MUSE Micromuse (MM)

Micromuse (Nasdaq: MUSE), the leading provider of ultra-scalable, realtime business and service assurance software, today announced that its Netcool(R) solutions' support for managing the Sun Solaris(TM) 10 Operating System (OS) will be extended to the Sun x64 platform, expanding its existing support for the Solaris 10 OS on SPARC(R) processor-based systems. The added support allows Sun and Micromuse to collaboratively deliver solutions which leverage the unique features of the Solaris 10 OS and Micromuse's end-to-end service management. Customers will also realize the benefits of this collaboration through solutions such as consolidation, grid computing and business service management. Micromuse will include support for the Solaris 10 OS on x64 platforms with its System Service Monitor and Application Service Monitor modules, in addition to the support already offered for the Solaris 10 OS on SPARC-based systems. "The availability of Micromuse service management capabilities for Solaris 10 OS customers will help them harness the significant increases in capacity and performance provided by the Solaris 10 OS-powered infrastructure and further optimize their IT environment," said Stephen Borcich, Vice President of Partner Marketing, Sun Microsystems. "Micromuse will help our customers to increase the price and performance benefits they derive from their Sun investment." "We are thrilled to continue growing our relationship with Sun by enabling broad support for the Solaris 10 OS, which is a vital operating system for many of our joint customers, as well as a key development platform for Micromuse," said Craig Farrell, Micromuse CTO. "The integration of the Solaris 10 OS and Netcool solutions provides customers the ability to easily consolidate management consoles and view the status of their infrastructure end-to-end, increasing the business value of their IT deployments." Sun Microsystems' Professional Services group is reselling, integrating and supporting Micromuse's Netcool solutions. Micromuse is also member of several high-profile Sun software initiatives, including Micromuse Netcool's integration with the Sun(TM) Management Center software; the SunTone(TM) Certification & Branding Program for telecommunications providers; and the Sun Developer Connection(SM) program. In addition, Micromuse's Netcool Software Suite is a core component of the Sun Java(TM) System Messaging Internet Data Center Reference Architecture launched in May 2002 -- the first solution that can support up to one million users with no single point of failure. ISP and Enterprise customers are able to get to market with their Internet messaging services faster and with greater confidence with this architecture driven solution that will fit their workload and performance needs now, and as their business grows. About Micromuse Micromuse Inc. (Nasdaq: MUSE) is the leading provider of ultra-scalable, realtime business and service assurance software solutions. The Netcool(R) software suite provides organizations with the assurance that their IT systems are supporting and driving profits 24 hours a day. Unlike traditional infrastructure management systems, Netcool solutions provide realtime end-to-end visibility and accurate troubleshooting from a business perspective. Such business intelligence allows organizations to respond to problems quickly, streamline workflow processes and improve business uptime. Micromuse customers include BT, Cable & Wireless, Deutsche Telekom, EarthLink, ITC DeltaCom, JPMorgan Chase, MCI, T-Mobile, and Verizon. Headquarters are located at 650 Townsend Street, San Francisco, Calif. 94103; (415) 568-9800. The Web site is at www.micromuse.com. Sun, Sun Microsystems, Solaris, SunTone, Sun Developer Connection, and Sun Partner Advantage Program for ISVs are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries. All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International, Inc. in the United States and other countries. Products bearing SPARC trademarks are based upon an architecture developed by Sun Microsystems, Inc. Micromuse and Netcool are registered trademarks of Micromuse Ltd. All other trademarks and registered trademarks in this document are the properties of their respective owners. Any statements contained in this press release that do not describe historical facts may constitute forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Any forward-looking statements contained herein are based on current expectations, but are subject to a number of risks and uncertainties. The factors that could cause actual future results to differ materially from the forward-looking statements include the following: fluctuations in customer demand, the Company's ability to manage its growth (including the ability to hire sufficient sales and technical personnel), the risks associated with the expansion of the Company's distribution channels, the risk of new product introductions and customer acceptance of new products; the rapid technological change which characterizes the Company's markets, the risks associated with competition, the risks associated with international sales as the Company expands its markets, and the ability of the Company to compete successfully in the future, as well as other risks identified in the Company's Securities and Exchange Commission Filings, including but not limited to those appearing under the caption "Risk Factors" in the Company's most recent Quarterly Reports on Form 10-Q and on Form 10-K on file with the Securities and Exchange Commission and available on the Company's Web site.