,387 
-----------------------------  ---------  ------  ------  ---------  ----  ------  ------  ------ 
Global Liquidity and 
 Cash Management                           3,283   4,497    (1,214)  (27)     936   1,034   1,510 
-----------------------------  ---------  ------  ------  ---------  ----  ------  ------  ------ 
Markets products, 
 Insurance and Investments, 
 and Other                         1       1,231   1,515      (284)  (19)     341     421     460 
-----------------------------  ---------  ------  ------  ---------  ----  ------  ------  ------ 
Balance Sheet Management, 
 Holdings interest 
 expense and Argentina 
 hyperinflation                              147    (26)        173  >200      17      62    (24) 
-----------------------------  ---------  ------  ------  ---------  ----  ------  ------  ------ 
Net operating income               2      10,165  11,446    (1,281)  (11)   3,165   3,343   3,800 
-----------------------------  ---------  ------  ------  ---------  ----  ------  ------  ------ 
RoTE excluding significant 
 items and UK bank 
 levy (annualised) 
 (%)                                         1.1    14.0 
-----------------------------  ---------  ------  ------  ---------  ----  ------  ------  -------- 
 

1 Includes revenue from Foreign Exchange, insurance manufacturing and distribution, interest rate management and Global Banking products.

2 'Net operating income' means net operating income before change in expected credit losses and other credit impairment charges (also referred to as 'revenue').

9M20 compared with 9M19

Adjusted profit before tax of $1.4bn was $4.2bn or 75% lower than in 9M19. Adjusted ECL were higher, reflecting the impact of the Covid-19 outbreak, and adjusted revenue fell, which was primarily due to the impact of lower interest rates.

Adjusted revenue of $10.2bn was $1.3bn or 11% lower.

-- In GLCM, revenue decreased by $1.2bn or 27% due to the impact of the lower global interest rate environment, mainly in Hong Kong and the UK. This was partly offset by a 15% increase in average deposit balances, across all regions, particularly in the UK and the US.

-- In Global Trade and Receivables Finance ('GTRF'), revenue decreased by $67m or 5% from lower fees and lending balances, notably in Hong Kong and the UK, reflecting a reduction in global trade volumes as a result of the Covid-19 outbreak. This was partly offset by wider margins in Asia and Latin America.

-- In 'Other' products, revenue was $0.3bn lower, reflecting the impact of lower interest rates on income earned on capital held in the business, as well as lower revenue from Insurance, Investments and Markets products. In addition, 9M19 included a disposal gain of $24m in Latin America.

This was partly offset:

-- In Credit and Lending, revenue increased by $0.1bn or 3%, reflecting growth in average balances driven by the uptake of government-backed lending schemes.

Adjusted ECL of $3.9bn were $3.0bn higher than in 9M19. The increase reflected the global impact of the Covid-19 outbreak on the forward economic outlook, mainly in the UK and Asia. There were charges against specific customers in 9M20, particularly in the oil and gas and wholesale trade sectors, including a significant charge related to a corporate exposure in Singapore in 1Q20.

Adjusted operating expenses of $4.9bn were $0.1bn or 2% lower, reflecting a reduction in performance-related pay accrual and as we maintained control of discretionary expenditure, while we continued to invest in digital and transaction banking capabilities to improve customer experience.

In 2020, we delivered around $10bn of RWA reductions as part of our transformation programme. This partly mitigated growth of $13bn due to asset quality deterioration.

3Q20 compared with 3Q19

Adjusted profit before tax of $1.2bn was $0.5bn or 28% lower than in 3Q19, primarily reflecting the impact of lower interest rates, notably on revenue in GLCM, which fell by $0.6bn. These decreases were partly offset by a reduction in adjusted operating expenses of $0.1bn, as we controlled discretionary expenditure while continuing to invest, and from a reduction of $47m in our adjusted ECL charge.

Global Banking and Markets - adjusted results

 
Management view of adjusted revenue 
                                                                           ------  ------  -------- 
                                                 Nine months ended              Quarter ended 
                                          30 Sep  30 Sep     Variance      30 Sep  30 Jun    30 Sep 
                                                          --------------- 
                                            2020    2019   9M20 vs. 9M19     2020    2020      2019 
                               Footnotes      $m      $m       $m       %      $m      $m        $m 
-----------------------------  ---------  ------  ------  -------  ------  ------  ------  -------- 
Global Markets                             5,859   4,468    1,391      31   1,588   2,177   1,373 
-----------------------------  ---------  ------  ------  -------  ------  ------  ------  ------ 
 
  *    FICC                                5,209   3,655    1,554      43   1,296   2,107   1,163 
-----------------------------  ---------  ------  ------  -------  ------  ------  ------  ------ 
  Foreign Exchange                         2,683   1,995      688      34     766     803     720 
-----------------------------  --------- 
  Rates                                    1,583   1,175      408      35     232     685     311 
-----------------------------  --------- 
  Credit                                     943     485      458      94     298     619     132 
-----------------------------  ---------  ------  ------  -------  ------  ------  ------  ------ 
 
  *    Equities                              650     813    (163)    (20)     292      70     210 
-----------------------------  ---------  ------  ------  -------  ------  ------  ------  ------ 
Securities Services                1       1,353   1,502    (149)    (10)     409     444     516 
-----------------------------  ---------  ------  ------  -------  ------  ------  ------  ------ 
Global Banking                     1       2,897   2,877       20       1     953   1,024     990 
-----------------------------  ---------  ------  ------  -------  ------  ------  ------  ------ 
Global Liquidity and 
 Cash Management                           1,552   2,047    (495)    (24)     457     494     690 
-----------------------------  ---------  ------  ------  -------  ------  ------  ------  ------ 
Global Trade and Receivables 
 Finance                                     584     601     (17)     (3)     192     204     202 
-----------------------------  ---------  ------  ------  -------  ------  ------  ------  ------ 
Principal Investments                         40     215    (175)    (81)      52     226      94 
-----------------------------  ---------  ------  ------  -------  ------  ------  ------  ------ 
Credit and funding 
 valuation adjustments                     (322)   (153)    (169)   (110)      32     (9)   (167) 
-----------------------------  ---------  ------  ------  -------  ------  ------  ------  ------ 
Other                              2       (453)   (532)       79      15   (153)   (145)   (201) 
-----------------------------  ---------  ------  ------  -------  ------  ------  ------  ------ 
Balance Sheet Management, 
 Holdings interest 
 expense and Argentina 
 hyperinflation                              282      79      203    >200      84     108      18 
-----------------------------  ---------  ------  ------  -------  ------  ------  ------  ------ 
Net operating income               3      11,792  11,104      688       6   3,614   4,523   3,515 
-----------------------------  ---------  ------  ------  -------  ------  ------  ------  ------ 
RoTE excluding significant 
 items and UK bank 
 levy (annualised) 
 (%)                                         6.9    10.0 
-----------------------------  ---------  ------  ------  -------  ------  ------  ------  -------- 
 

1 From 1 June 2020, revenue from Issuer Services, previously reported in Securities Services, was reported within Global Banking. This resulted in $55m additional revenue being recorded in Global Banking for 9M20 (3Q20: $40m). Comparatives have not been restated.

2 'Other' in GBM includes allocated funding costs. Additionally, within the management view of total operating income, notional tax credits are allocated to the businesses to reflect the economic benefit generated by certain activities that are not reflected within operating income, such as notional credits on income earned from tax-exempt investments where the economic benefit of the activity is reflected in tax expense. In order to reflect the total operating income on an IFRS basis, the offset to these tax credits is included within 'Other'.

3 'Net operating income' means net operating income before change in expected credit losses and other credit impairment charges (also referred to as 'revenue').

9M20 compared with 9M19

Adjusted profit before tax of $3.8bn was $0.2bn lower than in 9M19, mainly due to higher adjusted ECL, which reflected the global impact of the Covid-19 outbreak and included charges relating to specific exposures. The rise in adjusted ECL was partly offset by higher adjusted revenue and from lower adjusted operating expenses.

Adjusted revenue of $11.8bn increased by $0.7bn compared with 9M19, which included adverse movements in credit and funding valuation adjustments of $0.2bn. We grew adjusted revenue while reducing adjusted RWAs by $29bn, compared with 30 September 2019.

-- In Global Markets, revenue increased by $1.4bn or 31%, as higher volatility levels supported an improved FICC performance, particularly in Credit, in both primary and secondary markets, and in Foreign Exchange. Rates also had a strong performance due to increased trading activity in government bonds.

-- In Global Banking, revenue of $2.9bn remained broadly unchanged. Revenue in capital markets increased and corporate lending net interest income rose due to higher average balances. These were offset by lower real estate and structured finance fee income as well as losses on legacy corporate restructuring positions.

These were partly offset by:

-- In GLCM, revenue decreased $0.5bn or 24% due to the impact of lower global interest rates, although average balances grew, notably in the US, the UK and Asia.

-- In Principal Investments, revenue fell by $0.2bn, reflecting revaluation losses incurred in 1Q20 as a result of the Covid-19 outbreak, mainly in Europe, which partly reversed in the remainder of the period.

-- In Securities Services, revenue fell by $0.1bn or 10%, due to lower interest rates, notably in Asia and Europe, although fees increased.

-- In GTRF, revenue decreased by $17m or 3%, reflecting lower fees in Europe, partly offset by higher net interest income in Asia.

Adjusted ECL were $1.2bn, up $1.1bn compared with 9M19 from charges relating to the global impact of the Covid-19 outbreak on the forward economic outlook, and as charges against a small number of clients in 9M20 were higher than those recorded in 9M19.

Adjusted operating expenses of $6.8bn were $0.2bn or 3% lower, primarily from a lower performance-related pay accrual, which more than offset growth in regulatory programme costs and investments in technology.

In 9M20, RWAs fell by $8bn. We delivered around $30bn of RWA reductions as part of our transformation programme. This mitigated growth in RWAs from asset quality deterioration, increased activity on client facilities and elevated market volatility as a result of the Covid-19 outbreak, as well as from regulatory changes.

3Q20 compared with 3Q19

Adjusted profit before tax of $1.2bn was unchanged compared with 3Q19.

Adjusted revenue was $0.1bn or 3% higher, reflecting a $0.2bn or 16% increase in Global Markets, as ongoing market volatility resulted in an improved performance in FICC, and from favourable movements in credit and funding valuation adjustments of $0.2bn. This increase was partly offset by the impact of lower global interest rates, leading to a reduction of $0.2bn in GLCM and $0.1bn in Securities Services. The increase in adjusted revenue was largely offset by higher adjusted ECL, which rose by $80m to $100m, from higher charges against specific customers and provisions relating to the Covid-19 outbreak, although adjusted operating expenses remained broadly unchanged.

Corporate Centre - adjusted results

 
Management view of adjusted revenue 
                                               Nine months ended              Quarter ended 
                                        30 Sep  30 Sep     Variance      30 Sep  30 Jun    30 Sep 
                                                        --------------- 
                                          2020    2019   9M20 vs. 9M19     2020    2020      2019 
                             Footnotes      $m      $m       $m       %      $m      $m        $m 
---------------------------  ---------  ------  ------  -------  ------  ------  ------  -------- 
Central Treasury                 1         169     226     (57)    (25)    (32)    (64)      88 
---------------------------  ---------  ------  ------  -------  ------  ------  ------  ------ 
Legacy portfolios                         (20)   (124)      104      84      28      43    (41) 
---------------------------  ---------  ------  ------  -------  ------  ------  ------  ------ 
Other                            2       (256)   (582)      326      56   (151)   (155)   (245) 
---------------------------  ---------  ------  ------  -------  ------  ------  ------  ------ 
Net operating income             3       (107)   (480)      373      78   (155)   (176)   (198) 
---------------------------  ---------  ------  ------  -------  ------  ------  ------  ------ 
RoTE excluding significant 
 items and UK bank levy 
 (annualised) (%)                          4.6     1.3 
---------------------------  ---------  ------  ------  -------  ------  ------  ------  -------- 
 

1 Central Treasury includes favourable valuation differences on issued long-term debt and associated swaps of $163m (9M19: gains of $219m; 3Q20: losses of $32m; 2Q20: losses of $64m; 3Q19: gains of $76m).

   2   In 2Q20, we began allocating the revenue from BSM, Holdings net interest expense and Argentina hyperinflation out to the global businesses, to align them better with their revenue and expense. The total BSM revenue component of this allocation for 9M20 was $2,206m (9M19: $1,660m; 3Q20: $671m; 2Q20: $783m; 3Q19: $551m). 

3 'Net operating income' means net operating income before change in expected credit losses and other credit impairment charges (also referred to as 'revenue').

9M20 compared with 9M19

Adjusted profit before tax of $1.7bn was $0.3bn higher than in 9M19, and mainly comprised our share of profit in associates and joint ventures, which decreased by $0.4bn due to the impact of falling interest rates and the Covid-19 outbreak. This reduction was more than offset by higher adjusted revenue and lower adjusted operating expenses.

Adjusted revenue increased by $0.4bn, mainly in 'Other' income, which increased by $0.3bn due to a net favourable movement of intersegment eliminations that have no impact on Group results. In addition, certain funding costs that were retained in Corporate Centre during 2019 have been allocated to global businesses with effect from 1 January 2020. Revenue in our legacy portfolios rose by $0.1bn due to the non-recurrence of portfolio losses in 9M19. These factors were partly offset by lower favourable fair value movements of $56m relating to the economic hedging of interest rate and exchange rate risk on our long-term debt with associated swaps.

Adjusted operating expenses, which are stated after recovery of costs from our global businesses, decreased by $0.3bn due to lower discretionary expenditure.

3Q20 compared with 3Q19

Adjusted profit before tax of $0.5bn was $0.1bn lower than in 3Q19. This was primarily due to a reduction in share of profit from BoCom, reflecting the impact of the Covid-19 outbreak. In addition, operating expenses increased by $0.1bn. These factors were partly offset by higher revenue, which included favourable valuation movements in legacy credit in 3Q20, compared with adverse movements in 3Q19.

Balance sheet - 30 September 2020 compared with 30 June 2020

At 30 September 2020, our total assets of $3.0tn were $33bn higher on a reported basis, and included the favourable effects of foreign currency translation differences. On a constant currency basis, our total assets were $37bn lower.

This reduction in total assets, on a constant currency basis, reflected lower derivative asset balances, notably from adverse revaluation movements as market volatility fell compared with 30 June 2020. The reduction also included a decline in financial assets as we decreased our holdings of treasury bills and debt securities. These were partly offset by a rise in cash and balances at central banks as we maintained our liquidity to support customers.

Loans and advances to customers as a percentage of customer accounts were 66.4%, a decrease of 0.2% compared with 30 June 2020.

Loans and advances to customers

Reported loans and advances to customers of $1.0tn were $23bn higher, which included favourable effects of foreign currency translation differences of $23bn. On a constant currency basis, customer lending balances were broadly in line with 2Q20.

Customer lending increased in WPB by $19bn to $460bn. This was mainly due to an increase in term lending in Hong Kong (up $11bn), as customers borrowed to fund investments in initial public offerings, as well as from higher mortgage balances, mainly in the UK (up $5bn), as activity in the housing market rose after lockdown restrictions were eased. In CMB, lending of $344bn was $8bn lower, mainly from a reduction in term lending in the US, Asia and Europe. In GBM, lending of $237bn fell by $11bn, mainly from lower term lending in Asia and the US, partly offset by higher overdraft balances in the UK.

Customer accounts

Customer accounts of $1.6tn increased by $36bn on a reported basis, including favourable foreign currency translation differences of $33bn. On a constant currency basis, customer accounts were broadly in line with 2Q20 across all of our global businesses. This reflected customers continuing to hold consolidated funds. There has been a movement of funds from term accounts to call accounts as customers show a preference for liquidity while interest rates are low.

Risk-weighted assets - 30 September 2020 compared with 30 June 2020

Risk-weighted assets ('RWAs') totalled $857.0bn at 30 September 2020, a $2.4bn increase compared with 2Q20. Excluding foreign currency translation differences, RWAs decreased by $11.8bn.

A $10.8bn decrease in RWAs due to asset size movements reflected lending reduction of $14.2bn in GBM and CMB, including the effect of management initiatives, and a fall in market risk RWAs of $5.3bn. The reduction was partly offset by an $8.9bn increase in WPB, mostly in short-term lending in Hong Kong.

A $4.3bn reduction in RWAs due to changes in methodology and policy was primarily due to GBM and CMB initiatives in Asia and Europe. Changes in asset quality increased RWAs by $3.0bn, which included the impact of credit migration of $7.3bn, mostly in CMB and GBM, largely offset by decreases due to changes in portfolio mix.

Net interest margin

 
                                              Nine months ended              Quarter ended 
                                                                   --------------------------------- 
                                                30 Sep     30 Sep     30 Sep     30 Jun       30 Sep 
                                                  2020       2019       2020       2020         2019 
                                  Footnotes         $m         $m         $m         $m           $m 
--------------------------------  ---------  ---------  ---------  ---------  ---------  ----------- 
Net interest income                             20,959     22,808      6,450      6,897      7,568 
--------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
Average interest-earning assets              2,070,703  1,915,149  2,141,454  2,078,178  1,919,955 
--------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
                                                     %          %          %          %            % 
--------------------------------  ---------  ---------  ---------  ---------  ---------  ----------- 
Gross interest yield                  1           2.09       2.89       1.76       2.01       2.83 
--------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
Less: cost of funds                   1         (0.89)     (1.53)     (0.68)     (0.81)     (1.49) 
--------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
Net interest spread                   2           1.20       1.36       1.08       1.20       1.34 
--------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
Net interest margin                   3           1.35       1.59       1.20       1.33       1.56 
--------------------------------  ---------  ---------  ---------  ---------  ---------  --------- 
 

1 Gross interest yield is the average annualised interest rate earned on average interest-earning assets ('AIEA'). Cost of funds is the average annualised interest cost as a percentage of average interest-bearing liabilities.

2 Net interest spread is the difference between the average annualised interest rate earned on AIEA, net of amortised premiums and loan fees, and the average annualised interest rate payable on average interest-bearing funds.

   3   Net interest margin is net interest income expressed as an annualised percentage of AIEA. 

Net interest margin ('NIM') of 1.35% was 24 basis points ('bps') lower compared with 9M19, as the reduction in the yield on AIEA of 80bps was partly offset by the fall in funding cost of average interest-bearing liabilities of 64bps. The decrease in NIM in 9M20 included the favourable impact of significant items and the adverse effects of foreign currency translation differences. Excluding these, NIM fell by 23bps.

NIM for 3Q20 was 1.20%, down 36bps compared with the previous year, and down 13bps compared with the previous quarter, predominantly driven by the impact of lower market interest rates.

Notes

-- Income statement comparisons, unless stated otherwise, are between the nine-month period ended 30 September 2020 and the nine-month period ended 30 September 2019. Balance sheet comparisons, unless otherwise stated, are between balances at 30 September 2020 and the corresponding balances at 30 June 2020.

-- The financial information on which this Earnings Release is based, and the data set out in the appendix to this statement, are unaudited and have been prepared in accordance with our significant accounting policies as described on pages 240 to 251 of our Annual Report and Accounts 2019.

-- On 31 March 2020, HSBC announced that, in response to a request from the Bank of England through the UK's Prudential Regulation Authority ('PRA'), the Board had cancelled the fourth interim dividend of $0.21 per ordinary share, which was scheduled to be paid on 14 April 2020. The Board also announced that until the end of 2020 HSBC will make no quarterly or interim dividend payments or accruals in respect of ordinary shares. As previously disclosed on 18 February 2020 in the Annual Report and Accounts 2019, we also plan to suspend share buy-backs in respect of ordinary shares in 2020 and 2021.

