NEW
YORK, June 4, 2024 /PRNewswire/ -- Parcel
Monitor, the leading source of e-commerce logistics insights,
recently released its highly anticipated USA E-Commerce Logistics Market Report. The
report offers comprehensive benchmarks and trends for carriers and
retailers operating within the United
States.
In 2023, the U.S. saw a notable improvement in delivery metrics
as follows:
- Issue ratio decreased by 3.6% year-over-year (YoY) to 6.4%
- On-time delivery ratio remained relatively stable at 98
- First-attempt delivery success rate improved by 12.2% YoY to
97%
- Average domestic transit times decreased by 24% YoY to 2.56
days
This trend continued into Q1 2024, with average transit time
further improving to 2.32 days. Despite recent economic challenges,
2024 U.S. retail e-commerce sales are projected to increase by
10.5% from 2023, according to Statista.
In line with the surge in e-commerce, leading logistics carriers
like FedEx, USPS, and UPS have enhanced parcel delivery times
through optimized routes, infrastructure upgrades, and advanced
package tracking technologies. In Q1 2024, FedEx and UPS
implemented improvements in their average transit times to 2.08
days and 2.22 days respectively. USPS, on the other hand, faces an
average transit time increase to 2.55 days despite their recent
efforts to reduce it.
Recognizing the need to sustain and further these improvements,
FedEx and UPS announced a 5.9% average rate increase for their
shipping services in 2024.
"The price adjustments reflect incremental costs associated with
the current operating environment, while enabling FedEx to continue
investing in service enhancement, fleet maintenance, technology
innovations, and other areas to serve customers more effectively
and efficiently" explained a FedEx spokesperson.
"Our USA E-Commerce Logistics
Market Report provides crucial insights and unbiased benchmarks for
carriers and retailers, offering transparency into a typically
enigmatic market," said Dana von der Heide, Founder and Chief
Customer Officer of Parcel Monitor. "We empower shippers to finally
be able to benchmark their delivery against the ever-evolving
market - one parcel at a time."
To access the full report and delve into in-depth analysis,
visit
parcelmonitor.com/reports/usa-e-commerce-logistics-market-report-2024.
About Parcel Monitor
Parcel Monitor is the trusted source of e-commerce logistics
insights – powered by real consumers' order data. With a global
network spanning over 1.5 million monthly active users, 1,078+
carriers, 170+ countries, and 63,000+ shipping routes, Parcel
Monitor provides an accurate reflection of the e-commerce industry
by tracking millions of parcels daily.
Recognized as a reputable data source within the global
logistics sector, Parcel Monitor is endorsed by prominent
publications like The Washington Post and The New York Times and frequently collaborates with
industry leaders such as Rakuten Insights, CBRE, Transport
Intelligence, and eMarketer.
Contact:
Javier Tay
+6581125470
378450@email4pr.com
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SOURCE Parcel Monitor