Continuous Transformation Tied to Business Goals is Key to ‘Living Digital’
November 21 2022 - 9:00AM
Business Wire
ISG Digital Business Summit will focus on
the constant creation of new business models
Businesses are pivoting to “living digital” through consistent,
ongoing digital transformations powered by growing investments in
customer, workforce and collaboration capabilities, according to
research from Information Services Group (ISG) (Nasdaq: III), a
leading global technology research and advisory firm.
The firm’s research finds enterprise investments in the
digitalization of customer and workforce interaction and
collaboration capabilities more than doubled over the past two
years for the majority of Fortune 2000 enterprises. This increased
spending reflects a new pattern in digital transformation, says
Shafqat Azim, partner, ISG Digital Strategy and Solutions, and a
host of the ISG Digital Business Summit, December 5–7, at the Loews
Portofino Bay in Orlando, Florida.
“Investment in digitalization of the enterprise has no end in
sight, but the way digitalization happens is rapidly changing,” he
said. “Rather than a one-time project, enterprises now view digital
transformation as the constant process of leveraging capabilities
and data to create new business models and processes. Nimble
businesses are truly ‘living digital’ by embracing continuous
digital transformation.”
ISG and industry experts participating in the ISG Digital
Business Summit will explore how enterprises can balance and
prioritize technology investments to empower employees, engage
clients and optimize processes and costs.
Among the featured speakers on the first day of the event,
Catherine Reese, senior partner, IBM Data & Technology
Transformation, will participate in the panel discussion,
“Enterprise Metaverse Journey,” on using process mining and digital
twins to enable the enterprise metaverse.
Day-two sessions include a keynote presentation, “Digital
Enablement at the Speed of Change,” by Jesse Bernal, senior
solution advisor with SAP, who will discuss the need for continuous
digital learning, and a deep-dive panel discussion with Dr. James
Norrie, CEO of CyberconIQ, on how personal risk styles impact the
effectiveness of cybersecurity training.
A series of 20-minute ISG SPARK sessions will cover topics
including how to improve relationships with business units;
resiliency and recovery; the use of intelligent automation in
contact centers; network sourcing trends; the global digital talent
crisis and the role of analytics in an economic slowdown.
“The key to successfully ‘living digital’ is to fully explore
the value proposition and the business problems that need to be
solved,” Azim said. “The world is moving away from products to a
product-service continuum, as emerging frameworks like the product
service system and performance-based contracting force the
discussion away from technology and solutions towards business
outcomes.”
The ISG Digital Business Summit is sponsored by Cognizant,
Persistent, Unisys, HCLTech, Microland and IBM. Maestro Games and
Origina are sponsors for the ISG Innovation Labs, where event
participants can experience and interact with the latest digital
technologies. CIOInsights, CIOReview, The TBM Council and The AI
Journal are media sponsors.
Additional information and registration are available on the
event website.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 800 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including automation, cloud and data analytics; sourcing advisory;
managed governance and risk services; network carrier services;
strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG employs more than 1,300
digital-ready professionals operating in more than 20 countries—a
global team known for its innovative thinking, market influence,
deep industry and technology expertise, and world-class research
and analytical capabilities based on the industry’s most
comprehensive marketplace data. For more information, visit
www.isg-one.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20221121005136/en/
Press:
Will Thoretz, ISG +1 203 517 3119 will.thoretz@isg-one.com
Julianna Sheridan, Matter Communications for ISG +1 978-518-4520
isg@matternow.com
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