-- Based on our results for 2020 and our forecasts for 2021, the Board will consider whether to pay a conservative dividend for 2020. Any such dividend would be dependent on the economic outlook in early 2021, and be subject to regulatory consultation. A final determination is expected to be made and communicated in February 2021 with our 2020 full-year results. We also expect to communicate our revised policy for dividends for 2021 and beyond at the same time.

 
Cautionary statement regarding forward-looking statements 
 

This Earnings Release 3Q20 contains certain forward-looking statements with respect to HSBC's: financial condition; results of operations and business, including the strategic priorities; 2020 financial, investment and capital targets; and ESG targets/commitments described herein.

Statements that are not historical facts, including statements about HSBC's beliefs and expectations, are forward-looking statements. Words such as 'expects', 'targets', 'anticipates', 'intends', 'plans', 'believes', 'seeks', 'estimates', 'potential' and 'reasonably possible', variations of these words and similar expressions are intended to identify forward-looking statements. These statements are based on current plans, information, data, estimates and projections, and therefore undue reliance should not be placed on them. Forward-looking statements speak only as of the date they are made. HSBC makes no commitment to revise or update any forward-looking statements to reflect events or circumstances occurring or existing after the date of any forward-looking statements.

Written and/or oral forward-looking statements may also be made in the periodic reports to the US Securities and Exchange Commission, summary financial statements to shareholders, proxy statements, offering circulars and prospectuses, press releases and other written materials, and in oral statements made by HSBC's Directors, officers or employees to third parties, including financial analysts.

Forward-looking statements involve inherent risks and uncertainties. Readers are cautioned that a number of factors could cause actual results to differ, in some instances materially, from those anticipated or implied in any forward-looking statement. These include, but are not limited to:

-- changes in general economic conditions in the markets in which we operate, such as continuing or deepening recessions and fluctuations in employment and creditworthy customers beyond those factored into consensus forecasts (including, without limitation, as a result of the Covid-19 outbreak); the Covid-19 outbreak, which will have adverse impacts on our income due to lower lending and transaction volumes, lower wealth and insurance manufacturing revenue, and lower or negative interest rates in markets where we operate, as well as, more generally, the potential for material adverse impacts on our financial condition, results of operations, prospects, liquidity, capital position and credit ratings; deviations from the market and economic assumptions that form the basis for our ECL measurements (including, without limitation, as a result of the Covid-19 outbreak or the UK's exit from the EU); potential changes in future dividend policy; changes in foreign exchange rates and interest rates, including the accounting impact resulting from financial reporting in respect of hyperinflationary economies; volatility in equity markets; lack of liquidity in wholesale funding or capital markets, which may affect our ability to meet our obligations under financing facilities or to fund new loans, investments and businesses; geopolitical tensions or diplomatic developments producing social instability or legal uncertainty, such as the unrest in Hong Kong, the existing US-China tensions and the emerging challenges in UK-China relations, which in turn may affect demand for our products and services and could result in (among other things) regulatory, reputational and market risks for HSBC; the efficacy of government, customer, and HSBC's actions in managing and mitigating climate change, which may cause both idiosyncratic and systemic risks resulting in potential financial impacts; illiquidity and downward price pressure in national real estate markets; adverse changes in central banks' policies with respect to the provision of liquidity support to financial markets; heightened market concerns over sovereign creditworthiness in over-indebted countries; adverse changes in the funding status of public or private defined benefit pensions; societal shifts in customer financing and investment needs, including consumer perception as to the continuing availability of credit; exposure to counterparty risk, including third parties using us as a conduit for illegal activities without our knowledge; the expected discontinuation of certain key Ibors and the development of alternative risk-free benchmark rates, which may require us to enhance our capital position and/or position additional capital in specific subsidiaries; and price competition in the market segments we serve;

-- changes in government policy and regulation, including the monetary, interest rate and other policies of central banks and other regulatory authorities in the principal markets in which we operate and the consequences thereof (including, without limitation, actions taken as a result of the Covid-19 outbreak); initiatives to change the size, scope of activities and interconnectedness of financial institutions in connection with the implementation of stricter regulation of financial institutions in key markets worldwide; revised capital and liquidity benchmarks, which could serve to deleverage bank balance sheets and lower returns available from the current business model and portfolio mix; imposition of levies or taxes designed to change business mix and risk appetite; the practices, pricing or responsibilities of financial institutions serving their consumer markets; expropriation, nationalisation, confiscation of assets and changes in legislation relating to foreign ownership; the UK's exit from the EU, which may result in a prolonged period of uncertainty, unstable economic conditions and market volatility, including currency fluctuations; passage of the Hong Kong national security law and restrictions on telecommunications, as well as the US Hong Kong Autonomy Act, which have caused tensions between China, the US and the UK; general changes in government policy that may significantly influence investor decisions; the costs, effects and outcomes of regulatory reviews, actions or litigation, including any additional compliance requirements; and the effects of competition in the markets where we operate including increased competition from non-bank financial services companies; and

-- factors specific to HSBC, including our success in adequately identifying the risks we face, such as the incidence of loan losses or delinquency, and managing those risks (through account management, hedging and other techniques); our ability to achieve our financial, investment, capital and ESG targets/commitments, which may result in our failure to achieve any of the expected benefits of our strategic initiatives; model limitations or failure, including, without limitation, the impact that the consequences of the Covid-19 outbreak have had on the performance and usage of financial models, which may require us to hold additional capital, incur losses and/or use compensating controls, such as overlays and overrides, to address model limitations; changes to the judgements, estimates and assumptions we base our financial statements on; changes in our ability to meet the requirements of regulatory stress tests; a reduction in the credit rating assigned to us or any of our subsidiaries, which could increase the cost or decrease the availability of our funding and affect our liquidity position and net interest margin; changes to the reliability and security of our data management, data privacy, information and technology infrastructure, including threats from cyber-attacks, which may impact our ability to service clients and may result in financial loss, business disruption and/or loss of customer services and data; changes in insurance customer behaviour and insurance claim rates; our dependence on loan payments and dividends from subsidiaries to meet our obligations; changes in accounting standards, which may have a material impact on the way we prepare our financial statements; changes in our ability to manage third-party, fraud and reputational risks inherent in our operations; employee misconduct, which may result in regulatory sanctions and/or reputational or financial harm; and changes in skill requirements, ways of working and talent shortages, which may affect our ability to recruit and retain senior management and diverse and skilled personnel. Effective risk management depends on, among other things, our ability through stress testing and other techniques to prepare for events that cannot be captured by the statistical models it uses; and our success in addressing operational, legal and regulatory, and litigation challenges; and other risks and uncertainties we identify in 'Top and emerging risks' on pages 76 to 81 of the Annual Report and Accounts 2019.

For further information contact:

 
Investor Relations         Media Relations 
UK - Richard O'Connor      UK - Heidi Ashley 
Tel: +44 (0) 20 7991 6590  Tel: +44 (0) 20 7992 2045 
 
Hong Kong - Mark Phin      Hong Kong - Patrick Humphris 
Tel: +852 2822 4908        Tel: +852 2822 2052 
 
 
Summary consolidated income statement 
 
 
                                                    Nine months             Quarter ended 
                                                        ended 
                                                   30 Sep    30 Sep   30 Sep   30 Jun     30 Sep 
                                                     2020      2019     2020     2020       2019 
                                                       $m        $m       $m       $m         $m 
-----------------------------------------------  --------  --------  -------  -------  --------- 
Net interest income                                20,959    22,808    6,450    6,897    7,568 
-----------------------------------------------  --------  --------  -------  -------  ------- 
Net fee income                                      8,907     9,085    2,981    2,803    2,961 
-----------------------------------------------  --------  --------  -------  -------  ------- 
Net income from financial instruments 
 held for trading or managed on a fair 
 value basis                                        7,768     7,877    2,000    2,404    2,546 
-----------------------------------------------  --------  --------  -------  -------  ------- 
Net income/(expense) from assets and 
 liabilities of insurance businesses, 
 including related derivatives, measured 
 at fair value through profit or loss               (254)     2,318    1,036    2,290      122 
-----------------------------------------------  --------  --------  -------  -------  ------- 
Changes in fair value of designated 
 debt and related derivatives(1)                      278       149       81     (49)       61 
-----------------------------------------------  --------  --------  -------  -------  ------- 
Changes in fair value of other financial 
 instruments mandatorily measured at 
 fair value 
 through profit or loss                               259       617      179      453      160 
-----------------------------------------------  --------  --------  -------  -------  ------- 
Gains less losses from financial investments          599       316      133      154      115 
-----------------------------------------------  --------  --------  -------  -------  ------- 
Net insurance premium income                        7,798     9,047    2,779    2,110    2,724 
-----------------------------------------------  --------  --------  -------  -------  ------- 
Other operating income                                805     2,935      334       67      863 
-----------------------------------------------  --------  --------  -------  -------  ------- 
Total operating income                             47,119    55,152   15,973   17,129   17,120 
-----------------------------------------------  --------  --------  -------  -------  ------- 
Net insurance claims and benefits paid 
 and movement in liabilities to policyholders     (8,447)  (12,425)  (4,046)  (4,070)  (3,765) 
-----------------------------------------------  --------  --------  -------  -------  ------- 
Net operating income before change 
 in expected credit losses and other 
 credit impairment charges(2)                      38,672    42,727   11,927   13,059   13,355 
-----------------------------------------------  --------  --------  -------  -------  ------- 
Change in expected credit losses and 
 other credit impairment charges                  (7,643)   (2,023)    (785)  (3,832)    (883) 
Net operating income                               31,029    40,704   11,142    9,227   12,472 
-----------------------------------------------  --------  --------  -------  -------  ------- 
Total operating expenses excluding 
 impairment of goodwill and other intangible 
 assets                                          (23,207)  (25,268)  (7,968)  (7,451)  (8,143) 
-----------------------------------------------  --------  --------  -------  -------  ------- 
Impairment of goodwill and other intangible 
 assets                                           (1,361)      (28)     (73)  (1,224)      (4) 
-----------------------------------------------  --------  --------  -------  -------  ------- 
Operating profit                                    6,461    15,408    3,101      552    4,325 
-----------------------------------------------  --------  --------  -------  -------  ------- 
Share of profit in associates and joint 
 ventures                                             931     1,836     (27)      537      512 
-----------------------------------------------  --------  --------  -------  -------  ------- 
Profit before tax                                   7,392    17,244    3,074    1,089    4,837 
-----------------------------------------------  --------  --------  -------  -------  ------- 
Tax expense                                       (2,228)   (3,512)  (1,035)    (472)  (1,042) 
-----------------------------------------------  --------  --------  -------  -------  ------- 
Profit after tax                                    5,164    13,732    2,039      617    3,795 
-----------------------------------------------  --------  --------  -------  -------  ------- 
Attributable to: 
-----------------------------------------------  --------  --------  -------  -------  --------- 
- ordinary shareholders of the parent 
 company                                            3,336    11,478    1,359      192    2,971 
-----------------------------------------------  --------  --------  -------  -------  ------- 
- preference shareholders of the parent 
 company                                               67        67       22       23       22 
-----------------------------------------------  --------  --------  -------  -------  ------- 
- other equity holders                              1,066     1,148      449      176      484 
-----------------------------------------------  --------  --------  -------  -------  ------- 
- non-controlling interests                           695     1,039      209      226      318 
-----------------------------------------------  --------  --------  -------  -------  ------- 
Profit after tax                                    5,164    13,732    2,039      617    3,795 
-----------------------------------------------  --------  --------  -------  -------  ------- 
                                                        $         $        $        $          $ 
-----------------------------------------------  --------  --------  -------  -------  --------- 
Basic earnings per share                             0.17      0.57     0.07     0.01       0.15 
-----------------------------------------------  --------  --------  -------  -------  --------- 
Diluted earnings per share                           0.16      0.57     0.07     0.01       0.15 
-----------------------------------------------  --------  --------  -------  -------  --------- 
Dividend per ordinary share(3)                          -      0.41        -        -       0.10 
-----------------------------------------------  --------  --------  -------  -------  --------- 
                                                        %         %        %        %          % 
-----------------------------------------------  --------  --------  -------  -------  --------- 
Return on average ordinary shareholders' 
 equity (annualised)                                  2.7       9.2      3.2      0.5      7.0 
-----------------------------------------------  --------  --------  -------  -------  ------- 
Return on average tangible equity (annualised)        3.5       9.5      2.9      3.5      6.4 
-----------------------------------------------  --------  --------  -------  -------  ------- 
Cost efficiency ratio                                63.5      59.2     67.4     66.4     61.0 
-----------------------------------------------  --------  --------  -------  -------  ------- 
 

1 The debt instruments, issued for funding purposes, are designated under the fair value option to reduce an accounting mismatch.

2 Net operating income before change in expected credit losses and other credit impairment charges, also referred to as revenue.

3 Dividends recorded in the financial statements are dividends per ordinary share declared and paid in the period and are not dividends in respect of, or for, that period.

 
Summary consolidated balance sheet 
 
 
                                                                       At 
                                                        --------------------------------- 
                                                           30 Sep     30 Jun       31 Dec 
                                                             2020       2020         2019 
                                                               $m         $m           $m 
------------------------------------------------------  ---------  ---------  ----------- 
Assets 
------------------------------------------------------  ---------  ---------  ----------- 
Cash and balances at central banks                        285,508    249,673    154,099 
------------------------------------------------------  ---------  ---------  --------- 
Trading assets                                            222,355    208,964    254,271 
------------------------------------------------------  ---------  ---------  --------- 
Financial assets designated and otherwise mandatorily 
 measured at fair value through profit or loss             44,253     41,785     43,627 
Derivatives                                               294,678    313,781    242,995 
------------------------------------------------------  ---------  ---------  --------- 
Loans and advances to banks                                83,854     77,015     69,203 
------------------------------------------------------  ---------  ---------  --------- 
Loans and advances to customers(1)                      1,041,340  1,018,681  1,036,743 
------------------------------------------------------  ---------  ---------  --------- 
Reverse repurchase agreements - non-trading               221,179    226,345    240,862 
------------------------------------------------------  ---------  ---------  --------- 
Financial investments                                     475,302    494,109    443,312 
------------------------------------------------------  ---------  ---------  --------- 
Other assets                                              287,466    292,445    230,040 
------------------------------------------------------  ---------  ---------  --------- 
Total assets                                            2,955,935  2,922,798  2,715,152 
------------------------------------------------------  ---------  ---------  --------- 
Liabilities and equity 
------------------------------------------------------  ---------  ---------  ----------- 
Liabilities 
------------------------------------------------------  ---------  ---------  ----------- 
Deposits by banks                                          91,739     82,715     59,022 
------------------------------------------------------  ---------  ---------  --------- 
Customer accounts                                       1,568,714  1,532,380  1,439,115 
------------------------------------------------------  ---------  ---------  --------- 
Repurchase agreements - non-trading                       118,844    112,799    140,344 
------------------------------------------------------  ---------  ---------  --------- 
Trading liabilities                                        80,338     79,612     83,170 
------------------------------------------------------  ---------  ---------  --------- 
Financial liabilities designated at fair value            156,459    156,608    164,466 
------------------------------------------------------  ---------  ---------  --------- 
Derivatives                                               285,239    303,059    239,497 
------------------------------------------------------  ---------  ---------  --------- 
Debt securities in issue                                  102,406    110,114    104,555 
------------------------------------------------------  ---------  ---------  --------- 
Liabilities under insurance contracts                     102,708     98,832     97,439 
------------------------------------------------------  ---------  ---------  --------- 
Other liabilities                                         249,227    251,458    194,876 
------------------------------------------------------  ---------  ---------  --------- 
Total liabilities                                       2,755,674  2,727,577  2,522,484 
------------------------------------------------------  ---------  ---------  --------- 
Equity 
------------------------------------------------------  ---------  ---------  ----------- 
Total shareholders' equity                                191,904    187,036    183,955 
------------------------------------------------------  ---------  ---------  --------- 
Non-controlling interests                                   8,357      8,185      8,713 
------------------------------------------------------  ---------  ---------  --------- 
Total equity                                              200,261    195,221    192,668 
------------------------------------------------------  ---------  ---------  --------- 
Total liabilities and equity                            2,955,935  2,922,798  2,715,152 
------------------------------------------------------  ---------  ---------  --------- 
 
   1   Net of impairment allowances. 
 
Credit risk 
 

Summary of credit risk

At 30 September 2020, gross loans and advances to customers and banks of $1,139bn increased by $24.3bn, compared with 31 December 2019. This included adverse foreign exchange movements of $8.3bn.

Excluding foreign exchange movements, growth was driven by a $21.4bn increase in personal loans and advances and a $15.3bn increase in loans and advances to banks. These increases were partly offset by a $4.1bn decrease in wholesale loans and advances to customers.

The increase in personal loans and advances to customers was driven by mortgage growth of $14.6bn, primarily in the UK (up $8.3bn), Hong Kong (up $2.9bn), Canada (up $1.4bn) and Australia (up $1.3bn). Other personal lending also grew by $6.8bn. The decrease in wholesale loans and advances to customers was primarily driven by a $3.8bn decline in lending to corporate and commercial customers.

At 30 September 2020, the allowance for ECL of $14.9bn increased by $5.5bn compared with 31 December 2019, including favourable foreign exchange movements of $0.3bn. It increased by $0.4bn compared with 30 June 2020. The $14.9bn allowance comprised $14.0bn in respect of assets held at amortised cost, $0.8bn in respect of loan commitments and financial guarantees, and $0.2bn in respect of debt instruments measured at fair value through other comprehensive income ('FVOCI').

During the first half of 2020, the Group experienced a significant increase in allowances for ECL, which subsequently stabilised during 3Q20. Excluding foreign exchange movements, the allowance for ECL in relation to loans and advances to customers increased by $5.2bn from 31 December 2019. This was attributable to:

-- a $3.7bn increase in wholesale loans and advances to customers, of which $1.9bn was driven by stages 1 and 2; and

-- a $1.5bn increase in personal loans and advances to customers, of which $1.2bn was driven by stages 1 and 2.

During the first six months of the year, the Group experienced significant migrations from stage 1 to stage 2, reflecting a worsening of the economic outlook. This trend slowed during the third quarter as forward economic guidance remained broadly stable in comparison with 30 June 2020, with some regions experiencing transfers from stage 2 to stage 1.

Stage 3 balances at 30 September 2020 remained broadly stable compared with 30 June 2020, while benefiting from releases from historical default cases. As the Covid-19 pandemic continues, there may be volatility in future stage 3 balances, in particular due to the expiration of the measures implemented by governments, regulators and banks to support customers.

The ECL charge for 9M20 was $7.6bn, inclusive of recoveries, which comprised $5.1bn in respect of wholesale lending (of which stage 3 and purchased or originated credit impaired ('POCI') was $2.6bn), $2.3bn in respect of personal lending (of which stage 3 was $0.7bn) and $0.2bn in respect of other financial assets measured at amortised cost and debt instruments measured at FVOCI. The 3Q20 ECL charge was $0.8bn, which comprised $0.4bn in respect of wholesale lending (of which stage 3 and POCI was $0.3bn) and $0.4bn in respect of personal lending (of which stage 3 was $0.2bn).

