SALT LAKE CITY and SEATTLE, April 28,
2021 /PRNewswire/ -- Qualtrics (Nasdaq: XM), the
world's No. 1 Experience Management (XM) provider and creator of
the XM category, today announced a new solution that helps
organizations create a better candidate experience for potential
employees. With Qualtrics Candidate Experience, organizations can
improve the way they attract, recruit, and hire by acting on
feedback directly from the candidate at multiple touch points
throughout the process.
A positive employee experience starts even before a person's
first day on the job—it begins during the hiring process. The
experience becomes even more important when considering a majority
of the workforce is now working remotely. Recent studies show that
49% of job seekers say they've turned down an offer because of a
bad experience during the recruitment process. In contrast,
candidates who've had a positive experience are 38% more likely to
accept job offers and more than twice as likely to become
customers.
Helping HR Leaders Close Candidate Experience Gaps in the
Hiring Process
Qualtrics' Candidate Experience makes it easy
for organizations to understand the experience prospective
employees are having with their company—from sourcing and
recruitment, to interviews, offers, and onboarding—and enables them
to make changes in real time to improve the experience and
ultimately attract the best candidates. Candidate Experience
automatically asks for feedback throughout the hiring process,
enabling HR leaders to truly understand sentiment and take
immediate action to enhance the experience for all candidates
regardless of hiring outcome.
Teams can combine experience data from Qualtrics—what candidates
are telling them about the recruiting and hiring process—with
operational data from their applicant tracking systems—such as
acceptance rates, dropout rates, or time to hire—to continually
enhance their talent pipeline, recruitment efficiency, hiring
quality and retention. A positive experience also ensures
candidates remain advocates for their brand, regardless of whether
or not they are hired.
Quotes on the News
"The hiring process is
critical to attracting and hiring the most talented people," said
Dominik Hahn, Global Head of
Employer Branding, Strategic Recruiting & Onboarding, Allianz.
"With Qualtrics, our global businesses have a consistent way of
collecting and acting on candidate feedback, which we know is key
to adjust both your processes and user interfaces to our
candidates' needs."
"Too often companies miss out on great talent simply because
they deliver a poor candidate experience. Getting the hiring
process right—especially with a remote-heavy workforce—will be the
biggest differentiator for companies looking to attract and hire
top talent," said Jay Choi, Chief
Product Officer, Qualtrics. "With Candidate Experience, businesses
are able to know which actions will fix and improve the experience
they are delivered to candidates."
How Companies Improve the Candidate Experience
The
candidate journey can sometimes be complicated and costly for
companies and potential employees. With Qualtrics Candidate
Experience, organizations can:
- Build more effective programs to increase candidate
experience: Research-backed and expert-built methodology
provides organizations with the right questions and program design
to understand and improve the hiring experience by using the voice
of the candidate. The program measures six core themes: technology
effectiveness, clarity, timeliness, fairness, personalization, and
attractiveness.
- Gain deeper insights in real-time: Multi-touch analysis
offers the ability to drill deeper into various moments throughout
the hiring process, empowering recruiting leaders to respond to
poor candidate experience in real-time while also viewing and
acting on a broader stream of ongoing candidate data.
- Get candidate experience programs up and running
quickly: Organizations can dig into each component of the
candidate experience program with preconfigured analytics and
dashboards. Guided workflows make it easy to get up and running
quickly, with easy configuration for unique recruiting
processes.
Qualtrics EmployeeXM
Candidate Experience is built on
Qualtrics EmployeeXM™, which is used by organizations across the
world to re-design and continually improve the employee experience.
EmployeXM automatically identifies the actions HR leaders, and
managers, as well as operations, communications, and technology
leaders can take to drive strategic transformation and improve the
everyday experiences of employees. EmployeeXM was named a leader in
The Forrester New Wave™: EX Management Platforms for Large
Enterprises.
Additional Information:
- To learn more about Qualtrics Candidate Experience please
visit:
https://www.qualtrics.com/employee-experience/candidate-experience/
About Qualtrics
Qualtrics, the world's No. 1
Experience Management (XM) provider and creator of the XM category,
is changing the way organizations manage and improve the four core
experiences of business—customer, employee, product, and brand.
Over 13,500 organizations around the world are using Qualtrics to
listen, understand, and take action on experience data
(X-data™)—the beliefs, emotions, and intentions that tell you why
things are happening, and what to do about it. The Qualtrics XM
Platform™ is a system of action that helps businesses attract
customers who stay longer and buy more, engage employees who build
a positive culture, develop breakthrough products people love, and
build a brand people are passionate about. To learn more, please
visit qualtrics.com.
Contact: press@qualtrics.com
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SOURCE Qualtrics