With high customer satisfaction scores and
significant leads above competitors and market averages, EPAM has
differentiated itself as a top IT service provider in the European
IT sourcing market
NEWTOWN,
Pa., Feb. 5, 2024 /PRNewswire/ -- EPAM Systems,
Inc. (NYSE: EPAM), a leading digital transformation services
and product engineering company, today announced it has been
named a Top IT Sourcing Vendor in Europe, earning recognition for exceptional
client satisfaction and strong category performance rankings across
multiple evaluation criteria by Whitelane Research, an
independent organization focused on IT sourcing research across
Europe. This latest recognition
reflects EPAM's emergence as a leading strategic IT sourcing
partner in Europe, demonstrating
superior delivery quality and innovative transformation and
building trust and credibility among major European clients.
"We are thrilled to be recognized as a top IT sourcing
vendor in Europe, ranking as an
exceptional performer across various evaluation categories by
Whitelane Research in its 2023 IT Sourcing Study in Europe," said Balazs
Fejes, President of EU and APAC Markets at EPAM. "Our
outstanding overall client satisfaction scores reflect the trust
our clients place in us, affirming our commitment to excellence and
fueling our passion to continue delivering transformational
technological innovation and superior business outcomes for our
clients in Europe and beyond."
In Whitelane Research's 2023 IT Sourcing Study Europe, more than
2000 senior IT decision makers from the top IT spending
organizations in Europe evaluated
more than 5000 unique IT sourcing relationships based on key
performance indicators and by IT domain, delivering one of the most
representative reports on the outsourcing market in Europe. Survey respondents evaluated 26 IT
service providers across various performance categories, with EPAM
achieving exceptional performer satisfaction ratings in the
following categories:
- Account Management Quality: EPAM received an
above-average rating of 87%
- Service Delivery Quality: EPAM received an above-average
rating of 86%
- General Satisfaction: EPAM received an above-average
rating of 82%
- Digital Transformation: EPAM received an above-average
rating of 82%
- Application Services: EPAM received an above-average
rating of 82%
- Transformative Innovation: EPAM received an
above-average rating of 79%
"EPAM has delivered an exceptionally strong performance in our
2023 IT Sourcing Study, cementing their status as one of the top IT
service providers in Europe, with
outstanding levels of customer satisfaction, service quality and
account management," said Alex van den
Bergh, Head of Research, Europe at Whitelane Research. "Client feedback
underscores EPAM's robust capabilities in leading innovative change
through digital transformation technologies and application
services. These latest ratings affirm that EPAM consistently
surpasses client expectations, maintaining a strong IT sourcing
presence across Europe."
Recognized by Whitelane Research and clients for superior
customer satisfaction, EPAM helps customers in Europe and beyond scale and transform across
multiple industries through its innovative strategy, integrated
advisory, consulting and design capabilities. This new recognition
by Whitelane Research underscores EPAM's ongoing efforts to bring
to market the latest digital transformation services, product
design, and engineering capabilities to meet the growing technology
modernization requirements for European customers while
prioritizing client satisfaction and positive experiences.
Recent customer-led recognitions by Whitelane Research have
accentuated EPAM's positive performance as an IT sourcing vendor
across various European countries. In September 2022, EPAM gained recognition from
Whitelane Research as a top IT sourcing vendor in Switzerland. In March
2023, EPAM was acknowledged by Whitelane Research as a top
IT sourcing vendor in the
Netherlands. In April 2023,
EPAM received similar recognition as a top IT sourcing vendor in
the Nordics, and in December 2023,
EPAM was named a top IT Sourcing vendor by Whitelane Research in
Germany.
To see the full survey results,
visit: whitelane.com/europe-2023-2024/
# # #
About EPAM Systems
Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has leveraged its
advanced software engineering heritage to become the foremost
global digital transformation services provider – leading the
industry in digital and physical product development and digital
platform engineering services. Through its innovative strategy;
integrated advisory, consulting, and design capabilities; and
unique 'Engineering DNA,' EPAM's globally deployed hybrid teams
help make the future real for clients and communities around the
world by powering better enterprise, education and health platforms
that connect people, optimize experiences, and improve people's
lives. In 2021, EPAM was added to the S&P 500 and included
among the list of Forbes Global 2000 companies.
Selected by Newsweek as a 2021, 2022 and 2023 Most Loved
Workplace, EPAM's global multidisciplinary teams serve customers in
more than 50 countries across six continents. As a recognized
leader, EPAM is listed among the top 15 companies in Information
Technology Services on the Fortune 1000 and ranked four times as
the top IT services company on Fortune's 100 Fastest Growing
Companies list. EPAM is also listed among Ad Age's top 25 World's
Largest Agency Companies for three consecutive years, and
Consulting Magazine named EPAM Continuum a top 20 Fastest Growing
Firm.
Learn more at www.epam.com and follow EPAM
on Twitter and LinkedIn.
Forward-Looking Statement
This press release includes estimates and statements which may
constitute forward-looking statements made pursuant to the safe
harbor provisions of the Private Securities Litigation Reform Act
of 1995, the accuracy of which are necessarily subject to risks,
uncertainties, and assumptions as to future events that may not
prove to be accurate. Our estimates and forward-looking statements
are mainly based on our current expectations and estimates of
future events and trends, which affect or may affect our business
and operations. These statements may include words such as "may,"
"will," "should," "believe," "expect," "anticipate," "intend,"
"plan," "estimate" or similar expressions. Those future events and
trends may relate to, among other things, developments relating to
the war in Ukraine and escalation
of the war in the surrounding region, political and civil unrest or
military action in the geographies where we conduct business and
operate, difficult conditions in global capital markets, foreign
exchange markets and the broader economy, and the effect that these
events may have on our revenues, operations, access to capital, and
profitability. Other factors that could cause actual results to
differ materially from those expressed or implied include general
economic conditions, the risk factors discussed in the Company's
most recent Annual Report on Form 10-K and the factors discussed in
the Company's Quarterly Reports on Form 10-Q, particularly under
the headings "Management's Discussion and Analysis of Financial
Condition and Results of Operations" and "Risk Factors" and other
filings with the Securities and Exchange Commission. Although we
believe that these estimates and forward-looking statements are
based upon reasonable assumptions, they are subject to several
risks and uncertainties and are made based on information currently
available to us. EPAM undertakes no obligation to update or revise
any forward-looking statements, whether as a result of new
information, future events, or otherwise, except as may be required
under applicable securities law.
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SOURCE EPAM Systems, Inc.