Report highlights AI learning trends and
criticality of leadership and power skills
Skillsoft (NYSE: SKIL), a leading platform for transformative
learning experiences, today released its annual Lean Into Learning
Report. As the global workforce experiences widespread disruption,
the report examines the state of learning and most in-demand skills
and competencies.
“Rapidly advancing technologies – most notably generative AI –
have exacerbated an already acute skills crisis. But with this
challenge comes significant opportunity for organizations to
reimagine their approach to upskilling and reskilling and gain a
competitive edge,” said Jeffrey R. Tarr, Chief Executive Officer,
Skillsoft. “Our Lean Into Learning Report provides a blueprint for
skill-building priorities in a time of immense disruption. By
investing in continuous learning, organizations can establish a
culture of growth and innovation that positions them for long-term
success.”
AI will supplement, not replace, essential skill
development.
Every knowledge worker job will likely be impacted by advances
in generative AI (GenAI), leading to a paradigm shift in skilling
priorities. Analyzing learner trends from the past year,
Skillsoft's “Practical ChatGPT” and “Generative AI Business
Transformation” Aspire Journeys are seeing the greatest overall
number of completions. Diving deeper, the top trending AI-related
courses are “Harnessing the Disruption of Generative AI,”
“Generative AI and Its Impact to Everyday Business,” and “ChatGPT
& Its Practical Use Cases.”
In addition to the profound influence AI is having on what
individuals are learning, it's also transforming how they are
acquiring new skills. Learners are frequently turning to Skillsoft
CAISY™ (Conversation AI Simulator), an AI-powered coach that
enables organizations and learners to practice challenging
workplace conversations and develop critical power skills in a
contained, safe training environment. Since launching last fall,
these CAISY scenarios are being utilized most frequently:
“Cultivating Empathy and Connection,” “Coaching a Struggling
Employee,” and “Dealing with an Irate Customer.”
Leadership skills remain a top priority as workplace needs
evolve.
Technological advances and shifts in the employee-employer
relationship have placed a premium on leadership skills. Across all
disciplines, Skillsoft’s report found leadership topics like
written communication, communication essentials, and time
management being consumed most, comprising 60% of the top 10
trending topics for 2023 compared to the prior year (40%).
Skillsoft’s Digital Badges, which skewed technical in the past,
now primarily comprise important leadership skills, with “Becoming
a DEI Ally and Agent for Change,” “Workplace Diversity, Equity, and
Inclusion in Action,” and “Communicating with Confidence,” landing
as the top three earned badges.
Technical skills are just one component of a future-fit
workforce.
Skillsoft’s recently released IT Skills and Salary Report found
that an overwhelming majority of IT decision-makers (85%) say skill
building is now a business imperative. This year’s report shows
learners elevating their focus on technology fundamentals and
prioritizing courses that support organizations’ move to the cloud
by improving technical support, networking, and server management
skills.
However, it is not just technical skills that are top
priorities. Skillsoft’s IT Skills and Salary Report found team
communication (40%), interpersonal communication (21%), and
emotional intelligence (13%) as the three most important skills for
IT leaders to have. This further emphasizes that the future of work
will require organizations to take a “whole person” approach to
skilling and development to be agile and innovative.
Compliance training focused on safety, ethics and vigilance
remains essential.
Organizations are creating cultures of safety and compliance to
maintain a competitive edge. The top trending compliance courses
show that physical workplace and personal safety remain critical
priorities. Notably, Skillsoft’s “Active Shooter” training remained
the top overall compliance course for North America for the second
consecutive year as gun violence continues to impact workplaces and
public spaces. The top courses also indicate that learners value
ethical cultures and want to play their part in mitigating risks
around bribery, harassment, and cybersecurity.
In the face of an unprecedented skilling crisis, business
leaders are reevaluating their L&D strategies, realizing the
importance of developing talent from within. This change
underscores the criticality of cultivating employees' skills to
foster long-term business success and growth. Learn more about this
year’s findings and insights by downloading Skillsoft’s Lean Into
Learning Report.
Report Methodology
Skillsoft's Lean Into Learning Report compares and summarizes
changes in Skillsoft learning consumption from 2022 to 2023.
About Skillsoft
Skillsoft (NYSE: SKIL) delivers transformative learning
experiences that propel organizations and people to grow together.
The Company partners with enterprise organizations and serves a
global community of learners to prepare today’s employees for
tomorrow’s economy. With Skillsoft, customers gain access to
blended, multimodal learning experiences that do more than build
skills, they grow a more capable, adaptive, and engaged workforce.
Through a portfolio of best-in-class content, a platform that is
personalized and connected to customer needs, world-class tech and
a broad ecosystem of partners, Skillsoft drives continuous growth
and performance for employees and their organizations by overcoming
critical skill gaps and unlocking human potential.
Cautionary Notes Regarding Forward Looking Statements
This document includes statements that are, or may be deemed to
be, “forward-looking statements” within the meaning of Section 27A
of the Securities Act of 1933, as amended, and Section 21E of the
Securities Exchange Act of 1934, as amended, which are intended to
be covered by the safe harbors created by those laws. All
statements, other than statements of historical facts, that address
activities, events or developments that we expect or anticipate may
occur in the future, including such things as the anticipated
impacts of GenAI, the benefits of learning programs for
organizations, and the future of work are forward-looking
statements.
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version on businesswire.com: https://www.businesswire.com/news/home/20240305167946/en/
Investors Chad Lyne chad.lyne@skillsoft.com
Media Cameron Martin cameron.martin@skillsoft.com
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