BEIJING, Oct. 30,
2024 /PRNewswire/ -- Quhuo Limited (NASDAQ: QH), a
leading gig economy platform focusing on local life services in
China, reported strong performance
from its homestay division, Chengtu Home ("Chengtu"), during the
National Day holiday. According to data released by Quhuo, GMV for
the 7-day period was up 92% year-over-year, with average daily GMV
up 123%. Peak occupancy reached 90% of available rooms.
According to estimates from the Ministry of Culture and Tourism
of China, approximately 765
million domestic trips were made during the National Day holiday in
2024, a 5.9% increase year-over-year. In response to this travel
surge, Chengtu initiated an early business upgrade in September,
focusing on enhancing guest experiences and leveraging innovative
strategies to stand out from the competition.
On September 1, 2024, Chengtu
launched its own booking platform, offering 2,000 high-quality
listings across 51 cities in China. Chengtu also offered six functional
room types—Care, E-sports, Business Travel, Family, Cinema, and
Elegant Retreat—designed to meet different consumer needs. The
first batch of rooms was piloted successfully in Tianjin, marking Chengtu's shift from property
management to value creation. These tailored options allow Chengtu
to offer customized accommodation solutions for a variety of
customers.
Moreover, Chengtu stays focused on consumer needs, continually
improving service quality and guest experience. Chengtu has
identified key concerns for homestay users: accurate property
listings, easy booking, fair pricing, and clean, safe
accommodations. Chengtu has taken several steps to address these
priorities.
For property listings, Chengtu uses professional photographers
for on-site shoots and provides detailed descriptions, including
room themes, amenities, transportation, dining, and nearby
attractions. This helps guests easily plan their trips with a clear
understanding of the property before booking. For booking channels,
Chengtu has simplified the process with its new platform. Guests
can book through Chengtu's mini program or third-party platforms
for a seamless experience. As for pricing, Chengtu ensures
fairness, prohibiting price hikes or cancellations during holidays,
and uses a dynamic pricing system to match market demand. It also
runs promotions like "Trial Stay Days", offering quality
accommodations at discounted rates.
For hygiene and safety, Chengtu has built a comprehensive
system. Smart locks and self-service check-ins protect guest
privacy and security while simplifying the process by eliminating
key handovers. Chengtu's cleaning team follows strict protocols,
thoroughly cleaning each room after every guest and changing all
linens between stays to ensure spotless conditions. Regular
inspections and maintenance cover everything from utilities to
amenities, ensuring every property meets high-end hotel standards,
giving guests peace of mind.
Chengtu values guest feedback to continuously improve its
services. The customer service team promptly addresses issues and
uses reviews to guide improvements. By optimizing services and
driving product innovation, Chengtu has adapted to market changes,
achieving steady growth compared to the Labor Day holiday earlier
this year and the National Day holiday last year. This helped
Chengtu strengthen its position in the competitive homestay
market.
Tong Ji, the General Manager of Chengtu, said: "Our National Day
holiday performance highlights our continued efforts in improving
services and innovating products. Our goal is not just to meet
demand but to offer personalized, high-quality stays that bring
unique value to our customers. Moving forward, Chengtu will keep
enhancing the customer experience and expanding its product lines
to boost satisfaction and strengthen our competitiveness."
Leslie Yu, Founder, Chairman, and
CEO of Quhuo, stated: "Chengtu's National Day performance showcases
Quhuo's strategic focus and execution in the homestay market. With
great service and ongoing product innovation, Chengtu will continue
to deliver greater value for customers and partners."
About Quhuo Limited
Quhuo Limited (NASDAQ: QH) ("Quhuo" or the "Company") is a
leading gig economy platform focusing on local life services
in China. Leveraging Quhuo+, its proprietary technology
infrastructure, Quhuo is dedicated to empowering and linking
workers and local life service providers and providing end-to-end
operation solutions for the life service market. The Company
currently provides multiple industry-tailored operational
solutions, primarily including on-demand delivery solutions,
mobility service solutions, housekeeping and accommodation
solutions, and other services, meeting the living needs of hundreds
of millions of families in the communities.
With the vision of promoting employment, stabilizing income and
empowering entrepreneurship, Quhuo explores multiple scenarios to
promote employment of workers, provides, among others, safety and
security and vocational training to protect workers, and helps
workers plan their career development paths to realize their
self-worth.
Safe Harbor Statements
This press release contains "forward-looking statements" within
the meaning of Section 27A of the Securities Act of 1933, as
amended and Section 21E of the Securities Exchange Act of 1934, as
amended and the Private Securities Litigation Reform Act of 1995.
All statements other than statements of historical or current fact
included in this press release are forward-looking statements,
including but not limited to statements regarding Quhuo's business
development, financial outlook, beliefs and expectations.
Forward-looking statements include statements containing words such
as "expect," "anticipate,"
"believe," "project," "will"and similar expressions
intended to identify forward-looking statements. These
forward-looking statements are based on Quhuo's current
expectations and involve risks and uncertainties. Quhuo's actual
results and the timing of events could differ materially from those
anticipated in such forward-looking statements as a result of these
risks and uncertainties, which include, without limitation, risks
and uncertainties related to Quhuo's abilities to (1) manage its
growth and expand its operations, (2) address any or all of the
risks and challenges in the future in light of its limited
operating history and evolving business portfolios, (3) remain in
its competitive position in the on-demand food delivery market or
further diversify its solution offerings and customer portfolio,
(4) maintain relationships with major customers and to find
replacement customers on commercially desirable terms or in a
timely manner or at all, (5) maintain relationships with existing
industry customers or attract new customers, (6) attract, retain
and manage workers on its platform, and (7) maintain its market
shares in relation to competitors in existing markets and its
success in expansion into new markets, as well as the development
of the COVID-19 pandemic and its impact on Quhuo's business and
industry. Other risks and uncertainties are included under the
caption "Risk Factors" and elsewhere in the Company's filings with
the Securities and Exchange Commission, including, without
limitation, the final prospectus related to the IPO filed with the
SEC on July 10, 2020 and the
Company's latest annual report on Form 20-F. You are cautioned not
to place undue reliance on these forward-looking statements, which
speak only as of the date of this press release. All
forward-looking statements are qualified in their entirety by this
cautionary statement, and Quhuo undertakes no obligation to revise
or update any forward-looking statements to reflect events or
circumstances after the date hereof.
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SOURCE Quhuo Limited