Waitr Adds Dine-In Capabilities to Platform
October 08 2020 - 8:30AM
Business Wire
Waitr Holdings Inc. (Nasdaq: WTRH) (“Waitr” or the “Company”), a
leader in on-demand food ordering and delivery, today announced
that it has launched tableside service technology for restaurants.
Through the scanning of a QR code on a smartphone, the new product
allows diners to access the menu from the table, place an order,
pay and tip all in the Waitr app without contact.
“Contactless service has become increasingly important amid the
pandemic for safety reasons. This new product will serve the need
of restaurants that are bolstering their safety protocol, and will
help make diners feel safer since the ordering process is contact
free,” said Carl Grimstad, CEO and chairman of the Board of Waitr.
“This product also has the potential to increase the number of
times a table can turnover due to the lack of waiting on the diner
side.”
Grimstad continued, “Waitr is diversifying its’ product
offerings to include a further integrated payment solution that
with my experience in the payments industry is of great importance
today. I believe this is a natural next step to better position
Waitr for the long term, and best support our restaurant partners
in these trying times and beyond.”
Since Mr. Grimstad has taken over at Waitr in January 2020,
Waitr has quickly implemented many strategic initiatives around
service and profitability. Waitr also began delivering same-day
groceries, offering No-Contact delivery for all restaurant and
grocery orders and now Dine-In service capabilities.
About Waitr Holdings Inc.
Founded in 2013 and based in Lafayette, Louisiana, Waitr is a
leader in on-demand food ordering and delivery. Waitr, and its
sister brand Bite Squad, connects local restaurants and grocery
stores to hungry diners in underserved U.S. markets. Together they
are a convenient way to discover, order and receive great food from
local restaurants, grocery stores and national chains. As of June
30, 2020, Waitr and Bite Squad operated in small and medium sized
markets in the United States in over 700 cities.
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