Zscaler Unveils AI-Powered Analytics Across Cyber Risk, Digital Experience, SaaS Usage, and Workplace Trends
December 12 2023 - 9:55AM
Zscaler, Inc. (NASDAQ: ZS), the leader in cloud security, announced
the availability of Business Insights, a new addition to its
Business Analytics portfolio, which enables organizations to
curtail SaaS sprawl and optimize office usage to improve workplace
experience while saving money. Additionally, Zscaler unveiled
several enhancements to its wider Business Analytics portfolio that
include new AI-powered innovations within its Zscaler Risk360™ and
Zscaler Digital Experience Monitoring™ (ZDX) product offerings.
These solutions leverage the world’s largest security cloud, the
Zscaler Zero Trust Exchange™, which sees more than 370 billion
transactions and 500 trillion signals daily, and is now being used
to train the world’s most powerful AI/ML security engines.
“IT leaders overseeing distributed organizations are constantly
challenged to control costs while at the same time improving
productivity and reducing risk exposure,” said Patrick Foxhoven,
Chief Innovation Officer and Executive Vice President, Zscaler.
“However, point products are unable to provide sufficient insights
to support distributed workplaces with proliferating applications
and employees working from anywhere. Siloed data from disparate
systems create blind spots in areas like cyber risk, digital
experience, application usage and workplace trends. Customers turn
to Zscaler for the first-party data powered by the Zscaler Zero
Trust Exchange platform to empower application, network, and
security transformation.”
With Zscaler Business Analytics, IT leaders can improve employee
experience, reduce cyber risk, and optimize SaaS spend and office
utilization, all with their current Zscaler deployment. These
valuable insights will help drive down costs while keeping
organizations secure and productive.
“With Risk360, we are able to gain visibility into cyber risk
blind spots,” said Darin Hurd, CISO, Guaranteed Rate. “This
visibility lets us be more focused on where we spend our time so we
address and reduce the most pressing cyber risks.”
New Zscaler Business Insights enables organizations
to:
- Assess and manage SaaS utilization, including shadow IT, to
identify redundant or unused applications, and reduce license
costs.
- Visualize office use across all locations globally to
understand workplace trends including days and times offices are
being used, departmental usage, over-capacity and under-capacity
issues, and opportunities for consolidation and cost savings.
Advancements to Zscaler Risk360 allow IT teams
to:
- Download cybersecurity maturity assessments powered by
Zscaler’s generative AI, which includes custom in-house developed
Large Language Models (LLMs).
- More effectively leverage data from third parties, like
CrowdStrike, to identify additional risk signals and reduce the
potential for compromise on user devices.
- Access new financial risk models that include Monte Carlo
simulation outcomes showing distributions of possible financial
scenarios tied to cyber risk.
- Assist SEC reporting with features that can enhance compliance
with new SEC disclosure requirements.
“We're excited about how rapidly Zscaler is developing Risk360,
including adding features like generative AI reporting,” said
Manesh Patel, CIO, Sanmina Corporation. "It's great to see Zscaler
leaning into its unique architectural advantage - the data - to
help solve business challenges for organizations like ours."
Recent Enhancements to ZDX provide IT leaders with the
ability to:
- Deploy AI-powered root cause analysis to help service desk
analysts expedite triage and resolution in seconds without
requiring deep IT skills.
- Reduce IT ticket volumes by empowering end users to fix local
issues with AI-driven self-service notifications and resolution
steps.
- Proactively monitor and optimize performance before users are
impacted with an AI-based Incident Dashboard to detect, analyze,
and provide root cause for issues impacting multiple users.
- Simplify collaboration between service desk and network teams
by sharing ZDX Snapshots with detailed root cause analysis and
reduce mean time to resolution.
For more information, read the blog, Empowering Distributed
Organizations with Zscaler Business Analytics.
Forward-Looking StatementsThis press release
contains forward-looking statements that are based on our
management's beliefs and assumptions and on information currently
available to our management. These forward-looking statements
include the expected impact of Zscaler’s platform development, the
ability of our customers to reduce risk and the potential
optimization of costs for our customers. These forward-looking
statements are subject to the safe harbor provisions created by the
Private Securities Litigation Reform Act of 1995. A significant
number of factors could cause actual results to differ materially
from statements made in this press release.
Additional risks and uncertainties are set forth in our most
recent Annual Report on Form 10-Q filed with the Securities and
Exchange Commission (“SEC”) on March 8, 2023, which is available on
our website at ir.zscaler.com and on the SEC's website at
www.sec.gov. Any forward-looking statements in this release are
based on the limited information currently available to Zscaler as
of the date hereof, which is subject to change, and Zscaler will
not necessarily update the information, even if new information
becomes available in the future.
About ZscalerZscaler (NASDAQ: ZS) accelerates
digital transformation so customers can be more agile, efficient,
resilient, and secure. The Zscaler Zero Trust Exchange™ platform
protects thousands of customers from cyberattacks and data loss by
securely connecting users, devices, and applications in any
location. Distributed across more than 150 data centers globally,
the SSE-based Zero Trust Exchange™ is the world’s largest in-line
cloud security platform.
Zscaler™ and the other trademarks listed at
https://www.zscaler.com/legal/trademarks are either (i) registered
trademarks or service marks or (ii) trademarks or service marks of
Zscaler, Inc. in the United States and/or other countries. Any
other trademarks are the properties of their respective owners.
Media Contact:Natalia
Wodeckipress@zscaler.com
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