NEW
YORK, June 28, 2024 /PRNewswire/ -- Carbyne, a
global leader in public safety technology, has announced a
strategic partnership with Exacom, which pioneered the first
cloud-native logging recorder suite for public safety. With this
collaboration, Carbyne's APEX call handling solution integrates
with Exacom's HindSight multimedia recording platform through
Carbyne's robust Data API and NENA's i3 protocol to enable seamless
recording.
Leveraging the power of AWS (Amazon Web Services), both Carbyne
and Exacom are committed to delivering state-of-the-art,
cloud-native solutions designed to revolutionize public safety
communications. The integration will allow emergency response teams
to benefit from more reliable, scalable, and secure logging and
recording capabilities, helping capture critical data.
Benefits of Cloud-Native Software for Public Safety:
- Scalability: Cloud-native platforms can easily scale up
or down based on demand, providing consistent performance even
during peak times.
- Reliability: Enhanced uptime and disaster recovery
capabilities minimize the risk of data loss, crucial for emergency
response operations.
- Security: Advanced security measures inherent in AWS
infrastructure help protect sensitive data from cyber threats.
- Flexibility: Cloud-native solutions enable seamless
updates and integrations, keeping public safety systems current
with the latest technological advancements.
- Cost Efficiency: The reduced need for physical
infrastructure and maintenance lowers operational costs, allowing
more budget allocation to critical resources.
Through this partnership, Carbyne and Exacom are poised to raise
the customer value bar in the public safety sector.
"We're excited to work with Exacom to bring innovative
solutions to emergency response teams," said Amir Elichai,
Carbyne's CEO. "Our integration with Exacom's logging and recording
capabilities will significantly enhance the effectiveness of public
safety agencies, ensuring they have the best tools at their
disposal."
Exacom CEO Al Brisard added, "Our
collaboration with Carbyne underscores our mutual commitment to
leveraging cutting-edge technologies to deliver greater value to
our public safety customers. Partnerships like this one are key to
rethinking what is possible through innovation."
This partnership marks a significant step forward in the mission
to provide more efficient and effective emergency response
solutions. Both Carbyne and Exacom look forward to a future of
ongoing innovation and industry collaboration.
About Carbyne
Carbyne (Headquartered in New York,
NY) is a leading global provider of cloud-native
mission-critical contact center solutions. Carbyne is one of the
largest rich-data providers for emergency response centers,
delivering over 250M data points per
year, all in a unified platform. Our technologies enable emergency
contact centers and select enterprises to connect with callers as
well as connected devices via highly secure communication channels
without needing to download a consumer app. With a mission to
redefine emergency collaboration and connect the dots between
people, enterprises, and governments, Carbyne provides a unified
cloud-native solution that provides live, actionable data that can
lead to more efficient and transparent operations and ultimately
save lives. With Carbyne, every person counts. Learn more at
Carbyne
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SOURCE Carbyne