Pitney Bowes Strengthens Network Capabilities Through Automation and Expanded Delivery Services
November 08 2023 - 9:00AM
Business Wire
Automated ecommerce hubs, an expanded regional
delivery service, and new robotics solutions have Pitney Bowes
ready for ecommerce peak season demand.
Pitney Bowes (NYSE:PBI), a global shipping and mailing company
that provides technology, logistics, and financial services, today
announced ways it is strengthening its domestic parcels network and
service. Pitney Bowes, a company with a long history of innovation,
is leveraging a number of emerging technologies, including
automated parcel sortation equipment and robotics to efficiently
enable on-time deliveries, and process consumer returns for
ecommerce brands and retailers.
“We made several changes to our network in 2023 to shift
operations from older, more manual sites to more modern, fully
automated logistics hubs,” said Gregg Zegras, EVP and President,
Global Ecommerce at Pitney Bowes. “As a result of these and other
changes, which are better for our clients and our associates, we
are entering peak season with a network that is faster and more
efficient than ever before.”
Since peak 2021, Pitney Bowes has made a series of network
enhancements and improvements in its operations. It also focused on
providing shippers more options to achieve cost-effective delivery
in select markets.
- Opened next-generation Global Ecommerce Hubs in Chicago,
Illinois and Columbus, Ohio. The modern and fully automated
facilities are helping meet growing client demand for broader,
faster, and more predictable delivery and returns services
throughout the Midwest region and across the Pitney Bowes national
parcel delivery network.
- Deployed new automation solutions, including new AmbiSort
AI-powered robotics for parcel sortation for middle-mile
operations, and Plus One Induction Robots to pick and place parcels
on our automated systems. These solutions target specific processes
that can be repetitive and physically demanding such as
pick-and-place, interfacility sortation, zone skipping and reverse
logistics.
- Announced the expansion of its regional delivery service models
to more than 20 major cities across the Southeast and Southwest
United States. This new regional service has seen significant
uptake as the Company brings a cost-effective service to market
that reaches ~240MM consumers in three days or less.
As part of its consultative approach, Pitney Bowes offers
retailers and brands a comprehensive analysis of shipping volumes
to help determine which parcels best fit a regional service model
while continuing to maximize national volume tier discounts. The
Company leverages its Designed Delivery Platform for ecommerce
shippers to process parcels at scale.
The culmination of these changes has helped win and support our
Domestic Parcel volumes growing 38% year-over-year in Q3 with a
market backdrop that is much less favorable, while also achieving
our highest client NPS for this segment.
Pitney Bowes has expanded its Global Ecommerce business
significantly in recent years, growing it from a single service and
a single client in 2012 to providing fulfillment, delivery, returns
and cross-border services to hundreds of retail and marketplace
clients today. The business unit generated $1.5 billion in revenue
in 2022, serving thousands of ecommerce shippers supporting an
estimated $36B in gross merchandise value (GMV).
About Pitney Bowes
Pitney Bowes (NYSE:PBI) is a global shipping and mailing company
that provides technology, logistics, and financial services to more
than 90 percent of the Fortune 500. Small business, retail,
enterprise, and government clients around the world rely on Pitney
Bowes to reduce the complexity of sending mail and parcels. For the
latest news, corporate announcements and financial results visit
https://www.pitneybowes.com/us/newsroom.html. For additional
information visit Pitney Bowes at www.pitneybowes.com.
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Marifer Rodriguez Pitney Bowes W 203 351 7416 M 203 940 3718
marifer.rodriguez@pb.com
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