PROVO, Utah and SEATTLE, May 17,
2021 /PRNewswire/ -- Qualtrics (Nasdaq: XM), the
world's No. 1 Experience Management (XM) provider and creator of
the XM category, today announced that leading organizations,
including DocuSign, the Bank of Montreal, Singapore Post, and the City of Okinawa chose Qualtrics during the
first quarter of 2021 to design new experiences and improve
existing ones for their customers, employees, products, and
brands.
"Qualtrics' mission to help companies design and continuously
improve the experiences they deliver has never been more relevant,"
said Zig Serafin, CEO, Qualtrics.
"Organizations around the world and in every industry are in the
middle of their experience transformations — and as experience
management becomes even more critical to every organization,
Qualtrics is the clear leader."
More than 13,500 organizations around the world, including 85%
of the Fortune 100, trust Qualtrics to help them design new ways of
working based on employee feedback and leverage customer feedback
to design products and experiences that attract and retain loyal
consumers. Leading organizations that recently invested in
Qualtrics for experience management include:
DocuSign, the Agreement Cloud company and provider of the
world's #1 e-signature solution, expanded its relationship with
Qualtrics. DocuSign is one of the most trusted brands in the
business with over 750,000 customers across the globe. In the
quarter, they expanded with Qualtrics, using both the brand and
customer experience services and platform to better connect with
and hear from customers to ensure they are staying ahead of and
addressing their needs.
Bank of Montreal (BMO),
the 8th largest bank in North
America by assets, helps their customers make real financial
progress. In Canada, the United States, and across the globe, they
listen to customers and employees to help drive performance and
live up to BMO's purpose to "boldly grow the good in business and
life." BMO added Qualtrics EmployeeXM™ to their existing Qualtrics
CustomerXM™ platform to continue creating customer and employee
experiences that are competitive differentiators, enabling BMO to
be an experience leader in financial services.
Alto is reinventing the pharmacy experience—from
hand-delivering medications for free to offering on-call help by
text or chat. Alto chose Qualtrics BrandXM™ to give them a
holistic view of consumer perceptions of the rapidly changing
pharmacy and telehealth space, and then using that data to inform
its growth and executional plans.
Clean Harbors, North
America's leading provider of environmental and industrial
services, caters to a diverse and prestigious customer base with
everything from end-to-end hazardous waste management to emergency
spill response. Clean Harbors extended its relationship with
Qualtrics to enhance its two-way communication with employees and
provide exceptional experiences — from onboarding to exit — so that
those doing the most difficult jobs can feel safe, cared for, and
listened to.
Yamaha Motor Company in Japan chose to expand the usage of Qualtrics
to better leverage employee experience data to take action and
create a culture and communications that appeal to employees at all
levels, especially the new generation who have recently joined the
company.
Okinawa City chose
Qualtrics to simplify and optimize the vaccine process for 110,000
eligible residents and frontline staff. Okinawa City is placing experience at the
forefront of its response to help residents and healthcare workers
easily navigate the entire vaccine process.
Perez Companc Group, an Argentine conglomerate, will
leverage Qualtrics EmployeeXM to understand what its employees are
thinking and feeling, and then take action to create greater
wellbeing and engagement across its entire company.
Additional Information
- For more details on Qualtrics first quarter of 2021, visit
https://www.qualtrics.com/investors/events/
About Qualtrics
Qualtrics, the world's No. 1
Experience Management (XM) provider and creator of the XM category,
is changing the way organizations manage and improve the four core
experiences of business—customer, employee, product, and brand.
Over 13,500 organizations around the world are using Qualtrics to
listen, understand, and take action on experience data
(X-data™)—the beliefs, emotions, and intentions that tell you why
things are happening, and what to do about it. The Qualtrics XM
Platform™ is a system of action that helps businesses attract
customers who stay longer and buy more, engage employees who build
a positive culture, develop breakthrough products people love, and
build a brand people are passionate about. To learn more, please
visit qualtrics.com.
Contact: press@qualtrics.com
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SOURCE Qualtrics