HopSkipDrive Releases New Product Updates to Strengthen Client Experience
May 16 2024 - 6:03PM
Business Wire
RideIQ platform updates allow organizers to
pinpoint pickup and dropoff locations with greater precision and to
pause Riders as needed
HopSkipDrive announced today additional accuracy and
functionality features for its care-centered transportation
marketplace, allowing school district users to pinpoint exact
pickup and dropoff locations to minimize confusion in the car line
and to pause a ride when building plans.
The new Location Pins and Paused Rider updates are available now
to clients across more than 600 school districts, nonprofits, and
government agencies who partner with HopSkipDrive, a technology
company that solves complex transportation challenges where there
is a heightened need for safety, equity, and care.
“The administrators and transportation experts who manage pick
up or drop off procedures at school know far too well the
importance of giving caregivers and drivers a complete
understanding of how to navigate locations,” said Corey McMahon,
Chief Product Officer of HopSkipDrive. “The process for school
drop-off and pickup can sometimes be complicated and chaotic,
especially for large school campuses. With many different vehicles
converging in the same place all at once, it’s important for
drivers to have precise location information so they understand
exactly where they’re supposed to go to ensure the safe and timely
drop-off and pickup of Riders.”
About Location Pins: These adjustable pins provide
pinpoint precision, enabling organizers to identify precise pickup
and dropoff locations without relying on lengthy descriptions.
Additionally, these pins offer vetted CareDrivers a detailed map to
follow when taking a rider to and from school or another location.
This new feature will streamline the ride experience by minimizing
confusion in the car line, expediting the pickup and drop-off
process, and helping to ensure CareDrivers go to the right spot for
drop-off.
About Paused Rider: This new feature eliminates the need
to rebuild or create new transportation plans when a client is
handling a change in route or another disruption to a student’s
transportation needs. School transportation teams managing the flow
of students needing rides to and from school can now simply pause a
rider’s rides for a set amount of time, or indefinitely, and resume
rides within seconds, without needing to rebuild their
transportation each time there’s a change.
Together, these updates will enable client organizers to
effortlessly access critical information, ensuring smoother and
safer rides for passengers.
“Our latest updates to HopSkipDrive’s RideIQ platform reflect
our commitment to innovation and customer satisfaction,” said
McMahon. “We're excited to introduce these enhancements for RideIQ,
which will increase efficiency for our valued partners in the
education and nonprofit sectors.”
About HopSkipDrive
HopSkipDrive is a technology company that solves complex
transportation challenges where there is a heightened need for
safety, equity, and care. HopSkipDrive’s marketplace arranges
care-centered transportation across 13 states and Washington, DC,
supplementing other transportation options by connecting kids,
older adults, or anyone needing extra support, to highly-vetted
caregivers on wheels, such as grandparents, babysitters, and
nurses. HopSkipDrive also builds software and offers advisory
services that solve the biggest transportation challenges facing
schools and school districts around the country, including budget
cuts, bus driver shortages, and reaching climate goals.
HopSkipDrive currently partners with school districts, government
agencies, and nonprofits, including supporting more than 10,000
schools. More than three million rides over 61 million miles have
been completed through HopSkipDrive since the company was founded
in 2014 by three working mothers.
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