Hotel One Sixty-Six Selects Agilysys PMS & Payment Solutions to Optimize the Guest Journey & Secure Guest Information
March 24 2020 - 8:48AM
Business Wire
Agilysys’ Innovative rGuest® Stay and
rGuest® Pay Solutions Improve Operations Across the
Property
Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of
next-generation hospitality software solutions and services, today
announced that Hotel One Sixty-Six has selected its rGuest® Stay
PMS solution to help streamline operations and deliver an improved
guest experience, as well as rGuest® Pay to ensure the efficient
processing and security of guest payment information.
Hotel One Sixty-Six required a PMS that offered the simplicity
of a SaaS solution with the ability to improve the guest journey
throughout the property. Agilysys’ innovative cloud-based PMS,
rGuest Stay, brings an easy to use browser-based UI and robust
guest-centric capabilities, delivering fast time to value and a
superior guest experience. The addition of rGuest Pay ensures
secure guest payment transactions and seamless integration to
rGuest Stay.
Located in downtown Chicago, Hotel One Sixty-Six embodies a
modern upscale boutique hotel experience with an irreplaceable
location adjacent to the most famous street in the city, Michigan
Avenue. The property offers 216 newly renovated over-sized
guestrooms and suites, and over 2,700 SF of meeting and event
space. The location is a gateway to a vast array of restaurants,
shopping, and entertainment, with scenic walks to a thriving
theater district and Lake Michigan's parks and beaches. Hotel One
Sixty-Six is also centrally located next to numerous corporate
headquarters, businesses, hospitals, and universities.
“I have been very pleased with how easy it is to set up the
system to our exact needs,” said Ian Heffron, General Manager at
Hotel One Sixty-Six. “We’re looking forward to being able to
customize the system further as our needs continue to evolve in the
future. The check-in and reservation processes are also super
simple and straightforward which means training and adoption of the
system for the team will be very positive.”
rGuest Stay is a groundbreaking, cloud-based property management
system. The guest-centric, API-driven PMS offers rich integration
with applications delivered from Agilysys, its partners and
customers. It offers business-driven outcomes, helping properties
increase revenue, reduce operating costs and strengthen guest
connections, which allows properties to focus on the guest
experience.
rGuest Pay is one of the first PCI validated point to point
encryption (P2PE) payment solutions for hospitality. It offers
broad support for credit card processors and a wide variety of
payment device options for every use-case, including countertop,
pay at table, mobile tablet, and signature capture scenarios. The
high availability platform is designed to easily add payment
services or replace components and provides off-line support for
business continuity. Providing a single source of trust for
support, rGuest Pay simplifies the breadth of payment needs with
deep industry knowledge, experience and accountability.
“We look forward to our partnership with Hotel One Sixty-Six,”
said Wes Taylor, Area Vice President of Sales at Agilysys. “The
property will be implementing both rGuest Stay and rGuest Pay to
improve the guest journey and contribute to the security of guest
information.
About Agilysys
Agilysys has been a leader in hospitality software for more than
40 years, delivering innovative guest-centric technology solutions
for gaming, hotels, resorts and cruise, corporate foodservice
management, restaurants, universities, healthcare, and sports and
entertainment. Agilysys offers the most comprehensive software
solutions in the industry, including point-of-sale (POS), property
management (PMS), inventory and procurement, payments, and related
applications, to manage the entire guest journey. Agilysys is known
for its leadership in hospitality, its broad product offerings and
its customer-centric service. Some of the largest hospitality
companies around the world use Agilysys solutions to help improve
guest loyalty, drive revenue growth and increase operational
efficiencies. Agilysys operates across the Americas, Europe, the
Middle East, Africa, Asia-Pacific, and India with headquarters
located in Alpharetta, GA.
For more information, visit www.agilysys.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20200324005415/en/
Media Catie Pietrofere, Agilysys,
Inc., 770-810-6049, catie.pietrofere@agilysys.com
Investors Dave Wood, Agilysys,
Inc., 770-810-7920, dave.wood@agilysys.com
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