Verizon continues its crack down on spam calls and texts
May 24 2022 - 9:30AM
On the network more people rely on, industry-leading security
capabilities have identified or blocked more than 24 billion
unwanted calls for 82 million Verizon customers to date - and
millions of spam text messages daily. These same measures have
helped quickly identify and prevent rising threats including
Spanish-language and Mandarin-language spam calls.
Verizon continues to set industry standards alongside
organizations such as the Industry Traceback Group (ITG) to
identify the source of illegal robocall campaigns and notify law
enforcement. In 2019, Verizon became the first service provider to
automate its participation in ITG’s tracebacks, in most cases
responding to ITG in less than a minute. On May 2, Verizon became
the first service provider to submit foreign language scam call
examples to ITG, setting new standards for inclusive security
measures.
“Thanks to some of the world’s most advanced network security
analytics, we are swiftly sourcing, reporting, and preventing bad
actors,” said Manon Brouillette, CEO, Verizon Consumer Group.
“Tools such as the Call Filter app are giving customers the power
to do the same, on the network more people rely on. Working
together, we can help protect some of our most vulnerable
populations from scam calls.”
Our continued efforts are helping make a difference: More
Verizon customers state they are no longer overwhelmed from calls
from unknown numbers in Q1 2022 versus the same time last
year.1
Verizon wireless customers can block or avoid many of these
types of robocalls at no cost thanks to Verizon’s Call Filter. If
you or someone you know receives a spam call or text message,
please report the spam phone call through the Verizon Call Filter
app or at VoiceSpamFeedback.com, and forward the spam text
message to 7726 (spam) from your mobile phone, and never respond to
requests you are not expecting.
Learn more about Verizon’s ongoing work to help protect
customers from scam calls and tools to help stop and block
robocalls here.
1 Verizon Anti-Robocalling Efforts Tracker. May 2022.
Verizon Communications Inc. (NYSE, Nasdaq: VZ) was formed on
June 30, 2000 and is one of the world’s leading providers of
technology and communications services. Headquartered in New York
City and with a presence around the world, Verizon generated
revenues of $133.6 billion in 2021. The company offers data, video
and voice services and solutions on its award-winning networks and
platforms, delivering on customers’ demand for mobility, reliable
network connectivity, security and control.
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Media contact:Ashley
Coletteashley.colette@verizon.com(908) 559-1527
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