Important Notice for Certain AC Wall Plug Adapters and Apple World Travel Adapter Kits
April 25 2019 - 8:30AM
Business Wire
Voluntary Recall and Exchange Program
Apple® today announced a voluntary recall of AC wall plug
adapters designed for use primarily in Hong Kong, Singapore and the
United Kingdom. In very rare cases, affected Apple three-prong wall
plug adapters may break and create a risk of electrical shock if
touched. These wall plug adapters shipped with Mac® and certain iOS
devices between 2003 and 2010 and were also included in the Apple
World Travel Adapter Kit. Apple is aware of six incidents
worldwide.
The recall does not affect any Apple USB power adapters.
Because customer safety is a top priority, Apple is asking
customers to stop using affected plug adapters. Customers should
visit www.apple.com/support/three-prong-ac-wall-plug-adapter/ for
details about how to exchange them for new adapters.
An affected three-prong plug adapter is white, with no letters
on the inside slot where it attaches to the main Apple power
adapter. See website for more details and images to identify an
affected adapter.
Apple revolutionized personal technology with the introduction
of the Macintosh in 1984. Today, Apple leads the world in
innovation with iPhone, iPad, Mac, Apple Watch and Apple TV.
Apple’s four software platforms — iOS, macOS, watchOS and tvOS —
provide seamless experiences across all Apple devices and empower
people with breakthrough services including the App Store, Apple
Music, Apple Pay and iCloud. Apple’s more than 100,000 employees
are dedicated to making the best products on earth, and to leaving
the world better than we found it.
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version on businesswire.com: https://www.businesswire.com/news/home/20190425005301/en/
AppleTodd Wilder, (408) 974-8335wilder@apple.comApple Media
Helpline, (408) 974-2042media.help@apple.com
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