 
Summary of financial instruments to which the impairment requirements 
 in IFRS 9 are applied 
                                                 At 30 Sep 2020                        At 31 Dec 2019 
                                                                                                       Allowance 
                                       Gross carrying/nominal    Allowance  Gross carrying/nominal           for 
                                                       amount   for ECL(1)                  amount        ECL(1) 
                            Footnotes                      $m           $m                      $m            $m 
--------------------------  ---------  ----------------------  -----------  ----------------------  ------------ 
Loans and advances to 
 customers 
 at amortised cost                                  1,055,042     (13,702)               1,045,475     (8,732) 
--------------------------  ---------  ----------------------  -----------  ----------------------  ---------- 
- personal                                            452,101      (4,540)                 434,271     (3,134) 
--------------------------  --------- 
- corporate and commercial                            532,842      (8,806)                 540,499     (5,438) 
--------------------------  --------- 
- non-bank financial 
 institutions                                          70,099        (356)                  70,705       (160) 
--------------------------  ---------  ----------------------  -----------  ----------------------  ---------- 
Loans and advances to 
 banks at 
 amortised cost                                        83,904         (50)                  69,219        (16) 
--------------------------  ---------  ----------------------  -----------  ----------------------  ---------- 
Other financial assets 
 measured 
 at amortised cost                                    776,067        (251)                 615,179       (118) 
--------------------------  ---------  ----------------------  -----------  ----------------------  ---------- 
- cash and balances at 
 central 
 banks                                                285,518         (10)                 154,101         (2) 
--------------------------  --------- 
- items in the course of 
 collection 
 from other banks                                       6,165            -                   4,956           - 
--------------------------  --------- 
- Hong Kong Government 
 certificates 
 of indebtedness                                       40,086            -                  38,380           - 
--------------------------  --------- 
- reverse repurchase 
 agreements 
 - non-trading                                        221,179            -                 240,862           - 
--------------------------  --------- 
- financial investments                                87,439        (111)                  85,788        (53) 
--------------------------  --------- 
- prepayments, accrued 
 income and 
 other assets                   2                     135,680        (130)                  91,092        (63) 
--------------------------  ---------  ----------------------  -----------  ----------------------  ---------- 
Total gross carrying 
 amount on-balance 
 sheet                                              1,915,013     (14,003)               1,729,873     (8,866) 
--------------------------  ---------  ----------------------  -----------  ----------------------  ---------- 
Loans and other 
 credit-related 
 commitments                                          661,611        (654)                 600,029       (329) 
--------------------------  ---------  ----------------------  -----------  ----------------------  ---------- 
- personal                                            233,797         (43)                 223,314        (15) 
--------------------------  --------- 
- corporate and commercial                            288,979        (576)                 278,524       (307) 
--------------------------  --------- 
- financial                                           138,835         (35)                  98,191         (7) 
--------------------------  ---------  ----------------------  -----------  ----------------------  ---------- 
Financial guarantees                                   18,674        (125)                  20,214        (48) 
--------------------------  ---------  ----------------------  -----------  ----------------------  ---------- 
- personal                                                745          (1)                     804         (1) 
--------------------------  --------- 
- corporate and commercial                             13,623        (115)                  14,804        (44) 
--------------------------  --------- 
- financial                                             4,306          (9)                   4,606         (3) 
--------------------------  ---------  ----------------------  -----------  ----------------------  ---------- 
Total nominal amount 
 off-balance 
 sheet                          3                     680,285        (779)                 620,243       (377) 
--------------------------  ---------  ----------------------  -----------  ----------------------  ---------- 
                                                    2,595,298     (14,782)               2,350,116     (9,243) 
--------------------------  ---------  ----------------------  -----------  ----------------------  ---------- 
 
                                                                                                      Memorandum 
                                                                Memorandum                             allowance 
                                                                 allowance                                   for 
                                                   Fair value   for ECL(4)              Fair value        ECL(4) 
                                                           $m           $m                      $m            $m 
--------------------------  ---------  ----------------------  -----------  ----------------------  ------------ 
Debt instruments measured 
 at fair 
 value through other 
 comprehensive 
 income ('FVOCI')                                     385,878        (150)                 355,664       (166) 
--------------------------  ---------  ----------------------  -----------  ----------------------  ---------- 
 

1 The total ECL is recognised in the loss allowance for the financial asset unless the total ECL exceeds the gross carrying amount of the financial asset, in which case the ECL is recognised as a provision.

2 Includes only those financial instruments that are subject to the impairment requirements of IFRS 9. 'Prepayments, accrued income and other assets' as presented within the summary consolidated balance sheet on page 18 includes both financial and non-financial assets.

3 Represents the maximum amount at risk should the contracts be fully drawn upon and clients default.

4 Debt instruments measured at FVOCI continue to be measured at fair value with the allowance for ECL as a memorandum item. Change in ECL is recognised in 'Change in expected credit losses and other credit impairment charges' in the income statement.

 
Summary of credit risk (excluding debt instruments measured at FVOCI) 
 by stage distribution and ECL coverage by industry sector at 
 30 September 2020 
                                                     Gross carrying/nominal 
                                                                  amount(1)                     Allowance for ECL                                   ECL coverage % 
                                                                             ---------  ----------------------------------  --------                                ------- 
                                            Stage    Stage   Stage                        Stage    Stage    Stage                     Stage  Stage  Stage 
                                                1        2       3  POCI(2)      Total        1        2        3  POCI(2)     Total      1      2      3  POCI(2)    Total 
                                               $m       $m      $m       $m         $m       $m       $m       $m       $m        $m      %      %      %        %        % 
--------------------------------------  ---------  -------  ------  -------  ---------  -------  -------  -------  -------  --------  -----  -----  -----  -------  ------- 
Loans and 
 advances 
 to customers 
 at amortised 
 cost                                     878,558  157,804  18,391      289  1,055,042  (2,020)  (4,607)  (6,962)    (113)  (13,702)    0.2    2.9   37.9     39.1    1.3 
--------------------------------------  ---------  -------  ------  -------  ---------  -------  -------  -------  -------  --------  -----  -----  -----  -------  ----- 
- personal                                418,670   28,005   5,426        -    452,101    (906)  (2,179)  (1,455)        -   (4,540)    0.2    7.8   26.8        -    1.0 
-------------------------------------- 
 
  *    corporate and commercial           401,032  119,269  12,253      288    532,842  (1,057)  (2,293)  (5,344)    (112)   (8,806)    0.3    1.9   43.6     38.9    1.7 
-------------------------------------- 
 
  *    non-bank financial institutions     58,856   10,530     712        1     70,099     (57)    (135)    (163)      (1)     (356)    0.1    1.3   22.9    100.0    0.5 
--------------------------------------  ---------  -------  ------  -------  ---------  -------  -------  -------  -------  --------  -----  -----  -----  -------  ----- 
Loans and 
 advances 
 to banks 
 at amortised 
 cost                                      81,277    2,627       -        -     83,904     (37)     (13)        -        -      (50)      -    0.5      -        -    0.1 
--------------------------------------  ---------  -------  ------  -------  ---------  -------  -------  -------  -------  --------  -----  -----  -----  -------  ----- 
Other financial 
 assets 
 measured 
 at amortised 
 cost                                     765,993    9,818     254        2    776,067    (105)     (51)     (95)        -     (251)      -    0.5   37.4        -      - 
--------------------------------------  ---------  -------  ------  -------  ---------  -------  -------  -------  -------  --------  -----  -----  -----  -------  ----- 
Loan and 
 other credit-related 
 commitments                              606,231   54,185   1,193        2    661,611    (242)    (324)     (88)        -     (654)      -    0.6    7.4        -    0.1 
--------------------------------------  ---------  -------  ------  -------  ---------  -------  -------  -------  -------  --------  -----  -----  -----  -------  ----- 
- personal                                230,909    2,634     254        -    233,797     (40)      (3)        -        -      (43)      -    0.1      -        -      - 
-------------------------------------- 
 
  *    corporate and commercial           241,445   46,595     937        2    288,979    (182)    (306)     (88)        -     (576)    0.1    0.7    9.4        -    0.2 
-------------------------------------- 
- financial                               133,877    4,956       2        -    138,835     (20)     (15)        -        -      (35)      -    0.3      -        -      - 
--------------------------------------  ---------  -------  ------  -------  ---------  -------  -------  -------  -------  --------  -----  -----  -----  -------  ----- 
Financial 
 guarantees                                13,471    4,926     276        1     18,674     (20)     (64)     (41)        -     (125)    0.1    1.3   14.9        -    0.7 
--------------------------------------  ---------  -------  ------  -------  ---------  -------  -------  -------  -------  --------  -----  -----  -----  -------  ----- 
- personal                                    732       12       1        -        745        -      (1)        -        -       (1)      -    8.3      -        -    0.1 
-------------------------------------- 
 
  *    corporate and commercial             9,288    4,060     274        1     13,623     (18)     (57)     (40)        -     (115)    0.2    1.4   14.6        -    0.8 
-------------------------------------- 
- financial                                 3,451      854       1        -      4,306      (2)      (6)      (1)        -       (9)    0.1    0.7  100.0        -    0.2 
--------------------------------------  ---------  -------  ------  -------  ---------  -------  -------  -------  -------  --------  -----  -----  -----  -------  ----- 
At 30 Sep 
 2020                                   2,345,530  229,360  20,114      294  2,595,298  (2,424)  (5,059)  (7,186)    (113)  (14,782)    0.1    2.2   35.7     38.4    0.6 
--------------------------------------  ---------  -------  ------  -------  ---------  -------  -------  -------  -------  --------  -----  -----  -----  -------  ----- 
 
 
Stage 2 days past due analysis at 30 September 2020 
                  Gross carrying/nominal 
                         amount(1)                Allowance for ECL              ECL coverage % 
                               Of        Of                 Of        Of                Of 
                           which:    which:             which:    which:            which:   Of which: 
                             1 to    30 and               1 to    30 and              1 to 
                  Stage        29         >    Stage        29         >   Stage        29      30 and 
                      2  DPD(3,4)  DPD(3,4)        2  DPD(3,4)  DPD(3,4)       2  DPD(3,4)  > DPD(3,4) 
                     $m        $m        $m       $m        $m        $m       %         %           % 
-------------  --------  --------  --------  -------  --------  --------  ------  --------  ---------- 
Loans and 
 advances 
 to customers 
 at amortised 
 cost           157,804     2,312     1,740  (4,607)     (280)     (286)     2.9      12.1      16.4 
-------------  --------  --------  --------  -------  --------  --------  ------  --------  -------- 
- personal       28,005     1,540     1,211  (2,179)     (236)     (254)     7.8      15.3      21.0 
------------- 
- corporate 
 and 
 commercial     119,269       743       432  (2,293)      (44)      (32)     1.9       5.9       7.4 
------------- 
- non-bank 
 financial 
 institutions    10,530        29        97    (135)         -         -     1.3         -         - 
-------------  --------  --------  --------  -------  --------  --------  ------  --------  -------- 
Loans and 
 advances 
 to banks at 
 amortised 
 cost             2,627         -         -     (13)         -         -     0.5         -         - 
-------------  --------  --------  --------  -------  --------  --------  ------  --------  -------- 
Other 
 financial 
 assets 
 measured at 
 amortised 
 cost             9,818         -         8     (51)         -         -     0.5         -         - 
-------------  --------  --------  --------  -------  --------  --------  ------  --------  -------- 
 

1 Represents the maximum amount at risk should the contracts be fully drawn upon and clients default.

   2   Purchased or originated credit-impaired ('POCI'). 
   3   Days past due ('DPD'). Up-to-date accounts in stage 2 are not shown in amounts presented above. 

4 The days past due amounts presented above are on a contractual basis and include the benefit of any customer relief payment holidays granted.

 
Summary of credit risk (excluding debt instruments measured at FVOCI) 
 by stage distribution and ECL coverage by industry sector at 
 31 December 2019 
                                              Gross carrying/nominal                            Allowance for ECL                            ECL coverage 
                                                     amount(1)                                                                                     % 
                                                                             ---------                                      -------                                ------- 
                                            Stage    Stage   Stage  POCI(2)      Total    Stage    Stage    Stage  POCI(2)    Total  Stage  Stage  Stage  POCI(2)    Total 
                                                1        2       3                            1        2        3                        1      2      3 
                                               $m       $m      $m       $m         $m       $m       $m       $m       $m       $m      %      %      %        %        % 
--------------------------------------  ---------  -------  ------  -------  ---------  -------  -------  -------  -------  -------  -----  -----  -----  -------  ------- 
Loans and 
 advances 
 to customers 
 at amortised 
 cost                                     951,583   80,182  13,378      332  1,045,475  (1,297)  (2,284)  (5,052)     (99)  (8,732)    0.1    2.8   37.8     29.8    0.8 
--------------------------------------  ---------  -------  ------  -------  ---------  -------  -------  -------  -------  -------  -----  -----  -----  -------  ----- 
- personal                                413,669   15,751   4,851        -    434,271    (583)  (1,336)  (1,215)        -  (3,134)    0.1    8.5   25.0        -    0.7 
-------------------------------------- 
 
  *    corporate and commercial           472,253   59,599   8,315      332    540,499    (672)    (920)  (3,747)     (99)  (5,438)    0.1    1.5   45.1     29.8    1.0 
-------------------------------------- 
 
  *    non-bank financial institutions     65,661    4,832     212        -     70,705     (42)     (28)     (90)        -    (160)    0.1    0.6   42.5        -    0.2 
--------------------------------------  ---------  -------  ------  -------  ---------  -------  -------  -------  -------  -------  -----  -----  -----  -------  ----- 
Loans and 
 advances 
 to banks 
 at amortised 
 cost                                      67,769    1,450       -        -     69,219     (14)      (2)        -        -     (16)      -    0.1      -        -      - 
--------------------------------------  ---------  -------  ------  -------  ---------  -------  -------  -------  -------  -------  -----  -----  -----  -------  ----- 
Other financial 
 assets measured 
 at amortised 
 cost                                     613,200    1,827     151        1    615,179     (38)     (38)     (42)        -    (118)      -    2.1   27.8        -      - 
--------------------------------------  ---------  -------  ------  -------  ---------  -------  -------  -------  -------  -------  -----  -----  -----  -------  ----- 
Loan and 
 other credit-related 
 commitments                              577,631   21,618     771        9    600,029    (137)    (133)     (59)        -    (329)      -    0.6    7.7        -    0.1 
--------------------------------------  ---------  -------  ------  -------  ---------  -------  -------  -------  -------  -------  -----  -----  -----  -------  ----- 
- personal                                221,490    1,630     194        -    223,314     (13)      (2)        -        -     (15)      -    0.1      -        -      - 
-------------------------------------- 
 
  *    corporate and commercial           259,138   18,804     573        9    278,524    (118)    (130)     (59)        -    (307)      -    0.7   10.3        -    0.1 
-------------------------------------- 
- financial                                97,003    1,184       4        -     98,191      (6)      (1)        -        -      (7)      -    0.1      -        -      - 
--------------------------------------  ---------  -------  ------  -------  ---------  -------  -------  -------  -------  -------  -----  -----  -----  -------  ----- 
Financial 
 guarantees                                17,684    2,340     186        4     20,214     (16)     (22)     (10)        -     (48)    0.1    0.9    5.4        -    0.2 
--------------------------------------  ---------  -------  ------  -------  ---------  -------  -------  -------  -------  -------  -----  -----  -----  -------  ----- 
- personal                                    802        1       1        -        804      (1)        -        -        -      (1)    0.1      -      -        -    0.1 
-------------------------------------- 
 
  *    corporate and commercial            12,540    2,076     184        4     14,804     (14)     (21)      (9)        -     (44)    0.1    1.0    4.9        -    0.3 
-------------------------------------- 
- financial                                 4,342      263       1        -      4,606      (1)      (1)      (1)        -      (3)      -    0.4  100.0        -    0.1 
--------------------------------------  ---------  -------  ------  -------  ---------  -------  -------  -------  -------  -------  -----  -----  -----  -------  ----- 
At 31 Dec 
 2019                                   2,227,867  107,417  14,486      346  2,350,116  (1,502)  (2,479)  (5,163)     (99)  (9,243)    0.1    2.3   35.6     28.6    0.4 
--------------------------------------  ---------  -------  ------  -------  ---------  -------  -------  -------  -------  -------  -----  -----  -----  -------  ----- 
 
 
Stage 2 days past due analysis at 31 December 2019 
                  Gross carrying/nominal          Allowance for ECL              ECL coverage % 
                         amount(1) 
                               Of        Of                 Of        Of                Of   Of which: 
                           which:    which:             which:    which:            which: 
                             1 to                         1 to                        1 to 
                  Stage        29    30 and    Stage        29    30 and   Stage        29      30 and 
                      2    DPD(3)  > DPD(3)        2    DPD(3)  > DPD(3)       2    DPD(3)    > DPD(3) 
                     $m        $m        $m       $m        $m        $m       %         %           % 
-------------  --------  --------  --------  -------  --------  --------  ------  --------  ---------- 
Loans and 
 advances 
 to customers 
 at amortised 
 cost            80,182     2,471     1,676  (2,284)     (208)     (247)     2.8       8.4      14.7 
-------------  --------  --------  --------  -------  --------  --------  ------  --------  -------- 
- personal       15,751     1,804     1,289  (1,336)     (178)     (217)     8.5       9.9      16.8 
------------- 
- corporate 
 and 
 commercial      59,599       657       385    (920)      (30)      (30)     1.5       4.6       7.8 
------------- 
- non-bank 
 financial 
 institutions     4,832        10         2     (28)         -         -     0.6         -         - 
-------------  --------  --------  --------  -------  --------  --------  ------  --------  -------- 
Loans and 
 advances 
 to banks at 
 amortised 
 cost             1,450         -         -      (2)         -         -     0.1         -         - 
-------------  --------  --------  --------  -------  --------  --------  ------  --------  -------- 
Other 
 financial 
 assets 
 measured at 
 amortised 
 cost             1,827        14        30     (38)         -         -     2.1         -         - 
-------------  --------  --------  --------  -------  --------  --------  ------  --------  -------- 
 

1 Represents the maximum amount at risk should the contracts be fully drawn upon and clients default.

   2   Purchased or originated credit-impaired ('POCI'). 
   3   Days past due ('DPD'). Up-to-date accounts in stage 2 are not shown in amounts presented above. 

Measurement uncertainty and sensitivity analysis of ECL estimates

Methodology

Our methodology in relation to the adoption and generation of economic scenarios is described on page 92 of the Annual Report and Accounts 2019. There have been no significant changes during the 3Q20 period. While in keeping with HSBC's methodology, the nature of the current economic environment has led to extensive application of management's judgement in determining the range of possible outcomes, the number and severity of scenarios selected and the probability weights assigned.

Description of economic scenarios

The economic assumptions presented in this section have been formed by HSBC, with reference to external forecasts specifically for the purpose of calculating ECL.

Economic activity across our major markets started to recover in 3Q20 as governments eased restrictions that had been imposed earlier in the year in response to the Covid-19 outbreak. Despite this recovery, there are continued risks to economic activity, which remain a source of significant uncertainty. These risks include the resurgence of Covid-19 cases across multiple markets, risks arising from the UK's departure from the EU, continued or escalating US-China tensions and the political situation in Hong Kong. Management has considered these issues and has reflected the related economic uncertainty in the choice of scenarios and probability weights at 3Q20.

Four global scenarios have been used for the purpose of calculating ECL at 30 September 2020. These are the consensus Central scenario, the consensus Downside scenario, the consensus Upside scenario and an alternative Downside scenario. For Hong Kong and Canada only, the consensus Downside scenario has been replaced with a more severe scenario to better reflect management's view of downside risks.

The scenarios used are:

-- The consensus Central scenario: This scenario features a 'V-shaped' shock to economic activity, as characterised by a deep, initial contraction in GDP in 2020, followed by a sharp recovery in 2021. The Central scenario projects an annual contraction in GDP across almost all our major markets in 2020, except in mainland China. The Central scenario assumes that any measures taken during the forecast period to contain future infections of Covid-19 will be less stringent than the measures imposed in the first half of this year, allowing economic activity to rebound and unemployment to gradually reduce.

