IBM Picking Up Another Automation-Technology Firm
April 15 2021 - 9:04AM
Dow Jones News
By Micah Maidenberg
International Business Machines Corp. agreed to buy an Italian
company that specializes in helping clients identify how they can
use automation technology and said the firm would bolster its
efforts to provide customers with such services.
IBM didn't disclose on Thursday how much it agreed to pay for
myInvenio, but said the acquisition is expected to be completed in
the current quarter.
Many enterprise-software companies are focusing on helping
customers deploy new technologies across their operations. On
Wednesday, Dell Technologies Inc. said its plan to spin off its
equity stake in cloud-computing firm VMware Inc. would better focus
the PC maker on assisting companies with their
digital-transformation initiatives. Microsoft Corp. on Monday said
it struck a deal to purchase Nuance Communications Inc., which
specializes in speech recognition and artificial intelligence.
IBM said it has been investing in efforts to offer clients a
"one-stop shop" for automation services powered by artificial
intelligence, including through its acquisition of a Brazilian firm
that focuses on what it has called robotic process automation.
MyInvenio's technology indicates inefficiencies and tasks that
can benefit from automation, helping organizations to cut operating
costs and boost customer service, IBM said. The Italian firm is
able to analyze historical processes and "desktop behavior,"
showing where bots and other automation efforts could have the most
effect on businesses, the company said.
"With the acquisition of myInvenio, IBM will help companies
overcome the challenge of streamlining business processes that are
cumbersome or create bottlenecks, slowing down innovation and
increasing costs," IBM said.
Write to Micah Maidenberg at micah.maidenberg@wsj.com
(END) Dow Jones Newswires
April 15, 2021 08:49 ET (12:49 GMT)
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