JetBlue Appoints Edward Baklor Vice President, Inflight Experience
December 06 2018 - 10:00AM
Business Wire
JetBlue (Nasdaq: JBLU), New York’s Hometown Airline™, today
announces the appointment of Edward Baklor as the carrier’s new
Vice President, Inflight Experience. He will join JetBlue effective
January 2019 and lead the carrier’s 5,000 award-winning inflight
crewmembers.
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JetBlue Appoints Edward Baklor Vice
President, Inflight Experience (Photo: Business Wire)
Baklor comes to JetBlue from LaGuardia Gateway Partners where he
served as Chief Commercial Officer responsible for leading the team
that is transforming the commercial and guest experiences at
LaGuardia Airport's Terminal B.
He previously served as the Senior Vice President of Guest
Experience at Calgary-based WestJet, where he led the carrier’s
airport operations, inflight, and contact center teams.
Additionally, Baklor spent 14 years in various leadership roles at
The Walt Disney Company’s Theme Parks and Resorts division before
joining the aviation industry.
“Ed has built his entire career around the idea of service
excellence, making him a perfect fit to lead JetBlue’s Inflight
team,” said Ian Deason, JetBlue’s Senior Vice President, Customer
Experience. “I’m thrilled to welcome him and look forward to
working together to make JetBlue an even better airline for our
crewmembers and customers.”
“I’ve always admired JetBlue for creating a great culture that
clearly helps drive a memorable experience for its customers,”
Baklor added. “I’m very excited to work alongside JetBlue’s
inflight crewmembers as the airline continues to grow and
evolve.”
Baklor is a graduate of American University in Washington,
D.C.
About JetBlue Airways
JetBlue is New York's Hometown Airline®, and a leading carrier
in Boston, Fort Lauderdale-Hollywood, Los Angeles (Long Beach),
Orlando, and San Juan. JetBlue carries more than 40 million
customers a year to 100+ cities in the U.S., Caribbean, and Latin
America with an average of 1,000 daily flights. For more
information please visit jetblue.com.
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JetBlue Corporate CommunicationsTel:
+1-718-709-3089corpcomm@jetblue.com
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