-- The consensus Downside scenario: This scenario features a considerably weaker recovery in economic activity compared with the Central scenario. In this scenario, there is a strong rise in unemployment across our key markets and significant contraction in equity markets and house prices. For Canada and Hong Kong, management replaced the consensus Downside scenario with a more severe scenario, which features a sharper downturn in GDP growth and asset prices, and a further rise in unemployment.

-- The alternative Downside scenario: This scenario is 'U-shaped' and reflects management's view of tail risks and features an extremely severe and prolonged recession.

-- The consensus Upside scenario: This scenario features a faster recovery in economic activity in the near term, compared with the Central scenario, with GDP growth returning to pre-Covid-19 levels in 2021 in Hong Kong, mainland China, the UK and the US.

Both the consensus Downside and the alternative Downside scenarios are global in nature, and while they differ in severity, they assume that the key risks to HSBC crystallise simultaneously. For example, the Downside scenarios assume that the UK and EU fail to agree a trade deal by 31 December 2020, when the transition period ends, and this occurs in conjunction with a further deterioration in the other global risks outlined at the start of this section.

The range of macroeconomic projections across the various scenarios is shown in the table below:

 
Forecast range of quarterly worst point of economic measures of key markets 
                     Hong Kong             Mainland China                  UK                        US 
                 Central 
                scenario                  Central                  Central                   Central 
                   five-                 scenario                 scenario                  scenario 
                    year        Worst   five-year        Worst   five-year         Worst   five-year         Worst 
                 average        point     average        point     average         point     average         point 
-------------  ---------  -----------  ----------  -----------  ----------  ------------  ----------  ------------ 
                                (0.4)                   3.7 to                     (3.9)                     (3.2) 
                            to (15.8)                    (6.1)                 to (16.7)                 to (12.6) 
GDP growth                     (4Q20)                   (4Q21)                    (4Q20)                    (4Q20) 
 rate (%)            2.6       (1Q21)         5.6       (1Q21)         2.5        (1Q21)         2.3        (1Q21) 
-------------  ---------  -----------  ----------  -----------  ----------  ------------  ----------  ------------ 
                               5.7 to                   5.0 to                    7.3 to                    8.1 to 
Unemployment               8.0 (4Q20)               6.1 (1Q21)               10.5 (4Q20)               13.0 (4Q20) 
 rate (%)            4.0       (1Q21)         4.3       (1Q22)         5.6        (2Q21)         6.0        (4Q21) 
-------------  ---------  -----------  ----------  -----------  ----------  ------------  ----------  ------------ 
                                (2.8)                   4.2 to                     (0.2)                    3.4 to 
                            to (26.3)                   (25.8)                 to (24.7)                    (15.6) 
House price                    (4Q20)                   (4Q20)                    (4Q20)                    (1Q21) 
 growth (%)          1.7       (1Q21)         4.4       (3Q21)         2.5        (2Q21)         3.8        (2Q21) 
-------------  ---------  -----------  ----------  -----------  ----------  ------------  ----------  ------------ 
 

Note: The worst point refers to the quarter that is either the trough or peak in the respective variable. The figures provided represent the worst point across all scenarios: the consensus Central, consensus Upside, the consensus Downside, the management Downside and the alternative Downside.

Management judgemental adjustments

In the context of IFRS 9, management judgemental adjustments are short-term increases or decreases to the ECL at either a customer or portfolio level to account for late-breaking events, model deficiencies and expert credit judgement applied following management review and challenge. We have internal governance in place to monitor post-model adjustments regularly and, where possible, to reduce the reliance on these through model recalibration or redevelopment, as appropriate. Depending on the path of the Covid-19 outbreak and the shape of the economic recovery, we continue to anticipate the composition of modelled ECL and management judgemental adjustments may still be revised significantly over the remainder of 2020, particularly when the economy resumes positive GDP growth and the uncertainty over long-term unemployment abates.

Management judgemental adjustments made in estimating the reported ECL at 30 September 2020 are set out in the following table. The table includes adjustments in relation to data and model limitations resulting from the Covid-19 outbreak, and as a result of the regular process of model development and implementation. It shows the adjustments applicable to the scenario-weighted ECL numbers. Adjustments in relation to Downside scenarios are more significant, as results are subject to greater uncertainty.

 
Management judgemental adjustments to ECL(1) 
                                                 Retail  Wholesale    Total 
                                                    $bn        $bn      $bn 
-----------------------------------------------  ------  ---------  ------- 
Low-risk counterparties (banks, sovereigns and 
 government entities)                             (0.2)      (0.9)  (1.1) 
-----------------------------------------------  ------  ---------  ----- 
Corporate lending adjustments                         -      (0.9)  (0.9) 
-----------------------------------------------  ------  ---------  ----- 
Retail lending adjustments                          0.3          -    0.3 
-----------------------------------------------  ------  ---------  ----- 
Retail model default suppression adjustment         1.5               1.5 
-----------------------------------------------  ------  ---------  ----- 
Total                                               1.6      (1.8)  (0.2) 
-----------------------------------------------  ------  ---------  ----- 
 

1 Management judgemental adjustments presented in the table reflect increases and (decreases) to ECL, respectively.

Management judgemental adjustments at 31 December 2019 were an increase to ECL of $75m for the wholesale portfolio and $131m for the retail portfolio. This excludes adjustments for alternative scenarios.

During 2020, management judgemental adjustments reflected the volatile economic conditions associated with the Covid-19 pandemic. Modelled ECL outcomes based on historical relationships generated overly sensitive ECL outcomes in conditions outside the range of historical experience. In addition, modelled relationships did not reflect the effect of country-specific government support measures and customer relief programmes. The composition of modelled ECL and management judgemental adjustments changed significantly over 9M20 as certain economic measures, such as GDP growth rate, passed the expected low point in a number of key markets and returned towards those reflected in modelled relationships, subject to continued uncertainty in the recovery paths of different economies. At 3Q20, retail management judgemental adjustments led to an ECL increase of $1.6bn, primarily from additional ECL of $1.5bn to reflect the delaying effect of government support and customer relief measures on potential defaults (4Q19: $0.1bn increase; 2Q20: $0.6bn decrease). In the wholesale portfolio, management judgemental adjustments were an ECL reduction of $1.8bn (4Q19: $0.1bn increase; 2Q20: $3.9bn decrease). The reduction of these adjustments in the third quarter followed an improvement in macroeconomic assumptions compared with the previous quarter, with models operating closer to their calibration range. Overall, the 3Q20 ECL charge remained stable, reflecting a stabilisation of economic conditions following the sharp and significant deterioration in 1H20.

The adjustments at 30 September 2020 relating to low-credit-risk exposures were mainly to highly rated banks, sovereigns and US government-sponsored entities, where modelled credit factors did not fully reflect the underlying fundamentals of these entities or the effect of government support and economic programmes in the Covid-19 environment.

Adjustments to corporate exposures principally reflect the outcome of the 'credit experts best estimate' review on wholesale corporate exposures. Management judgemental adjustments, both positive and negative, have been made where modelled rating migration, and ECL outputs based on historical relationships, produced results that were overly sensitive. This can be the case when using economic inputs that are well outside the range of historical experience.

In retail, the adjustment, under low-risk counterparties and economies, was to reduce ECL on insurance portfolios due to model over-prediction of downgrades in the bank and sovereign portfolios. Within retail lending adjustments, one of the main drivers of adjustments was in relation to addressing risks associated with customers on payment relief programmes across the markets. There was also an adjustment made in relation to the UK, where modelled probability of default outputs for the Downside scenarios were adjusted to address model limitations, so as to be consistent with longer-term relationships between unemployment and defaults.

Furthermore, a significant retail model default suppression adjustment of $1.5bn at 30 September 2020 (31 December 2019: $0) was applied as defaults remain suppressed due to customer relief and government support programmes. Retail models are reliant on the assumption that as macroeconomic conditions deteriorate, defaults will crystallise. We will continue to monitor the continuation of customer relief and government support programmes that have supported stabilised macroeconomic conditions and therefore suppress retail model defaults. We will adjust the timing of management judgemental adjustments in retail model default to ensure appropriate alignment with expected performance taking into consideration the levels and timing of customer relief and government support programmes.

Economic scenarios sensitivity analysis of ECL estimates

Management considered the sensitivity of the ECL outcome against the economic forecasts as part of the ECL governance process by recalculating the ECL under each scenario described above for selected portfolios, applying a 100% weighting to each scenario in turn. The weighting is reflected in both the determination of a significant increase in credit risk and the measurement of the resulting ECL.

The ECL calculated for the Upside and Downside scenarios should not be taken to represent the upper and lower limits of possible ECL outcomes. The impact of defaults that might occur in the future under different economic scenarios is captured by recalculating ECL for loans in stages 1 and 2 at the balance sheet date. The population of stage 3 loans (in default) at the balance sheet date is unchanged in these sensitivity calculations. Stage 3 ECL would only be sensitive to changes in forecasts of future economic conditions if the loss-given default ('LGD') of a particular portfolio was sensitive to these changes.

There is a particularly high degree of estimation uncertainty in numbers representing tail risk scenarios when assigned a 100% weighting.

For wholesale credit risk exposures, the sensitivity analysis excludes ECL and financial instruments related to defaulted obligors because the measurement of ECL is relatively more sensitive to credit factors specific to the obligor than future economic scenarios. Therefore, it is impracticable to separate the effect of macroeconomic factors in individual assessments.

For retail credit risk exposures, the sensitivity analysis includes ECL for loans and advances to customers related to defaulted obligors. This is because the retail ECL for secured mortgage portfolios, including loans in all stages, is sensitive to macroeconomic variables.

Group ECL sensitivity results

The ECL charge for 9M20 was $7.6bn. The ECL charge, inclusive of recoveries, comprised $5.1bn in respect of wholesale lending (of which stage 3 and POCI was $2.6bn), $2.3bn in respect of personal lending (of which stage 3 was $0.7bn) and $0.2bn in respect of other financial assets measured at amortised cost and debt instruments measured at FVOCI. The ECL impact of the scenarios and judgemental management adjustments are highly sensitive to movements in economic forecasts, including the efficacy of government support measures. Based upon the sensitivity tables presented above, if the Group ECL balance (excluding wholesale stage 3, which is assessed individually) was estimated solely on the basis of the Central scenario, Downside scenario or the alternative Downside scenario at

30 September 2020, it would increase/(decrease) as presented in the below table.

 
                                      Retail(1,2)    Wholesale(1,3) 
Total Group ECL                               $bn               $bn 
------------------------------------  -----------  ---------------- 
Reported ECL                                  4.2             4.3 
------------------------------------  -----------  -------------- 
Scenarios 
------------------------------------  -----------  ---------------- 
100% consensus Central scenario             (0.2)           (0.7) 
------------------------------------  -----------  -------------- 
100% consensus Downside scenario(4)           0.5             1.4 
------------------------------------  -----------  -------------- 
100% alternative Downside scenario            1.9             6.7 
------------------------------------  -----------  -------------- 
 
   1   ECL sensitivities exclude portfolios utilising less complex modelling approaches. 

2 ECL sensitivity includes only on-balance sheet financial instruments to which IFRS 9 impairment requirements are applied.

3 Includes low credit-risk financial instruments, such as debt instruments at FVOCI, which have high carrying values but low ECL under all the scenarios.

   4   For Hong Kong and Canada, this is the management Downside scenario. 

There still remains a significant degree of uncertainty in relation to the UK economic outlook. If a 100% weight were applied to the consensus Downside and alternative Downside scenarios for the UK, respectively, it would result in an increase in ECL of $0.3bn and $1.3bn in Wholesale and $0.1bn and $0.5bn in Retail.

Personal lending

 
Total personal lending for loans and advances to customers by stage distribution 
                                        Gross carrying amount               Allowance for ECL 
                                     Stage   Stage  Stage    Total  Stage    Stage    Stage      Total 
                                         1       2      3               1        2        3 
                                        $m      $m     $m       $m     $m       $m       $m         $m 
---------------------------------  -------  ------  -----  -------  -----  -------  -------  --------- 
By portfolio 
---------------------------------  -------  ------  -----  -------  -----  -------  -------  --------- 
First lien residential mortgages   314,755  15,595  3,255  333,605  (118)    (253)    (414)    (785) 
- of which: 
 interest only (including 
 offset)                            29,363   1,563    350   31,276   (11)     (20)     (81)    (112) 
---------------------------------  -------  ------  -----  -------  -----  -------  -------  ------- 
  affordability (including US 
   adjustable rate mortgages)       12,336   2,872    635   15,843   (12)      (9)      (4)     (25) 
---------------------------------  -------  ------  -----  -------  -----  -------  -------  ------- 
Other personal lending             103,915  12,410  2,171  118,496  (788)  (1,926)  (1,041)  (3,755) 
---------------------------------  -------  ------  -----  -------  -----  -------  -------  ------- 
- other                             85,337   7,128  1,417   93,882  (366)    (786)    (657)  (1,809) 
--------------------------------- 
- credit cards                      16,494   5,139    690   22,323  (408)  (1,122)    (367)  (1,897) 
--------------------------------- 
- second lien residential 
 mortgages                             616     112     53      781    (2)      (9)     (10)     (21) 
--------------------------------- 
- motor vehicle finance              1,468      31     11    1,510   (12)      (9)      (7)     (28) 
---------------------------------  -------  ------  -----  -------  -----  -------  -------  ------- 
At 30 Sep 2020                     418,670  28,005  5,426  452,101  (906)  (2,179)  (1,455)  (4,540) 
---------------------------------  -------  ------  -----  -------  -----  -------  -------  ------- 
By geography 
---------------------------------  -------  ------  -----  -------  -----  -------  -------  --------- 
Europe                             189,065   8,848  2,576  200,489  (277)  (1,130)    (808)  (2,215) 
---------------------------------  -------  ------  -----  -------  -----  -------  -------  ------- 
- of which: UK                     153,112   7,603  1,760  162,475  (257)  (1,032)    (537)  (1,826) 
---------------------------------  -------  ------  -----  -------  -----  -------  -------  ------- 
Asia                               181,399  11,620    867  193,886  (284)    (412)    (222)    (918) 
---------------------------------  -------  ------  -----  -------  -----  -------  -------  ------- 
- of which: Hong Kong              127,785   5,363    210  133,358   (73)    (266)     (58)    (397) 
---------------------------------  -------  ------  -----  -------  -----  -------  -------  ------- 
MENA                                 4,998     418    272    5,688   (53)    (115)    (173)    (341) 
---------------------------------  -------  ------  -----  -------  -----  -------  -------  ------- 
North America                       38,059   5,594  1,456   45,109  (103)    (181)    (139)    (423) 
---------------------------------  -------  ------  -----  -------  -----  -------  -------  ------- 
Latin America                        5,149   1,525    255    6,929  (189)    (341)    (113)    (643) 
---------------------------------  -------  ------  -----  -------  -----  -------  -------  ------- 
At 30 Sep 2020                     418,670  28,005  5,426  452,101  (906)  (2,179)  (1,455)  (4,540) 
---------------------------------  -------  ------  -----  -------  -----  -------  -------  ------- 
 
 
By portfolio 
---------------------------------  -------  ------  -----  -------  -----  -------  -------  --------- 
First lien residential mortgages   312,031   7,077  3,070  322,178   (39)     (68)    (422)    (529) 
- of which: 
 interest only (including 
 offset)                            31,201   1,602    376   33,179    (6)     (15)     (91)    (112) 
---------------------------------  -------  ------  -----  -------  -----  -------  -------  ------- 
  affordability (including US 
   adjustable rate mortgages)       14,222     796    514   15,532    (3)      (3)      (3)      (9) 
---------------------------------  -------  ------  -----  -------  -----  -------  -------  ------- 
Other personal lending             101,638   8,674  1,781  112,093  (544)  (1,268)    (793)  (2,605) 
---------------------------------  -------  ------  -----  -------  -----  -------  -------  ------- 
- other                             77,031   4,575  1,193   82,799  (229)    (451)    (491)  (1,171) 
--------------------------------- 
- credit cards                      22,285   3,959    524   26,768  (310)    (801)    (284)  (1,395) 
--------------------------------- 
- second lien residential 
 mortgages                             750      84     55      889    (1)      (6)     (10)     (17) 
--------------------------------- 
- motor vehicle finance              1,572      56      9    1,637    (4)     (10)      (8)     (22) 
---------------------------------  -------  ------  -----  -------  -----  -------  -------  ------- 
At 31 Dec 2019                     413,669  15,751  4,851  434,271  (583)  (1,336)  (1,215)  (3,134) 
By geography 
---------------------------------  -------  ------  -----  -------  -----  -------  -------  --------- 
Europe                             186,561   6,854  2,335  195,750  (112)    (538)    (578)  (1,228) 
---------------------------------  -------  ------  -----  -------  -----  -------  -------  ------- 
- of which: UK                     153,313   5,455  1,612  160,380  (104)    (513)    (370)    (987) 
---------------------------------  -------  ------  -----  -------  -----  -------  -------  ------- 
Asia                               173,523   5,855    717  180,095  (223)    (339)    (170)    (732) 
---------------------------------  -------  ------  -----  -------  -----  -------  -------  ------- 
- of which: Hong Kong              117,013   2,751    189  119,953   (90)    (220)     (44)    (354) 
---------------------------------  -------  ------  -----  -------  -----  -------  -------  ------- 
MENA                                 5,671     247    299    6,217   (50)     (58)    (189)    (297) 
---------------------------------  -------  ------  -----  -------  -----  -------  -------  ------- 
North America                       41,148   1,930  1,238   44,316   (56)    (119)    (141)    (316) 
---------------------------------  -------  ------  -----  -------  -----  -------  -------  ------- 
Latin America                        6,766     865    262    7,893  (142)    (282)    (137)    (561) 
---------------------------------  -------  ------  -----  -------  -----  -------  -------  ------- 
At 31 Dec 2019                     413,669  15,751  4,851  434,271  (583)  (1,336)  (1,215)  (3,134) 
---------------------------------  -------  ------  -----  -------  -----  -------  -------  ------- 
 
 
Total wholesale lending for loans and advances to banks and customers 
 at amortised cost 
                                                                       Gross carrying amount                        Allowance for ECL 
                                                                Stage    Stage   Stage  POCI    Total    Stage    Stage    Stage   POCI      Total 
                                                                    1        2       3                       1        2        3 
                                                                   $m       $m      $m    $m       $m       $m       $m       $m     $m         $m 
------------------------------------------------------------  -------  -------  ------  ----  -------  -------  -------  -------  -----  --------- 
Corporate and commercial                                      401,032  119,269  12,253   288  532,842  (1,057)  (2,293)  (5,344)  (112)  (8,806) 
------------------------------------------------------------  -------  -------  ------  ----  -------  -------  -------  -------  -----  ------- 
- agriculture, forestry 
 and fishing                                                    5,915      739     315     2    6,971     (15)     (24)    (148)    (1)    (188) 
------------------------------------------------------------ 
- mining and quarrying                                          8,659    3,735   1,306    12   13,712     (46)    (106)    (432)   (12)    (596) 
------------------------------------------------------------ 
- manufacture                                                  71,291   23,223   1,620    80   96,214    (158)    (332)    (761)   (39)  (1,290) 
------------------------------------------------------------ 
 
  *    electricity, gas, steam and air-conditioning supply     12,426    2,294     116     -   14,836     (33)     (32)     (17)      -     (82) 
------------------------------------------------------------ 
 
