Employee Burnout, A Workplace Concern For Singaporean Companies: 2 out of 4 Employees Experience Burnout As Per UserTesting Survey
September 14 2022 - 9:00PM
Business Wire
- As Per UserTesting Survey, 95% of Singaporeans reported working
in hybrid mode and having a better work-life balance
- Workload is the top cause of employee burnout followed by
unrealistic work expectations
UserTesting (NYSE: USER), a leader in video-based human insight,
conducted a survey to study the effects of employee burnout. As per
the survey findings, over 50% of the Singaporean workforce
stated workload as the major factor of their burnout whereas 20%
stated unrealistic expectations to be the top cause of their
stress. The sample set of this survey included professionals
from across industries with 40% from tech backgrounds, followed by
10% working in sales/marketing and startups respectively.
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Mental, physical, and emotional exhaustion leads to employee
burnout. A recent Mercer report from earlier this year, aligns with
the UserTesting findings, albeit their rate of burnout in Singapore
was higher, with “one in two Singaporeans intending to leave their
jobs in the next six to 12 months.” In such cases, exploring new
opportunities is a relief for some professionals. When UserTesting
enquired whether Singaporeans are looking for a job change, about
25% of Singaporeans showed an inclination toward job
change.
Providing Flexible Work Hours - A
Solution For Burnout As Per Employers
Every employee is exposed to the risk of workplace burnout.
Therefore, employers should not only promote employee well-being
but also implement burnout prevention strategies for higher
efficiency and productivity. In the survey, 50% of respondents
stated that their employers ensured flexible work hours, and 25%
indicated provisions for wellness programs to minimize burnout.
Furthermore, 5% of respondents also reported that their companies
planned company offsites and offered them to counselors.
When asked about possible methods that organizations should take
to prevent burnout, 80% of Singaporean employees indicated that
their employers should ensure required downtime after work
hours.
Changing Workplace Dynamics Leads To
Increased Work Hours
The pandemic-induced lockdown forced companies to shift their
work formats to remote where possible. This change led the
companies as well as employees to realize the advantages of
work-from-home opportunities, though one of its drawbacks was
increased working hours as personal and work life began to blend.
As per UserTesting latest survey, 45% of Singaporeans reported
an increase in working hours due to the lockdown.
Hybrid Work - A Means To Better
Work-Life Balance
Remote working gained popularity during the pandemic as
employees became comfortable with the new rhythm and began to see
increased productivity. As businesses started to reopen, a new work
model has evolved–hybrid work. Owing to the flexibility that this
work model provides, 85% of respondents surveyed stated that
they can balance their personal and professional life better.
Interestingly, 80% of Singaporeans said that hybrid work has led
to increased work satisfaction.
As a result, many Singapore companies have switched to a hybrid
working model. A whopping 95% of respondents declared that they
are still following the hybrid work model. Interestingly,
Singapore’s Public Service Division (PSD) will be introducing
hybrid working arrangements, reinforcing that “hybrid work is not
an entitlement” and the requirements of the job “take
precedence.”* This testifies that this new work mode is here
for the long run.
Sources: *HRM Asia
About UserTesting UserTesting (NYSE: USER) has
fundamentally changed the way organizations get insights from
customers with fast, opt-in feedback and experience capture
technology. The UserTesting Human Insight Platform taps into our
global network of real people and generates video-based recorded
experiences, so anyone in an organization can directly ask
questions, hear what users say, see what they mean, and understand
what it’s actually like to be a customer. Unlike approaches that
track user behavior then try to infer what that behavior means,
UserTesting reduces guesswork and brings customer experience data
to life with human insight. UserTesting has more than 2,500
customers, including more than half of the world’s top 100 most
valuable brands according to Forbes. UserTesting is headquartered
in San Francisco, California. To learn more, visit
www.usertesting.com.
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UserTesting, Inc. Andy Dear 978-609-1472
press@usertesting.com
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