Equitable Names Christy Chandler Head of Service Operations
April 19 2023 - 10:31AM
Business Wire
Industry veteran to lead client service
operations function
Equitable, a leading financial services company and principal
franchise of Equitable Holdings (NYSE: EQH), today named Christy
Chandler as Head of Service Operations. Chandler will report to
Jeffrey J. Hurd, Chief Operating Officer, and will join the
company’s Operating Committee.
Working in partnership with Equitable’s commercial businesses
and field leaders, the Head of Service Operations is a critical
enabler of the company’s enterprise strategy. In this role,
Chandler will lead the company’s operations team, overseeing key
functional areas such as new business and in-force processing,
client and financial professional contact centers and field
services.
“Christy brings deep industry expertise and an impressive track
record of innovation and success, having held leadership positions
in operations, business transformation and client service,” said
Hurd. “She’s a proven leader who cares deeply about employee
engagement and development and providing outstanding business
support and service to clients and financial professionals. We’re
privileged to welcome her to Equitable to lead our talented team in
this important role.”
Chandler has amassed two decades of operations and business
technology experience within the life and retirement markets. Most
recently, she served as Senior Vice President of Global Operations
and Services at MetLife, where she was responsible for the
operations and service areas of retail life and annuity, long-term
care and third-party management. In this capacity, she oversaw
end-to-end operational support for new business, billing,
remittance, compensation, claims and call centers, among other
responsibilities.
About Equitable
Equitable, a principal franchise of Equitable Holdings, Inc.
(NYSE: EQH), has been one of America’s leading financial services
providers since 1859. With the mission to help clients secure their
financial well-being, Equitable provides advice, protection and
retirement strategies to individuals, families and small
businesses. Equitable has more than 8,000 employees and Equitable
Advisors financial professionals and serves 2.8 million clients
across the country. Please visit equitable.com for more
information. Reference to the 1859 founding applies specifically
and exclusively to Equitable Financial Life Insurance Company (NY,
NY). Equitable Advisors is the brand name of Equitable Advisors,
LLC (member FINRA, SIPC) (Equitable Financial Advisors in MI and
TN). GE-5626734.1(04/23)
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Media: Waverly Choi (212) 314-2010
mediarelations@equitable.com
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