  *    water supply, sewerage, waste management and 
       remediation                                              2,300      699      43     -    3,042      (9)     (15)     (22)      -     (46) 
------------------------------------------------------------ 
 
  *    construction                                             9,358    5,153     693    33   15,237     (29)    (109)    (390)   (32)    (560) 
------------------------------------------------------------ 
 
  *    wholesale and retail trade, repair of motor vehicles 
       and motorcycles                                         66,500   21,778   3,119    12   91,409    (144)    (271)  (1,856)    (3)  (2,274) 
------------------------------------------------------------ 
 
  *    transportation and storage                              20,303    7,209     823    12   28,347     (80)    (172)    (222)      -    (474) 
------------------------------------------------------------ 
 
  *    accommodation and food                                  13,899   11,321     473     1   25,694     (60)    (232)    (111)    (1)    (404) 
------------------------------------------------------------ 
 
  *    publishing, audiovisual and broadcasting                17,041    3,437     161    31   20,670     (47)     (99)     (33)    (5)    (184) 
------------------------------------------------------------ 
 
  *    real estate                                            109,113   17,510   1,367     1  127,991    (183)    (322)    (525)      -  (1,030) 
------------------------------------------------------------ 
 
  *    professional, scientific and technical activities       16,317    8,206     501    31   25,055     (51)    (107)    (157)    (7)    (322) 
------------------------------------------------------------ 
 
  *    administrative and support services                     18,390    7,746     813    73   27,022     (49)    (164)    (244)   (12)    (469) 
------------------------------------------------------------ 
 
  *    public administration and defence, compulsory social 
       security                                                 1,890      465       3     -    2,358      (2)     (10)      (1)      -     (13) 
------------------------------------------------------------ 
 
  *    education                                                1,530      552      37     -    2,119      (9)     (20)     (11)      -     (40) 
------------------------------------------------------------ 
 
  *    health and care                                          4,772    1,268     254     -    6,294     (20)     (37)    (119)      -    (176) 
------------------------------------------------------------ 
 
  *    arts, entertainment and recreation                       1,368    1,182     182     -    2,732      (9)     (48)     (65)      -    (122) 
------------------------------------------------------------ 
 
  *    other services                                          11,136    1,471     426     -   13,033    (107)    (175)    (229)      -    (511) 
------------------------------------------------------------ 
 
  *    activities of households                                   625      153       -     -      778        -      (3)        -      -      (3) 
------------------------------------------------------------ 
 
  *    extra-territorial organisations and bodies activities        7        -       -     -        7        -        -        -      -        - 
------------------------------------------------------------ 
- government                                                    7,613    1,114       1     -    8,728      (6)      (2)      (1)      -      (9) 
------------------------------------------------------------ 
- asset-backed securities                                         579       14       -     -      593        -     (13)        -      -     (13) 
------------------------------------------------------------  -------  -------  ------  ----  -------  -------  -------  -------  -----  ------- 
Non-bank financial institutions                                58,856   10,530     712     1   70,099     (57)    (135)    (163)    (1)    (356) 
------------------------------------------------------------  -------  -------  ------  ----  -------  -------  -------  -------  -----  ------- 
Loans and advances to 
 banks                                                         81,277    2,627       -     -   83,904     (37)     (13)        -      -     (50) 
------------------------------------------------------------  -------  -------  ------  ----  -------  -------  -------  -------  -----  ------- 
At 30 Sep 2020                                                541,165  132,426  12,965   289  686,845  (1,151)  (2,441)  (5,507)  (113)  (9,212) 
------------------------------------------------------------  -------  -------  ------  ----  -------  -------  -------  -------  -----  ------- 
By geography 
------------------------------------------------------------  -------  -------  ------  ----  -------  -------  -------  -------  -----  --------- 
Europe                                                        169,448   39,595   7,013   126  216,182    (553)  (1,209)  (2,044)   (53)  (3,859) 
------------------------------------------------------------  -------  -------  ------  ----  -------  -------  -------  -------  -----  ------- 
- of which: UK                                                116,881   28,386   5,104    78  150,449    (443)    (971)  (1,362)   (38)  (2,814) 
------------------------------------------------------------  -------  -------  ------  ----  -------  -------  -------  -------  -----  ------- 
Asia                                                          289,156   58,792   2,729   116  350,793    (327)    (447)  (1,741)   (43)  (2,558) 
------------------------------------------------------------  -------  -------  ------  ----  -------  -------  -------  -------  -----  ------- 
- of which: Hong Kong                                         173,104   35,238     990    47  209,379    (177)    (272)    (521)   (24)    (994) 
------------------------------------------------------------  -------  -------  ------  ----  -------  -------  -------  -------  -----  ------- 
MENA                                                           21,929   10,176   1,879    17   34,001     (76)    (232)  (1,162)   (12)  (1,482) 
------------------------------------------------------------  -------  -------  ------  ----  -------  -------  -------  -------  -----  ------- 
North America                                                  49,681   18,790     935     -   69,406     (89)    (315)    (332)      -    (736) 
------------------------------------------------------------  -------  -------  ------  ----  -------  -------  -------  -------  -----  ------- 
Latin America                                                  10,951    5,073     409    30   16,463    (106)    (238)    (228)    (5)    (577) 
------------------------------------------------------------  -------  -------  ------  ----  -------  -------  -------  -------  -----  ------- 
At 30 Sep 2020                                                541,165  132,426  12,965   289  686,845  (1,151)  (2,441)  (5,507)  (113)  (9,212) 
------------------------------------------------------------  -------  -------  ------  ----  -------  -------  -------  -------  -----  ------- 
 
 
Total wholesale lending for loans and advances to banks and customers 
 at amortised cost (continued) 
                                                                      Gross carrying amount                    Allowance for ECL 
                                                                Stage   Stage  Stage  POCI    Total  Stage  Stage    Stage  POCI      Total 
                                                                    1       2      3                     1      2        3 
                                                                   $m      $m     $m    $m       $m     $m     $m       $m    $m         $m 
------------------------------------------------------------  -------  ------  -----  ----  -------  -----  -----  -------  ----  --------- 
Corporate and commercial                                      472,253  59,599  8,315   332  540,499  (672)  (920)  (3,747)  (99)  (5,438) 
------------------------------------------------------------  -------  ------  -----  ----  -------  -----  -----  -------  ----  ------- 
- agriculture, forestry 
 and fishing                                                    5,416   1,000    278     2    6,696   (13)   (29)    (139)   (1)    (182) 
------------------------------------------------------------ 
- mining and quarrying                                          9,923   4,189    311    12   14,435   (22)   (70)    (122)  (12)    (226) 
------------------------------------------------------------ 
- manufacture                                                  88,138  14,525  1,581   136  104,380  (143)  (211)    (806)  (50)  (1,210) 
------------------------------------------------------------ 
 
  *    electricity, gas, steam and air-conditioning supply     13,479   1,386    175     -   15,040   (14)   (41)     (25)     -     (80) 
------------------------------------------------------------ 
 
  *    water supply, sewerage, waste management and 
       remediation                                              2,963     508     30     -    3,501    (6)    (4)     (18)     -     (28) 
------------------------------------------------------------ 
- construction                                                 10,520   3,883    852    32   15,287   (16)   (49)    (467)  (32)    (564) 
------------------------------------------------------------ 
 
  *    wholesale and retail trade, repair of motor vehicles 
       and motorcycles                                         83,151   9,897  1,625     8   94,681  (111)  (137)    (934)   (2)  (1,184) 
------------------------------------------------------------ 
- transportation and 
 storage                                                       22,604   2,359    588    29   25,580   (42)   (37)    (158)     -    (237) 
------------------------------------------------------------ 
- accommodation and 
 food                                                          20,109   4,284    262     1   24,656   (37)   (46)     (62)   (1)    (146) 
------------------------------------------------------------ 
 
  *    publishing, audiovisual and broadcasting                18,103   1,706    141    21   19,971   (30)   (23)     (33)   (1)     (87) 
------------------------------------------------------------ 
- real estate                                                 122,972   6,450  1,329     1  130,752  (108)   (97)    (475)     -    (680) 
------------------------------------------------------------ 
 
  *    professional, scientific and technical activities       21,085   2,687    350     -   24,122   (31)   (33)    (145)     -    (209) 
------------------------------------------------------------ 
 
  *    administrative and support services                     21,370   3,817    438    89   25,714   (33)   (58)    (179)     -    (270) 
------------------------------------------------------------ 
 
  *    public administration and defence, compulsory social 
       security                                                 1,889     488      -     -    2,377    (1)    (7)        -     -      (8) 
------------------------------------------------------------ 
- education                                                     1,700     184     16     -    1,900    (7)    (5)      (6)     -     (18) 
------------------------------------------------------------ 
- health and care                                               3,543     811    111     -    4,465    (9)   (20)     (28)     -     (57) 
------------------------------------------------------------ 
 
  *    arts, entertainment and recreation                       2,537     257     30     -    2,824    (6)    (8)     (11)     -     (25) 
------------------------------------------------------------ 
- other services                                               13,143     941    191     1   14,276   (35)   (31)    (133)     -    (199) 
------------------------------------------------------------ 
- activities of households                                        725      66      -     -      791      -      -        -     -        - 
------------------------------------------------------------ 
 
  *    extra-territorial organisations and bodies activities        2       -      -     -        2      -      -        -     -        - 
------------------------------------------------------------ 
- government                                                    8,159     147      7     -    8,313    (6)    (2)      (6)     -     (14) 
------------------------------------------------------------ 
- asset-backed securities                                         722      14      -     -      736    (2)   (12)        -     -     (14) 
------------------------------------------------------------  -------  ------  -----  ----  -------  -----  -----  -------  ----  ------- 
Non-bank financial institutions                                65,661   4,832    212     -   70,705   (42)   (28)     (90)     -    (160) 
------------------------------------------------------------  -------  ------  -----  ----  -------  -----  -----  -------  ----  ------- 
Loans and advances to 
 banks                                                         67,769   1,450      -     -   69,219   (14)    (2)        -     -     (16) 
------------------------------------------------------------  -------  ------  -----  ----  -------  -----  -----  -------  ----  ------- 
At 31 Dec 2019                                                605,683  65,881  8,527   332  680,423  (728)  (950)  (3,837)  (99)  (5,614) 
------------------------------------------------------------  -------  ------  -----  ----  -------  -----  -----  -------  ----  ------- 
By geography 
------------------------------------------------------------  -------  ------  -----  ----  -------  -----  -----  -------  ----  --------- 
Europe                                                        190,528  20,276  4,671   129  215,604  (318)  (458)  (1,578)  (45)  (2,399) 
------------------------------------------------------------  -------  ------  -----  ----  -------  -----  -----  -------  ----  ------- 
- of which: UK                                                131,007  16,253  3,343    79  150,682  (252)  (385)    (989)  (32)  (1,658) 
------------------------------------------------------------  -------  ------  -----  ----  -------  -----  -----  -------  ----  ------- 
Asia                                                          308,305  32,287  1,419   148  342,159  (228)  (253)    (986)  (38)  (1,505) 
------------------------------------------------------------  -------  ------  -----  ----  -------  -----  -----  -------  ----  ------- 
- of which: Hong Kong                                         182,501  23,735    673    48  206,957  (118)  (172)    (475)  (28)    (793) 
------------------------------------------------------------  -------  ------  -----  ----  -------  -----  -----  -------  ----  ------- 
MENA                                                           25,470   3,314  1,686    18   30,488   (55)   (85)    (946)  (12)  (1,098) 
------------------------------------------------------------  -------  ------  -----  ----  -------  -----  -----  -------  ----  ------- 
North America                                                  64,501   7,495    458     -   72,454   (45)   (96)    (141)     -    (282) 
------------------------------------------------------------  -------  ------  -----  ----  -------  -----  -----  -------  ----  ------- 
Latin America                                                  16,879   2,509    293    37   19,718   (82)   (58)    (186)   (4)    (330) 
------------------------------------------------------------  -------  ------  -----  ----  -------  -----  -----  -------  ----  ------- 
At 31 Dec 2019                                                605,683  65,881  8,527   332  680,423  (728)  (950)  (3,837)  (99)  (5,614) 
------------------------------------------------------------  -------  ------  -----  ----  -------  -----  -----  -------  ----  ------- 
 

Customer relief programmes

In response to the Covid-19 outbreak, governments and regulators around the world have introduced a number of support measures for both personal and wholesale customers in market-wide schemes. The following table presents the number of personal accounts/wholesale customers and the associated drawn loan values of customers under these schemes and HSBC-specific measures for major markets at 30 September 2020. In relation to personal lending, the majority of relief measures, including payment holidays, relate to existing lending, while in wholesale lending the relief measures comprise payment holidays, refinancing of existing facilities and new lending under government-backed schemes.

At 30 September 2020, the gross carrying value of loans to personal customers under relief was $14.9bn (2Q20: $26.3bn). This comprised $11.5bn in relation to mortgages (2Q20: $21.1bn) and $3.4bn in relation to other personal lending (2Q20: $5.2bn). The decrease in personal customer relief during the third quarter was driven by customers exiting relief measures. The gross carrying value of loans to wholesale customers under relief was $52.3bn (2Q20: $51.8bn).

 
Personal lending 
                                                                                      Other 
                                                               Hong                   major 
Extant at 30 September 2020                              UK    Kong     US   markets(1,2,3)     Total 
---------------------------------------------  ----  ------  ------  -----  ---------------  -------- 
Market-wide schemes 
---------------------------------------------  ----  ------  ------  -----  ---------------  -------- 
Number of accounts in mortgage customer 
 relief                                        000s      17       -      -               43      60 
---------------------------------------------  ----  ------  ------  -----  ---------------  ------ 
Drawn loan value of accounts in mortgage 
 customer relief                               $m     3,692       -      -            3,474   7,166 
---------------------------------------------  ----  ------  ------  -----  ---------------  ------ 
Number of accounts in other personal 
 lending customer relief                       000s      24       -      -               92     116 
---------------------------------------------  ----  ------  ------  -----  ---------------  ------ 
Drawn loan value of accounts in other 
 personal lending customer relief              $m       303       -      -            2,032   2,335 
---------------------------------------------  ----  ------  ------  -----  ---------------  ------ 
HSBC-specific measures 
---------------------------------------------  ----  ------  ------  -----  ---------------  -------- 
Number of accounts in mortgage customer 
 relief                                        000s       -       3      2               11      16 
---------------------------------------------  ----  ------  ------  -----  ---------------  ------ 
Drawn loan value of accounts in mortgage 
 customer relief                               $m        17   1,259  1,016            2,035   4,327 
---------------------------------------------  ----  ------  ------  -----  ---------------  ------ 
Number of accounts in other personal 
 lending customer relief                       000s       -       1     20               37      58 
---------------------------------------------  ----  ------  ------  -----  ---------------  ------ 
Drawn loan value of accounts in other 
 personal lending customer relief              $m         -      92    138              824   1,054 
---------------------------------------------  ----  ------  ------  -----  ---------------  ------ 
Total personal lending to major markets 
 under market-wide schemes and HSBC-specific 
 measures 
---------------------------------------------  ----  ------  ------  -----  ---------------  -------- 
Number of accounts in mortgage customer 
 relief                                        000s      17       3      2               54      76 
---------------------------------------------  ----  ------  ------  -----  ---------------  ------ 
Drawn loan value of accounts in mortgage 
 customer relief                               $m     3,709   1,259  1,016            5,509  11,493 
---------------------------------------------  ----  ------  ------  -----  ---------------  ------ 
Number of accounts in other personal 
 lending customer relief                       000s      24       1     20              129     174 
---------------------------------------------  ----  ------  ------  -----  ---------------  ------ 
Drawn loan value of accounts in other 
 personal lending customer relief              $m       303      92    138            2,856   3,389 
Market-wide schemes and HSBC-specific 
 measures - mortgage relief as a proportion 
 of total mortgages                            %        2.6     1.4    5.5              7.4       3.5 
---------------------------------------------  ----  ------  ------  -----  ---------------  -------- 
Market-wide schemes and HSBC-specific 
 measures - other personal lending 
 relief as a proportion of total other 
 personal lending loans and advances           %        1.6     0.2    6.2              5.7       3.0 
---------------------------------------------  ----  ------  ------  -----  ---------------  -------- 
 
Wholesale lending 
                                                                                      Other 
                                                               Hong                   major 
Extant at 30 September 2020                              UK    Kong     US       markets(1)     Total 
---------------------------------------------  ----  ------  ------  -----  ---------------  -------- 
Market-wide schemes 
---------------------------------------------  ----  ------  ------  -----  ---------------  -------- 
Number of customers under market-wide 
 measures                                      000s     187       5      4                7       203 
---------------------------------------------  ----  ------  ------  -----  ---------------  -------- 
Drawn loan value of customers under 
 market-wide schemes                           $m    10,265  21,457  1,186            7,246    40,154 
---------------------------------------------  ----  ------  ------  -----  ---------------  -------- 
HSBC-specific schemes 
---------------------------------------------  ----  ------  ------  -----  ---------------  -------- 
Number of customers under HSBC-specific 
 measures                                      000s       5       -      -               10        15 
---------------------------------------------  ----  ------  ------  -----  ---------------  -------- 
Drawn loan value of customers under 
 HSBC-specific measures                        $m     4,031   1,274  1,103            5,787    12,195 
---------------------------------------------  ----  ------  ------  -----  ---------------  -------- 
Total wholesale lending to major 
 markets under market-wide schemes 
 and HSBC-specific measures 
---------------------------------------------  ----  ------  ------  -----  ---------------  -------- 
Number of customers(4)                         000s     192       5      4               17     218 
---------------------------------------------  ----  ------  ------  -----  ---------------  ------ 
Drawn loan value                               $m    14,296  22,731  2,289           13,033  52,349 
Market-wide schemes and HSBC-specific 
 measures as a proportion of total 
 wholesale lending loans and advances          %        9.8    12.1    5.4              6.8       9.2 
---------------------------------------------  ----  ------  ------  -----  ---------------  -------- 
 

1 Other major markets include Australia, Canada, mainland China, Egypt, France, Germany, India, Indonesia, Malaysia, Mexico, Singapore, Switzerland, Taiwan and UAE.

2 In Malaysia, personal lending customers are granted an automatic moratorium programme for all eligible retail customers. At 30 September 2020, the number of accounts under this moratorium was 119,000 with an associated drawn balance of $3,944m.

3 In Mexico, there were 36,000 personal lending accounts under customer relief with an associated drawn balance of $494m.

4 Within total wholesale customers, there were 2,000 customers under both market-wide and HSBC-specific schemes.

The initial granting of customer relief does not automatically trigger a migration to stage 2 or 3. However, information provided by payment deferrals is considered in the context of other reasonable and supportable information. This forms part of the overall assessment for whether there has been a significant increase in credit risk and credit impairment to identify loans for which lifetime ECL is appropriate. An extension in payment deferral does not automatically result in a migration to stage 2 or stage 3. The key accounting and credit risk judgement to ascertain whether a significant increase in credit risk has occurred is whether the economic effects of the Covid-19 outbreak on the customer are likely to be temporary over the lifetime of the loan, and whether they indicate that a concession is being made in respect of financial difficulty that would be consistent with stage 3.

On 2 September 2020, the Hong Kong Monetary Authority announced that the Pre-approved Principal Payment Holiday Scheme for Corporate Customers had been extended for a further six months to April 2021. A summary of the other main market-wide and HSBC-specific scheme was set out on pages 67 and 68 of the Interim Report 2020.

