Streamlined services will substantially lower
return shipping costs for ReverseLogix customers, reduce waste, and
refund consumers faster.
BURLINGAME, Calif., Nov. 14,
2023 /PRNewswire/ -- ReverseLogix, a provider of
end-to-end returns management systems, announced a partnership with
Pitney Bowes, the global shipping and mailing company that provides
technology, logistics, and financial services that serves more
than 90 percent of the Fortune 500.
With the ReverseLogix RMS, Pitney Bowes
will sort, process, consolidate and ship the returns to each
merchant.
Customers using the ReverseLogix end-to-end returns management
system (RMS) will experience substantial cost savings on return
shipments to their warehouse or facility. By accessing Pitney
Bowes' competitive shipping rates directly in the RMS platform,
brands can leverage a consolidated returns service that allows
consumers to return items to Pitney Bowes' extensive network of
national locations or via USPS pickups.
With the ReverseLogix RMS, Pitney Bowes will sort, process,
consolidate and ship the returns to each merchant. This streamlined
approach will have immediate, positive impacts on the ecosystem of
both companies' customers. Through this partnership, Pitney Bowes
clients can gain access to new RMS capabilities for rapid
deployment.
In the near future, the partnership will expand to allow Pitney
Bowes to take advantage of additional returns management
capabilities exclusive to the ReverseLogix RMS, providing customers
with deeper insights and data across the entire returns process
while also protecting brands against return fraud and
policy abuse.
Customers using the combined solution will experience the
following benefits:
Lower shipping costs
ReverseLogix customers gain
access to highly competitive rates on the market through
co-mingled, aggregated return shipments, saving them money on each
and every return.
Consumer convenience, faster refunds or credits
A
network of USPS pick-up services and drop-off locations give
consumers more choice when making a return and peace of mind when
receiving a refund or credit faster.
Improved corporate sustainability through less waste and
lower emissions
Shipment consolidation reduces the number of
trips needed to move returned items back to the merchant. These
lower emissions, combined with less packaging, are significant
metrics for forward-thinking organizations aiming to achieve
greener supply chains.
"According to our recent BOXpoll survey, online return costs for
retailers averages 21 percent of the order value. This is driven by
growing return rates, increased parcel volume, and higher postal
costs," said Gregg Zegras, EVP and
President, Global Ecommerce at Pitney Bowes. "Through this
partnership we unlock the best shipping rates available for
ReverseLogix customers while simultaneously adding a new returns
management service for Pitney Bowes. By enabling the ReverseLogix
RMS within our network, we will uncover game changing insights into
returns trends that we can offer to our customers and
partners."
"This partnership is the future of returns management," said
Gaurav Saran, CEO of ReverseLogix.
"The cost and environmental impacts from rising return volumes are
threatening to brands, consumers, and the planet. With Pitney
Bowes, we're addressing our customers' biggest concerns while
showing the industry how smarter returns management can be
done."
About Pitney Bowes
Pitney Bowes
(NYSE:PBI) is a global shipping and mailing company
that provides technology, logistics, and financial services to more
than 90 percent of the Fortune 500. Small business, retail,
enterprise, and government clients around the world rely on Pitney
Bowes to reduce the complexity of sending mail and parcels. For the
latest news, corporate announcements and financial results visit
www.pitneybowes.com/us/newsroom.
For additional information visit Pitney Bowes at
www.pitneybowes.com.
About ReverseLogix
ReverseLogix is the only
end-to-end, centralized, and fully integrated returns
management system built specifically for retail, ecommerce,
manufacturing and 3PL organizations. Whether B2B, B2C or hybrid,
the ReverseLogix platform facilitates, manages, and reports on the
entire returns' lifecycle. Organizations that rely on ReverseLogix
deliver a vastly superior customer returns experience, save
employee time with faster workflows, and increase profits with 360⁰
insight into returns data. For more information,
visit https://www.reverselogix.com/
Media Contact
Chuck
Fuerst
+1-612-353-7833
chuck@reverselogix.com
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SOURCE ReverseLogix Corp