Insurers Stuck Between Rising Costs And Suffering Customers
June 03 2009 - 3:18PM
Dow Jones News
Forget about tropical storms as this year's hurricane season
gets underway. Insurers are nervously eyeing a more immediate
problem: The squeeze of stagnant insurance prices.
Hurricanes typically account for the biggest losses insurers
face, and a big storm season usually pushes insurers to raise
prices. By any measure, 2008 was bad: $26 billion in
catastrophe-related claims, $11 billion of that caused by Hurricane
Ike, for the third-worst total ever for insured natural catastrophe
losses.
Yet, insurance rates haven't risen in the aftermath. Today, at a
time when contracts for catastrophe coverage are being renewed,
rates are actually down a bit, except for limited increases in a
few of the most exposed areas. There are no signs of prices
elsewhere hardening.
Many insurers "don't have as much capital as (they) had before.
At the same time, your return on equity has gone down," both of
which should dictate higher pricing for commercial insurance, said
Shivan Subramaniam, chief executive of FM Global, a mutual property
insurer, told Dow Jones Newswires last month. "The issue becomes
what are the clients going to do."
Clients who buy commercial insurance against property and
liability losses are cutting back, putting a damper on insurers'
efforts to raise prices. So insurers are having difficulty
recouping prior-year losses and covering the rising cost of the
reinsurance they buy to offload some of the risk of huge
catastrophe-related claims.
For homeowners, state insurance regulators have taken a hard
line against insurer requests to raise rates, particularly in
Florida, where the state runs the largest insurer.
Insurance broker Marsh & McLennan Cos. (MMC) estimated last
week that June reinsurance treaty renewals for Florida catastrophe
coverage were up around 15%, raising costs for insurers. "The fine
balance between supply and demand" is keeping reinsurance rates
from rising even more, said Kevin Stokes, executive vice president
with Guy Carpenter, Marsh & McLennan's reinsurance brokerage
unit.
"The customer is saying we're hurting and we don't have the
money to pay for increased insurance costs," said David Pagoumian,
chief executive of Napco, a New Jersey-based wholesale broker of
property insurance for commercial accounts. "Insurance companies
are having to bear the higher costs internally" rather than pass
them along to commercial customers, as they have in past years.
That fine balance between reinsurance costs and customer
reaction resulted in the verdict by property insurers at a Standard
& Poor's insurance conference last week that there are no signs
of a hard, or rising, property/casualty market, according to Jay
Gelb of Barclays Capital.
"Concerns are evident that the industry's excess loss reserve
position is eroding after two years of significant reserve
releases, and the consensus view is that the 2008 accident year's
casualty reserves will probably be deficient," said Gelb in a
Wednesday research note.
Pagoumian said that insurers he talks to are cutting back to try
to run a more efficient operation, and are paying attention to
underwriting procedures to try to minimize their exposure to
potential big losses.
The latest hurricane forecast issued Tuesday by Colorado State
University calls for a slightly below-average Atlantic hurricane
season, with two major hurricanes developing in the season that
began Monday. That could prove helpful if a mild season reduces
catastrophe losses.
Still, lower employee counts, reduced construction and smaller
businesses are all cutting into premiums overall, said Bob Hartwig,
president of the Insurance Information Institute, an industry trade
group. "The headwinds make it more difficult to generate revenue,
because the economy is shrinking."
Gelb, of Barclays Capital, recommends property casualty insurers
with strong management and balance sheets. His top picks are
Travelers Cos. Inc. (TRV) Ace Ltd. (ACE), Arch Capital Group Ltd.
(ACGL) and PartnerRe Ltd. (PRE).
-By Lavonne Kuykendall, Dow Jones Newswires; 312-750 4141;
lavonne.kuykendall@dowjones.com