 
Capital adequacy 
 
 
Capital adequacy metrics 
                                                             -------- 
                                                        At 
                                             30 Sep  30 Jun    31 Dec 
                                               2020    2020      2019 
-------------------------------------------  ------  ------  -------- 
Risk-weighted assets ('RWAs') ($bn) 
-------------------------------------------  ------  ------  -------- 
Credit risk                                   692.7   686.7     676.6 
-------------------------------------------  ------  ------  -------- 
Counterparty credit risk                       41.6    43.1      44.1 
-------------------------------------------  ------  ------  -------- 
Market risk                                    31.3    35.2      29.9 
-------------------------------------------  ------  ------  -------- 
Operational risk                               91.4    89.6      92.8 
-------------------------------------------  ------  ------  -------- 
Total risk-weighted assets                    857.0   854.6     843.4 
-------------------------------------------  ------  ------  -------- 
Capital on a transitional basis ($bn) 
-------------------------------------------  ------  ------  -------- 
Common equity tier 1 ('CET1') capital         133.4   128.4     124.0 
-------------------------------------------  ------  ------  -------- 
Tier 1 capital                                157.4   152.5     148.4 
-------------------------------------------  ------  ------  -------- 
Total capital                                 181.8   177.2     172.2 
-------------------------------------------  ------  ------  -------- 
Capital ratios on a transitional basis (%) 
-------------------------------------------  ------  ------  -------- 
CET1                                           15.6    15.0    14.7 
                                             ------          ------ 
Tier 1                                         18.4    17.8    17.6 
-------------------------------------------  ------          ------ 
Total capital                                  21.2    20.7    20.4 
-------------------------------------------  ------  ------  ------ 
Capital on an end point basis ($bn) 
-------------------------------------------  ------  ------  -------- 
Common equity tier 1 ('CET1') capital         133.4   128.4     124.0 
-------------------------------------------  ------  ------  -------- 
Tier 1 capital                                154.3   149.4     144.8 
-------------------------------------------  ------  ------  -------- 
Total capital                                 169.2   164.4     159.3 
-------------------------------------------  ------  ------  -------- 
Capital ratios on an end point basis (%) 
-------------------------------------------  ------  ------  -------- 
CET1                                           15.6    15.0    14.7 
-------------------------------------------  ------  ------  ------ 
Tier 1                                         18.0    17.5    17.2 
-------------------------------------------  ------  ------  ------ 
Total capital                                  19.7    19.2    18.9 
-------------------------------------------  ------  ------  ------ 
Liquidity coverage ratio ('LCR') 
-------------------------------------------  ------  ------  -------- 
Total high-quality liquid assets ($bn)        654.2   654.4     601.4 
-------------------------------------------  ------  ------  -------- 
Total net cash outflow ($bn)                  446.3   442.9     400.5 
-------------------------------------------  ------  ------  -------- 
LCR ratio (%)                                 146.6   147.8   150.2 
-------------------------------------------  ------  ------  ------ 
 

Capital figures and ratios in the table above are calculated in accordance with the revisions to the Capital Requirements Regulation and Directive, as implemented ('CRR II'). The table presents them under the transitional arrangements in CRR II for capital instruments and after their expiry, known as the end point. The end point figures in the table above take into account the regulatory transitional arrangements in CRR II for IFRS 9, which are more fully described below.

Where applicable, they also reflect government relief schemes intended to mitigate the impact of the Covid-19 outbreak.

Regulatory transitional arrangements for IFRS 9 'Financial Instruments'

We have adopted the regulatory transitional arrangements in CRR II for IFRS 9, including paragraph four of article 473a. Our capital and ratios are presented under these arrangements throughout the table above, including in the end point figures. Without their application, our CET1 ratio would be 15.4%.

The IFRS 9 regulatory transitional arrangements allow banks to add back to their capital base a proportion (currently 70%) of the impact that IFRS 9 has upon their loan loss allowances during the first five years of use. The impact is defined as:

   --    the increase in loan loss allowances on day one of IFRS 9 adoption; and 

-- any subsequent increase in expected credit losses ('ECL') in the non-credit-impaired book thereafter.

Any add-back must be tax affected and accompanied by a recalculation of capital deduction thresholds, exposure and RWAs. The impact is calculated separately for portfolios using the standardised ('STD') and internal ratings based ('IRB') approaches. For IRB portfolios, there is no add-back to capital unless loan loss allowances exceed regulatory 12-month expected losses.

The EU's CRR 'Quick Fix' relief package enacted in June 2020 increased from 70% to 100% the relief that banks may take for loan loss allowances recognised since 1 January 2020 on the non-credit-impaired book.

At 30 September 2020, the add-back to CET1 capital amounted to $1.5bn under the STD approach with a tax impact of $0.3bn.

Capital

At 30 September 2020, our CET1 ratio was 15.6%, up from 15.0% at 30 June 2020. CET1 capital increased during the quarter by $5.0bn, mainly as a result of:

   --    foreign currency translation differences of $2.8bn; 

-- capital generation of $0.9bn through regulatory profits and an increase of $0.1bn in FVOCI reserves;

-- a $0.4bn fall in the threshold deduction for significant investments in financial sector entities; and

-- a fall in deductions from CET1 totalling $0.3bn, including $0.2bn relating to goodwill and intangible assets and $0.1bn to deferred tax.

The third quarter prudent valuation adjustment deduction of $1.2bn included a $0.2bn increase arising from additional uncertainty reserves for exit of over-the-counter derivative transactions.

 
Leverage 
 
 
Leverage ratio(1) 
                                                                                   At 
                                                                             30 Sep             30 Jun 
                                                                               2020               2020 
Ref                                                    Footnotes                $bn                $bn 
 * 
-----  ----------------------------------------------  ---------  -----------------  ----------------- 
20     Tier 1 capital                                                       154.3              149.4 
-----  ----------------------------------------------  ---------  ---------------    --------------- 
21     Total leverage ratio exposure                                      2,857.4            2,801.4 
-----  ----------------------------------------------  ---------  ---------------    --------------- 
                                                                                  %                  % 
-----  ----------------------------------------------  ---------  -----------------  ----------------- 
22     Leverage ratio                                                         5.4                5.3 
-----  ----------------------------------------------  ---------  ---------------    --------------- 
EU-23  Choice of transitional arrangements for the                  Fully phased-in    Fully phased-in 
        definition of the capital measure 
-----  ----------------------------------------------  ---------  -----------------  ----------------- 
       UK leverage ratio exposure - quarterly average      2              2,569.3            2,565.8 
-----  ----------------------------------------------  ---------  ---------------    --------------- 
                                                                                  %                  % 
-----  ----------------------------------------------  ---------  -----------------  ----------------- 
       UK leverage ratio - quarterly average               2                  6.0                5.7 
-----  ----------------------------------------------  ---------  ---------------    --------------- 
       UK leverage ratio - quarter end                     2                  6.1                5.9 
-----  ----------------------------------------------  ---------  ---------------    --------------- 
 
   *   The references identify the lines prescribed in the EBA template. 

1 The CRR II regulatory transitional arrangements for IFRS 9 are applied in both leverage ratio calculations.

2 UK leverage ratio denotes the Group's leverage ratio calculated under the PRA's UK leverage framework. This measure excludes qualifying central bank balances and loans under the UK Bounce Back Loan scheme from the calculation of exposure.

Our leverage ratio calculated in accordance with the Capital Requirements Regulation in force was 5.4% at 30 September 2020, up from 5.3% at 30 June 2020, primarily due to an increase in tier 1 capital.

At 30 September 2020, our UK minimum leverage ratio requirement of 3.25% was supplemented by an additional leverage ratio buffer of 0.7% and a countercyclical leverage ratio buffer of 0.1%. These additional buffers translated into capital values of $17.7bn and $1.9bn respectively. We exceeded these leverage requirements.

 
Risk-weighted assets 
 
 
RWAs by global business 
                                                Corporate 
                             WPB    CMB    GBM     Centre    Total 
                             $bn    $bn    $bn        $bn      $bn 
-------------------------  -----  -----  -----  ---------  ------- 
Credit risk                137.8  305.6  169.4       79.9  692.7 
-------------------------  -----  -----  -----  ---------  ----- 
Counterparty credit risk     0.7    0.2   40.1        0.6   41.6 
-------------------------  -----  -----  -----  ---------  ----- 
Market risk                  1.3    0.7   26.5        2.8   31.3 
-------------------------  -----  -----  -----  ---------  ----- 
Operational risk            33.4   25.9   31.1        1.0   91.4 
-------------------------  -----  -----  -----  ---------  ----- 
At 30 Sep 2020             173.2  332.4  267.1       84.3  857.0 
-------------------------  -----  -----  -----  ---------  ----- 
 
 
RWA movement by global business by key driver 
                                  Credit risk, counterparty 
                                  credit risk and operational 
                                             risk 
                                                        Corporate  Market     Total 
                                 WPB      CMB      GBM     Centre    risk      RWAs 
                                 $bn      $bn      $bn        $bn     $bn       $bn 
---------------------------  -------  -------  -------  ---------  ------  -------- 
RWAs at 1 July 2020            160.6    330.2    247.9       80.7    35.2   854.6 
Asset size                       8.9    (6.0)    (8.2)      (0.2)   (5.3)  (10.8) 
---------------------------  -------  -------  -------  ---------  ------  ------ 
Asset quality                      -      2.1      0.5        0.4       -     3.0 
---------------------------  -------  -------  -------  ---------  ------  ------ 
Model updates                    0.3      0.1    (0.1)          -       -     0.3 
---------------------------  -------  -------  -------  ---------  ------  ------ 
Methodology and policy         (0.5)    (1.8)    (3.5)        0.1     1.4   (4.3) 
---------------------------  -------  -------  -------  ---------  ------  ------ 
Foreign exchange movements       2.6      7.1      4.0        0.5       -    14.2 
---------------------------  -------  -------  -------  ---------  ------  ------ 
Total RWA movement              11.3      1.5    (7.3)        0.8   (3.9)     2.4 
---------------------------  -------  -------  -------  ---------  ------  ------ 
RWAs at 30 Sep 2020            171.9    331.7    240.6       81.5    31.3   857.0 
---------------------------  -------  -------  -------  ---------  ------  ------ 
 

Risk-weighted assets ('RWAs') rose by $2.4bn during 3Q20, including an increase of $14.2bn due to foreign currency translation differences. The $11.8bn decrease (excluding foreign currency translation differences) comprised the movements described by the following comments.

Asset size

The $10.8bn decrease in RWAs due to asset size movements was predominantly due to reductions in GBM and CMB, and a $5.3bn decrease in market risk RWAs, partly offset by $8.9bn growth in WPB.

The $8.2bn fall in GBM RWAs included reductions in credit risk totalling $7.4bn across all major regions, partly as a result of $2.1bn from active portfolio management measures as well as from reduced lending. It also included a $0.8bn fall in counterparty credit risk RWAs, mainly as a result of trade actions in North America.

The $6.0bn fall in CMB RWAs occurred mainly in North America, Europe and Asia and reflected both repayments and $1.3bn of reductions under management initiatives.

Market risk RWAs decreased by $5.3bn, largely due to changes in market conditions, reduced sovereign exposures and management initiatives.

These reductions were partly offset by an $8.9bn increase in WPB RWAs, mostly from short-term lending in Hong Kong.

Asset quality

Changes in asset quality led to an RWA increase of $3.0bn, mainly in CMB and GBM.

The $2.1bn increase in CMB RWAs was predominantly in Asia, driven by credit migration. Total credit migration impacts in CMB during 3Q20 were $4.8bn, but the effects in other regions were largely offset by decreases due to changes in portfolio mix.

In GBM, the $0.5bn RWA increase was driven by credit rating migration on derivative transactions in Europe and Asia. Other credit migration impacts of $2.0bn were mostly offset by decreases due to changes in portfolio mix.

Model updates

The $0.3bn RWA increase due to model updates mainly related to North American revolving facilities.

Methodology and policy

The $4.3bn reduction in RWAs due to methodology and policy changes was primarily due to RWA initiatives in GBM and CMB, mainly in the form of risk parameter refinements in Asia and Europe, and a reduction of $0.5bn from the introduction of the new infrastructure supporting factor under the CRR 'Quick Fix' relief package. A further RWA decrease of $0.5bn in WPB was largely due to refinements in the mortgage portfolio.

Partly offsetting these reductions was a $1.4bn increase in market risk RWAs, largely in relation to risks not captured by internal models.

 
Summary information - global businesses 
 

Analysis of significant items by global business is presented below.

 
Reconciliation of reported results to adjusted results - global businesses 
                                                                                   Nine months ended 30 Sep 2020 
                                                                       ----------------------------------------------------- 
                                                                         Wealth               Global 
                                                                           and               Banking 
                                                                       Personal  Commercial     and   Corporate 
                                                                        Banking     Banking  Markets     Centre        Total 
                                                            Footnotes        $m          $m       $m         $m           $m 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Revenue                                                         1 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                                 16,679      10,148   11,695        150     38,672 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Significant items                                                            13          17       97      (257)      (130) 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
- customer redress programmes                                                 5          17        -          -         22 
----------------------------------------------------------  --------- 
- disposals, acquisitions and investment 
 in new businesses                                                            8           -        -          -          8 
----------------------------------------------------------  --------- 
- fair value movements on financial 
 instruments                                                    2             -           -     (62)      (248)      (310) 
----------------------------------------------------------  --------- 
- restructuring and other related 
 costs                                                          3             -           -      159        (9)        150 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                                 16,692      10,165   11,792      (107)     38,542 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
ECL 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                                (2,545)     (3,880)  (1,218)          -    (7,643) 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                                (2,545)     (3,880)  (1,218)          -    (7,643) 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Operating expenses 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                               (11,440)     (4,984)  (7,565)      (579)   (24,568) 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Significant items                                                           412          59      771        973      2,215 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
- customer redress programmes                                                45           1        -          7         53 
----------------------------------------------------------  --------- 
- impairment of goodwill and other 
 intangibles                                                                309          44      578        151      1,082 
----------------------------------------------------------  --------- 
- restructuring and other related 
 costs                                                          4            58          14      191        809      1,072 
----------------------------------------------------------  --------- 
 
  *    settlements and provisions in connection with legal 
       and regulatory matters                                                 -           -        2          6          8 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                               (11,028)     (4,925)  (6,794)        394   (22,353) 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Share of profit in associates and 
 joint ventures 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                                      2           -        -        929        931 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Significant items                                                             -           -        -        462        462 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
- impairment of goodwill                                        5             -           -        -        462        462 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                                      2           -        -      1,391      1,393 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Profit before tax 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                                  2,696       1,284    2,912        500      7,392 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Significant items                                                           425          76      868      1,178      2,547 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
- revenue                                                                    13          17       97      (257)      (130) 
----------------------------------------------------------  --------- 
- operating expenses                                                        412          59      771        973      2,215 
----------------------------------------------------------  --------- 
- share of profit in associates and 
 joint ventures                                                               -           -        -        462        462 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                                  3,121       1,360    3,780      1,678      9,939 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Loans and advances to customers (net) 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                                459,516     343,702  236,902      1,220  1,041,340 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                                459,516     343,702  236,902      1,220  1,041,340 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Customer accounts 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                                793,612     431,021  343,365        716  1,568,714 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                                793,612     431,021  343,365        716  1,568,714 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
 

1 Net operating income before change in expected credit losses and other credit impairment charges, also referred to as revenue.

2 Includes fair value movements on non-qualifying hedges and debt valuation adjustments on derivatives.

3 Comprises losses associated with the RWA reduction commitments we made at our business update in February 2020.

4 Includes impairment of software intangible assets of $173m (of the total software intangible asset impairment of $1,320m) and impairment of tangible assets of $124m.

5 During the year, The Saudi British Bank ('SABB'), an associate of HSBC, impaired the goodwill that arose following the merger with Alawwal bank in 2019. HSBC's post-tax share of the goodwill impairment was $462m.

 
Reconciliation of reported results to adjusted results - global businesses 
 (continued) 
                                                                                 Nine months ended 30 Sep 2019(1) 
                                                                       ----------------------------------------------------- 
                                                                         Wealth               Global 
                                                                           and               Banking 
                                                                       Personal  Commercial     and   Corporate 
                                                                        Banking     Banking  Markets     Centre        Total 
                                                            Footnotes        $m          $m       $m         $m           $m 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Revenue                                                         2 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                                 19,238      11,576   11,223        690     42,727 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Currency translation                                                      (272)       (143)    (156)       (34)      (605) 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Significant items                                                           126          13       37    (1,136)      (960) 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
 
  *    customer redress programmes                                          108           9        -          1        118 
----------------------------------------------------------  --------- 
 
  *    disposal, acquisitions and investment in new 
       businesses                                                             4           -        -      (827)      (823) 
----------------------------------------------------------  --------- 
- fair value movements on financial 
 instruments                                                    3             7           4       40      (311)      (260) 
----------------------------------------------------------  --------- 
- currency translation on significant 
 items                                                                        7           -      (3)          1          5 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                                 19,092      11,446   11,104      (480)     41,162 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
ECL 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                                (1,012)       (906)    (124)         19    (2,023) 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Currency translation                                                         58          27        7          -         92 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                                  (954)       (879)    (117)         19    (1,931) 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Operating expenses 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                               (12,669)     (5,139)  (7,267)      (221)   (25,296) 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Currency translation                                                        198          67       73         38        376 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Significant items                                                         1,083          45      167        283      1,578 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
 
  *    costs of structural reform                               4             -           4       36         86        126 
----------------------------------------------------------  --------- 
- customer redress programmes                                             1,084          15        -        (1)      1,098 
----------------------------------------------------------  --------- 
- restructuring and other related 
 costs                                                                       70          27      131        199        427 
----------------------------------------------------------  --------- 
 
  *    settlements and provisions in connection with legal 
       and regulatory matters                                              (66)           -        -          -       (66) 
----------------------------------------------------------  --------- 
 
  *    currency translation on significant items                            (5)         (1)        -        (1)        (7) 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                               (11,388)     (5,027)  (7,027)        100   (23,342) 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Share of profit in associates and 
 joint ventures 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                                     50           -        -      1,786      1,836 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Currency translation                                                        (2)           -        -       (30)       (32) 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                                     48           -        -      1,756      1,804 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Profit before tax 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                                  5,607       5,531    3,832      2,274     17,244 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Currency translation                                                       (18)        (49)     (76)       (26)      (169) 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Significant items                                                         1,209          58      204      (853)        618 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
 
  *    revenue                                                              126          13       37    (1,136)      (960) 
----------------------------------------------------------  --------- 
 
  *    operating expenses                                                 1,083          45      167        283      1,578 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                                  6,798       5,540    3,960      1,395     17,693 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Loans and advances to customers (net) 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                                422,503     341,396  252,713      1,221  1,017,833 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Currency translation                                                     12,094       7,196    5,141         49     24,480 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                                434,597     348,592  257,854      1,270  1,042,313 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Customer accounts 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                                718,643     355,293  299,109        696  1,373,741 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Currency translation                                                     15,195       8,012    7,944         37     31,188 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                                733,838     363,305  307,053        733  1,404,929 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
 

1 A change in reportable segments was made in 2Q20. Comparative data have been re-presented accordingly.

2 Net operating income before change in expected credit losses and other credit impairment charges, also referred to as revenue.

3 Includes fair value movements on non-qualifying hedges and debt valuation adjustments on derivatives.

   4   Comprises costs associated with preparations for the UK's exit from the European Union. 
 
Reconciliation of reported results to adjusted results - global businesses 
                                                                                     Quarter ended 30 Sep 2020 
                                                                       ----------------------------------------------------- 
                                                                         Wealth               Global 
                                                                           and               Banking 
                                                                       Personal  Commercial     and   Corporate 
                                                                        Banking     Banking  Markets     Centre        Total 
                                                            Footnotes        $m          $m       $m         $m           $m 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Revenue                                                         1 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                                  5,409       3,148    3,510      (140)     11,927 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Significant items                                                            32          17      104       (15)        138 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
 
  *    customer redress programmes                                           31          17        -          -         48 
----------------------------------------------------------  --------- 
 
  *    disposals, acquisitions and investment in new 
       businesses                                                             1           -        -        (1)          - 
----------------------------------------------------------  --------- 
 
  *    fair value movements on financial instruments            2             -           -        3       (14)       (11) 
----------------------------------------------------------  --------- 
 
  *    restructuring and other related costs                    3             -           -      101          -        101 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                                  5,441       3,165    3,614      (155)     12,065 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
ECL 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                                  (343)       (354)    (100)         12      (785) 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                                  (343)       (354)    (100)         12      (785) 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Operating expenses 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                                (3,871)     (1,587)  (2,412)      (171)    (8,041) 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Significant items                                                           189        (48)      130        359        630 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
 
  *    customer redress programmes                                          (4)           -        -          7          3 
----------------------------------------------------------  --------- 
 
  *    impairment of goodwill and other intangibles                         224           3       11      (181)         57 
----------------------------------------------------------  --------- 
 
  *    restructuring and other related costs                    4          (31)        (51)      119        530        567 
----------------------------------------------------------  --------- 
 
  *    settlements and provisions in connection with legal 
       and regulatory matters                                                 -           -        -          3          3 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                                (3,682)     (1,635)  (2,282)        188    (7,411) 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Share of profit in associates and 
 joint ventures 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                                     10           -        -       (37)       (27) 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Significant items                                                             -           -        -        462        462 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
 
  *    impairment of goodwill                                   5             -           -        -        462        462 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                                     10           -        -        425        435 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Profit/(loss) before tax 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                                  1,205       1,207      998      (336)      3,074 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Significant items                                                           221        (31)      234        806      1,230 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
 
  *    revenue                                                               32          17      104       (15)        138 
----------------------------------------------------------  --------- 
 
  *    operating expenses                                                   189        (48)      130        359        630 
----------------------------------------------------------  --------- 
 
  *    share of profit in associates and joint ventures                       -           -        -        462        462 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                                  1,426       1,176    1,232        470      4,304 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Loans and advances to customers (net) 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                                459,516     343,702  236,902      1,220  1,041,340 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                                459,516     343,702  236,902      1,220  1,041,340 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Customer accounts 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                                793,612     431,021  343,365        716  1,568,714 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                                793,612     431,021  343,365        716  1,568,714 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
 

1 Net operating income before change in expected credit losses and other credit impairment charges, also referred to as revenue.

2 Includes fair value movements on non-qualifying hedges and debt valuation adjustments on derivatives.

3 Comprises losses associated with the RWA reduction commitments we made at our business update in February 2020.

   4   Includes impairment of tangible assets of $124m. 

5 During the quarter, The Saudi British Bank ('SABB'), an associate of HSBC, impaired the goodwill that arose following the merger with Alawwal bank in 2019. HSBC's post-tax share of the goodwill impairment was $462m.

 
Reconciliation of reported results to adjusted results - global businesses 
 (continued) 
                                                                             Quarter ended 30 June 2020 
                                                                  Wealth               Global 
                                                                    and               Banking 
                                                                Personal  Commercial     and   Corporate 
                                                                 Banking     Banking  Markets     Centre        Total 
                                                     Footnotes        $m          $m       $m         $m           $m 
---------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Revenue                                                  1 
---------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                           5,656       3,267    4,240      (104)     13,059 
---------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Currency translation                                                 113          76       98        (8)        279 
---------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Significant items                                                   (26)           -      185       (64)         95 
---------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
- customer redress programmes                                       (26)           -        -          -       (26) 
---------------------------------------------------  --------- 
- disposals, acquisitions and investment 
 in new businesses                                                     -           -        -          1          1 
---------------------------------------------------  --------- 
- fair value movements on financial 
 instruments                                             2             -           -      121       (63)         58 
---------------------------------------------------  --------- 
- restructuring and other related 
 costs                                                   3             -           -       58          -         58 
---------------------------------------------------  --------- 
- currency translation on significant 
 items                                                                 -           -        6        (2)          4 
---------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                           5,743       3,343    4,523      (176)     13,433 
---------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
ECL 
---------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                         (1,094)     (2,151)    (573)       (14)    (3,832) 
---------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Currency translation                                                (34)        (61)     (22)        (1)      (118) 
---------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                         (1,128)     (2,212)    (595)       (15)    (3,950) 
---------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Operating expenses 
---------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                         (3,745)     (1,698)  (2,801)      (431)    (8,675) 
---------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Currency translation                                                (95)        (47)     (93)          9      (226) 
---------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Significant items                                                    223         112      650        476      1,461 
                                                                -------- 
- customer redress programmes                                         48           1        -          -         49 
 
  *    impairment of goodwill and other intangibles                   85          41      567        332      1,025 
---------------------------------------------------  --------- 
- restructuring and other related 
 costs                                                   4            82          63       58        132        335 
---------------------------------------------------  --------- 
- settlements and provisions in connection 
 with legal and regulatory matters                                     -           -        -          4          4 
---------------------------------------------------  --------- 
- currency translation on significant 
 items                                                                 8           7       25          8         48 
---------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                         (3,617)     (1,633)  (2,244)         54    (7,440) 
---------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Share of profit in associates and 
 joint ventures 
---------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                             (4)           -        -        541        537 
---------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Currency translation                                                   -           -        -         16         16 
---------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                             (4)           -        -        557        553 
---------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Profit/(loss) before tax 
---------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                             813       (582)      866        (8)      1,089 
---------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Currency translation                                                (16)        (32)     (17)         16       (49) 
---------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Significant items                                                    197         112      835        412      1,556 
---------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
- revenue                                                           (26)           -      185       (64)         95 
---------------------------------------------------  --------- 
- operating expenses                                                 223         112      650        476      1,461 
---------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                             994       (502)    1,684        420      2,596 
---------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Loans and advances to customers (net) 
---------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                         429,487     344,567  243,355      1,272  1,018,681 
---------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Currency translation                                              11,162       7,276    4,824         41     23,303 
---------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                         440,649     351,843  248,179      1,313  1,041,984 
---------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Customer accounts 
---------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                         775,870     418,263  337,573        674  1,532,380 
---------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Currency translation                                              14,347       9,642    8,674         29     32,692 
---------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                         790,217     427,905  346,247        703  1,565,072 
---------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
 

1 Net operating income before change in expected credit losses and other credit impairment charges, also referred to as revenue.

2 Fair value movements on financial instruments include non-qualifying hedges and debt valuation adjustments on derivatives.

3 Comprises losses associated with the RWA reduction commitments we made at our business update in February 2020.

   4   Includes impairment of software intangible assets of $173m. 
 
Reconciliation of reported results to adjusted results - global businesses 
 (continued) 
                                                                                   Quarter ended 30 Sep 2019(1) 
                                                                         Wealth               Global 
                                                                           and               Banking 
                                                                       Personal  Commercial     and   Corporate 
                                                                        Banking     Banking  Markets     Centre        Total 
                                                            Footnotes        $m          $m       $m         $m           $m 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Revenue                                                          2 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                                  6,084       3,764    3,527       (20)     13,355 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Currency translation                                                         29          26       26        (5)         76 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Significant items                                                           117          10     (38)      (173)       (84) 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
- customer redress programmes                                               108           9        -          1        118 
----------------------------------------------------------  --------- 
- disposals, acquisitions and investment 
 in new businesses                                                            4           -        -          -          4 
----------------------------------------------------------  --------- 
- fair value movements on financial 
 instruments                                                     3            -           -     (37)      (173)      (210) 
----------------------------------------------------------  --------- 
- currency translation on significant 
 items                                                                        5           1      (1)        (1)          4 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                                  6,230       3,800    3,515      (198)     13,347 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
ECL 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                                  (451)       (410)     (26)          4      (883) 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Currency translation                                                         24           9        6          1         40 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                                  (427)       (401)     (20)          5      (843) 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Operating expenses 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                                (4,241)     (1,771)  (2,279)        144    (8,147) 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Currency translation                                                       (29)        (17)     (40)          8       (78) 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Significant items                                                           433          20       47        120        620 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
- costs of structural reform                                    4             -           1        7         27         35 
----------------------------------------------------------  --------- 
- customer redress programmes                                               469          16        4        (1)        488 
---------------------------------------------------------- 
- restructuring and other related 
 costs                                                                       13           3       35         89        140 
----------------------------------------------------------  --------- 
 
  *    settlements and provisions in connection with legal 
       and regulatory matters                                              (65)           -        -          1       (64) 
----------------------------------------------------------  --------- 
- currency translation on significant 
 items                                                                       16           -        1          4         21 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                                (3,837)     (1,768)  (2,272)        272    (7,605) 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Share of profit in associates and 
 joint ventures 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                                      7           -        -        505        512 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Currency translation                                                          -           -        -          7          7 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                                      7           -        -        512        519 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Profit before tax 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                                  1,399       1,583    1,222        633      4,837 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Currency translation                                                         24          18      (8)         11         45 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Significant items                                                           550          30        9       (53)        536 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
- revenue                                                                   117          10     (38)      (173)       (84) 
----------------------------------------------------------  --------- 
- operating expenses                                                        433          20       47        120        620 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                                  1,973       1,631    1,223        591      5,418 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Loans and advances to customers (net) 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                                422,503     341,396  252,713      1,221  1,017,833 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Currency translation                                                     12,094       7,196    5,141         49     24,480 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                                434,597     348,592  257,854      1,270  1,042,313 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Customer accounts 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  ----------- 
Reported                                                                718,643     355,293  299,109        696  1,373,741 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Currency translation                                                     15,195       8,012    7,944         37     31,188 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
Adjusted                                                                733,838     363,305  307,053        733  1,404,929 
----------------------------------------------------------  ---------  --------  ----------  -------  ---------  --------- 
 

1 A change in reportable segments was made in 2Q20. Comparative data have been re-presented accordingly.

2 Net operating income before change in expected credit losses and other credit impairment charges, also referred to as revenue.

3 Includes fair value movements on non-qualifying hedges and debt valuation adjustments on derivatives.

   4   Comprises costs associated with preparations for the UK's exit from the European Union. 
 
Summary information - geographical regions 
 

Analysis of significant items by geographical regions is presented below.

 
Reconciliation of reported results to adjusted results - geographical 
 regions 
                                                                                     Nine months ended 30 Sep 2020 
                                                                       --------------------------------------------------------- 
                                                                                                     North    Latin 
                                                                         Europe     Asia     MENA  America  America        Total 
                                                            Footnotes        $m       $m       $m       $m       $m           $m 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  ----------- 
Revenue                                                         1 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  ----------- 
Reported                                                        2        13,465   20,904    2,002    4,887    2,323     38,672 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Significant items                                                         (140)     (36)      (1)       55      (8)      (130) 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
- customer redress programmes                                                22        -        -        -        -         22 
----------------------------------------------------------  --------- 
 
  *    disposals, acquisitions and investment in new 
       businesses                                                             -        -        -        8        -          8 
----------------------------------------------------------  --------- 
- fair value movement on financial 
 instruments                                                    3         (264)     (36)      (1)      (1)      (8)      (310) 
----------------------------------------------------------  --------- 
- restructuring and other related 
 costs                                                          4           102        -        -       48        -        150 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Adjusted                                                        2        13,325   20,868    2,001    4,942    2,315     38,542 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
ECL 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  ----------- 
Reported                                                                (3,238)  (1,962)    (721)    (873)    (849)    (7,643) 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Adjusted                                                                (3,238)  (1,962)    (721)    (873)    (849)    (7,643) 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Operating expenses 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  ----------- 
Reported                                                        2      (13,159)  (9,773)  (1,192)  (3,998)  (1,355)   (24,568) 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Significant items                                                         1,555       48       65      517       30      2,215 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
- customer redress programmes                                                53        -        -        -        -         53 
----------------------------------------------------------  --------- 
- impairment of goodwill and 
 other intangibles                                                          800        -       60      222        -      1,082 
----------------------------------------------------------  --------- 
- restructuring and other related 
 costs                                                          5           694       48        5      295       30      1,072 
----------------------------------------------------------  --------- 
 
  *    settlements and provisions in connection with legal 
       and regulatory matters                                                 8        -        -        -        -          8 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Adjusted                                                        2      (11,604)  (9,725)  (1,127)  (3,481)  (1,325)   (22,353) 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Share of profit in associates 
 and joint ventures 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  ----------- 
Reported                                                                   (44)    1,387    (415)        -        3        931 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Significant items                                                             -        -      462        -        -        462 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
- impairment of goodwill                                        6             -        -      462        -        -        462 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Adjusted                                                                   (44)    1,387       47        -        3      1,393 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Profit/(loss) before tax 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  ----------- 
Reported                                                                (2,976)   10,556    (326)       16      122      7,392 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Significant items                                                         1,415       12      526      572       22      2,547 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
- revenue                                                                 (140)     (36)      (1)       55      (8)      (130) 
----------------------------------------------------------  --------- 
- operating expenses                                                      1,555       48       65      517       30      2,215 
----------------------------------------------------------  --------- 
- share of profit in associates 
 and joint ventures                                                           -        -      462        -        -        462 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Adjusted                                                                (1,561)   10,568      200      588      144      9,939 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Loans and advances to customers 
 (net) 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  ----------- 
Reported                                                                398,181  484,125   29,307  110,394   19,333  1,041,340 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Adjusted                                                                398,181  484,125   29,307  110,394   19,333  1,041,340 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Customer accounts 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  ----------- 
Reported                                                                593,172  732,367   40,815  177,478   24,882  1,568,714 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Adjusted                                                                593,172  732,367   40,815  177,478   24,882  1,568,714 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
 

1 Net operating income before change in expected credit losses and other credit impairment charges, also referred to as revenue.

2 Amounts are non-additive across geographical regions due to inter-company transactions within the Group.

3 Includes fair value movements on non-qualifying hedges and debt valuation adjustments on derivatives.

4 Comprises losses associated with the RWA reduction commitments we made at our business update in February 2020.

5 Includes impairment of software intangible assets of $173m (of the total software intangible asset impairment of $1,320m) and impairment of tangible assets of $124m.

6 During the year, The Saudi British Bank ('SABB'), an associate of HSBC, impaired the goodwill that arose following the merger with Alawwal bank in 2019. HSBC's post-tax share of the goodwill impairment was $462m.

 
Reconciliation of reported results to adjusted results - geographical 
 regions (continued) 
                                                                                     Nine months ended 30 Sep 2019 
                                                                       --------------------------------------------------------- 
                                                                                                     North    Latin 
                                                                         Europe     Asia     MENA  America  America        Total 
                                                            Footnotes        $m       $m       $m       $m       $m           $m 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  ----------- 
Revenue                                                         1 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  ----------- 
Reported                                                        2        13,481   23,174    2,946    4,984    2,579     42,727 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Currency translation                                            2          (53)     (62)      (9)     (23)    (491)      (605) 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Significant items                                                         (173)       20    (827)       12        8      (960) 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
 
  *    customer redress programmes                                          118        -        -        -        -        118 
----------------------------------------------------------  --------- 
 
  *    disposals, acquisitions and investment in new 
       businesses                                                             -        -    (828)        4        1      (823) 
----------------------------------------------------------  --------- 
 
  *    fair value movements on financial instruments            3         (295)       20        -        8        7      (260) 
----------------------------------------------------------  --------- 
 
  *    currency translation on significant items                              4        -        1        -        -          5 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Adjusted                                                        2        13,255   23,132    2,110    4,973    2,096     41,162 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
ECL 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  ----------- 
Reported                                                                  (810)    (542)     (65)    (140)    (466)    (2,023) 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Currency translation                                                          6        2      (2)        1       85         92 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Adjusted                                                                  (804)    (540)     (67)    (139)    (381)    (1,931) 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Operating expenses 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  ----------- 
Reported                                                        2      (13,633)  (9,795)  (1,052)  (3,799)  (1,454)   (25,296) 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Currency translation                                            2            25       77       15       14      278        376 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Significant items                                                         1,433       72        8       52       13      1,578 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
 
  *    costs of structural reform                               4           123        3        -        -        -        126 
 
  *    customer redress programmes                                        1,098        -        -        -        -      1,098 
----------------------------------------------------------  --------- 
 
  *    restructuring and other related costs                                278       72        8       52       17        427 
----------------------------------------------------------  --------- 
 
  *    settlements and provisions in connection with legal 
       and regulatory matters                                              (65)      (1)        -        -        -       (66) 
----------------------------------------------------------  --------- 
 
  *    currency translation on significant items                            (1)      (2)        -        -      (4)        (7) 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Adjusted                                                        2      (12,175)  (9,646)  (1,029)  (3,733)  (1,163)   (23,342) 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Share of profit in associates 
 and joint ventures 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  ----------- 
Reported                                                                     18    1,594      212        -       12      1,836 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Currency translation                                                          1     (31)        -        -      (2)       (32) 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Adjusted                                                                     19    1,563      212        -       10      1,804 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Profit/(loss) before tax 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  ----------- 
Reported                                                                  (944)   14,431    2,041    1,045      671     17,244 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Currency translation                                                       (21)     (14)        4      (8)    (130)      (169) 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Significant items                                                         1,260       92    (819)       64       21        618 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
- revenue                                                                 (173)       20    (827)       12        8      (960) 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
- operating expenses                                                      1,433       72        8       52       13      1,578 
Adjusted                                                                    295   14,509    1,226    1,101      562     17,693 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Loans and advances to customers 
 (net) 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  ----------- 
Reported                                                                377,153  478,015   28,091  111,963   22,611  1,017,833 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Currency translation                                                     20,084    8,204    (701)    (420)  (2,687)     24,480 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Adjusted                                                                397,237  486,219   27,390  111,543   19,924  1,042,313 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Customer accounts 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  ----------- 
Reported                                                                496,874  672,557   36,768  142,781   24,761  1,373,741 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Currency translation                                                     25,650   10,001    (896)    (443)  (3,124)     31,188 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
Adjusted                                                                522,524  682,558   35,872  142,338   21,637  1,404,929 
----------------------------------------------------------  ---------  --------  -------  -------  -------  -------  --------- 
 

1 Net operating income before change in expected credit losses and other credit impairment charges, also referred to as revenue.

2 Amounts are non-additive across geographical regions due to inter-company transactions within the Group.

3 Includes fair value movements on non-qualifying hedges and debt valuation adjustments on derivatives.

   4   Comprises costs associated with preparations for the UK's exit from the European Union. 
 
Reconciliation of reported results to adjusted results - geographical 
 regions (continued) 
                                                                                      Quarter ended 30 Sep 2020 
                                                                       ------------------------------------------------------- 
                                                                                                   North    Latin 
                                                                        Europe     Asia    MENA  America  America        Total 
                                                            Footnotes       $m       $m      $m       $m       $m           $m 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  ----------- 
Revenue                                                         1 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  ----------- 
Reported                                                        2        4,489    6,324     623    1,482      746     11,927 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Significant items                                                           90      (2)       -       49        1        138 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
- customer redress programmes                                               48        -       -        -        -         48 
- fair value movements on financial 
 instruments                                                    3         (12)      (2)       -        2        1       (11) 
----------------------------------------------------------  --------- 
- restructuring and other related 
 costs                                                          4           54        -       -       47        -        101 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Adjusted                                                        2        4,579    6,322     623    1,531      747     12,065 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
ECL 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  ----------- 
Reported                                                                 (353)    (144)   (110)       14    (192)      (785) 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Adjusted                                                                 (353)    (144)   (110)       14    (192)      (785) 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Operating expenses 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  ----------- 
Reported                                                        2      (4,058)  (3,343)   (429)  (1,503)    (445)    (8,041) 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Significant items                                                          224       30      24      333       19        630 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
- customer redress programmes                                                3        -       -        -        -          3 
----------------------------------------------------------  --------- 
- impairment of goodwill and 
 other intangibles                                                       (184)        -      19      222        -         57 
----------------------------------------------------------  --------- 
- restructuring and other related 
 costs                                                          5          402       30       5      111       19        567 
----------------------------------------------------------  --------- 
 
  *    settlements and provisions in connection with legal 
       and regulatory matters                                                3        -       -        -        -          3 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Adjusted                                                        2      (3,834)  (3,313)   (405)  (1,170)    (426)    (7,411) 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Share of profit in associates 
 and joint ventures 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  ----------- 
Reported                                                                     6      350   (384)        -        1       (27) 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Significant items                                                            -        -     462        -        -        462 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
- impairment of goodwill                                        6            -        -     462        -        -        462 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Adjusted                                                                     6      350      78        -        1        435 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Profit/(loss) before tax 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  ----------- 
Reported                                                                    84    3,187   (300)      (7)      110      3,074 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Significant items                                                          314       28     486      382       20      1,230 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
- revenue                                                                   90      (2)       -       49        1        138 
----------------------------------------------------------  --------- 
- operating expenses                                                       224       30      24      333       19        630 
----------------------------------------------------------  --------- 
- share of profit in associates 
 and joint ventures                                                          -        -     462        -        -        462 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Adjusted                                                                   398    3,215     186      375      130      4,304 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Loans and advances to customers 
 (net) 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  ----------- 
Reported                                                               398,181  484,125  29,307  110,394   19,333  1,041,340 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Adjusted                                                               398,181  484,125  29,307  110,394   19,333  1,041,340 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Customer accounts 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  ----------- 
Reported                                                               593,172  732,367  40,815  177,478   24,882  1,568,714 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Adjusted                                                               593,172  732,367  40,815  177,478   24,882  1,568,714 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
 

1 Net operating income before change in expected credit losses and other credit impairment charges, also referred to as revenue.

2 Amounts are non-additive across geographical regions due to inter-company transactions within the Group.

3 Includes fair value movements on non-qualifying hedges and debt valuation adjustments on derivatives.

4 Comprises losses associated with the RWA reduction commitments we made at our business update in February 2020.

   5   Includes impairment of tangible assets of $124m. 

6 During the quarter, The Saudi British Bank ('SABB'), an associate of HSBC, impaired the goodwill that arose following the merger with Alawwal bank in 2019. HSBC's post-tax share of the goodwill impairment was $462m.

 
Reconciliation of reported to adjusted results - geographical regions 
 (continued) 
                                                                                      Quarter ended 30 Jun 2020 
                                                                       ------------------------------------------------------- 
                                                                                                   North    Latin 
                                                                        Europe     Asia    MENA  America  America        Total 
                                                            Footnotes       $m       $m      $m       $m       $m           $m 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  ----------- 
Revenue                                                         1 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  ----------- 
Reported                                                        2        4,556    7,021     689    1,701      714     13,059 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Currency translation                                            2          200       72     (3)       15       15        279 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Significant items                                                            2       64       -       21        8         95 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
- customer redress programmes                                             (26)        -       -        -        -       (26) 
----------------------------------------------------------  --------- 
- disposals, acquisitions and 
 investment in new businesses                                                -        -       -        1        -          1 
----------------------------------------------------------  --------- 
- fair value movements on financial 
 instruments                                                    3         (23)       64       -       10        7         58 
----------------------------------------------------------  --------- 
- restructuring and other related 
 costs                                                          4           48        -       -       10        -         58 
----------------------------------------------------------  --------- 
- currency translation on significant 
 items                                                                       3        -       -        -        1          4 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Adjusted                                                        2        4,758    7,157     686    1,737      737     13,433 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
ECL 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  ----------- 
Reported                                                               (2,017)    (818)   (278)    (379)    (340)    (3,832) 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Currency translation                                                      (84)     (13)       -      (5)     (16)      (118) 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Adjusted                                                               (2,101)    (831)   (278)    (384)    (356)    (3,950) 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Operating expenses 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  ----------- 
Reported                                                        2      (5,139)  (3,146)   (394)  (1,188)    (430)    (8,675) 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Currency translation                                            2        (192)     (40)       2     (10)      (6)      (226) 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Significant items                                                        1,327       16      41       67       10      1,461 
----------------------------------------------------------  --------- 
- customer redress programmes                                               49        -       -        -        -         49 
----------------------------------------------------------  --------- 
- goodwill impairment                                                      984        -      41        -        -      1,025 
----------------------------------------------------------  --------- 
- restructuring and other related 
 costs                                                          5          239       17       -       68       11        335 
----------------------------------------------------------  --------- 
 
  *    settlements and provisions in connection with legal 
       and regulatory matters                                                4        -       -        -        -          4 
----------------------------------------------------------  --------- 
- currency translation on significant 
 items                                                                      51      (1)       -      (1)      (1)         48 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Adjusted                                                        2      (4,004)  (3,170)   (351)  (1,131)    (426)    (7,440) 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Share of profit in associates 
 and joint ventures 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  ----------- 
Reported                                                                    51      572    (87)        -        1        537 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Currency translation                                                         2       14       -        -        -         16 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Adjusted                                                                    53      586    (87)        -        1        553 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Profit/(loss) before tax 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  ----------- 
Reported                                                               (2,549)    3,629    (70)      134     (55)      1,089 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Currency translation                                                      (74)       33     (1)        -      (7)       (49) 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Significant items                                                        1,329       80      41       88       18      1,556 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
- revenue                                                                    2       64       -       21        8         95 
----------------------------------------------------------  --------- 
- operating expenses                                                     1,327       16      41       67       10      1,461 
Adjusted                                                               (1,294)    3,742    (30)      222     (44)      2,596 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Loans and advances to customers 
 (net) 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  ----------- 
Reported                                                               378,729  474,739  29,615  115,813   19,785  1,018,681 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Currency translation                                                    17,452    4,435   (275)      984      707     23,303 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Adjusted                                                               396,181  479,174  29,340  116,797   20,492  1,041,984 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Customer accounts 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  ----------- 
Reported                                                               562,505  723,072  41,197  180,489   25,117  1,532,380 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Currency translation                                                    25,896    5,292   (322)    1,132      694     32,692 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Adjusted                                                               588,401  728,364  40,875  181,621   25,811  1,565,072 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
 

1 Net operating income before change in expected credit losses and other credit impairment charges, also referred to as revenue.

2 Amounts are non-additive across geographical regions due to inter-company transactions within the Group.

3 Includes fair value movements on non-qualifying hedges and debt valuation adjustments on derivatives.

4 Comprises losses associated with the RWA reduction commitments we made at our business update in February 2020.

   5   Includes impairment of software intangible assets of $173m. 
 
Reconciliation of reported to adjusted results - geographical regions 
                                                                                      Quarter ended 30 Sep 2019 
                                                                       ------------------------------------------------------- 
                                                                                                   North    Latin 
                                                                        Europe     Asia    MENA  America  America        Total 
                                                            Footnotes       $m       $m      $m       $m       $m           $m 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  ----------- 
Revenue                                                         1 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  ----------- 
Reported                                                        2        4,229    7,715     703    1,619      679     13,355 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Currency translation                                            2          193       36    (12)      (4)    (135)         76 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Significant items                                                         (66)     (20)       -        4      (2)       (84) 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
- customer redress programmes                                              118        -       -        -        -          118 
----------------------------------------------------------  --------- 
 
  *    disposals, acquisitions and investment in new 
       businesses                                                            -        -       -        4        -          4 
----------------------------------------------------------  --------- 
 
  *    fair value movements on financial instruments            3        (188)     (20)       -        -      (2)      (210) 
----------------------------------------------------------  --------- 
- currency translation on significant 
 items                                                                       4        -       -        -        -          4 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Adjusted                                                        2        4,356    7,731     691    1,619      542     13,347 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
ECL 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  ----------- 
Reported                                                                 (274)    (282)    (16)     (80)    (231)      (883) 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Currency translation                                                       (7)      (2)     (1)        -       50         40 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Adjusted                                                                 (281)    (284)    (17)     (80)    (181)      (843) 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Operating expenses 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  ----------- 
Reported                                                        2      (4,389)  (3,305)   (358)  (1,240)    (445)    (8,147) 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Currency translation                                            2        (183)      (4)       8        3       96       (78) 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Significant items                                                          570       27       3       17        3        620 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
- costs of structural reform                                    4           33        2       -        -        -         35 
----------------------------------------------------------  --------- 
- customer redress programmes                                              488        -       -        -        -        488 
----------------------------------------------------------  --------- 
- restructuring and other related 
 costs                                                                      89       25       3       18        5        140 
----------------------------------------------------------  --------- 
 
  *    settlements and provisions in connection with legal 
       and regulatory matters                                             (64)        -       -        -        -       (64) 
----------------------------------------------------------  --------- 
- currency translation on significant 
 items                                                                      24        -       -      (1)      (2)         21 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Adjusted                                                        2      (4,002)  (3,282)   (347)  (1,220)    (346)    (7,605) 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Share of profit in associates 
 and joint ventures 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  ----------- 
Reported                                                                    10      523    (24)        -        3        512 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Currency translation                                                         1        7       -        -      (1)          7 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Adjusted                                                                    11      530    (24)        -        2        519 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Profit/(loss) before tax 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  ----------- 
Reported                                                                 (424)    4,651     305      299        6      4,837 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Currency translation                                                         4       37     (5)      (1)       10         45 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Significant items                                                          504        7       3       21        1        536 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
- revenue                                                                 (66)     (20)       -        4      (2)       (84) 
----------------------------------------------------------  --------- 
- operating expenses                                                       570       27       3       17        3        620 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Adjusted                                                                    84    4,695     303      319       17      5,418 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Loans and advances to customers 
 (net) 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  ----------- 
Reported                                                               377,153  478,015  28,091  111,963   22,611  1,017,833 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Currency translation                                                    20,084    8,204   (701)    (420)  (2,687)     24,480 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Adjusted                                                               397,237  486,219  27,390  111,543   19,924  1,042,313 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Customer accounts 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  ----------- 
Reported                                                               496,874  672,557  36,768  142,781   24,761  1,373,741 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Currency translation                                                    25,650   10,001   (896)    (443)  (3,124)     31,188 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
Adjusted                                                               522,524  682,558  35,872  142,338   21,637  1,404,929 
----------------------------------------------------------  ---------  -------  -------  ------  -------  -------  --------- 
 

1 Net operating income before change in expected credit losses and other credit impairment charges, also referred to as revenue.

2 Amounts are non-additive across geographical regions due to inter-company transactions within the Group.

3 Includes fair value movements on non-qualifying hedges and debt valuation adjustments on derivatives.

   4   Comprises costs associated with preparations for the UK's exit from the European Union. 
 
Dividend on preference shares 
 

A quarterly dividend of $15.50 per 6.20% non-cumulative US dollar preference share, Series A ('Series A dollar preference share'), (equivalent to a dividend of $0.3875 per Series A American Depositary Share, each of which represents one-fortieth of a Series A dollar preference share), and GBP0.01 per Series A sterling preference share is payable on 15 March, 15 June, 15 September and 15 December 2020 for the quarter then ended at the sole and absolute discretion of the Board of HSBC Holdings plc. Accordingly, the Board of HSBC Holdings plc has approved a quarterly dividend to be payable on 15 December 2020 to holders of record on 30 November 2020.

For and on behalf of

HSBC Holdings plc

Aileen Taylor

Group Company Secretary and Chief Governance Officer

The Board of Directors of HSBC Holdings plc as at the date of this announcement are: Mark Tucker*, Laura Cha , Henri de Castries ,

James Anthony Forese , Steven Guggenheimer , Irene Lee , José Antonio Meade Kuribreña , Heidi Miller , Eileen K Murray , David Nish , Noel Quinn, Ewen Stevenson, Jackson Tai and Pauline van der Meer Mohr .

   *   Non-executive Group Chairman 

Independent non-executive Director

 
Terms and abbreviations 
 
 
1H19            First half of 2019 
--------------  -------------------------------------------------------------- 
1H20            First half of 2020 
--------------  -------------------------------------------------------------- 
1Q19            First quarter of 2019 
--------------  -------------------------------------------------------------- 
1Q20            First quarter of 2020 
--------------  -------------------------------------------------------------- 
2Q19            Second quarter of 2019 
2Q20            Second quarter of 2020 
--------------  -------------------------------------------------------------- 
3Q19            Third quarter of 2019 
--------------  -------------------------------------------------------------- 
3Q20            Third quarter of 2020 
--------------  -------------------------------------------------------------- 
4Q19            Fourth quarter of 2019 
--------------  -------------------------------------------------------------- 
4Q20            Fourth quarter of 2020 
--------------  -------------------------------------------------------------- 
9M19            Nine months to 30 September 2019 
--------------  -------------------------------------------------------------- 
9M20            Nine months to 30 September 2020 
--------------  -------------------------------------------------------------- 
AIEA            Average interest-earning assets 
--------------  -------------------------------------------------------------- 
BoCom           Bank of Communications Co., Limited, one of China's largest 
                 banks 
--------------  -------------------------------------------------------------- 
Bps             Basis points. One basis point is equal to one-hundredth 
                 of a percentage point 
--------------  -------------------------------------------------------------- 
BSM             Balance Sheet Management 
--------------  -------------------------------------------------------------- 
C&L             Credit and Lending 
--------------  -------------------------------------------------------------- 
CET1            Common equity tier 1 
--------------  -------------------------------------------------------------- 
CMB             Commercial Banking, a global business 
--------------  -------------------------------------------------------------- 
CODM            Chief Operating Decision Maker 
--------------  -------------------------------------------------------------- 
                Corporate Centre comprises Central Treasury, our legacy 
Corporate        businesses, interests in our associates and joint ventures, 
 Centre          central stewardship costs and the UK bank levy 
--------------  -------------------------------------------------------------- 
CRR II          Revised Capital Requirements Regulation and Directive, as 
                 implemented 
--------------  -------------------------------------------------------------- 
DPD             Days past due 
--------------  -------------------------------------------------------------- 
EBA             European Banking Authority 
--------------  -------------------------------------------------------------- 
                Expected credit losses. In the income statement, ECL is 
                 recorded as a change in expected credit losses and other 
                 credit impairment charges. In the balance sheet, ECL is 
                 recorded as an allowance for financial instruments to which 
                 only the impairment requirements in 
ECL              IFRS 9 are applied 
--------------  -------------------------------------------------------------- 
ESG             Environmental, social and governance 
--------------  -------------------------------------------------------------- 
FTE             Full-time equivalent staff 
--------------  -------------------------------------------------------------- 
FVOCI           Fair value through other comprehensive income 
--------------  -------------------------------------------------------------- 
GBM             Global Banking and Markets, a global business 
GEC             Group Executive Committee 
--------------  -------------------------------------------------------------- 
GLCM            Global Liquidity and Cash Management 
--------------  -------------------------------------------------------------- 
GPB             Global Private Banking, a former global business now part 
                 of Wealth and Personal Banking 
--------------  -------------------------------------------------------------- 
Group           HSBC Holdings together with its subsidiary undertakings 
--------------  -------------------------------------------------------------- 
GTRF            Global Trade and Receivables Finance 
--------------  -------------------------------------------------------------- 
Hong Kong       Hong Kong Special Administrative Region of the People's 
                 Republic of China 
--------------  -------------------------------------------------------------- 
HSBC            HSBC Holdings together with its subsidiary undertakings 
--------------  -------------------------------------------------------------- 
HSBC Bank       HSBC Bank plc, also known as the non-ring-fenced bank 
--------------  -------------------------------------------------------------- 
HSBC Holdings   HSBC Holdings plc, the parent company of HSBC 
--------------  -------------------------------------------------------------- 
HSBC UK         HSBC UK Bank plc, also known as the ring-fenced bank 
--------------  -------------------------------------------------------------- 
IAS             International Accounting Standards 
--------------  -------------------------------------------------------------- 
IFRSs           International Financial Reporting Standards 
--------------  -------------------------------------------------------------- 
IRB             Internal ratings based 
--------------  -------------------------------------------------------------- 
JV              Joint venture 
--------------  -------------------------------------------------------------- 
LCR             Liquidity coverage ratio 
--------------  -------------------------------------------------------------- 
LGD             Loss given default 
--------------  -------------------------------------------------------------- 
Mainland China  People's Republic of China excluding Hong Kong and Macau 
--------------  -------------------------------------------------------------- 
MENA            Middle East and North Africa 
--------------  -------------------------------------------------------------- 
Net operating   Net operating income before change in expected credit losses 
 income          and other credit impairment charges, also referred to as 
                 revenue 
--------------  -------------------------------------------------------------- 
NIM             Net interest margin 
--------------  -------------------------------------------------------------- 
POCI            Purchased or originated credit-impaired financial assets 
--------------  -------------------------------------------------------------- 
PRA             Prudential Regulation Authority (UK) 
--------------  -------------------------------------------------------------- 
RBWM            Retail Banking and Wealth Management, a former global business 
                 now part of Wealth and Personal Banking 
--------------  -------------------------------------------------------------- 
Revenue         Net operating income before ECL 
--------------  -------------------------------------------------------------- 
RoE             Return on equity 
--------------  -------------------------------------------------------------- 
RoTE            Return on average tangible equity 
--------------  -------------------------------------------------------------- 
RWAs            Risk-weighted assets 
--------------  -------------------------------------------------------------- 
SABB            The Saudi British Bank 
--------------  -------------------------------------------------------------- 
ServCo group    Separately incorporated group of service companies set up 
                 in response to UK ring-fencing proposals 
--------------  -------------------------------------------------------------- 
WPB             Wealth and Personal Banking, a global business 
--------------  -------------------------------------------------------------- 
$m/$bn/$tn      United States dollar millions/billions/trillions. We report 
                 in US dollars 
--------------  -------------------------------------------------------------- 
 

Click on, or paste the following link into your web browser, to view the associated PDF document.

http://www.rns-pdf.londonstockexchange.com/rns/3077D_1-2020-10-27.pdf

Registered office and Group Head office: 8 Canada Square, London, E14 5HQ, United Kingdom

Web: www.hsbc.com

Incorporated in England with limited liability. Registered number 617987

This information is provided by RNS, the news service of the London Stock Exchange. RNS is approved by the Financial Conduct Authority to act as a Primary Information Provider in the United Kingdom. Terms and conditions relating to the use and distribution of this information may apply. For further information, please contact rns@lseg.com or visit www.rns.com.

RNS may use your IP address to confirm compliance with the terms and conditions, to analyse how you engage with the information contained in this communication, and to share such analysis on an anonymised basis with others as part of our commercial services. For further information about how RNS and the London Stock Exchange use the personal data you provide us, please see our Privacy Policy.

END

QRTGXBDGCBDDGGR

(END) Dow Jones Newswires

October 27, 2020 03:00 ET (07:00 GMT)

Hsbc (LSE:HSBA)
Historical Stock Chart
From Jun 2024 to Jul 2024 Click Here for more Hsbc Charts.
Hsbc (LSE:HSBA)
Historical Stock Chart
From Jul 2023 to Jul 2024 Click Here for more Hsbc Charts.